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Transcript of 1e 2015-May-ICAO SM Workshop-Emirates-Final-v1 Management... · Emirates Airlines, ... Not to be...
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©2015 Emirates. All Rights Reserved.
Implementing SMS
Carl HoltEmirates Airlines, Group Safety - Manager Safety Management System
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Scope• Safety & SMS
• SMS Components
• Some Implementation Challenges & Suggestions
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Safety:“The state in which risks associated
with aviation activities, related to, orin direct support of the operation ofaircraft, are reduced and controlled toan acceptable level."
ICAO Annex 19 - Definitions
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Safety:“The state in which risks associated
with aviation activities, related to, orin direct support of the operation ofaircraft, are reduced and controlled toan acceptable level."
ICAO Annex 19 - Definitions
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“A Safety Management System (SMS) provides a systematic approach to managing safety, including the necessary organizational structures, accountabilities, policies and procedures.”
ICAO Annex 19 - Definitions
Safety Management System (SMS)
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SMS - Safety Engagement
Management Review
Safety Boards
Safety Action Groups
People & Human Factors
SPIs / SPTs
Safety Reporting
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Components of an SMS
Safety Policy
Safety Assurance
Safety Risk Management
Safety Promotion
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International
National
Company
Safety Policy
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Emergency Response Planning (ERP)
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Some of the Implementation Challenges
• Visibility of safety policy and delivery.• Explanation of terminology e.g. ‘non-
punitive’ & link to and application of ‘just culture’.
• Integration of Occupational / Workplace Health & Safety.
• Emergency response plans visibility & exercises.
Safety Policy
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Choice of Safety Risk Management Tool(s)
Safety Risk Management
Safety Events: e.g. ‘ARMS’ a ‘proactive’ risk assessment
Safety Risk Assessments
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Safety Risk Register(s)Safety Risk Management
Hazards & Consequence
Barrier Analysis & Tolerability Decision
Future Developments
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Safety Risk Management
• Consistent definitions e.g. severity & probability.• Understand any variations with other organizations.• Barrier analysis: dependencies & effectiveness.• How to present risk information to senior
management.• Who decides the acceptable level of risk
(tolerability) and how.• Validation of Safety Risk Controls – how is this to
be done e.g. FODM; audits & links to SPIs/SPTs.
Some of the Implementation Challenges
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Loss of Control
Runway Overrun / Excursion
CFIT
Runway Incursion / Ground Collision
Airborne Conflict
Ground Handling
Fire
Safety Assurance SPIs & SPTs
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What
Should be measured?
Are the definitions of the terms used?
Are the estimates of data/reporting
trends?
Targets may be justifiable to set?
HowShould the data be
combined and sourced?
Should information be
base-lined?
Should a target be specified?
WhereWill the
information come from? (ASR, FDM,
ATC, etc.)
Should the data be combined and
sourced?
WhyIs there safety justification/
benefit?
Considerations for Setting SPIs/SPTs
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SPI Title of SPI e.g. EGPWS ‘Pull Up’; Turbulence Injury
Area of Safety Concern E.g. CFIT; turbulence injuries
Safety Aim / Objective Example – Zero instances of CFIT; risk to be as low as reasonably possible
Definition International definition if possible otherwise document definition
Information Source(s) & Expected Reliability for
Source
Where will be data come from? E.g. Air Safety Reports; Audits; Flight Data Monitoring
Data Source(s) for SPI Data source for SPI e.g. SDCPS
Reporting Period E.g. Weekly / Monthly / Annual
Data Display Criteria E.g. Count; Rate by 1000 sectors; flight hours etc
Alert Level E.g. 75% of SPT level; 1 standard deviation of 12 month rolling average
SPT What (if any) SPTs to set – data collection; zero; reduction of 5% on previous year
Safety Action Plan Outline of Safety Action Plan
Example of SPI / SPT Format
© 2015 Emirates. All Rights Reserved. Not to be further distributed without the permission of Emirates
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• SPIs – phased, risk based approach.• SPIs - clear definitions (ideally internationally agreed),
if not possible then knowledge of any differences of definitions e.g. deep landings.
• SPIs – influences on SPIs: internal / external / both (e.g. TCAS RA) – integration of Human Factors.
• SPIs – communication: International – State / Regulatory – Operator/Service Provider & link to SSPs
• SPTs – what to set: not yet; zero; reduction.• Safety Action Plans – who does what; link to any
external organizations e.g. ATC, regulators; link to validation of Safety Risk Controls.
Some of the Implementation Challenges
Safety Assurance
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Safety Training & Education
Safety Promotion
Safety Communication
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Accountable Manager
Senior Manager
Manager / Supervisors
Individual
Safety Promotion
Safety Training & Education: Levels & Content
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Safety Training & Education
Safety Promotion
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Safety Promotion
Safety Communication
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Safety Promotion
Safety Communication
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• Training – define level(s) of training
• Training – content; language; recurrence
• Communication – varied methods appropriate to topic & audience
• Communication – partnerships & local empowerment
Some of the Implementation Challenges
Safety Assurance
Safety Promotion
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Summary
Safety Policy
Safety Assurance
Safety Risk Management
Safety Promotion
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©2015 Emirates. All Rights Reserved.
Thank You