18 th SFO Meeting – Paris
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Transcript of 18 th SFO Meeting – Paris
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3 November 2010
18th SFO Meeting – Paris Benedikt Butaye (Mr), Key Account Manager
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Agenda
Vanbreda International
Evolution of the Fellowship Insurance
Key figures October 2009-September 2010
Medical
Life/Permanent Disability
Renewal 2011
Focus on some Vanbreda International services
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Vanbreda International
Regional claims officesLocal offices
Local representations
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Vanbreda International
345,000 expat lives covered
Serving clients in 192 countries
3.7m medical bills processed representing € 430m
400 employees
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Evolution of the Fellowship Insurance
“Fellowship insurance” = Group Life, Disability and Medical Insurance Policy
Negotiated by IAPSO/UNDP in 1982
Separate experience and independent premium evolution for fellows, scientific visitors, training course/study tour/meeting participants since 2003
Result: stable premiums since 2003 (medical unchanged, life & PD 10% decrease in 2009)
Estimated number of fellows in 2010 = 1,400
23 declaring organizations
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Premiums and Reimbursements (medical)
Fellows Premiums (USD) Reimbursements (USD)Oct 2007/Sept 2008 673,751 455,309 Oct 2008/Sept 2009 651,218 300,052 Oct 2009/Sept 2010 573,323 376,100
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Reimb. by type of service (10/09-09/10)
Type of service Total expenses Total reimbursements Proportion ProtectionHospital semi-private accommodation 23,099 23,049 6.13% 99.78%Hospital - private accommodation 10,740 7,848 2.09% 73.07%Doctors' fee in-patient 21,834 21,764 5.79% 99.68%Other Hospital Expenses (in-patient) 45,905 45,905 12.21% 100.00%Subtotal In-Patient 101,578 98,566 26.21% 97.03%Doctor's fees out-patient 149,714 147,503 39.22% 98.52%Pharmaceuticals 48,665 47,565 12.65% 97.74%Physiotherapy 7,035 7,015 1.87% 99.72%Psychiatric treatment 4,243 2,117 0.56%Subtotal out-patient 209,657 204,199 54.29% 97.40%Transportation costs 1,848 1,828 0.49% 98.92%Subtotal transport 1,848 1,828 0.49% 98.92%Dental care 66,479 56,777 15.10% 85.41%Dental appliances 18,973 14,730 3.92% 77.63%Subtotal dental 85,452 71,507 19.01% 83.68%Total 398,535 376,100 100% 94.37%
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Compare 09/10 with 07/08
0
50,000
100,000
150,000
200,000
250,000
In-Patient Out-patient Transport Dental
Total reimbursements 07/08 Total reimbursements 09/10
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Reimb by Country of Expense (10/09-09/10) – Top 10
SWITZERLAND28%
AUSTRIA10%
USA6%BELGIUM
5%SWEDEN
5%
BANGLADESH4%
FRANCE4%
ITALY4%
LEBANON4%
SYRIA2%
OTHER28%
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Reimb by Organization (10/09-09/10)
IAEA25%
WTO - OMC13%
UNESCO11%
UNITAR8%
ICGEB6%
WMU4%
UNO 3%
WHO3%
OTHER27%
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Life & Permanent Disability
2008Date Organization Amount USD
13-Mar-08 UNO 1,600 7-Jul-08 IAEA 25,000
1-Nov-08 UNO 25,000 28-Dec-08 UNIDO 25,000
2009Date Organization Amount USD
20-Oct-09 UNIDO 25,000
Fellows Premiums (USD) Reimbursements (USD)Oct 2007/Sept 2008 105,677 26,600 Oct 2008/Sept 2009 102,297 50,000 Oct 2009/Sept 2010 95,099 25,000
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Renewal 2011
Medical: unchanged
Life & Permanent Disability: unchanged
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Focus on some services offered by VBI
Customer Service Provider Network
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Dedicated Website
www.vanbreda-international.com
How to sign up?
Log-in code: “242/IAPSO01” (Personal Reference Number) in combination with “06/06/1963” (Date of Birth)
Info on: Coverage Direct Payment Claims Filing My Pages Contacts VBI’s Network Provider list Disease Management
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TAT
94% of claims settled within 4 working days 100% within 10 working days
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Medical Claims Center
24/7 multi-channel availability
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Uniform administrative platform
Real-time information
Central administrative
platform
Central administrative
platform
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Multi-language capability
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Provider Network
77% through direct payment system (10,000 providers)
Hospital
Patient
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Local network
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Case managementCase management
Health care rate queriesHealth care rate queries
Second opinionsSecond opinions
Provider informationProvider information
Local network
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Free visibility
Online provider search Online provider search
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Thank you & Questions