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    Recap Previous Lecture1. History of Lean manufacturing

    2. Definition of Lean manufacturing

    3. Why should we go Lean

    4. Demings system of profound knowledge

    5. Process inputs transformation - outputs

    6. Womack & Jones 5 principles

    7. Reading matl.

    C G. Robinson

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    Value Stream /

    Process Mapping

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    A process should be improved with the aid of a process/valuestream mapping tool

    Inputs OutputsTransformation

    Product

    or

    ServiceActivity

    People

    Machine

    Method

    Materials

    Environment

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    Process Mapping, What is it ?

    Learn to See

    All work occurs as a process

    Wherever there is a process you can create a process

    map

    This tool will enable you to draw a picture of the process

    which then enables you to identify sources of WASTE ie

    non value added operations in the process

    Instead of reading about a journey you can actually see itas you would by looking at a road map

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    MD/Chairman

    C G. Robinson

    Accounts HR Design /

    Engineering

    Operations Purchasing

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    Lean Manufacturing/Operations

    Understanding the Process

    Gemba (the original place). For instance, for an airline, it is the

    front desk where you buy the ticket,

    wherever the value is being added,"

    Design/Engineering

    Accoun

    ts

    HR

    Purchasing

    Operations

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    Process Mapping, The Method

    Select the process

    Form the team

    Map the process (Current state)

    Redefine the process (Create a vision for world class)

    Redefine the process (The real world)

    Create an action plan to deliver the revised process

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    Learning to see or defining the process (a pictorial description)

    Initial process definition is to define the boundaries of

    the process

    Key elements to be identified are:

    Major activities

    Purpose of the process

    People in the process

    Customer & Supplier relationships

    Inputs & outputs

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    It Helps You Learn to See

    Process Mapping, Why ?

    It Helps you visualise more than just a single process

    It helps you to see the sources of waste

    It shows the linkage between information flow and

    material flow

    Decision making for flow changes are simplified

    It provides us with a common language

    It starts you on the road to forming a fully integrated

    lean manufacturing plan

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    Process Mapping, Select the process/part

    Select the part/process with greatest opportunity

    Very high volume

    Generic to the cell/business

    Ensure the schedule is strong

    Ensure the model type is current/new

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    Process Mapping, Form a team

    A high proportion of the team must come from inside theprocess (the real experts)

    The team can also be sprinkled with technical experts

    C G. Robinson

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    Understanding the Process

    One person leading, preferably the facilitator

    Establish the base route: turn drill heat treat grind -insp. etc.

    If the route is large, break the team up into groups butensure operations overlap by at least 2 operations

    Each team to collect data at each operation eg:

    Operation & number

    Time taken

    Set Time

    Batch Qty

    Non-conformance %

    Process Mapping, Map the Process

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    Process Mapping, Map the Process cont.

    The team must actually walk along the route of theprocess, in the order that it happens, starting withcustomer acceptance and work backwards to supplierdelivery.

    Ask questions vigorously Where did it come from where does it go

    Do not use the routing card as the main driver

    Transcribe results onto post its

    Place in sequence on continuous roll of paperTotal up metrics

    cycle time

    set time

    etcC G. Robinson

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    Understanding the Process

    Manufacturing

    Process

    Assembly

    External

    sources

    C/T = 45 sec.

    C/O = 30 min.3 shifts.

    2% scrap.

    Data Box

    I300 pieces

    1 day

    Inventory

    Mon.

    &Wed

    Truck

    Shipment

    Push ArrowFinished goods to

    customer

    FIFO

    Max 20 pieces

    First in first out

    sequence flowSupermarket Withdrawal

    Rother & Shook Learning to See

    Symbols

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    A rectangle is used to identify a process activity

    eg. Grind Turn Assembly etc.

    A diamond is used to indicate a yes no decision isrequired eg. Make or buy cast or forge right or

    wrong.

    This symbol is used to denote a delay in the

    process eg. Temporary storage prior to an

    operation

    The inverted triangle symbol designates a

    storage activity eg Raw matl placed in store room

    or sub assy storage

    Other Basic Symbols

    C G. Robinson

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    Lean Manufacturing/Operations

    Waste

    Exercise

    Create A Simple Current

    State Value Stream Using

    The Data Provided

    C G. Robinson

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    In Coming Stores. 60 forgings are delivered to the factory, 1 lorry load every week.

    Cycle Time: 2min

    Process Time: 5 Days

    Set Up Time: 0

    Non-Conformance: 0

    Batch Qty: 10

    Distance to next op: 100m

    Turn. Turn rough forging to size, leaving grinding allowance on some features.Cycle Time: 25min

    Process Time: 2 Days

    Set Up Time: 120min

    Non-Conformance: 10%

    Batch Qty: 10

    Distance to next op: 15m

    Grind. Semi finish and finish grind 1 bores and 2 mating faces.

    Cycle Time: 10min

    Process Time: 7hrsSet Up Time: 15min

    Non-Conformance: 10%

    Batch Qty: 10

    Distance to next op: 25m

    Final Inspection All finished features are checked against finished drawing.

    Cycle Time: 20min

    Process Time: 4hrs

    Set Up Time: 0

    Non-Conformance: 10%

    Batch Qty: 10

    Distance to next op: 10m

    Package and Despatch. Parts are packaged in batches of 8 per box and paperwork

    checked.

    Cycle Time: 15min

    Process Time: 3hrs

    Set Up Time: 0

    Non-Conformance: 0

    Batch Qty: 8

    C G. Robinson

    Number of operations:

    Cycle Time:

    Process Time:

    Set up time:

    Non-conformance: Distance travelled:

    Inventory:

    Value Added vs Non Value

    Added %

    Record totals

    420 minutes or 7hrs /day

    40 parts/week

    4weeks/month

    Additional information

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    Stores

    TurningGrind

    InspectionPackage &

    Despatch

    Tool Store

    Planning

    Office

    Engineering

    Offices

    Lean Manufacturing/Operations

    Understanding the Process

    C G. Robinson

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    Waste

    Muda

    C G. Robinson

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    Lean Manufacturing/Operations

    Waste

    What is WASTE (Muda)?

    Waste is all the activity and material that is not required by

    the customer

    It influences the selling price

    Waste is normally 95% of a typical manufacturing process

    World class is still only around 80% waste today

    C G. Robinson

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    Non-Value Added

    Value Added

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    80%

    Waste

    95%

    Waste

    Current Industry

    Pre Lean Activity

    Worlds Best

    Post Lean Activity

    C G. Robinson

    Lean Manufacturing/Operations

    Waste

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    Lean Manufacturing/Operations

    Waste

    The activities that comprise a process are:Value added

    Non-value added

    The majority of non-value added activity is WASTE

    A customer will not pay for waste

    The 7 wastes are:

    Overproduction

    Transportation

    Waiting

    Motion

    Processing

    Inventory

    Defects

    One other that is missed is

    People

    1

    C G. Robinson

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    Lean Manufacturing/Operations

    Waste

    Exercise

    What are the most prevalent forms of waste in a

    job that youve had or in a process (or activity)

    that you are very familiar with?

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    CORRECTION Repair or Rework, Scrap, Concession

    MOTION Any wasted motion to pick up parts or stack parts. Also wasted

    walking

    OVERPRODUCTION Producing more than is needed before it is needed

    CONVEYANCE Wasted effort to transport materials, parts, or finished goods

    into or out of storage, or between processes.

    INVENTORY Maintaining excess inventory of raw matls, parts in process,

    or finished goods.

    PROCESSING Doing more work than is

    necessary

    WAITING Any non-work time waiting for tools, supplies, parts, etc..

    Lean Manufacturing/Operations

    Recognising Waste

    C G. Robinson

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    The Sea of Inventory

    RawMaterial Finish

    edPar

    ts

    Poor

    Scheduling

    MachineBreakdown

    Poor

    Quality

    Poor

    deliveries

    Long

    Set Up

    TimesIine

    Imbalance

    Poor

    Communications

    Poor

    HousekeepingAbsenteeismLong

    TransportationKiyoshi

    Suzaki

    Lean Manufacturing/Operations

    Waste

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    Lean Manufacturing/Operations

    Waste

    Overproduction Producing too much too soon Inventory, poor product flowPaperwork overload, poor flow

    of data, poor communication,

    No Decision making strategy,

    Indiscernible project selection

    Non-conformance

    (defects)

    Outside specified

    requirements

    Paperwork errors,

    Communication errors to wrong

    people, Design errors, Changing

    priorities, Unclear Requirements,

    Poor product quality, Delivery

    performance,

    Inventory

    (unnecessary)

    Oversubscribed Material Paperwork errors,

    Communication errors, Dataconversion, Inappropriate

    changes,

    Too much raw material, too

    many parts in progress. Toomany finished goods

    Processing

    (inappropriate)

    Using flawed

    systems/procedures to

    achieve task

    Overcomplicated paperwork

    systems, Top heavy procedures,

    Too many iterations, Out of

    sequence working

    Worn fixtures, Lack of S.O.P.,

    overcomplicated

    manufacturing process, Over

    design of parts,

    Transportation

    (excessive)

    Excessive materiel movement Communication flow, Paperwork

    flow, Information flow, People

    movement, Too many processiterations,

    Movement of product,Product

    flow, People movement,

    Waiting Process Inactivity Paperwork inactivity, Excessiveverification, Poor system

    connectivity, No Standard data,

    poor process flow

    Product inactivity, not adding

    value

    Motion

    (unnecessary)

    Ergonomic/Environmental

    organisation

    Bending, Stretching, Walking,

    Workplace organisation,

    People organisation/utilisation

    Bending , Stretching,

    Walking,, Workplace

    organisation

    7 Wastes Clarification Non-Transactional Transactional

    C UKLAI

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    Lean Manufacturing/Operations

    Recognising Waste

    Waste does not add value it adds cost.

    The customer is paying for waste.

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    Process Mapping, Create the Future State.

    A vigorous debate must be conducted around the valuestream map by the team and any other interested parties

    What can we eliminate

    What can we move

    What operations can we roll up

    Can we reduce distances

    Can we reduce set up times

    Can we improve the flow characteristics

    What will give the most significant impact

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    Display on

    - waterfall charts

    - Pie chart

    - VA/NVA PictureValue added

    Non-Value added

    As a guide for operation recognition use stage drawings above the postit sequence where

    available.

    Process Mapping, Displaying Results

    value added

    11 28

    VA NVA

    C G. Robinson

    value added

    Non-valueadd

    ed

    Non-value addedvalue added

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    Lean Manufacturing/Operations

    Recognising Waste

    C G. Robinson

    Exercise

    Create a future state value

    stream by eliminating

    obvious waste and creativethinking

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    Lean Manufacturing/Operations

    Understanding the Process

    Question which operations are true value adding operations in the eyes of the

    customer.

    - Go for the ultimate dream for the process i.e.. Zero non-value added operations.

    Total up the metrics again

    Display on Waterfall, Pie charts etc..

    Non-Value added

    Value added

    Process Mapping, Assess the process for worlds best (The Vision)

    90 10

    value added

    non-value

    C G. Robinson

    Non-valueadd

    ed

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    Lean Manufacturing/Operations

    Understanding the Process

    The only way to learn how to use this and all the

    other tools we will be looking at is to actually use

    them. Get familiar with them and the language

    they use

    C G. Robinson

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    Lean Manufacturing/Operations

    Understanding the Process

    C G. Robinson

    Reading materials:

    The Lean Toolbox

    John Bicheno isbn 0-9513-829-9-3

    pages 21 to 26

    The New Manufacturing Challenge

    Kyioshi Suzaki isbn 0-02-932040-2

    Chapter 1

    You will need calculators next lecture

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    Understanding the Process

    Handout course work

    C G. Robinson

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