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BNSF Railway Automates Onboarding and
Streamlines Processes with SAP E-Recruiting
and ERP Workflow
Hervey Ely, BNSF Railway
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BNSF Railway Company An Overview
32,000 route miles in 28 states and two provinces
Approximately 5,800 locomotives and 220,000 freight cars
Employs approximately 40,000 people
Operates an average of 1,400 freight trains per day
Moves one fourth of the nations rail freight
Serves all major ports on the West Coast and Gulf of Mexico
If stacked end-to-end, all the intermodal loads shipped with
BNSF in one year would reach from Los Angeles to Shanghaisix times
Has one of the largest computer systems in the world to
manage our network operations 24 hours a day
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BNSF Railway System Map
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Scope of the BNSF SAP Implementation Human
Resources Employee Self-Service
Manager Self-Service
Personnel Administration and OrganizationalManagement
Including structural authorizations
Hire to Retire
Payroll
Benefits
Cross-Application Time Sheets Talent Management
eRecruiting
Learning Management
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2012 BNSF Recruiting Volume
2,200+ requisitions created
3,262 postings created
400,000+ applications created 1100+ hiring events
3139 new hires
23% military hires
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What Well Cover
Shortfalls of the standard SAP data transfer
How we captured required data to facilitate the hire
action
How we defaulted required data to facilitate the hire
action
Creating positions on demand to facilitate the hire
action
Meaningful notifications
Wrap-up
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What Well Cover
Shortfalls of the standard SAP data transfer
How we captured required data to facilitate the hire
action
How we defaulted required data to facilitate the hire
action
Creating positions on demand to facilitate the hire
action
Meaningful notifications
Wrap-up
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How We Captured Required Data to Facilitate the
HireActionData elements required for various candidate activities
such as:
Entry into SAP as a new employee
All data required to process payroll
Background Investigation (BGI)
Pre-employment Physical Assessments
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How We Captured Required Data to Facilitate the
Hire Action (cont.)
Capture at the requisition level
Data specific to the requisition/job
What can we capture at a job level that is
relevant for all hires in that requisition
Capture at the candidate level
Data specific to the candidate
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Data Captured Requisition Level
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Requisition Level Data
Data conveyed to medical vendors
Exam Category
FRA Required
DOT Required
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Requisition Level Data (cont.)
Data transferred to SAP ECC for Benefits/Payroll
Former Road Code Former Railroad benefit plan
Benefit plans are determined by location/job
Salary information Base salary
Up to three signing bonus entries
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Data Captured at the Candidate Level to Facilitate
the Hire Action
Captured through configuration
Captured through customization
Captured through workflow
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Data Captured at the Candidate Level Through
Configuration
SAP E-Recruiting allows customers to indicate if fields
are Required, Optional, or Hidden from view
BNSF requires applicants to provide all information
required to finalize a hire in SAP E-Recruiting (standardSAP delivered fields):
First Name
Middle Name
Complete Address
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Data Captured at the Candidate Level Through
Customization
Questionnaire data moved to a custom table
EEO/Veteran Status questionnaire data (optional
entry) Data staged for possible hire action
Additional fields such as signing bonus
Custom Web Dynpro page
Utilized to capture sensitive data for candidates thatare given a contingent offer of employment
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Data Captured at the Candidate Level Through Workflow
BNSF Recruiter making an offer in SAP E-Recruiting kicks
off workflow
Offer letter sent to the candidate with details
Unique URL embedded in the offer letter
URL is candidate specific
Custom Web Dynpro page
Candidate must click on the URL and provide:
Social Security Number
Drivers License Number
Date of Graduation
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Offer to Candidate
BNSF-specific configuration Contingent Offer Process
activity
Generates correspondence with a URL unique to the
candidate
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Offer Activity Completed
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Workflow Sends Email to Candidate
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Correspondence to Candidate
Unique URL for each candidate
Requires SAP E-Recruiting login credentials
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Workflow
Once the candidate provides the additional information
and saves, the following activities are generated:
Emails to medical vendors
Data staging for background vendor
Data staging for data transfer (hire) into SAP ECC
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Defaulting of Values
Custom hire action orders infotype creation to allow
systematic determination of default valuesInfotype Description Data Source
0000 Action Standard
0006 Address Standard ERC data configured as required entry
0210 Withholding Info W4/W5 US Default
0001 Organizational Assignment
Default - position data determines organization
assignment
0002 Personal Data ERC standard ERC fields, custom ERC fields
0007 Planned Working Time Default
0008 Basic Pay
Union - default, exempt ERC Custom Data (Base +
Signing Bonus)
0009 Bank Details Default check as payment type
0041 Date Specifications Default - determined by system
0077 Additional Personal Data ERC - Custom questionnaire data if present
0105 Communication Default - assigned by system
0015 Additional Payments ERC - custom signing bonus fields
9100 Benefits Status Data ERC - Custom Former Road Code Field
0171 General Benefits
Default - 0006, 0001, 91000 used to determine
values
0207 Residence Tax Area Default - 0006 used to determine value
0208 Work Tax Area Default 0001 used to determine value
0209 Unemployment State Default 0006 used to determine value
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What Well Cover
Shortfalls of standard SAP data transfer
How we captured required data to facilitate the hire
action
How we defaulted required data to facilitate the hireaction
Creating positions on demand to facilitate the hire
action
Meaningful notifications
Wrap-up
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Creating Positions on Demand to Facilitate the Hire
Action
BNSF maintains 1:1 position to holder ratio
SAP allows copy of position with all attributes
Normal OM function Build org units, positions,
determine headcount
Manual data creation PP01, PPOME, etc.
BNSF did not have headcount to manually create
thousands of positions
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Systematic Creation of Positions
BNSF had approximately 3,000 external hires in 2012
95% of these hires were union/scheduledemployees
All required positions were created systematically
Control on position creation? Who needs controls. Job checks position attributes
Employee Group (IT1013)
System will only copy employee groupsspecified
Relationships for current Holder (A0008 inIT1001)
If holder exists position and all attributes arecopied
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Data Transfer Action
Recruiter creates activity for candidate Exempt hires are done on a 1:1 ratio
Scheduled/Union hires may be done with any number of
candidates. If there are 30 scheduled hires starting on the
same date and they are in the same requisition, the activitycan be created for all hires at the same time.
Job is scheduled to transfer candidates at set intervals throughout
the day
Job may be run manually using a custom T-Code if the user hasthe appropriate authorizations
Job checks position association for each hire in the file and
creates positions as needed
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Data Transfer Recruiter Activity
Standard SAP activity
Recruiter selects candidate(s) to hire
Recruiter indicates hire date
Recruiter indicates position for hire
Recruiter saves the activity
Scheduled job runs
Candidates hired
Recruiters receive notification
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Data Transfer Action
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Data Transfer Infotype Order
Infotype Description Data Source
0000 Action Default
0006 Address Standard ERC data
0210 Withholding Info W4/W5 US Default
0001 Organizational Assignment Default - Position data
0002 Personal Data ERC - Custom, Standard0007 Planned Working Time Default
0008 Basic Pay Union - Default, Exempt - ERC
0009 Bank Details Default - Check
0041 Date Specifications Determined by System
0077 Additional Personal Data ERC - Custom Questionnaire data
0105 Communication Determined by System
0015 Additional Payments ERC - Custom Signing Bonus Fields
9100 Benefits Status Data ERC - Custom Former Road Code Field
0171 General Benefits Determined by System based on above infotypes
0207 Residence Tax Area Default - Address
0208 Work Tax Area Default - Position Location
0209 Unemployment State Default - Address
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What Well Cover
Shortfalls of the standard SAP data transfer
How we captured required data to facilitate the hire
action
How we defaulted required data to facilitate the hireaction
Creating positions on demand to facilitate the hire
action
Meaningful notifications
Wrap-up
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Workflow Notification Sent
Custom table
Entries drive distribution of information to a static list of
recipients
List may be modified by end users directly
User/Recruiter that hired the candidate is also notified
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Distribution Shown in SOST
Email address in the table, aswell as the recruiter executingthe data transfer are sentcorrespondence from SAP.
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Spreadsheet Attached
Initially sent as a plain text email
Users requested a better way to search/sort data
Number of hires in one run has been as high as 200
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Spreadsheet Data
Data specific to BNSF business users request
Message 1 and Message 2 are used to convey errormessages as needed
TYPE
Employee
Number
Position
Number Last Name First Name
New
Position
Title
Requisition
Location
Requisition
Number Hire Date
Applicant
Number Recruiter Name Message 1 Message 2
HIRE 145755 28051 Bond James
Switchman
(UTU) Fort Worth 2697526 12/4/2012 2697528 [email protected]
Employee hired
successfully
HIRE 145771 28052 Candidate Additional
Switchman
(UTU) Fort Worth 2697526 12/4/2012 2697829 [email protected]
Employee hired
successfully
ERROR 0 Gibbs Jethro 2987121 [email protected]
Position already
occupied by
PERNR 00146977
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What Well Cover
Shortfalls of the standard SAP data transfer
How we captured required data to facilitate the hire
action
How we defaulted required data to facilitate the hire
action
Creating positions on demand to facilitate the hire
action
Meaningful notifications
Wrap-up
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7 Key Points to Take Home
Standard SAP relies on data entry but does not saywho has to enter the data
Keying the same data multiple times in multiplesystems is bound to cause issues
Accuracy is key Default values are acceptable SAP ESS exists to allow
employees to update their own data
Notifications should go to a target audience and havespecific meaningful information
Why copy positions manually when the system can do itfaster?
Processing hires in bulk is more efficient
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Where to Find More Information
E-Recruiting with SAP ERP HCM
SAP Press publication
Mastering SAP ERP HCM Organizational Management
SAP Press publication
SAP ERP HCM: Technical Principles and Programming
SAP Press publication
http://www.sap-press.com/products/E%252dRecruiting-with-SAP-ERP-HCM.htmlhttp://www.sap-press.com/products/Mastering-SAP-ERP-HCM-Organizational-Management.htmlhttp://www.sap-press.com/products/SAP-ERP-HCM%3A-Technical-Principles-and-Programming.htmlhttp://www.sap-press.com/products/SAP-ERP-HCM%3A-Technical-Principles-and-Programming.htmlhttp://www.sap-press.com/products/Mastering-SAP-ERP-HCM-Organizational-Management.htmlhttp://www.sap-press.com/products/E%252dRecruiting-with-SAP-ERP-HCM.html -
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How to contact me:
Hervey [email protected]
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THANK YOU FOR PARTICIPATING
Please provide feedback on this session bycompleting a short survey via the event mobile
application.
SESSION CODE: 1704
For ongoing education on this area of focus,visit www.ASUG.com
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