2 -Training Needs Analysis
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Transcript of 2 -Training Needs Analysis
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Training Needs Analysis
If you think training is expensive
try ignorance!
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Learning OutcomesDefine a training needs analysis(TNA)
Explain the significance of a TNAExplain the process for carrying outa TNA
Conduct a TNAReport the findings of a TNA
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The Training Process
Identify
the
Need
Evaluate
the
Training
Plan
the
Training
Deliver
the
Training
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What is a training needs analysis?A training needsanalysis is the
methodofdetermining if atraining need exists
and if it does, whattraining is requiredto fill the gap.
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Why should you conduct a TNA?Avoid training for training sake.
Supports cost effective training.
Targets areas of greatest need.Gives information on the organisationsclimate.
Gives commitment from managers andtrainers
Separates the symptoms from the causes.
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How can a need to identified?Complaints from staff, customers/clients
Poor quality work
Frequent errors
Large staff turnover
Deadlines not being metConflict amongst staff
New equipment systems
Indicators
of a
need
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Job information that
needs to be collected
Job roles
Job process
Task list
Job problems
Task frequency
Task difficulty
Task importance
How
often? Howhard?
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How to do a TNA - process
1. Document the problem
2. investigate the problem
3. Plan the needs analysis
4. Select the technique
5. Conduct the analysis
6. Analyse the data
7. Report the findings
7
steps
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Techniques for carrying out TNAsInterviews
Survey questionnaires
Job descriptions and personspecifications
Critical incidents
Log books and other company recordsIndustry seminars
Supervisors reports
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Report the findings
Title page
Executive summary
Table of contents
Introduction
Recommendation
Training Plan
Data collection and analysis methodsCost analysis, proposed costs ofrecommended solutions
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Recap!A TNA is the methodof determining if atraining need exists and if it does, whattraining is required to fill the gap.
Much of the TNA process is about askingquestions and getting answers
Performing a TNA requires seven steps,
which build on each other.Costing the performance problem andcomparing training costs is an importantpart of the TNA report