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Transcript of 20 October [email protected]. 20 October [email protected] IT Infrastructure and business...
20 October 201020 October 2010 [email protected]@buu.ac.th 11
20 October 201020 October 2010 [email protected]@buu.ac.th 22
IT Infrastructure and business IT Infrastructure and business capabilitiescapabilities
321450321450 Management Management of of I nf or mat i on I nf or mat i on
TechnologyTechnology
321450321450 Management Management of of I nf or mat i on I nf or mat i on
TechnologyTechnology
Chapter 6 part bChapter 6 part b
IT Infrastructure and IT Infrastructure and PlatformPlatformss
Asst. Prof. Wichai Bunchua Asst. Prof. Wichai Bunchua- E mail : [email protected] E mail : [email protected]
http://http://www.informaticswww.informatics.buu.ac.th/~wich.buu.ac.th/~wichaiai
20 October 201020 October 2010 [email protected]@buu.ac.th 44
Infrastructure ComponentsInfrastructure ComponentsInfrastructure ComponentsInfrastructure Components
20 October 201020 October 2010 [email protected]@buu.ac.th 55
Infrastructure ComponentsInfrastructure ComponentsInfrastructure ComponentsInfrastructure Components
IT infrastructure today is composed of 7 major components
Computer Hardware Platforms Operating System Platforms Enterprise Software Applications Data Management and Storage Network/Telecommunications
Platforms Internet Platforms Consultants and System Integrators
20 October 201020 October 2010 [email protected]@buu.ac.th 66
Computer Hardware Computer Hardware PlatformsPlatformsComputer Hardware Computer Hardware PlatformsPlatforms
U.S. firms spend about $109 billion in 2005 on computer hardware
Including client machines and server machines
Client machines primarily Intel or AMD processors
Server machines using mostly Intel or AMD processors in the form of blade servers in racks, including Sun SPARC microprocessors and IBM PowerPC chips
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Computer Hardware Computer Hardware PlatformsPlatformsComputer Hardware Computer Hardware PlatformsPlatforms
90% computer hardware concentrated as IBM, HP, Dell, and Sun Microsystems
Three chip producers, Intel, AMD, and IBM count for over 90% of processors sold
The industry settled on Intel as a standard processor, exceptions in the server UNIX and Linux machines which might use SUN or IBM Unix processors
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Computer Hardware Computer Hardware PlatformsPlatformsComputer Hardware Computer Hardware PlatformsPlatforms
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Computer Hardware Computer Hardware PlatformsPlatformsComputer Hardware Computer Hardware PlatformsPlatforms
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Computer Hardware Computer Hardware PlatformsPlatformsComputer Hardware Computer Hardware PlatformsPlatforms
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Computer Hardware Computer Hardware PlatformsPlatformsComputer Hardware Computer Hardware PlatformsPlatforms
Mainframes have not disappeared The number of providers dwindled to one:
IBM IBM repurposed its systems to be used as
giant servers for massive enterprise networks and corporate web sites
A single IBM can run up to 17,000 instants of Linux or Windows server and is capable of replacing thousands of small blade servers
20 October 201020 October 2010 [email protected]@buu.ac.th 1212
Operating System PlatformsOperating System PlatformsOperating System PlatformsOperating System Platforms
In 2505, the U.S. market for OS is amount to $100 billion
At the clients, 95% of PCs and 45% of handheld devices use MS Windows
In the servers, more than 85% of corporate servers use some form of UNIX or Linux
MS Window Server 2003 is capable of a providing enterprise-wide network service, it is generally not used when more than 3,000 clients in a network
20 October 201020 October 2010 [email protected]@buu.ac.th 1313
Operating System PlatformsOperating System PlatformsOperating System PlatformsOperating System Platforms
Why Unix and Linux constitute the backbone of corporate infrastructure
They are scalable, reliable, and much less expensive than mainframe OS
Also run on many different types of processors
Major providers of Unix are IBM, HP, and Sun, each with slightly different and partially incompatible versions
20 October 201020 October 2010 [email protected]@buu.ac.th 1414
Operating System PlatformsOperating System PlatformsOperating System PlatformsOperating System Platforms
Although Windows continues to dominate the client marketplace, many corporations have begun to explore Linux as low-cost desktop OS provided by commercial vendors such as RedHat Linux and Linux-based desktop productivity suites such as Sun’s StarOffice
Linux is also available in free version downloadable from the Internet as Open-source software, software created and updated by a worldwide community of programmers and available for free
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Enterprise Software Enterprise Software ApplicationsApplicationsEnterprise Software Enterprise Software ApplicationsApplications
U.S. firms spent about $165 billion in 2005 for enterprise applications
The largest providers of enterprise application software are SAP, follow by Oracle and Peoplesoft.
In 2004 Oracle purchased Peoplesoft; SAP and Peoplesoft promise to provide software that works with any hardware or OS
Oracle applications run only on Oracle databases (although they are compatible with all OS and hardware platforms)
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Enterprise Software Enterprise Software ApplicationsApplicationsEnterprise Software Enterprise Software ApplicationsApplications
Microsoft is attempting to move into the lower ends of this market by focusing on small and medium-sized businesses
There are over 35 million such businesses in US, and most have not yet developed enterprise applications
Most large firms have implemented enterprise applications and have developed long-term relationships with their providers
Once a firm decides to work with an enterprise vendor, switching can be difficult and costly
20 October 201020 October 2010 [email protected]@buu.ac.th 1717
Data management and Data management and StorageStorageData management and Data management and StorageStorage
There are few choices for enterprise database management software
The leading database software providers are IBM (DB2), Oracle, Microsoft (SQL Server), and Sybase (Adaptive Server Enterprise), which supply more than 90% of the estimated $0 billion US database software marketplace
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Data Management and Data Management and StorageStorageData Management and Data Management and StorageStorage
A growing new entrant is MySQL, a Linux open-source relational database product available for free on the Internet and increasingly supported by HP and others in a move designed to prevent Microsoft from monopolizing the small and medium-sized firm database with its SQL Server product
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Data Management and Data Management and StorageStorageData Management and Data Management and StorageStorage
The physical data storage market (about $35 billion US in 2005) is dominated by EMC Corporation for a large-scale systems, and a small number of PC hard disk manufacturers led by Seagate, Maxter, and Western Digital
Storage area networks (SANs) connect multiple storage devices on a separate high speed network dedicate to storage
The SAN creates a large central pool of storage that can be rapidly accessed and shared by multiple servers
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Data Management and Data Management and StorageStorageData Management and Data Management and StorageStorage
The amount of new digital information in the world is doubling every three years, driven in part by e-commerce and e-business and by statues and regulations requiring firm to invest in extensive data storage and management facilities
Consequently, the market for digital data storage devices has been growing at more than 15% annually over the last five years
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Network/Telecommunications Network/Telecommunications PlatformsPlatformsNetwork/Telecommunications Network/Telecommunications PlatformsPlatforms
U.S. firms spend about $150 billion a year on networking and telecommunication hardware and nearly $700 billion on networking services
Widows Server 2000, Windows Server 2003, and Windows NT are predominantly used as local area network operating systems, follow by Novell, Linux, and Unix
Large enterprise wide area network primarily use some variant of Unix
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Network/Telecommunications Network/Telecommunications PlatformsPlatformsNetwork/Telecommunications Network/Telecommunications PlatformsPlatforms
Nearly all local area network, as well as wide area enterprise networks, use the TCP/IP protocol suite as standard
The leading networking hardware providers are Cisco, Lucent, Nortel, and Jupiter networks
Telecommunications platforms are typically provided by telecommunications/telephone services companies that offer voices and data connectivity, wide are networking, and Internet access
20 October 201020 October 2010 [email protected]@buu.ac.th 2323
Network/Telecommunications Network/Telecommunications PlatformsPlatformsNetwork/Telecommunications Network/Telecommunications PlatformsPlatforms
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Network/Telecommunications Network/Telecommunications PlatformsPlatformsNetwork/Telecommunications Network/Telecommunications PlatformsPlatforms
Leading telecommunications service vendors include MCI, AT&T, and regional telephone companies such as Verizon
This market is exploding with new providers of cellular wireless, Wi-Fi, and Internet telephone services
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Internet PlatformsInternet PlatformsInternet PlatformsInternet Platforms
Internet platforms overlap with, and must relate to, the firm’s general networking infrastructure and hardware and software platforms
In most corporations, Internet expenditures are separated out from general IT infrastructure expenditures
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Internet PlatformsInternet PlatformsInternet PlatformsInternet Platforms
U.S. firms spent an estimated $32 billion annually on Internet-related infrastructure
This expenditures were for hardware, software, and management services to support a firm’s Web site, including Web hosting services, and for intranets
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Internet PlatformsInternet PlatformsInternet PlatformsInternet Platforms
A Web hosting service maintains a large Web server, or series of servers, and provides a fee-paying subscribers with space to maintains their Web sites
This category of technology expenditures is growing by approximately 10% per year
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Internet PlatformsInternet PlatformsInternet PlatformsInternet Platforms
The Internet revolution of the late 1990s led to a veritable explosion in server computers, with many firms collecting of thousands of small servers to run their Internet operations
Since then there has been a steady push toward server consolidation, reducing the number of server computer by increasing the size and power of each
The Internet hardware server market has become increasing concentrated in the hands of Dell, HP/Compaq, and IBM as prices have fallen dramatically
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Internet PlatformsInternet PlatformsInternet PlatformsInternet Platforms
The major Web server software application development tools and suites are supplied by Microsoft (FrontPage and Microsoft .NET family of development tools used to create Web sites using Active Server Pages for dynamic content),
Sun (Sun’s Java is the Most widely used tool for developing interactive Web applications on both the server and client sides), and a host of independent software developers, including Macromedia (Flash), media software (real Media), and text tools (Adobe Acrobat)
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Contemporary Hardware Contemporary Hardware Platform TrendsPlatform TrendsContemporary Hardware Contemporary Hardware Platform TrendsPlatform Trends
The Integration of Computing and Telecommunications Platforms
Grid Computing On-Demand Computing (Utility
Computing) Autonomic Computing Edge Computing
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Contemporary Software Contemporary Software Platform TrendsPlatform TrendsContemporary Software Contemporary Software Platform TrendsPlatform Trends
The Rise of Linux and Open-Source Software
Java Is Everywhere Web Services and Service-Oriented
Architecture Software Outsourcing
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Management Opportunities, Management Opportunities, Challenges, and SolutionsChallenges, and SolutionsManagement Opportunities, Management Opportunities, Challenges, and SolutionsChallenges, and Solutions
The objective of infrastructure management is to provide a coherent and balanced set of computer-based services to customers, employees, and suppliers
To attain these objectives Cost of IT infrastructure Integration of information, applications, and
platforms Flexibility to respond to business
environments Resilience Service level
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Management Opportunities, Management Opportunities, Challenges, and SolutionsChallenges, and SolutionsManagement Opportunities, Management Opportunities, Challenges, and SolutionsChallenges, and Solutions
Management Challenges Making wise infrastructure
investments Choosing and coordinating
infrastructure components Dealing with infrastructure
change Management and governance
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Solution GuidelinesSolution GuidelinesSolution GuidelinesSolution Guidelines
Most frequent question that CIOs ask Are we spending too much on IT
infrastructure? Are we spending enough on IT to
keep up with our competitors? How much should our firm spend
on IT infrastructure? Competitive forces model for IT
infrastructure
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Solution GuidelinesSolution GuidelinesSolution GuidelinesSolution Guidelines
Total cost of ownership of technology assets
Infrastructure component and cost components Hardware and Software acquisition Installation and Training Support and Maintenance Infrastructure Downtime Space and energy
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Questions?Questions?Questions?Questions?
20 October 201020 October 2010 [email protected]@buu.ac.th 3838
Assignment#6Assignment#6Assignment#6Assignment#6
6 a จงให้�นิยามของ IT infrastructure จากม�มมองทั้��งด้�านิเทั้คโนิโลย�และด้�านิการบรการ
6 b จงบอกองค�ประกอบของ IT infrastructure
20 October 201020 October 2010 [email protected]@buu.ac.th 3939
ส วั� ส ด้�