1PORTMANN PROJECT OVERVIEWMarch 2013 Canada, Vancouver Port Mann bridge Freeflow tolling operation.

1 PORTMANN PROJECT OVERVIEW March 2013

Canada, VancouverPort Mann bridgeFreeflow tolling operation


Project overview

The Port Mann/Highway 1 Improvement Project includes :

The replacement of the old Port Mann bridge by of a brand new 10-lane bridge, including High Occupancy Vehicles and public transport lanes.

37 kilometres of highway widening from Vancouver to Langley, including 30 kilometres of new High Occupancy Vehicle lanes,

The replacement of nine highway interchanges

This bridge is the widest tolled bridge in the world, with a carriage way of 65 m

Traffic set at 130,000 vehicles/day, on a main transportation corridor

Toll service is branded as TreO towards the public and customers


Project overview

The civil works construction programme, as well as the free-flow tolling design, build and operations project are being promoted by Transportation Investment Corporation (TI Corp).

TI Corp is a state-owned concession company. TI corp is authorized to collect tolls for a period of 40 years and establishes the maximum toll rates that TI Corp can charge as well as provisions for application of these tolls.

Egis signed in 2012 the freeflow operation contract with TI Corp:

7 years contract (+ 2x2 years optional)

A pure toll collection contract, running a full multi-channel Customer Service

Our consortium TC Flow is comprised of Egis and Sanef

TI corp

Design and Build contractor

Bridge maintenance

contractor

Tolling operations contractor


Scope of services of the Operator

Our Scope of Service comprises 12 key domains:

Customer Management Customer chanel management Customer service

Tolling services Customer doc and records management Toll transaction review and image reviews Tag Fulfilment Financial management billing and collection

Support Services : QA, perfromance and improvement Business intelligence Technology : mainly participation in in test

training and witness tests at back-office level Communication and marketing support

Relationship management General Service Management

Customer Management

Customer chanel

management

Customer service

Tolling services

Customer doc and regocrds management

Toll transaction reveiw and

image reviews

Tag Fulfilment

Financial management

billing and collection

Support Services

QA and improvement

Business intelligence

Technology

Communication and marketing

support

Relationship management

General Service

Management


Toll system overview


Image processing

Video camera are triggered by detectors.

There is an array of laser and magnetic loop detectors that are used for image capture purpose. The detectors are used to detect and classify vehicles and can also provide dimensions and speed measurement.

Dedicated video servers are used :

• To perform OCR (Optical Character Recognition) for license plate and store image in a digital format

• To perform recognition of each character of the license plate and convert it to a text sting. This is a key software functions for license plate recognition. A confidence level is automatically calculated by the application.


Back-office architecture

Back-office physical architecture

Back-office external interfaces

Back-office architecture


« TReO » tag used ion the bridge

ISO18000-6C RFID-based sticker tags tags are in-use on the project

TREO tag is a small size sticker-tag (half the size of a credit-card) that attaches to the vehicle windshield and is used to keep track of each and every trips made across the Port Mann Bridge and other roaming facilities.


Tolling operations : key figures (February 2013)

2,601,594 transactions posted per month 54% of tag penetration 36% of transactions were sent to Image Review <2% of unbillable transactions 455,403 accounts registered 710,195 vehicle license plates registered 359,606 unregistered vehicles since Dec. 8 2012

1PORTMANN PROJECT OVERVIEWMarch 2013 Canada, Vancouver Port Mann bridge Freeflow tolling operation.

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