1964

1978

1975

1979

JEJAK LANGKAHMilestones

PT Maskapai Asuransi Madijo di Jl. Blibis No. 19 Surabaya berdiri sebagai cikal bakal

PT Asuransi Wahana Tata.

PT Maskapai Asuransi Madijo located at Jl. Blibis No. 19 Surabaya establish as the

forerunner of PT Asuransi Wahana Tata.

Mulai mengirimkan karyawan untuk menghadiri kuliah intensif underwriting dan

supervising di “Sumitomo Marine and Fire Insurance CO.LTD., Jepang”.

Start to sending employees to attend intensive underwriting lectures and

supervising at “Sumitomo Marine and Fire Insurance CO. LTD., Japan”.

Berdasarkan hasil keputusan RUPS (Rapat Umum Pemegang Saham) PT

Maskapai Asuransi Madijo berubah nama menjadi PT Asuransi Wahana Tata.

Based onthe GMS (General Meeting of Shareholders) resolution, PT Maskapai

Asuransi Madijo changed its name to PT Asuransi Wahana Tata.

Kantor Pusat perusahaan dipindahkan ke Jakarta, yang berlokasi di Jl. Kalibesar

Barat No. 5 Jakarta Kota, yang mulai beroperasi tanggal 1 Mei 1975 dengan jumlah

karyawan 21 orang dengan modal dasar Rp100 juta.

The Company’s Head Office relocated to Jakarta, located on Jl. Kalibesar Barat

No. 5 Jakarta Kota, which started operations on May 1, 1975 with a total of 21

employees with capital authorized of IDR 100 million.

Kantor Pusat perusahaan pindah ke Jl. Roa Malaka Selatan No. 6, Jakarta.

The Company’s Head Office moved to Jl. Roa Malaka Selatan No. 6, Jakarta.

Lokasi Kantor Pusat lama dijadikan Kantor Kalibesar.

Location of the previous Head Office changed to Kalibesar Office.

Membuka kantor baru di Semarang.

Opens new Office in Semarang.

1976

1980

1977

1981

Membuka Kantor baru di Jl. Pahlawan, Surabaya.

Opens a new Office at Jl. Pahlawan, Surabaya.

Program training untuk semua karyawan dimulai, baik di dalam negeri dan luar

negeri.

The training program for all employees begins both domestically and overseas.

Cover polis Erection All Risk di B.B.D Plaza (Jakarta).

Erection All Risk policy Cover of B.B.D. Plaza (Jakarta).

Karyawan berjumlah 84 orang.

Employees amounted to 84 people.

Sudah memiliki 13 Kantor di seluruh Indonesia: Jakarta Kalibesar, Pontianak,

Cirebon, Pekalongan, Semarang, Magelang, Surabaya, Probolinggo, Ampenan,

Padang, Bandung, Teluk Betung (Tanjung Karang) dan Medan.

Has 13 Offices across Indonesia: Jakarta Kalibesar, Pontianak, Cirebon,

Pekalongan, Semarang, Magelang, Surabaya, Probolinggo, Ampenan, Padang,

Bandung, Teluk Betung (Tanjung Karang) and Medan.

Mengirimkan karyawannya ke Chartered Insurance Institute di London.

Sending its employees to Chartered Insurance Institute, London.

Menangani 88 kali kejadian kebakaran di Jakarta.

Handles total of 88 fire claims in Jakarta.

Membuka Kantor baru di Medan.

Opens a new Office in Medan.

Membuka Kantor baru di Bandar Lampung

Opens a new Office in Bandar Lampung.

PT ASURANSI WAHANA TATA18 Annual Report 2019 19

Company JourneyLetter from President Commisioner

General Information

President Director’s Report

Perjalanan PerusahaanSambutan Komisaris Utama

Informasi Umum

Laporan Direktur Utama

1982

1989

1984

1990

Cover polis Contractors All Risk untuk “Asahan Project” (Pelabuhan Kuala Tanjung,

Sumatra Utara).

Contractors All Risk policy cover for “Asahan Project” (Kuala Tanjung Harbor,

North Sumatra).

Cover polis Kebakaran, Gempa Bumi dan Marine Cargo untuk perusahaan PT

Krakatau Steel Cilegon (Jawa Barat).

Fire, Earthquake and Marine Cargo policy cover for PT Krakatau Steel Cilegon

(West Java).

Cover polis Marine Cargo dan CAR (Contractors All Risk) untuk PT Pupuk

Kalimantan Bontang (Kalimantan Timur).

Marine Cargo and CAR (Contractors All Risk) policy cover for PT Pupuk Kalimantan

Bontang (East Borneo).

Pada 6 Maret 1989 Kantor Pusat PT Asuransi Wahana Tata pindah ke Gedung

Asuransi Wahana Tata di kawasan strategis di Jl. H.R. Rasuna Said Kav C-4

Kuningan, Jakarta Selatan.

On March 6, 1989 the Head Office of PT Asuransi Wahana Tata moved to the

Wahana Tata Insurance building in a strategic area at Jl. H.R. Rasuna Said Kav

C-4 Kuningan, South Jakarta.

Membuka kantor baru di Denpasar dan Cirebon.

Opens a new office in Denpasar and Cirebon.

Membuka kantor baru di Surakarta, Jakarta Senen dan Malang.

Opens a new office in Surakarta, Jakarta Senen and Malang.

1985

1992 – 1994

1987

1996

Membuka cabang baru di Padang dan Palembang.

Opens a new Branch Office in Padang and Palembang.

Perusahaan memiliki 296 karyawan.

The company had 296 employees.

Memiliki 15 kantor di seluruh Indonesia : Jakarta Kalibesar, Semarang, Medan,

Surabaya, Bandung, Palembang, Bandar Lampung, Padang, Cirebon, Denpasar,

Magelang, Probolinggo, Ampenan, Pontianak dan Ujung Pandang.

Has 15 offices across Indonesia : Jakarta Kalibesar, Semarang, Medan, Surabaya,

Bandung, Palembang, Bandar Lampung, Padang, Cirebon, Denpasar,

Magelang, Probolinggo, Ampenan, Pontianak and Ujung Pandang.

Membuka kantor baru di Batam. (1992)

Opens a new office in Batam. (1992)

Membuka kantor baru di Jakarta Tomang. (1993)

Opens a new office in Jakarta Tomang. (1993)

Membuka kantor baru di Jakarta Pondok Indah. (1994)

Opens a new office in Jakarta Pondok Indah. (1994)

Membayar klaim banjir PT Texmaco sebesar Rp 35 Milyar.

The company pays a claim of PT Texmaco amounting to IDR 35 billion.

Membuka kantor di Tangerang, Bekasi, dan Pekanbaru.

Opens a new office in Tangerang, Bekasi, dan Pekanbaru.

Memiliki 569 karyawan.

Has 569 employees across Indonesia.

Sudah memiliki 21 kantor di seluruh Indonesia : Jakarta Utama (Jl. H.R. Rasuna

Said, Jakarta), Jakarta Kalibesar, Jakarta Senen, Surabaya Tunjungan, Semarang,

Bandung, Medan, Bandar Lampung, Cirebon, Denpasar, Palembang, Padang,

Ujung Pandang, Surakarta, Malang, Batam, Jakarta Pondok Indah, Jakarta

Tomang, Tangerang, Bekasi dan Pekanbaru.

Has 21 offices across Indonesia : Jakarta Utama (Jl. H.R. Rasuna Said, Jakarta),

Jakarta Kalibesar, Jakarta Senen, Surabaya Tunjungan, Semarang, Bandung,

Medan, Bandar Lampung, Cirebon, Denpasar, Palembang, Padang, Ujung

Pandang, Surakarta, Malang, Batam, Jakarta Pondok Indah, Jakarta Tomang,

Tangerang, Bekasi and Pekanbaru.

PT ASURANSI WAHANA TATA20 Annual Report 2019 21

Company JourneyLetter from President Commisioner

General Information

President Director’s Report

Perjalanan PerusahaanSambutan Komisaris Utama

Informasi Umum

Laporan Direktur Utama

2000

2005

2002

2006

Membuka kantor baru di Surabaya Jemursari dan Yogyakarta.

Opens a new office in Surabaya Jemursari and Yogyakarta.

Pada tahun yang sama Aswata menangani klaim PT Semen Andalas Indonesia

yang mengalami kerugian akibat tsunami Aceh sebesar 50.000.000 euro.

Aswata paid 50 million euros for a claim of PT Semen Andalas Indonesia, which

suffered losses due to the Aceh tsunami.

Membuka kantor baru di Jambi dan Balikpapan.

Opens a offices in Jambi and Balikpapan.

Kantor yang semula di Jakarta Tomang dipindahkan ke Jakarta Tanah Abang.

Jakarta Tomang Office relocated to Jakarta Tanah Abang.

Pembentukan Broker Special Risks (BSR) Special Regional Office yang khusus

menangani account broker lokal dan Joint Venture.

Establishment of Broker Special Risks (BSR) Special Regional Office which

specialized in handling local and Joint Venture broker accounts.

2003

2007

2004

2008

Membuka 5 kantor baru di Bogor, Jember, Manado, Banjarmasin dan Pontianak.

Opens 5 new offices in Bogor, Jember, Manado, Banjarmasin and Pontianak.

PT Asuransi Wahana Tata sudah memiliki 692 karyawan.

Aswata has a total of 692 employees.

Memiliki 45 kantor di seluruh Indonesia: Jakarta Utama (Jl. H.R. Rasuna Said.

Jakarta), Jakarta Kalibesar, Jakarta Senen, Semarang, Bandung, Medan,

Bandar Lampung, Cirebon, Denpasar, Palembang, Padang, Ujung Pandang,

Surakarta, Malang, Batam, Jakarta Pondok Indah, Tangerang, Bekasi, Pekanbaru,

Bogor, Jember, Manado, Pontianak, Banjarmasin, Balikpapan, Jakarta

Tanah Abang, Jambi, Yogyakarta, Surabaya Jemursari, Surabaya Tunjungan,

Samarinda, Tasikmalaya, Kupang, Mataram, Jakarta Kayu Putih, Palu, Kendari,

Sorong, Gorontalo, Pematang Siantar, Kudus, Purwokerto, Palangkaraya,

Padangsidempuan dan Bukittinggi.

Has 45 offices across Indonesia : Jakarta Utama (Jl. H.R. Rasuna Said, Jakarta),

Jakarta Kalibesar, Jakarta Senen, Semarang, Bandung, Medan, Bandar

Lampung, Cirebon, Denpasar, Palembang, Padang, Ujung Pandang, Surakarta,

Malang, Batam, Jakarta Pondok Indah, Tangerang, Bekasi, Pekanbaru,

Bogor, Jember, Manado, Pontianak, Banjarmasin, Balikpapan, Jakarta

Tanah Abang, Jambi, Yogyakarta, Surabaya Jemursari, Surabaya Tunjungan,

Samarinda, Tasikmalaya, Kupang, Mataram, Jakarta Kayu Putih, Palu, Kendari,

Sorong, Gorontalo, Pematang Siantar, Kudus, Purwokerto, Palangkaraya,

Padangsidempuan and Bukittinggi.

Mengaplikasikan Standard Operational Procedure (SOP) dengan sistem Teknologi

Informasi Aswata, Lintaswata untuk mengolah database nasabah di seluruh

cabang secara terintegrasi.

Applying Standard Operational Procedure (SOP) through Aswata’s IT system,

Lintaswata, to process and integrate customers’ database across Branches..

Pembentukan Oil & Gas Special Regional Office yang khusus menangani asuransi

minyak dan gas nasional dan internasional.

Establishment of Oil & Gas Special Regional Office which specifically handles

national and international oil and gas insurance.

PT ASURANSI WAHANA TATA22 Annual Report 2019 23

Company JourneyLetter from President Commisioner

General Information

President Director’s Report

Perjalanan PerusahaanSambutan Komisaris Utama

Informasi Umum

Laporan Direktur Utama

2009

2013

2010

2014

Membayar klaim gempa di Padang sebesar Rp 491 miliar.

Aswata paid IDR 491 billion for an earthquake claim in Padang.

Membuka Kantor baru di Ternate, Cilegon dan Kediri.

Opens a new offices in Ternate, Cilegon and Kediri.

Membuka kantor baru di Luwuk.

Opens a new Office in Luwuk.

Grand Launching Aswata Call Center 1500- 298 (AWT). Fasilitas ini merupakan

layanan 24 jam sebagai media komunikasi dan informasi bagi nasabah Aswata.

Layanan yang diberikan : informasi tentang produk, prosedur, dan profil

perusahaan; Menangani laporan klaim, Menangani proses awal penutupan

asuransi dan klaim; Melakukan update profil nasabah; Menangani keluhan.

Aswata Call Center 1500-298 (AWT) launched. It serves as a 24 hours

communication service and information media for Aswata customers..

Services provided: Information about the company’s products, procedures and

profiles; Handling the claims reports, Handle the closing process of insurance

and claims; Updating customer profile; Handling complaints.

Pembentukan Agency Office di Jalan Tanah Abang 3, Jakarta yang khusus

menangani agent se-Jabodetabek.

Establishment of Agency Office in Jalan Tanah Abang 3, Jakarta which

specialized in handling agents in Jabodetabek area.

Sosialisasi Misi, Visi 2010 - 2014 dan perubahan struktur organisasi baru.

Dissemination of 2010-2014 mission-vision and new organizational structure

changes.

Implementasi : Core Value IPTEC. Program Standard Service “WE CARE”

(Welcome, Emphaty, Creative, Accurate, Responsive, Excellence).

Implementation of : Core Values IPTEC, “WE CARE” Standard Service Program

(Welcome, The Emphaty, Creative, Accurate, Responsive, Excellence).

Divisi Marketing dibentuk menjadi dua bagian: Marketing Corporate dan

Marketing Retail.

Marketing Division is divided into two parts: Marketing Corporate and Marketing

Retail.

Membuka kantor baru di Tegal, Depok, Jakarta Puri Kembangan dan Rantau

Prapat.

Opens a new office in Tegal, Depok, Jakarta Puri Kembangan and Rantau

Prapat.

Peresmian Unit Usaha Syariah Aswata Takaful yang menangani produk dan

layanan asuransi umum syariah.

Inauguration of the Aswata Takaful Sharia Business Unit that handles sharia

general insurance products and services.

Membuka kantor baru di Bandar Jaya, Bandung Selatan, Kabanjahe, Batulicin,

Ambon dan Duri.

Opens a new Office in Bandar Jaya, Bandung Selatan, Kabanjahe, Batulicin,

Ambon and Duri.

PT Asuransi Wahana Tata sudah memiliki 74 kantor di seluruh Indonesia dan

hampir 1.200 karyawan.

PT Asuransi Wahana Tata already has 74 Offices and nearly 1,200 employees

across Indonesia.

Peluncuran Logo Baru Aswata.

Launching of the new Logo Aswata.

2011

2015

2012

2016

Membuka Kantor baru di Karawang, Pangkal Pinang dan Solok.

Opens a new office in Karawang, Pangkal Pinang and Solok.

Peluncuran fasilitas intranet sebagai media informasi dan komunikasi karyawan

yang bernama “Portal Aswata”.

Launched an intranet facility named “Aswata Portal” as an information and

communication medium for all employees.

Peluncuran fasilitas Virtual Account BCA untuk memudahkan nasabah dalam

melakukan pembayaran premi.

Launched a BCA Virtual Account facility to facilitate customers in making

premium payments.

Peresmian Kantor Regional Tengah di kota Bandung sebagai pilot project.

Regional ini membawahi kantor di wilayah Jawa Barat dan Jawa Tengah.

Inauguration of the Central Regional Office in Bandung City as a pilot project.

This regional office supervises the Sales Offices in West and Central Java area.

Aswata hadir di kota Luwuk di wilayah Gorontalo dan kota Tanjung di wilayah

Kalimantan Selatan.

Aswata was present in the Luwuk City in Gorontalo and Tanjung City in the South

Kalimantan.

Membuka Kantor Regional : Kantor Regional Barat di Medan, Kantor Regional

Jakarta di Jakarta, Kantor Regional Timur di Surabaya.

Opened Regional Offices : West Regional Office in Medan, Jakarta Regional

Office in Jakarta, East Regional Office in Surabaya.

Membuka Kantor baru di Tarakan, Bontang, Sampit, Pare-pare, Sukabumi, Muara

Bungo, Rengat dan Tanjung Pinang.

Opened new offices in Tarakan, Bontang, Sampit, Pare-pare, Sukabumi, Muara

Bungo, Rengat and Tanjung Pinang.

Aswata hadir di kota Pangkalan Bun di wilayah Kalimanatan Tengah dan

Kabupaten Berau di wilayah Kalimantan Timur.

Aswata was present in Pangkalan Bun City, Central Kalimantan and Berau

Regency, East Kalimantan.

Peluncuran Produk Asuransi Gempa Bumi Parametrik, Produk Aswata Oto A+ dan

Aswata Safiya.

Launching of Parametric Earthquake Insurance Products, Oto A + Aswata and

Aswata Safiya.

Peluncuran Warung Aswata.

Launching of Warung Aswata.

PT ASURANSI WAHANA TATA24 Annual Report 2019 25

Company JourneyLetter from President Commisioner

General Information

President Director’s Report

Perjalanan PerusahaanSambutan Komisaris Utama

Informasi Umum

Laporan Direktur Utama

2017 2018Peluncuran Virtual Assistant Aswata “Vania”, yang merupakan layanan digital

berbasis chatbot based Artificial Intelligence.

Launch Aswata’s Virtual Assistant “Vania”, which is a digital service based on the

Artificial Intelligence chatbot.

Membuka kantor baru di Banyuwangi.

Opens a new office in Banyuwangi.

Peluncuran Produk Aswata Usaha A+ dan Aswata Griya A+.

Launching of Aswata Enterprises A+ and Aswata Griya A+

Penyerahan Klaim Gempa Lombok dan Palu.

Submission of Lombok and Palu Earthquake Claims.

Soft launching Produk Aswata Travel A+.

Soft Launching of Aswata Travel A+

2019Resmi dibuka Cell Marketing Aswata di Sleman City Hall Yogyakarta.

Officially opened Aswata Cell Marketing in Sleman City Hall Yogyakarta.

Peluncuran Aplikasi Online SiDIa.

Launch of SiDIa Online Application.

Penyelenggaraan Aswata Run.

Implementation of Aswata Run.

PT ASURANSI WAHANA TATA26 Annual Report 2019 27

Company JourneyLetter from President Commisioner

General Information

President Director’s Report

Perjalanan PerusahaanSambutan Komisaris Utama

Informasi Umum

Laporan Direktur Utama