2. Work System Design & Ergonomics

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    What is Industrial Engineering ?Industrial Engineering is concerned with the Design,Improvement, and InstallationofIntegratedSystems of People, Material, Information,Equipment, and Energy. It draws upon specializedknowledge and skill in the mathematical, physical,and social sciences together with the principles andmethods of engineering analysis and design tospecify, predict, and evaluate the results to be obtainedfrom such system (American Institute of IndustrialEngineers).

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    What is integrated system ?

    Man

    Material

    Information

    Equipment

    Energy

    Input Output

    Environment

    Feedback

    Boundary

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    More details..

    *Ambient : surrounding

    Fit thetask to

    thehuman !!

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    What is ergonomics ? Branch of science that applies what is known

    about human behavior, mental processes, andanatomy and physiology to the design,development, and evaluation of work methods,environments, technologies, and systems

    Discipline that studies human capabilities andperformance capacities and applies thisinformation in designing consumer products,tools, and equipment

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    Ergonomics is essentially fitting the workplace tothe worker. The better the fit, the higher the

    level of safety and worker efficiency. Fitting theTask to the Human~ Grandjean, 1990

    Ergonomics removes barriers to quality,productivity and human performance by fittingproducts, tasks, and environments to people.ErgoWeb.com

    Common definition

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    Greek words:

    Ergon : work

    Nomos : principle or laws

    Ergonomics = The Science of Work

    In the literature: in 1840s by Wojciech Jastrzebowski (a Polish

    educator and scientist)

    In 1949 by K.F.H. Murrel (a British scientist)

    Other terms:

    Human Factors, Human Engineering,

    Engineering Psychology

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    History Can be traced back to the late 1800s/early 1900s and

    Frank and Lillian Gilbrethmotion and timestudies, investigated performance, fatigue,

    workstation design, tool design Formal birth in WWII: significant number of pilot

    accidents due to human error 1950s regulations began to be developed in USA 1957first professional society was created (HFES) Number of tragedies in semi-recent years: 3-mile

    Island, Chernobyl, dramatic increase in the numberof reported occupational injuries illnesses, anddeaths

    OSHA is developed

    Computer age

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    Origins, developments, and

    applications

    Kroemer et al. (2001) p.7

    AnatomyOrthopedics

    Physiology

    Medicine

    Psychology

    Sociology

    AnthropometriBiomechanics

    Work Physiology

    Industrial Hygiene

    Management

    Labor relations

    Industrial engineering

    Bioengineering

    System engineering

    Safety engineering

    Military engineering

    Computer-aided design

    ERGONOMICS

    HUMAN FACTORS

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    Ergonomics in Design of Systems

    Human Task

    HFE

    Environment

    HFE : Human Factors Engineering

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    Goal of Ergonomics Minimize the mis-match between human capabilities

    and task requirements What is the optimal scenario? Blue = human capabilities

    gray = job demands

    Objectives of HFE Improve human performance Improve Safety

    Reduce the need for training

    Improve user satisfaction

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    Components of Ergonomics

    Ergonomics

    IE

    Work Methods

    Plant LayoutWork Flow

    Psychology

    Anthropometry

    Biomechanics

    Physiology

    Methods

    Analysis

    Techniques

    Workplace

    Design

    Techniques

    Machine and

    Equipment

    Design

    Tool Design

    Techniques

    Operator

    Assignments

    and Job

    Design

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    Why Ergonomics?

    Increased Productivity improved work methods

    increased efficiency

    better tools less stress and fatigue

    fewer errors

    Quality of Work Life fewer injuries

    less fatigue and stress

    improved employeemorale

    Money decreased medical costs

    increased productivity

    decreased workmanscompensation costs

    fewer lost work day cases(light duty days)

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    Current Topics Occupational Injuries and Illnesses

    CTDs (cumulative trauma disorders), slips/trips/falls,deaths,

    Sources of Operator Discomfort/Fatigue

    Design for Special Populations

    HCI (human comuter interaction)

    Individual Differences User-centered Design

    Production Ergonomics

    Human Error

    Others