160222 Self-Assessment for Networks - European...
Transcript of 160222 Self-Assessment for Networks - European...
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ERNAssessmentManualforApplicants
7. Self-AssessmentChecklistforNetworksinActivePDF
Aninitiativeofthe
Version 1.1 April2016
ThisdocumentcontainstheSelf-AssessmentChecklistforNetworksinActivePDF.Itispartofseriesofninedocumentsthatincludethefollowing:
1. ERNAssessmentManualforApplicants:DescriptionandProcedures2. ERNAssessmentManualforApplicants:TechnicalToolboxforApplicants3. ERNAssessmentManualforApplicants:OperationalCriteriafortheAssessmentofNetworks4. ERNAssessmentManualforApplicants:OperationalCriteriafortheAssessmentofHealthcare
Providers5. NetworkApplicationForm6. MembershipApplicationForm7. Self-AssessmentChecklistforNetworksinActivePDF8. Self-AssessmentChecklistforHealthcareProvidersinActivePDF9. SampleLetterofNationalEndorsementforHealthcareProviders
This series of documents of the Assessment Manual and Toolbox for European Reference Networks has been developed in the framework of a service contract funded under the European Union Health
Programme.
Preamble
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SELF-ASSESSMENT CHECKLIST FOR NETWORKS
INTRODUCTION
InaccordancewiththerequirementsoutlinedintheImplementingDecision2014/287/EUAnnexI(b),theapplicationtoestablishaEuropeanReferenceNetworkmustbesubmittedinresponsetoacallforinterestpublishedbytheCommissionandmustinclude:thecompletedapplicationformwiththeself-assessmentquestionnaireandthesupportingdocumentationrequiredintheassessmentmanual(Seepage23oftheERNAssessmentManualforApplicants).
Theself-assessmentprovidesNetworkswiththeopportunitytoevaluatethemselvesagainstthespecificlegislatedcriteriaandconditionsbeforesubmittingtheirapplicationtotheEuropeanCommission.
Inaddition,theself-assessmentprovidesamechanismforboththeIndependentAssessmentBodyandtheNetworktocollaborateonassessingcomplianceagainsttheOperationalCriteria.Theinformationsubmittedwillhelpsupportathoroughdocumentationreviewandplantheon-siteaudit.
DESCRIPTIONOFTHESELF-ASSESSMENTTOOL
Thefollowingself-assessmentchecklistisdividedintonine(9)distinctsections.Theseincludethefollowing:
1. EstablishmentofaEuropeanReferenceNetwork2. HighlySpecialisedHealthcare3. GovernanceandCoordination4. PatientCare5. MultidisciplinaryApproach6. GoodPractice,OutcomesMeasures,andQualityControl7. ContributiontoResearch8. ContinuousEducation,Training,andDevelopment9. NetworkingandCollaboration
Thesenine(9)sectionsarebasedontherequirementssetoutintheDelegatedDecision2014/286/EAnnexI.EachsectionincludesmultipleitemstohelptheNetworkevaluateitsreadinesstosubmitaNetworkApplication.TheseitemsarebasedonthoseOperationalCriteriathattheEuropeanCommissionandIndependentAssessmentBodywillusetoassesscompliancewiththelegislation.Notethatacompleteself-assessmentmustaccompanytheApplicationFormfortheapplicationtobeconsidered.
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INSTRUCTIONSFORCOMPLETINGTHESELF-ASSESSMENT1. EstablishateamconsistingofthedesignatedNetworkCoordinatorandrepresentationfromeachof
thepotentialHealthcareProvidersand/orrareorlowprevalencecomplexdiseaseorconditionthematicareas.
Theteamshouldbegivensufficienttimetocompletetheself-assessment.BecausetheimplementationofaNetworkcanbecomplex,completingtheself-assessmentasateamincreasesthevalueoftheprocessandaccuracyoftheinformation.Completionoftheself-assessmentisestimatedtotakeapproximatelythreetofourmeetingswithtimeallocatedbetweenmeetings,pendingvolumeofitemsrequiringfurtherinvestigationortheneedtosubmitrequireddocumentationtosupportevidenceofcomplianceinthatarea.Ateamleadershouldbeappointedtoorganizethegroup,assigntasks,andcoordinatetheself-assessmenteffort.
2. ReadandreviewtheOperationalCriteriaintheirentiretybeforebeginningtheSelf-Assessmentprocess.Ifpossible,makecopiesandsendthemtoteammembersbeforethefirstmeeting.
3. DiscusseachindividualelementintheSelf-AssessmentChecklistandevaluatetheNetwork’sprogressinimplementingit.Asnecessary,verifythelevelofimplementationwithotherindividualsoutsideoftheteam.Documentthisinformationinthe“Comments”sectionofthechecklist.
4. Onceconsensusisreached,completethetablebelowbymarkingtheboxthatmostappropriatelycapturesthecurrentstatusofcompliancewiththecriterion,usingthefollowingratingscaleandscoringguide:
Rating Guidelines0:Noactivity/NotImplemented
AllCriteria:thisratingisusedwhenthereisnoactionplaninplaceorthereisinsufficientevidencetosupportcompliance.ThisratingmayalsobeusedwhenthepracticeisnotimplementedinanyoftheHealthcareProvidersoftheNetwork(ifapplicable).
1:PartiallyImplemented AllCriteria:thisratingisusedwhenthereisanactionplaninplaceorthereissomeevidencetosupportcompliance.ThisratingmayalsobeusedwhenthepracticeisimplementedbysomeoftheHealthcareProvidersoftheNetwork(ifapplicable).
2:FullyImplemented AllCriteria:thisratingisusedwhenthereissufficientevidencetosupportcompliance.ThisratingmayalsobeusedwhenthepracticeisimplementedbyalloftheHealthcareProvidersoftheNetwork(ifapplicable).
5. Repeattheprocessforeachelement.Oncecomplete,tallyuptheNetwork’sscoreforeachsectionusingthetemplateprovidedinAppendixA.Refertothoseareasinwhichyourpercentageperformanceindicatesthegreatestopportunitiesforimprovement.
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6. UsethisinformationtodevelopanActionPlantoimprovereadinesstosubmittheapplicationandcompletetheindependentassessmentprocess.
7. Priortofinalizingandsubmittingtheself-assessment,aprocesstovalidatetheresultsinternallyshouldbefollowed.Thepurposeoftheinternalvalidationisto:
• Providealevelofqualityassurance;• Confirmthattheself-assessmentsareaccurateandthereforecanbesharedexternally;• IdentifyanyinconsistencyinpracticeacrosstheNetwork;and• IdentifyareasofbestpracticethatcouldbesharedacrosstheNetwork.
ItistheNetwork’sresponsibilitytodeterminehowtheinternalvalidationwillbecompleted.TheNetworkmustensurethattheprocessusedmeetsthefollowingrequirements:
• Theprocessisfairandrobust;• TheprocessisagreedtobyallHealthcareProviders;• Accountabilityfortheself-assessmentisagreedtobytheChiefExecutiveOfficerofthe
HealthcareProvider;and• Theprocessincludespatientandfamilyinvolvement.
Attheconclusionoftheinternalvalidation,theself-assessmentteamshouldcheckandrecordanychangesintheself-assessment.
8. CompleteandsigntheDeclarationForminAppendixCoftheself-assessment.
9. SubmitthecompletedSelf-AssessmentalongwiththeApplicationFormonorbeforethedeadlineforsubmittingapplicationsinresponsetothecallforinterest.TheNetworkmusthavereadyatthetimethe application is submitted all supportingdocumentation listed inAppendix B. ThesedocumentsshouldbemadeavailabletotheIAB,attheirrequest.
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THESELF-ASSESSMENTCHECKLISTTOOLFOREUROPEANREFERENCENETWORKS
1. ESTABLISHMENT OF A EUROPEAN REFERENCE NETWORK1.1 The Network meets the minimum requirement for Healthcare Provider membership and their location to be recognised as a European Reference Network.
Measure ElementsRating(0 or 1or 2)
Comments 3*
1.1.1TheNetworkiscomprisedofaminimumof10Membersacross8MemberStates.
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2. HIGHLY SPECIALISED HEALTHCARE2.1 The Network provides highly specialised healthcare for one or more rare or low prevalence complexdiseases or conditions in the areas of diagnosis, treatment, and follow-up.
Measure Elements Comments 3*
2.1.1Thethematicgroup(s)anddisease(s)orcondition(s)withintheNetwork’sscopearedefinedanddocumented.
2.1.2TheNetwork’sareaofexpertiseishighlyspecialisedandwelldefinedandtheexpectedgainsofcentralisingcareforthesepatientscanbedemonstrated.
2.1.3TheobjectivesoftheNetworkanditsactivitiesareclearlydefinedwithinamissionand/orvisionstatementandstrategicplan.
Rating(0 or 1or 2)
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3. GOVERNANCE AND COORDINATION3.1 The Network has a clear governance and coordination structure that includes mechanisms to support oversight and evaluation.
Measure ElementsRating(0 or 1or 2)
Comments 3*
3.1.1ThereisonedesignatedrepresentativeforeachapplicantmemberoftheNetwork.
3.1.2TheNetworkisgovernedbyaBoardcomposedofonerepresentativefromeachMemberintheEuropeanReferenceNetwork.
3.1.3TheroleandresponsibilitiesoftheBoardareclearlydefinedanddocumentedinasetofgovernancepoliciesorrulesofprocedure.
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3.1.4TheBoardmonitorstheactivity,outcomes,andinitiativesoftheNetworkanditsMembersinregardstotheirspecific,predefinedrole.
3.1.5TheBoardhasestablishedmechanismstohearfromandincorporatethevoiceandopinionofpatientsandfamilies.
3.1.6TheNetworkhasadefinedstrategyforintegratingnewMembersapprovedbytheERNBoardofMemberStatesandAffiliatedPartnersdesignatedbytheCompetentNationalAuthorities.
3.1.7ThereisoneMemberwithintheNetworkdesignatedastheCoordinatingMember.OnepersonisappointedbytheCoordinatingMembertoactasthe“Coordinator”oftheNetwork.
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4. Patient Care4.1 The Network promotes good quality and safe patient care by fostering timely and pertinentdiagnosis, treatment, follow-up and management across the Network.
Measure ElementsRating(0 or 1or 2)
Comments 3*
4.1.1TheNetworkworkswithitsMemberstoestablishclearpatientpathwaysbasedontheneedsofpatients,clinicalevidence,andbestuseofresources.
4.1.2TheNetworkpromotesand/orfacilitatestheuseofinformationandcommunicationtechnology(ICT)toolstoprovidecaretopatientsandsharepertinentdatawithinitsareaofexpertise.
4.1.3TheNetworkfacilitatesthetransferofknowledgeonsafe,evidence-based,effectiveandinnovativemedicine.
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4.1.4TheNetworkpromotesthesafeuseofhighlyspecializeddiagnostictechniquesandservicesandtheapplicationofrecognizedinternationalqualitystandards,certification,andaccreditationschemes.
4.1.5TheNetworkimplementsguidelinesand/orprotocolstosupporttransitionandcontinuityofcarefromchildhood,throughadolescence,andintoadulthood,whereapplicable.
4.2 The Network empowers and involves patients in order to improve the safety and quality of care.
Measure ElementsRating(0 or 1or 2)
Comments 3*
4.2.1TheNetworkactsasasourceofinformationforrareorlowprevalenceandcomplexdiseasesforpatientsandfamilies.
4.2.2TheNetworkcollaborateswithpatientassociationstoimprovethesafetyandqualityofcare.
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4.2.3TheNetworkdisseminatesinformationonpatientsafetystandardsandsafetymeasurestopatientsandfamiliestoreduceorpreventerrors.
4.2.4TheNetworkprovidesaccessiblemeansforpatientsandfamiliestoreportpossiblesafetyincidentsoradverseeventsandexpresstheirviewsaboutthecarereceivedandtheirexperience,includingsafetyconcerns.
4.2.5TheNetworkcollaborateswithitsMemberstoestablishastandardisedcommontoolformeasuringpatientexperience.
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5. Multidisciplinary approach5.1 The Network promotes and follows a multidisciplinary approach to care for rare or low prevalencecomplex diseases or conditions.
Measure ElementsRating(0 or 1or 2)
Comments 3*
5.1.1TheNetworkidentifiesandsharesbestpracticesforprovidingmultidisciplinarycare.
5.1.2PatientcareisdeliveredacrosstheNetworkusingmultidisciplinaryhealthcareteams.
5.1.3TheNetworkhasaprocessforofferingadviceforcomplexpatientcasesprovidedbymultidisciplinaryhealthcareteams.
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6. Good Practice, Outcome Measures, and Quality Control6.1 The Network offers specialised clinical expertise and produces good practice guidelines for rare orlow prevalence complex diseases or conditions.
Measure ElementsRating(0 or 1 or 2)
Comments 3*
6.1.1TheNetworkgathers,exchanges,anddisseminatesknowledge,bestpracticeevidence,andclinicalexpertisewithinandoutsideoftheNetwork.
6.1.2RepresentativesfromeachMembermeetperiodicallytoreviewandsharebestpractices,anddiscussnewevidence-basedtreatments,therapies,andhealthcaretechnologies.
6.2 The Network collaborates with its Members and other relevant partners to bring healthcare withinits area of expertise closer to its patients.
Measure Elements Rating(0 or 1 or 2)
Comments 3*
6.2.1TheNetworksharesexpertiseandsupportshealthcareprovidersinordertobringlocal,regionalandnationalprovisionofcaretopatientsclosertohome.
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6.3 The Network develops and/or implements clinical guidelines and cross border patient pathways.
Measure ElementsRating(0 or 1or 2)
Comments 3*
6.3.1TheNetworkhasaformalprocessfordevelopingorselectinganddisseminatingclinicalguidelines.
6.3.2TheNetworkadherestoethicalcriteria,istransparent,andavoidsanyconflictofinterestwhendevelopingandimplementingclinicalguidelines,patientpathways,andotherclinicaldecisionmakingtools.
6.3.3TheNetworkdevelopscrossborderpathwaysincollaborationwithitsMembers.
6.3.4TheNetworkmonitorsimplementationofestablishedclinicalguidelinesandpatientpathwaystoencourageconsistentuseacrossitsMembersandmonitortheirappropriateness.Informationisusedtomakeongoingqualityimprovements.
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6.4 The Network implements quality controls and monitors clinical outcome measures of care for rare orlow prevalence complex diseases or conditions.
Measure ElementsRating(0 or 1 or 2)
Comments 3*
6.4.1TheNetworkdevelopsandregularlymonitorsperformanceandoutcomeindicators.Theinformationisusedtosupportongoingqualityimprovement.
6.4.2TheNetworkdevelopsandmaintainsaquality,patientsafety,andevaluationframework.
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7. Contribution to Research7.1 The Network provides evidence of ongoing research for rare or low prevalence complex diseases orconditions.
Measure Elements Rating(0 or 1 or 2)
Comments 3*
7.1.1TheNetworkidentifieswherethereareresearchgapsandcarriesoutactivitiestofulfilthesegaps.
7.1.2TheNetworkpromotesandsupportscollaborativeresearchamongstitsMembers,AffiliatedPartners,andrelevantpatient,professionalandresearchorganisations.
7.1.3TheNetworkkeepsitsMembers,partners,andpatientorganizationsinformedaboutnewresearchprojectsandclinicaltrials.
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7.1.4TheNetworksupportsatallappropriatelevels,includingthecommunitylevel,theestablishmentofspecificdiseaseorconditioninformationnetworks,sharedregistries,anddatabases.
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8. Continuous education, training, and development8.1 The Network, in collaboration with partners, organises continuous education, training, anddevelopment activities.
Measure Elements Rating(0 or 1 or 2)
Comments 3*
8.1.1TheMembersworktogethertoidentifyandfulfileducation,training,an3 dprofessionaldevelopmentgapswithintheNetwork’sareaofexpertise.
8.1.2TheNetworkfacilitatesandsupportsthedevelopmentanduseofstandardizedcontinuouseducationtrainingprogrammesandtoolsforhealthcareproviderswithinandoutsidetheNetwork.
8.1.3TheNetwork,incollaborationwithpartners,provideseducationandtrainingtohealthcareprofessionals,alliedhealthprofessionals,andnon-healthcareprofessionalswithinitsareaofexpertise.
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9. Networking and Collaboration9.1 The Network collaborates closely with other Centres and Networks at both a national and international level.
Measure Elements Rating(0 or 1 or 2)
Comments 3*
9.1.1TheNetworkexchangesanddisseminatesknowledgeandbestpracticeswithotherNetworksandCentresofExpertise.
9.1.2TheNetworkdevelopsacommunicationplanandestablishescommunicationtoolstosupportcollaborationwithotherorganizations.
9.1.3TheNetworkcollaborateswithAffiliatedPartners,i.e.AssociatedNationalCentres,CollaborativeNationalCentresorNationalCoordinationHubs,chosenbyMemberStates.
* TheSymbol3 indicates the requirement to have ready at the time of the application a specific
document as evidence of compliance. These documents are to be submitted at the request of the IAB.See Appendix B for the full listing of supporting documentation required.
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APPENDIXA:SCORINGTABLE
Self-AssessmentScoringTable
EstablishmentofaEuropeanReferenceNetwork
TotalScoreoutofaPossible2 PercentofTotal
HighlySpecialisedHealthcare
TotalScoreoutofaPossible6 PercentofTotal
GovernanceandCoordination
TotalScoreoutofaPossible14 PercentofTotal
PatientCare
TotalScoreoutofaPossible20 PercentofTotal
MultidisciplinaryApproach
TotalScoreoutofaPossible6 PercentofTotal
GoodPractice,OutcomesMeasures,andQualityControl
TotalScoreoutofaPossible18 PercentofTotal
ContributiontoResearch
TotalScoreoutofaPossible8 PercentofTotal
ContinuousEducation,Training,andDevelopment
TotalScoreoutofaPossible6 PercentofTotal
NetworkingandCollaboration
TotalScoreoutofaPossible6 PercentofTotal
Overall
GrandTotaloutofaPossible86 PercentofTotal
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APPENDIXB:LISTOFSUPPORTINGDOCUMENTATIONFORNETWORKS
ATTACHMENTA–STRATEGICPLANNINGANDGOVERNANCE
ATTACHMENTB––PATIENTEMPOWERMENT
ATTACHMENTC–ORGANISATIONOFCARE
ATTACHMENTD–QUALITYANDINFORMATIONSYSTEM
ATTACHMENTE-RESEARCHANDTRAINING
⋅ Measure2.1.3Mision,Vision,InitialStrategicPlan⋅ Measure3.1.1 NetworkOrganogramandWrittenStatementsofMembers’Roleand Responsibilities
⋅ Measure3.1.2BoardTermsofReference⋅ Measure9.1.2CommunicationStrategyandPlan⋅ Measure 9.1.2 Collaboration Strategy with Affiliated Partners
⋅ Measure4.2.1Sampleofinformationprovidedtopatientsandfamilies,i.e.Brochures,Web-site⋅ Measure4.2.5PatientExperienceSurvey(s)and/orplannedactivitiesandtimelinestoestablish a
commontool
⋅ Measure4.1.1PatientPathwaysand/orPlannedActionsandTimelines⋅ Measure5.1.2Guides/RecommendationsonMultidisciplinaryTeams⋅ Measure6.3.1ClinicalGuidelinesand/orplannedactivitiesandtimelinesfordeveloping Guidelines⋅ Measure6.3.2Policyonthedeclarationandmanagementofconflictofinterestregarding clinical
guidelines,patientpathways,andclinicaldecisionmakingtools⋅ Measure6.3.3CrossBorderPathwaysand/orplannedactionsandtimelinestodevelopcross border
pathways
⋅ Measure 4.1.4 List of Diagnostic Technologies and Services Certified or Accreditedthrough National,European,and/orInternationalProgramsprovidedbyNetworkMembers
⋅ Measure 4.2.3 Published Annual Reports and/or Planned actions and Timelines forPatient SafetyDataCollectionandReporting
⋅ Measure6.4.1Listofperformanceandoutcomeindicatorsandtheirdefinitions⋅ Measure6.4.2 QualityandSafetyFramework(includingAdverseEventsReportingSystem)
⋅ Measure7.1.2StrategicResearchPlan⋅ Measure7.1.3AnnualReportonResearchProjectsandClinicalTrialsand/orplannedactions and
timelinestodeveloptheReport
⋅ Measure8.1.1AnnualEducationWorkplan
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APPENDIXC:DECLARATIONFORM
TOBECOMPLETEDBYTHEPERSONLEADINGTHESELF-ASSESSMENT
PersonLeadingtheSelf-Assessment
Name:
Title:
ContactEmail:
AssessmentPurpose
ApplicationType InitialApproval
Networkand/orHealthcareProviderRenewal
SelfAssessment
Date:
Outcome FullCompliancewiththeOperationalCriteria
PartialCompliancewiththeOperationalCriteria
NotYetCompliantwiththeOperationalCriteriaNotesRelevanttotheSelf-Assessment(ifany)
SignatureoftheNetworkCoordinator
Signature:
Declaration
Iconfirmthatthisself-assessmentisanaccurateandtruereflectionofthecompliancestatusoftheNetworkagainsttheOperationalCriteriaandthatallsupportingdocumentationlistedinAppendixBarepreparedandreadyforsubmission,attheIAB’srequest.Signature: Name: Date: