2-factor authentication - ROCKWOOL Access Gateway Guide...2015/03/25 · To secure the system...
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ROCKWOOL Gateway and 2-factor authentication
Transcript of 2-factor authentication - ROCKWOOL Access Gateway Guide...2015/03/25 · To secure the system...
Change the Header field via >Insert >Header & Footer 1. Check in Footer
2. Fill in field 3. Click ‘Apply to All’
Headline maximum 5 lines
Subheader maximum 5 lines
To view drawing guides: 1. Click “View” and select ’Gridlines’ and/or Guides’
Insert picture Size: H: 16.32 x W: 22.7 cm
Position: 1.35 x 1.37
1. Click on ‘picture icon’ 2. Locate the picture and ‘Insert’
3. If you cannot see text in red box: Right click on picture and
select ‘Send to Back’
ROCKWOOL Gateway and 2-factor authentication
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
2
Background
OLD:
Previously you have been able to access the Citrix Portal or Webmail from a
private computer from 2 different web pages.
NEW:
Both web pages have now been gathered into a common page, called
ROCKWOOL Access Gateway and you only need to remember one
address: https://gateway.rockwool.com
More secure:
To secure the system 2-factor authentication has been implemented. This is
an extra layer of security. This means that not only a password and username
will be required, but also a one-off code, which will be send to your phone (or
other device) via SMS.
Before you can start using the 2-factor authentication your phone number
need to be registered – see the following slide
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
3
What do the changes mean for me?
• You only have to remember one address
• You will need to type in an additional passcode This is necessary to enhance the security. Using a username and
password together with a passcode, which is only you know, makes it more
difficult for potential intruders go gain access to our systems.
• Once you have registered your phone or device, you can log in
from any computer
• There are no changes to the functionality of the services
(Webmail, Citrix and OCS)
• Logon to OCS (communicator) do not require 2-factor
authentication
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
4
ROCKWOOL Access Gateway – Transition
phase
• Until we have secured all users are using the 2-factor authentication it will be possible to use
the old method (logon by username and password) by choosing the red colored (OLD) links,
which will be available in the a transition period where after they will be removed
• We strongly encourage you to register to the secure way of
logging in (two-factor authentication)
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
5
Getting started?
• From your browser you type: https://gateway.rockwool.com You will see the
below screen
• As a starting point you will have to register you mobile number (this only need to
be done once)
• IMPORTANT You need to be logged on to the Rockwool network to do the
registration
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
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Registration process (step 1)
Please see the necessary steps in
the next 2 slides.
IMPORTANT: you need to be
logged on to the RW network in
order to register
• From the ROCKWOOL Access
Gateway front page choose
Register
• To get into the registration page
you need to login with your
ROCKWOOL user name and
password. Click Submit
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
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Registration process (Step 2)
• Enter your phone number – in this format:
+11 222 333333 (always + in front of country
code)
11 = Country code
222 = Area code (where required)
333333 = your phone number
• Enter a Personal Passcode – (numbers
only) To be used in case of emergency
• After completion press the Save button. You will see this message:
• Return to the main page click here
• After successful registration, please test the
access to the services
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
8
Logon to Webmail (Step 1)
• From the ROCKWOOL Access Gateway, choose WEBMAIL (a
prerequisite is that you have registered you phone (or device)
• You will be presented with the familiar Webmail login screen:
• Enter username and password and log on. Shortly you will receive the
SMS Passcode (see next slide)
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
9
Logon to Webmail (step 2)
• You will see following on your computer: Example on a phone:
• You will receive an SMS with a password, which you enter in ‘Enter Passcode’.
You will need to use the code within a certain time frame – Status and remaining
time can be seen on the screen
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
10
Logon to Citrix (Step 1)
• From the ROCKWOOL Access Gateway, choose Citrix Portal (a
prerequisite is that you have registered you mobile or device)
• You will be presented with the familiar Citrix login screen
• Enter username and password and log on. Shortly after you will receive
the SMS Passcode (see next slide)
Change the Header field via
>Insert >Header & Footer
1. Check in Footer
2. Fill in field
3. Click ‘Apply to All’
Headline maximum 2 lines
To view drawing guides:
1. Click “View” and select
’Gridlines’ and/or Guides’
Insert picture
Size: H: 14.99 x W: 9.35 cm
Position: 13.43 x 0
1. Click on ‘picture icon’
2. Locate the picture and ‘Insert’
11
Logon to Citrix (Step 2)
• Enter the received passcode:
You will now have access to the Citrix Portal
Change the Header field via >Insert >Header & Footer 1. Check in Footer
2. Fill in field 3. Click ‘Apply to All’
Headline maximum 5 lines
Subheader maximum 5 lines
To view drawing guides: 1. Click “View” and select ’Gridlines’ and/or Guides’
Insert picture Size: H: 16.32 x W: 22.7 cm
Position: 1.35 x 1.37
1. Click on ‘picture icon’ 2. Locate the picture and ‘Insert’
3. If you cannot see text in red box: Right click on picture and
select ‘Send to Back’
Questions • If you run into problems - Register a
case in Service desk: http://servicedesk.rwgroup.org/default.aspx
• Visit GRIT F.A.Q
