1) Patient Initial Visit (w/ JPOS)

2) Insurance Return (Explanation of Benefits)

3) Billing

A) Credit Card usage at initial visit

B) That the Patients agree to the following verbiage or similar: “Patient Signs Authorization for Dr. To Bill Remaining Amount Directly to Credit Card”

Doctor will encourage:

Currently… Office Manager Opens The EOB –

If Needed, Recode & Resubmit.• Entry, Generate Invoice, Mail…

• 4X Mailings, 72 days, 40% loss.

• Jan Visit… Payment In April!

1) Patient Initial Visit (w/ JPOS)

2) Insurance Return (Explanation of Benefits)3) Billing

Sees 20-25 Patients Per Day…

(American Academy of Family Physicians)

Bills 4 times Per Patient…

Sends 80-100 Invoices Per Day…

Clear Window Envelope $.05

Paper/Ink/Printer $.09

Postage $.42

RAW COST = $.56

Plus Clerk Costs - $7/hr X 8 = $56.00/Day

Best case scenario = $1/Per invoice

Total --- $1280/Month

**ASSUMING 80 INVOICES/DAY – 4 DAYS/WEEK

1) Patient Initial Visit (w/ JPOS)

2) Insurance Return (Explanation of Benefits)

3) Billing

Quick Facts

the average doctor…

SCENARIO 1 Practice receives EOB which states that Insurance will cover all but $38.10:

I. Entry Clerk “Pulls” Up Patient And Makes Transaction Recur For Today For $38.10

II. Money in the Bank Jan Vs. Months Later

1) Patient Initial Visit (w/ JPOS)

2) Insurance Return (Explanation of Benefits)

3) Billing

From Activity Reports, we will look up the “Original Transaction” (the co-pay payment) with which the patient paid. We will use the stored card data, to collect the remainder.

SCENARIO 1

Here is the transaction we were looking for. Notice there are three buttons on the right, we will click the one labeled “Recur” to perform the transaction.

SCENARIO 1

Here are the transaction details for the original co-payment amount. We will click on the “Convert Transaction To Recur”.

SCENARIO 1

… after pulling up the original May 10th transaction, we can convert it into a “one time” recurring transaction to collect the outstanding $38.10 – The “Number of Recurs” is very important, if you are collecting an outstanding amount, you will enter “1”. If you leave at “0” it will continue to make the transaction recur indefinitely.

SCENARIO 1

1) Patient Initial Visit (w/ JPOS)

2) Insurance Return (Explanation of Benefits)

3) Billing

SCENARIO 2 Practice receives EOB which states that Insurance will cover all but $38.10, but patient did NOT pay with a credit card:

I. Doctor collects from patient via “Online Bill Pay” type solution (Order Form Generator)

II. Again, Money in the Bank much sooner Vs. Months Later

III. Saves thousands in billing costs by emailing invoices

From: Dr. James Johnson [mailto:billing@paydrjohnson.com] Sent: Monday, January 31, 2008 6:53 PMTo: sarahhjohnson@testurls.comSubject: Invoice #754

Sarah Johnson8424 Business PlazaVancouver, B.C., V9W 2T2

INVOICE FOR:Annual checkup - Office Visit January 12th, 2008

TOTAL PAYABLE: $35.10Patient No. 1111Invoice No. 754

Date of Invoice: January 31st, 2008

To be paid within 30 days of invoice date. Please pay invoice by logging on to: www.paydrjohnson.com. Enter your invoice number and payment amount, we will then prompt you for payment information.

Doctor sends an email to the patient with an invoice such as this, when they click on the link below…

They could also create a PDF invoice and attach it to the email (password protected) for extra security…

SCENARIO 2

Once they click on the link they are brought to this page where they enter the invoice number and payment amount on the email received.

SCENARIO 2

When they click continue, they will be prompted for their credit card information, including name, address, phone number, zip, email etc.

Continued next page…

SCENARIO 2

… Customer Clicks Submit once Finished

SCENARIO 2

… and here is the approval!

SCENARIO 2