2. Scope of Work - ERP Upgrade v1 1

7/23/2019 2. Scope of Work - ERP Upgrade v1 1

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RFP

SAP ERP SystemUpgrade

For

PTCL Group

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1. Objectie

The objective of this document is to invite the prospective well known solution

providers in the SAP ERP implementation and upgradation domain. The parties

should have well known repute for the implementation of the SAP ERP system. This

document describes our vision and high level scope of work of this project. e

e!pect that prospective partners study the e!isting implemented ERP solutions and

ERP landscape and come up with cost e"ective o"er for the complete upgrade and

migration of the ERP solution. The #endors are re$uested to submit their proposals

as per the plan attached in this document. %t is further emphasi&ed that all

functionality in the below included domains are to be made part of the proposals

along with the others re$uired for the successful migration and upgradation.

!. PTCL ERP"SAP# Project

!.1. ERP So$utio%

PT'( )roup consists o" forward looking progressive set of organi&ation including

PT'(* +fone and +bank* Paknet.

SAP ERP ,E'' -./ was implemented in PT'( )roup ,PT'(* +fone and Paknet/ back

in 01 to deliver a comprehensive set of integrated* cross2functional business

processes. ith SAP ERP* PT'( )roup has gained di"erent bene3ts of improved

alignment of strategies and operations* improved productivity* reduced costs and

gains higher level of controls.

The system is widely used across the PT'( )roup covering the areas of 4inance*

5uman Resource 6anagement* 6aterials 6anagement* 7evelopment Projects and

8perations. PT'( and +fone are using the same system with single instance of

database and application. The third company Paknet in the System has become

dormant as there are no transactions recorded on its 'ompany 'ode ,9:/. The

individual companies in PT'( )roup are using the single system separately

identi3ed through company codes like PT'( ,99/* PT6( ,90/* Paknet ,9:/

and )P4 ,9;/ for development* $uality and production instance. )P4 ,9;/ has

been con3gured in the SAP to automate the )eneral Provident 4und of employees.

This is tightly integrated with the PT'( ,9;/ for the re$uired deductions and

contributions.

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There are several business processes which are customi&ed separately from the

perspective of each company while others are commonly used. All the companies

are using the same standard processes in all module e!cept those has been

customi&ed speci3c to any company or for both. All the modules and sub2modules

are tightly integrated based upon the standard functionalities. The ERP system is

integrated with the backend systems ,'R6* <SS* 8SS* <illing* <espoke Applications

etc./ of all companies* with <anks* with third party systems* with Etisalat and other

systems as per the re$uirements.

'urrently the SAP E'' #ersion -. along with other SAP ERP solutions is

implemented in PT'( group and it is running on the same hardware that was

estimated in year 01. The operational bene3ts of the system and the successful

)o2(ive of major modules in all companies have resulted in a large volume of

transactional data. e are unable to achieve the re$uired results and e=ciency

from the system as 5ardware* 8perating system and E'' -. does not support the

current business re$uirements. SAP has also outdated some of the E'' -.

features and functions and has o"ered enhanced functionalities in the new

versions during last eight years.

!.!. SAP Products

4ollowing ERP products have been implemented in the group>

SAP Product Version/ Release

SAP ?etweaver SAP ?etweaver 1.

SAP ERP SAP ERP -.

SAP EP SAP EP 1.

SAP P% SAP SAP P% 1.

SAP <% SAP < 1.SAP Solutionmanager

SAP Solution manager1.

SAP ERE'R+%T SAP ERE'R+%T -

SAP SR6 SAP SR6 @.

SAP 'ontent Server SAP 'ontent Server -.;

SAP eb 7ispatcher SAP eb 7ispatcher 1.SAP Tre! SAP Tre! 1.

!.&. SAP ERP 'odu$es

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SAP'odu$es

9.4%'8

0.5'6

:.66

;.PS

@.?(6 P6%n addition to the above some customi&ed modules have also been implemented in

the ERP system for all companies or speci3c to each 8p'o.

!.(. Customi)atio%s i% t*e ERP "Customi)ed Programs+ Pac,ages+ TCodes#

-ee$oped

Programs

-ee$oped

Pac,ages

-ee$oped

TCodes

?umber of

'ustomi&ations

:1B1 :; 99@

The above mentioned enhancements and customi&ations for both PT'( +fone

companies will also be migrated during the upgrade activity to ensure the smooth

e!ecution of the customi&ed modules and programs. This number may change till

the 3nali&ation of this project so all enhancements and customi&ations will be

included in the project scope.

!.. SAP P/+ 0/ System

PT'( group have used SAP P%CD% system for the integration of SAP with SAP as well

as non2sap systems. 4or each company the integration of the SAP includes* but is

not limited to* the following>

• Etisalat SAP ?on SAP Systems

• Autobar arehouse Automation System

• Each company bespoke applications mobile Apps

• 'R6 Systems

• <illings Systems

• All ESSC <SSC 8SS and other backend Systems

!.. SAP ERP La%dscape

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Systems ReleaseSP

LevelKernel

Release

Latestkernelreleaseavailabl

e

DB DB SizeSource

OSDRSite

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ERP E!!"#$%

DevERP6.0(ECC6.0)

13 700 7.4Oracle10.2.0.4RAC

435.27GB

HP-UX11.23

&asERP

6.0(ECC6.0)13 700 7.4

Oracle

10.2.0.4

527.34

GB

HP-UX

11.23

Production

ERP6.0(ECC6.0)

13 700 7.4Oracle10.2.0.4

2489.26GB

HP-UX11.23

e!

EP '#$

Dev EP 7.0 17 700 7.4Oracle10.2.0.4

9 GBHP-UX11.23

&as EP 7.0 17 700 7.4Oracle10.2.0.4

8 GBHP-UX11.23

Production

EP 7.0 17 700 7.4Oralce10.2.0.4

10 GBHP-UX11.23

e!

B( '#$

Dev B" 7.0 19 700 7.4 Oracle10.2.0.4

127 GB HP-UX11.23

&as B" 7.0 19 700 7.4Oracle10.2.0.4

127 GBHP-UX11.23

Production

B" 7.0 19 700Oracle10.2.0.4

186.72GB

HP-UX11.23

ERE!R)(* "$$

DevERECRU"#600

13 700Oracle10.2.0.4

156.25GB

HP-UX11.23

&asERECRU"#600

13 700Oracle10.2.0.4

156.25GB

HP-UX11.23

Production

ERECRU"#600

13 700Oracle10.2.0.4

157.89GB

HP-UX11.23

e!

P( '#$

Dev P" 7.0 14 700Oracle10.2.0.4

166.02GB

HP-UX11.23

&as P" 7.0 14 700Oracle10.2.0.4

156.25GB

HP-UX11.23

Production

P" 7.0 14 700Oracle10.2.0.4

418.46GB

HP-UX11.23

e!

SAP SR+ ,#$$

Dev$AP $R%5.00

13 700Oracle10.2.0.4

HP-UX11.23

&as$AP $R%5.00

13 700Oracle10.2.0.4

HP-UX11.23

Production

$AP $R%5.00

13 700Oracle10.2.0.4

HP-UX11.23

e!

SAP Solution +ana-er

$AP $&l'&*%a*a+er 7.0

700Oracle10.2.0.4

224.61GB

HP-UX11.23

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SAP .ebdisature

$AP,e!/a're7.0

700HP-UX11.23

$AP,e!/a're7.0

700HP-UX11.23

SAP !ontent Server

640

*re0 1 SAP Router

$AP #re 7.0 GU*'

$AP r&'er40.4

GU*'

$AP r&'er40.4

GU*'

The above mentioned data base si&es are subject to change. 4or further details* please

contact PT'( %T team.

!..1.PR Site

An abstract overview of PR site ,%slamabad Site/ is given below>

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!..!.-R Site

An abstract overview of 7R site ,arachi Site/ is given below>

&. Project Scope

The scope of the project includes but is not limited to the migration and

upgradation of the complete ERP solution for PT'( )roup. %n addition to the

solution upgrade* the e!isting ERP (andscape will be replaced with the new one.

The scope will also include the complete setup of PR and 7R sites as per PT'(

re$uirements.

PT'( is looking to upgrade the complete ERP solution including all implemented

systems.. e are working for the following two upgrade options>

9 6igration +pgrade to E5P1 ,ithout 5A?A/ F 4iori0 6igration +pgrade to E5P1F SC; 5A?A F 4iori

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4ollowing two systems will not be included in the scope>

: SR6 System; E2Recruitment@ Enterprise Portal , if the #endor may provide all the EP standard and

customi&ed features on 4iori Apps/

&.1. -satabase Upgrade

7atabase upgrade and licensing will be part of this project for both hosting sites

,6ain and 7isaster Recovery/.

&.!. So$utio% Upgrade+ 'igratio%5

• The complete migration and upgradation of e!isting ERP landscape to the

latest versions for both PR and 7R sites e!cept the systems mentioned byPT'( to e!clude from future landscape

• 6igration +pgrade to E5P1 ,ithout 5A?A/ F 4iori

• 6igration +pgrade to E5P1F SC; 5A?A F 4iori

• All customi&ations and enhancements adjustments

• Successful migration of %ntegration scenarios

• SAP 4iori installation* con3guration and deployment of applications

• Setup complete 7evelopment and test and production environment for 4%8R%

and 5A?A

• ERP upgrade and migration to 5A?A* 4%8R%* 5A?A (ive 7eployment and

+pgrade of 5ub System

• 5A?A (ive content activation for reports and SAP <usiness 8bjects

%nstallation for 5A?A (ive

• 7evelopment of reportsC dashboards for di"erent modules in 5A?A as perPT'( group re$uirements

• 7ata archiving facility and real2time e!traction for consolidated reports fromtransactional and archived data

• Set up any other component or software re$uired to complete this project

and to ensure smooth e!ecution of the system as per PT'( groupre$uirements.

• 5igh Availability 7isaster Recovery ,5A 7R/ Setup for E'' on 5A?A and

for all other re$uired systems mentioned by PT'(

• SAP 5A?A System Replication ,5A 7R/ and for all other re$uired systems

mentioned by PT'(

• 4iori>

i. 4iori frontend server installation for all environments systems

ii. 4iori Application deployment at all environmentsa. PreparationC veri3cation of SAP backend systems re$uired for 4iori

implementationb. #eri3cation re$uired infrastructure installation for 4iori

implementationc. Standard Application %nstallation and con3gurationd. Support for <asic Authentication for the Application

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e. Theme design for (ogoC<ackground image change

• Scope will include arrangement of all re$uired softwareGsC solutions and the

re$uired migration and upgradation of all software components andsolutions to ensure the successful completion and e!ecution of the project.

&.&. 7o% Fu%ctio%a$ Scope

• 5igh Availability

i. SystemHs availability should be BB.BBBI

• Scalability

i. ith increase of concurrent user the speed of system should not drop.ii. System should have scalability to adapt to any future enhanced

re$uirementsiii. #endor should recommend the re$uired hardware si&ing keeping in

view PT'(Gs current usage and for ne!t 3ve years

• Support

i. Presence in Pakistan for technical supportii. %mmediate support on software defects or issuesiii. Prepare Technical 7ocumentation on Technical upgrade and 6igration

• %mplementation

i. hether the vendor has local presence of implementation team.ii. %s vendor relying on :rd party implementer having local presenceiii. nowledge of working in PT'( or PT'( like environment

• Performancei. 6inimum Switch Time 'ost between 'lustersii. 6inimum <ackup Recovery time

• Trainings

i. Trainings of 4unctional and <usiness users

ii. Training of <asisC ?etweaver teamiii. Training of data base teamsiv. Training of 7evelopment teams for all developments along with 4iori

7evelopment

(. Proposa$s Submissio% guide$i%es

• All prospective vendors are urged to submit the proposals on urgent basis.

• All prospective vendors are re$uested to thoroughly understand the

re$uirements by asking $uestions* clari3cations and through very e!haustivedue diligence

• All are re$uested to thoroughly understand the essence* philosophy behindthe project and re$uirements by asking $uestions* clari3cations and throughvery e!haustive due diligence.

• Submitted proposal should include all re$uired software components*licenses and hardware recommendations. Any omission will have to bemanaged and catered by vendor if discovered at any stage.

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• There would be two parts of the proposal

i. Technical> Proposed solution with all the solution details as follows> Solution components

4unctionalityCfeatures

Architecture diagrams* integration diagrams*

%mplementation methodology* delivery approach* delivery plan and

Schedules Resources availability overall and onsite and demonstrating the

convincing delivery capability 'lient References speci3cally mentioning minimum : successful

implementation of SAP ERP in Pakistan and minimum 1 all over the

world 'lient References speci3cally mentioning successful implementations

of SAP ERP with 5A?A 'lient References speci3cally mentioning successful upgradation and

migration of SAP E'' to E5P1 with and without SC; 5A?A 'lient References speci3cally mentioning successful implementations

of SAP 4%8R% with ERP 7etails of implementationC upgrade failures

ii. 4inancial> Prices for the solution 6igration +pgrade to E5P1 ,ithout 5A?A/ F 4iori

6igration +pgrade to E5P1F SC; 5A?A F 4iori

• There would be two parts of the 3nal round proposal

Technical> Proposed solution with all the solution details* itGs

components* itGs functionalityCfeatures* architecture diagrams*

integration diagrams* S8 compliance statement 4inancial> 4inal prices for the solution

?ote> The scope of this project will be covering complete migration to new 5ardware* and

upgradation of all systems e!cept those e!cluded by PT'(. Arrangement of 5ardware will

not be part of this project scope. 4or further clari3cations* please contact PT'( %T team

through procurement team.

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2. Scope of Work - ERP Upgrade v1 1

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