2. We Care About Your Safety · some tips to help you protect your safety: Dana-Farber Cancer...
Transcript of 2. We Care About Your Safety · some tips to help you protect your safety: Dana-Farber Cancer...
Patient safety is a team effort. Patients who take an active part in decisions about their
healthcare tend to get better results. Here are some tips to help you protect your safety:
Dana-Farber Cancer Institute
Patient Safety Office 617-632-3291
Patient & Family Relations 617-632-3417
Additional resource:The Joint Commission
800-994-6610
Your Partners in Safe Care
We Care About Your Safety
4. Preventing Medication Errors
Medication Safety at Home
• KeepalistofALLthe medicine you take: • Prescribedmedications • Aspirin • Herbalsupplements • Vitamins • Othersyoubuyatadrugstore
• Bringyourlistofmedicationsandallergies everytimeyouvisityourdoctor’sofficeor hospital.
Immunizations
• Influenza(flu)andpneumoniacancause seriousillness.Therearesafevaccinesavailable.
• Whileinthehospitaloratyournextdoctor’svisit,askyourdoctorifyouneedafluand/orpneumoniashot.
MedicationSafetyattheHospital
• YourmedicationsandyourIDbraceletmaybescannedtomakesureyoureceivethe rightmedicine.(ComingthisWintertoFaulknerHospital)
• Weuseacomputertotrackallyourmedications.
• Beforeyouaregivenamedication,askwhatitisandwhyyouneedit.
• Youwillreceiveanupdatedlistofallyourmedicationsbeforeyougohome.
• Besureyouunderstandwhichmedicationsyouwillbetakingathome.
5. Preventing Falls
FallPreventionatHome
Fallscanhappenanytime,topatientsofanyage.Followingthesesimpletipscanhelppreventfalls.
Make your home “fall” safe •Getridofthrowrugs •Useanight-light •Usehighwattlight bulbsinhallways, bathrooms&stairwells •Usestairrailings
Always wear non-skid footwear
Adopt a healthy lifestyle •Stayactive •Limitalcohol •Seeyourdoctor •Haveyourmedicationschecked
FallPreventionattheHospital
Call for helpIfyouaretoldnottogetupbyyourself,pleaseusethecalllightandwaitforastaffmembertoassistyou.
Keep personal items within reach •Calllight/TVremote •Telephone •Tissues •Eyeglasses
Take your time Situpforafewminutesbeforestandingtoavoidgettingdizzy.
1. Patient Identification
• Wewillaskyouwhoyouareeachtimeyou comeinforappointments,receivecare,or haveaprocedure.
• Forexample:beforeyouhaveabloodtest orbeforeanursegivesyoumedication.
2. Staff Identification
• Isthestaffpersonwearinga badge?
• Canyoureadit?
• Ifyoucannotseeabadge,ask thestaffpersontotellyouwho theyareandwhattheydo.
3. Patient Involvement
• Involveyourfamilyorafriendinyourcare.
• Donotbeafraidtospeaktoyourhealthcare teamifyouhaveconcernsaboutyourcare orsafety.
• Tellyourhealthcareteamifyouarehaving pain.
• Eitheryouoryourfamilycantellyour healthcareteamifyourconditionworsensso thattheycanquicklyrespond.
• Askforresultsoftestsorprocedures.
• Besureyouunderstandallinstructions.
• Askquestionsaboutyourcareathome.
• Knowwhotocallifyouhaveanyquestions orproblemsonceyouleave.
• CallPatientFamilyRelationsortheJoint Commissiontoexpressanyconcerns.
Updated: July 2009
DANA-FARBERCANCER INSTITUTE
FAULKNER HOSPITAL
Brigham And Women’s Hospital
Patient Safety Office617-732-7543
Patient & Family Relations617-732-6636
Faulkner Hospital
Patient Safety Office617-983-7449
Patient & Family Relations617-983-7425
8. Preventing Surgical Infections
WoundCareattheHospital
• Donotbeafraidtoremindyourhealthcareteamtowashtheirhandsbeforecaringforyourwound.
• Makesureyouknowhowtocareforyourwound&drains.
WoundCareatHome
• Woundstendtofeelitchyastheyheal,butdonotscratch.
• Alwayswashyourhandsbefore&aftercaringforyourwound.
• Callyourdoctorimmediatelyifyouhave: •Fever •Painatwoundsite •Rednessatwoundsite •Drainagefromwound
7. Preventing Surgical Infections
BeforeSurgery
• Tellyourdoctoraboutanyothermedicalproblems(e.g.allergies,diabetes,andhighbloodpressure).
• Quitsmoking
• Donotshavenearyoursurgicalsite.
• Askyoursurgeonwhetheryouwillreceive antibioticsbeforesurgery.
InfectionPreventionattheHospital
• Thesurgeryteamwillwashtheirhandsandarmstotheirelbowswithanantisepticsoapbeforesurgery.
• Theywearhaircovers,specialgowns,masks,andglovestokeepthesurgicalareaclean.
9. Surgical Procedures
AttheHospital
We will check your identification many times.
• Wewillaskyourfullnameanddateofbirth.
• WewillcheckyourIDbraceletmanytimesandaskyoutosaywhoyouare.
We will ask you to tell us what you know about your condition.
• Youmaybeaskedwhyyouarehavingsurgeryoraprocedure.
We may mark your body.
• (Ifyouarehavingsurgeryoraprocedure,)Yourdoctormaymarkyourskintomakesureweareusingthecorrectsitefortheoperationorprocedure.
Ask your doctor about the “Safety Pause” or “Time Out”.
• Yourdoctorandsurgeryteamwilltakea“SafetyPause”or“TimeOut”justbeforetheprocedurebegins–tomakesurethatalltheinformationaboutyouandyourprocedureiscorrect.
6. Preventing the Spread of Germs
GermPreventionatHome
Hand Washing
• Handwashingwithsoapandwateroranalcohol-basedhandrub,likePurell,isthebestwaytopreventspreadinggermsandillness.
• Washyourhandsbefore&after: •Eating •Usingatissueforcough •Changingachild’sdiaper •Goingtothebathroom
Cover Your Cough
• Topreventspreadinggermswhenyoucough/sneeze,use atissueoryoursleevetocoveryourmouth/nose.
• Alwaysdisposeoftheused tissueinthetrashandwashyourhands.
GermPreventionattheHospital
Hand Washing
• Yourhealthcareteamtakeshandwashingveryseriouslyandfollowsstrictguidelines.
• Donotbeafraidtoremindyourhealthcareteamtowashtheirhandsbeforecaringforyou.
Gown and Gloves
• Yourhealthcareteam,andsometimesfamilymembers,maybeaskedtowearagownandglovestohelppreventthespreadofgerms.