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1983 2013

Tom Beasley (left) and T. Don Hutto (right).

2 3insidecca.com insidecca.com

1983 – 2013Thankful at Thirty

30th Anniversary Timeline1983

January – CCA officially incorporates.

November – CCA receives a contract from the U.S. Department of Justice for an Immigration and Naturalization Services facility in Texas.

1984

January – CCA assumes management of its first facility, Tall Trees, a 63-bed juvenile facility in Shelby County, Tenn.

April – CCA opens Houston Processing Center, the first detention center in the world designed and constructed by a corrections company.

Focus on Our Founders

It’s rare that a light bulb moment changes an aspect of life as we know it. But in 1983, the excep-

tional idea of three men began to take root. And it forever transformed corrections in our nation.

CCA founders T. Don Hutto, Tom Beasley and Doctor Crants started CCA with boldness and innovation as their guiding star. Their new vision for this public service had never before been tried. The very notion of a company providing correctional services on behalf of public agencies had never been tested. They brought their combined experience in cor-rections, government and finance to give rise to an idea — and a new ideal: bringing together the best of business with the strengths of government.

Three decades later, CCA has pro-vided flexibility, quality and resource-fulness to government at the federal, state and local levels. We’ve become a sought-after solution in the com-plex world of corrections.

Our ability to design, build, finance and operate correctional facilities has provided immediate relief and turn-key services to partners in more than half of all states. And today, thanks to our founders and many other astute leaders along the way, public-private partnership in corrections is no lon-ger an experiment. It’s become a respected, and needed, expertise.

1985

Spring – CCA establishes its employee newsletter.

1986

February – Houston Processing Center and Tall Trees are the first CCA facil-ities to be accredited by the American Correctional Association.

May – CCA opens Shelby Training Center in Shelby County, Tenn., the first privately operated secure juvenile correctional facility in the United States.

October – CCA goes on the NASDAQ stock exchange (CCAX) at an initial share price of $9.




August – CCA co-founder T. Don Hutto receives the E.R. Cass Correctional Achievement Award from the American Correctional Association.

1989

June – CCA opens New Mexico Women’s Correctional Facility in Grants, N.M., the first women’s prison operated by a company in the United States.

1990

March – CCA opens Winn Correctional Center in Winnfield, La., the first medium-security prison in the United States operated by a company.

1992

June – CCA opens Leavenworth Detention Center in Leavenworth, Kan., the first maximum-security facility under direct contract with a federal agency, managed by a corrections company.

The Long View with Damon HiningerReflections on our past, thoughts on our present, visions for our future

For two-thirds of CCA’s existence, President and CEO Damon Hininger has been with the

company. With more than 20 years of CCA experience, Hininger still draws from his earliest experiences as a correctional officer and training manager with the company. And he balances this rock-solid foundation with his special brand of relatable leadership.

Here, Hininger – an inspiration to thousands of CCA employees and a national leader in corrections – shares his thoughts about today’s CCA, with a look at where we’ve been and where we are going.

Q: What’s so special about CCA’s 30th anniversary?

DH: Turning 30 is a defining moment in our maturity as a company. Three decades ago, the very idea of a com-pany partnering with government to provide a critical function that histori-cally had been handled exclusively by the public sector was groundbreaking. Today, three-fifths of all states engage with a company to provide correc-tional services.

Q: In your time with the company, what are some of your proudest moments?

DH: I’ve been very proud of three areas in particular – our employees, our innovation and our performance.

I’ve been fortunate enough to see many of our employees truly come into their own during their time with CCA. They’ve developed as profession-als and evolved into leaders. They’ve grown as our company has grown.

Our partnership with California has demonstrated the immediacy of the solutions we provide. As the state has grappled with overcrowding, CCA has been able to provide a source of instant relief to the system. As a result, California has been able to improve its system from the inside out, making improvements that will enhance its more than 30 public facilities and bet-ter serve the thousands of inmates in its custody.

Our performance has made us a credible partner, even amid ground-breaking, never-tested possibili-ties. For example, our partnership with the Marshals Service and the Bureau of Prisons at Northeast Ohio Correctional Center in the late 1990s and early 2000s led to our historic pur-chase, transition and management of

Lake Erie Correctional Institution in 2012. All of the good work we do across the company in every CCA com-munity leads to options for long-term partners and opportunities for new ones, too.

Q: Even today, partnership corrections remains controversial. Why?

DH: Our country is great because people can express their opinions. Fortunately, general sentiments are light-years from where they were when we first started 30 years ago. Through high standards and hand-in-glove col-laboration with government, we’ve proven that CCA is a meaningful asset to our nation’s corrections system.

Q: What do you think CCA will be like in 20 years, at our 50th anniversary?

DH: I see us as a continued cost-effec-tive provider to states facing fiscal diffi-culties. I also envision us as a sustained relief valve for systems facing danger-ous overcrowding or aging facilities. As a result, we will help other public systems improve while enhancing the quality of life for those in our care through first-rate healthcare, humane conditions and access to educational and vocational opportunities.


1983 – 2013


December – CCA lists its stock and warrants on the New York Stock Exchange (CXC) at $16 per share.

1995

January – CCA acquires TransCor America, Inc., the nation’s largest long-distance inmate transportation company.

1997

February – CCA’s T. Don Hutto Correctional Center in Taylor, Texas, is dedicated in honor of company co-founder T. Don Hutto.

1998

CCA opens a record 11 facilities this year.

1999

December – CCA becomes the sixth-largest corrections system in the country, contracting with 26 states and the District of Columbia.

A Message from Our Chairman of the Board: John Ferguson

From where I sit, I enjoy a very special view of CCA. I am so moved by where we’ve been

and the hurdles we’ve overcome. I’m also truly motivated about where we’re going as a company and as a leading corrections system in this country.

Some of you may remember that when I first joined CCA as president and CEO in the year 2000, it was during a very trying period for the organization. Financially, CCA was in trouble. Plus, our reputation needed to be restored to regain the confidence and assur-ance of our investors, our government partners, our communities and others. Because of my experience in finance

and corporate turnarounds, I had been tapped to lead at CCA in what I consider among the most defining moments of my entire career.

More than 10 years later, what’s most striking to me is not that we overcame those days, but rather, how. Back then, we didn’t have The CCA Way. We had not established the vision, mission or guiding principles of the company. But still, somehow, all of our people banded together on a common accord that showed we were united in our pur-pose and journey.

We all shared a sense of duty, to each other and those we serve. Our employ-ees were committed to high quality

and sound operational practices. We understood our responsibilities and respected the high stakes facing us.

Today, that is still true.

As we celebrate our 30th anniversary, I celebrate you. CCA employees were there for me – and there for each other – during some of the company’s dark-est hours. And we’re here together on the other side, thanks to that deep sense of serving something bigger than ourselves.

CCA joined forces with NAAWS on a local community project in Tennessee.


Thankful at Thirty

30th Anniversary Timeline

1983 – 2013

2000

August – John Ferguson joins CCA as President and CEO, and William Andrews becomes Chairman of the Board.

October – CCA’s ticker symbol on the NYSE changes to CXW.

2001

October – CCA initiates its Incident Management Team program.

October – CCA and Mexico’s Instituto Nacional para la Educación de los Adultos (INEA) partner to provide educational services in Spanish for deportable offenders, thereby giving them the opportunity to earn their primary and secondary certificates.

2002

December – CCA operates 60 facilities in 21 states and the District of Columbia, with 59,000 beds under ownership or contract and 14,000 employees.

2003

August – J. Michael Quinlan receives the E.R. Cass Correctional Achievement Award from the American Correctional Association.

November – The State of Texas awards CCA seven contracts, with a total of 8,315 beds.

Aligned with the BestPartnering organizations strengthen CCA

Thirty years ago, the progno-sis for public-private part-nership in corrections was

uncertain. It was an untested idea. But company and industry founders Tom Beasley and Don Hutto knew one thing for sure – CCA would adhere to the highest corrections industry stan-dards to gain recognition, trust and credibility from the global corrections community. And CCA has made good on that promise through a record of strategic relationships with leading organizations.

The American Correctional Association

The highest standards in the correc-tions industry are governed by the American Correctional Association (ACA) – the oldest and largest correc-tional association in the world.

“Since the company’s 1983 inception, CCA has been a critical partner for the American Correctional Association in every aspect of ACA’s mission,” says ACA executive director James A. Gondles, Jr. “CCA is among the leaders in ACA accreditation, maintaining or working toward accredited status at all of its facilities. CCA is a strong, reliable and important partner for ACA.”

ACA accreditation is a mainstay in CCA facility operations. Partnering with

ACA also allows CCA to be part of the ACA standardization and accreditation process as the company grows and matures.

“ACA allows us to grow and share our knowledge and expertise,” says Don Murray, CCA managing director, Quality Assurance.

The North American Association of Wardens and Superintendents

The North American Association of Wardens and Superintendents (NAAWS), a professional organization of about 1,150 members, supports the professionals working in America’s prisons and jails through networking, training and recognition programs.

Melody Turner, CCA managing direc-tor, Facility Operations and long-time NAAWS member explains, “NAAWS is one of the best mentoring groups for wardens and assistant wardens I have ever been a part of.”

NAAWS provides wardens a vehicle for expressing their concerns and opin-ions. CCA wardens often have a unique perspective to share.

“NAAWS allows CCA a forum to collab-orate on those concerns and share our innovative approaches,” says Turner.

CCA’s active role in such organizations has helped the company become more

widely accepted and respected among government counterparts.

“Our ability to meet and network with corrections professionals from various correctional organizations and agen-cies helps validate that CCA shares the same thoughts, concerns and pas-sion as our government partners,” says Turner.

The National Center for Construction Education and Research

Offering inmates meaningful programs that prepare them to re-enter society is at the core of CCA’s correctional philosophy.

The National Center for Construction Education and Research (NCCER) is a not-for-profit education foundation created to develop industry-driven craft training programs – carpentry, electrical, HVAC, masonry, painting and plumbing.

“CCA offers our programs very well,” says Ed Prevatt, director, Workforce Development at NCCER. “CCA meets all of our standards and guidelines. The company offers what our industry expects from NCCER credentials. And they offer an opportunity for inmates to make a contribution upon release with gainful employment.”

William Thomas, volunteer (left) and

Harley Lappin, Chief Corrections Officer

(right)




August – The CCA Way is launched, defining the company’s vision, mission and guiding principles.

The Victory in VolunteeringPriceless time and talent freely given at CCA facilitiesSome of the most valuable leaders and mentors working inside CCA facilities aren’t staff members.

They are our volunteers.

From leading religious services and providing counseling to teaching English as a Second Language, lead-ing Alcoholics Anonymous meetings or offering job skills training, more than 4,200 CCA volunteers across the coun-try generously serve CCA inmates.

An Extension of the CCA Team

“CCA volunteers leverage the facility’s ability to provide services,” explains Tim O’Dell, CCA director, Chaplaincy and Developmental Programs. “Volunteers serve in a very meaningful way.”

CCA volunteers bring a wealth of experience and expertise directly to the inmates. Many have parlayed their professional backgrounds or personal interests in being of service to oth-ers. This is invaluable to facilities with diverse, dynamic population needs.

“I have volunteers every day of the week, even on holidays,” says chaplain Randall Runions of South Central Correctional Center. “Inmates view volunteers as caring and treat them with the utmost respect and appreciation.”

Rewards and Awards

Volunteers may find their work reward-ing, but it’s the inmates who really benefit.

Former inmate John Sparrow continues to stay in touch with Chaplain Runions. He often expresses his gratitude for Final Freedom Ministries, a volunteer organization that serves inmates at the South Central facility.

Sparrow writes, “There is no telling where I might be without the love of God shown to me through the ministry of Final Freedom and others like it. My life will never be the same.”

Today, Sparrow successfully works in construction and real estate in Chattanooga, Tenn.

CCA organized a formal volunteer rec-ognition program in 2009. To date, 24 deserving volunteers, located across the country, have been honored with the Pete Spackman Volunteer of the Year Award for their unparalleled pas-sion and outstanding commitment to CCA’s inmate population.

“Volunteers underscore the idea that life is going to get better,” O’Dell says. “They are an extremely motivating force.”

2005

May – CCA for the first time implements the Residential Drug Abuse Program (RDAP) at select facilities.

June – CCA is approved for organizational membership in the National Association of Alcohol and Drug Abuse Counselors (NAADAC).

2006

July – CCAssist Fund is founded as a 501c(3), tax-exempt public charity through which “employees help employees” in times of need.

August – CCA’s Warden Mike Samberg receives Warden of the Year from the North American Association of Wardens and Superintendents (NAAWS).

October – CCA contracts with California to house 1,000 inmates in out-of-state facilities, a first for the state.

November – G.I. Jobs magazine for the first time names CCA one of the nation’s “Top 50 Military-Friendly Employers.” ®

KeeslingDukesCucitrone


Thankful at Thirty


January – Forbes magazine names CCA the nation’s “best managed company” in the business services and supplies category.

December – CCA operates 66 facilities in 19 states and the District of Columbia, a designed capacity of more than 75,000 beds and over 16,000 employees.

2009

October –Damon Hininger, who started with the company as a correctional officer after graduating from Kansas State University, becomes President and CEO of CCA.

2010

January – CCA’s tagline and logo change to America’s Leader in Partnership Corrections.

Our People Make Us Great

Thirty years after CCA’s found-ing, our hardworking, dedi-cated employees are still the

driving force behind our success. All CCA employees have a unique story about their journey with us. Here, three staff members share how CCA has helped them discover their potential, personally and professionally.

Ron Cucitrone, correctional officer, Lake Erie Correctional Institution

It takes a special person to serve in cor-rections. And many of our employees are naturals, perfectly suited for the industry. Likewise, for Ron Cucitrone, correctional officer at Lake Erie Correctional Institution in Conneaut, Ohio, it’s always been his dream job.

“I have always wanted to pursue a career in corrections or the military,” Cucitrone says.

Cucitrone joined the Army Reserves shortly after graduating from high school. When he finished his training, he started looking for work in cor-rections. After learning about CCA, he applied for a position at La Palma Correctional Center in Eloy, Ariz., where he worked for six months. Although he enjoyed the experience, he wanted to move closer to his home-town of New Castle, Pa. When he found

out that CCA had assumed ownership of Lake Erie, he transferred there.

“I hope to continue pursuing a career in corrections and become a captain or higher one day,” Cucitrone says.

Martha Dukes, correctional officer, Jenkins Correctional Facility

A phone call forever changed Martha Dukes’ life in late 2011, when she was invited to interview for a position at Jenkins Correctional Center in Millen, Ga.

“It could not have come at a better time,” she says. “We were struggling to make ends meet in a town that had no prospects for employment. Even with a degree in criminal justice, the job mar-ket was slim.”

After she accepted an offer at Jenkins, she was thrilled to start training in December 2011, and on February 2, she graduated with the facility’s first group of cadets. The next day she mar-ried her fiancé.

“I can’t remember any other time in my life when I was so happy or so proud of myself,” Dukes says. “Being part of the first group to graduate, assisting in the preparation of the facility for inmates, and being here when the first inmates arrived gives me an overwhelming sense of pride.”

John Keesling, unit manager, Saguaro Correctional Center

When a fire demolished John Keesling’s home in 2007, one thing remained intact: the bond he shares with his CCA Family.

Keesling, who’s now a unit manager at Saguaro Correctional Center in Eloy, Ariz., was at work when the fire broke out. His family lost everything; his chil-dren escaped with only the clothes on their backs. At the time, both Keesling and his wife were employees at Red Rock Correctional Center in Eloy.

When Keesling returned to work, he was surprised to find that his col-leagues from CCA’s six Arizona facilities, which are all within 50 miles of each other, had raised more than $5,000 to help his family get back on their feet. They had also donated beds and other furniture, kitchen items and clothing for Keesling’s entire family.

“The outpouring of love and care from my CCA Family reminded me that I work for a great company that really cares about its employees and their families,” Keesling says. “I could not begin to tell you how this helped us and made it easy to return to work, school and everyday life.”

2008

February – CCA is named one of the “100 Best Corporate Citizens” in the U.S. by Corporate Responsibility Officer magazine.

July – CCA’s largest project ever, La Palma Correctional Center, opens in Eloy, Ariz., two months ahead of schedule.

July – CCA’s 501c (3) fund, CCAssist, passes the $1 million milestone in distributions.

August – CCA’s Warden Ralph Kemp receives Warden of the Year from the North American Association of Wardens and Superintendents (NAAWS).

October – CCA establishes the Courage Award, an annual recog-nition of employees who perform acts of extraordinary bravery, at the risk of their own personal safety.


1983 – 2013


January – CCA purchases, and assumes ownership and operation of Lake Erie Correctional Institution, in partnership with the Ohio Department of Corrections – a milestone transaction in the industry.

August – CCA’s 501c (3) fund, CCAssist, passes the $2 million milestone in distributions.

October – CCA establishes its first-ever Corporate Social Responsibility platform online.

2011

July – CCA establishes the Pete Spackman Volunteer of the Year Award, honoring faith-based volunteers at CCA facilities.

August – Richard P. Seiter, CCA’s executive vice president and chief correctional officer, is honored with the E.R. Cass Correctional Achievement Award from the American Correctional Association.

December – CCA operates 66 facilities, 45 of which are company-owned, with approximately 90,000 beds, in 19 states and the District of Columbia.

Changes in 30 Years at CCAThroughout our three decades of ser-vice, we’ve seen many changes. As technology and culture have evolved, CCA has remained at the forefront

of industry standards. Here’s a quick look at a few of the ways things have changed, and how some things have remained the same.

Then NowCCA’s offices were originally located in the “Anderson Building” in Nashville.

CCA supports the field from our very own Facility Support Center.

Construction of CCA’s first facility, the Houston Processing Center, relied on traditional brick-and-mortar techniques.

When CCA builds facilities, the housing units are pre-constructed, transported, and then placed together like massive steel and concrete puzzle pieces.

The CCA security uniform has remained fairly consistent since the ‘90s, though the shoulder emblem has evolved.

The security uniform features the updated CCA logo.

Even in the early years of personal computers, CCA provided inmates with opportunities to learn computer skills.

Technology has enabled CCA to provide modern computer-based classrooms in many of our facilities.

CCA has always sought to teach inmates how to develop their communication and relation-ship abilities.

Some things never change. Through our unit management and re-entry programs, we seek to help inmates learn healthy behaviors.

Staff used then-cutting-edge technology such as state-of-the-art word processors and fax machines to support their work.

Computers have become personal and are relied upon for everything from routine office work to inmate security.

Then vs. Now

November – G.I. Jobs magazine names CCA one of the nation’s “Top 50 Military-Friendly Employers” ® for the sixth year.

2013

January – CCA celebrates its 30th anniversary.

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Valuing Our Veteran Employees

Only a handful of CCA employees have been with the company for 25 years or more. Here, six of those employees share

a few words about why they’re glad they chose a career with CCA –and stayed for the long haul.

James Baldwin, classification officer, Houston Processing Center (25 years)

“What I enjoy most about working for CCA is the many opportunities for advancement. The diverse group of colleagues I get to work with makes CCA a great place to work.”

Mario Garcia, warden, Webb County Detention Center (28 years)

”Corrections is a very challenging and rewarding field that I have cherished and enjoyed during my tenure. I have enjoyed the many friends, acquain-tances, and experiences I have encountered, and I will never forget them.”

Donna Lucier, records supervisor, Citrus County Detention Facility (25 years)

“Many years ago, CCA gave me an opportunity for a career, and here I am today enjoying working just like the first day I started. CCA is my second family and has been here for me throughout the years.”

Wally Prado, assistant shift supervisor, Houston Processing Center (29 years)

“After 29 years of service with CCA Houston Processing Center, it’s not only your job that you like; it’s the people you work with every day.”

Ramiro Rodriguez, assistant warden, Torrance County Detention Facility (27 years)

“What I have most enjoyed about working for CCA is the camaraderie among staff. CCA is my extended family.”

James Ruiz, shift supervisor, Houston Processing Center (26 years)

“I am very grateful and blessed to be working for a great company. Thank you for allowing me to be part of CCA and Houston Processing Center.”

Johnny Sausedo, assistant warden, Metro-Davidson County Detention Facility (29 years)

“In my early days in corrections, we had steam heat, and fans to heat and cool the correctional facilities. Today we deal with solar, geothermal and computer-ized heating and cooling systems. What a great time to be working in corrections at CCA!”

1983 – 2013Thankful at thirty

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