16-VMWA-3156 Trend Brief 7 Signs You Need DT

8/16/2019 16-VMWA-3156 Trend Brief 7 Signs You Need DT

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Seven Signs You Need to Embrace Desktop

and Application Virtualization Now

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Do You Need a Change?Is your organization experiencing escalating operational costs when it comes to

managing your end users? Do you feel you are spending too much time on

device, image, and application maintenance with little time left to focus on

strategic IT projects? Are you struggling to support remote and mobile access

without compromising security and compliance mandates?

Challenges like these can point to the need to change how you manage, provision,

and support applications and online services across all of your end users and

devices—because the approaches that worked in the past are no longer meeting

the needs of your organization.

Today, many enterprises are turning to a new and better way to provision, deliver,

and manage their corporate applications and online services. This new way

forward is desktop and application virtualization, an approach that transforms

static desktops and applications into dynamic workspaces that provide end users

with secure access to all of their applications and online resources across devices

and locations.

Consider the benefits of this approach:

• For end users, desktop and application virtualization provides an easy and

seamless way to access business resources, regardless of device type, from

virtually any location.

• For lines of business, desktop and application virtualization delivers a secure

and powerful platform on which to build better and more efficient processes.

• For IT organizations, desktop and application virtualization enables

administrators to give users the freedom and flexibility they seek while

preserving the reliability and security aspects required for business-critical

applications and the protection of sensitive corporate data.

This brief is meant to help your organization determine whether the time is right

to capitalize on the opportunities and benefits of desktop and application

virtualization. To make this determination, it helps to understand the signs that

indicate your organization could benefit from a new approach to desktop and

application management. These signs range from escalating costs and concerns

about security breaches to device expansion and shifting business conditions.

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TRANSFORM DESKTOP MANAGEMENTAND DELIVERY

Desktop and application virtualization brings the desktop of

the past into the mobile reality of the present. These solutionsseamlessly deliver secure access to full-featured desktops,

applications, and workspace services in real time across

devices and locations. Moving past the inherent limitations of

legacy desktop architectures, today’s desktop and application

virtualization solutions provide end users with the best of two

worlds—the freedom of mobility coupled with desktop

performance—while allowing IT professionals to securely,

efficiently, and cost-effectively manage the end user’s

workspace environment.


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Let’s explore whether or not the time is right for your

organization to embrace desktop and application

virtualization. Here are seven key telltale signs that will let

you know:

1. Escalating costs

2. Inefficient IT processes

3. Inefficient business processes

4. Concerns about security breaches

5. Anytime, anywhere workers

6. Device expansion

7. Shifting business conditions

1Escalating Costs

Signs

• You have expensive hardware replacement costs and

increasing capital expenses associated with storage

due to forklift upgrades.

• You are not optimizing the use of computing resources

and would like to reduce resource usage and increase

performance.

• Your IT operations costs associated with the desktop

environment are on the rise.

How desktop and application virtualization can help

Desktop and application virtualization can help you cut

both capital and operational expenditures. A few

examples:

• Cut CapEx by repurposing and extending the life cycle

of your existing fleet of PCs.

• Reduce replacement costs through the use of less

expensive thin or zero clients.

• Consolidate office space and optimize your

application license costs.

• Drive down OpEx by reducing help desk tickets and

accelerating desktop and application updates,

patches, and deployments.

Consider stateless or non-persistent desktop

deployments to scale desktop and application

virtualization in a cost-effective manner. With the right

technologies, you can rapidly spin up desktops for users

that retain user customization and personas from

session to session, even though the desktop itself is

destroyed when the user logs out. This stateless

desktop approach allows you to pool infrastructure

across all of your end users and drive down your costs.

The Seven Signs CASE STUDY

College Cuts Costs with

VMware Horizon

In the United Kingdom, a VMware

Horizon® desktop and application

virtualization solution helped

Hartlepool College reduce its PC

refresh budget from £100,000

per year to around £20,000 per

year for server hardware and

less than £25,000 for thin client

devices. On the operational side,

the desktop and application

virtualization solution helped the

college save more than £18,000

a year in power expenses and cut

its annual PC repair budget in half.

Read More

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http://www.vmware.com/files/pdf/customers/vmware-hartlepoolcollege-15q4-en-cs.pdf?src=WWW_customers_vmware-hartlepoolcollege-15q4-en-cs.pdfhttp://www.vmware.com/a/customers/industry/2/Education#4235502250001http://www.vmware.com/files/pdf/customers/vmware-hartlepoolcollege-15q4-en-cs.pdf?src=WWW_customers_vmware-hartlepoolcollege-15q4-en-cs.pdf


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2 Inefficient IT ProcessesSigns

• Your software updates take too much time because you cannot simultaneously

and dynamically push them to many machines . Instead, you have to make one-

at-a-time adjustments to individual machines.

• You are experiencing more downtime and your help desk tickets are increasing

because you don’t have the right tools to monitor health and performance.

• You rely on manual processes and disparate endpoint management solutions

for provisioning, securing, and maintaining client devices. If problems arise,

your business users hand over their devices to IT for undetermined periods of

time, increasing end-user downtime and causing lost productivity.


With desktop and application virtualization, you get simplified IT management.

You can relieve the burden on your IT organization by delivering and monitoringapplications and services from a single pane of glass and by updating images or

applications on hundreds of machines at the push of a button.

Desktop and application virtualization can help you reduce downtime with

centralized management and tools that allow your IT team to monitor the health

and performance of your desktop environment in a proactive manner.

Capabilities like these help you spot and proactively address issues as they

emerge.

Desktop and application virtualization also allows your IT team to efficiently

provision new client instances. You can spend less time preparing devices for

new users and new applications and you can deliver patches and updateswithout requiring hands-on access to endpoint devices. With desktop

transformation, the physical location of the device becomes less important.

Thanks to virtualization, you can even streamline application delivery by

deploying tools for real-time delivery with life cycle management. All

applications in your virtualized environment can be centrally managed,

delivered, updated, and maintained on demand.

You can also streamline and reduce your image inventory to select gold images

or potentially even a single image. Better still, you can free up IT resources for

higher-value work by providing employees with self-service tools for

provisioning corporate applications and services.

Manufacturing Company

Realizes Concrete Benefits

with Virtual Desktops

At U.S. manufacturer Dayton

Superior, a VMware virtual

desktop deployment resulted

in faster provisioning, easier

management of desktops, and

reduced costs. In another key

benefit, the company’s virtual

desktop environment brought a

smaller disaster recovery footprint,

which lowered operating costs,

while help desk volume decreased

dramatically—the number of

trouble tickets went from 50 per

week to nearly zero.

Read More

CASE STUDY

VIRTUAL CLIENTCOMPUTING

Virtual client computing

(VCC) comprises desktopcomputing models that

leverage a range of

virtualization software and

delivery models. IDC notes:

“A distinct advantage of

VCC is that it enables an IT

organization to centralize

business users’ desktops in

a corporate datacenter,

where the IT organizationis usually located. As a

result, IT staff can more

efficiently provision new

client instances, centralize

desktop management, and

provide endpoint

security—even for systems

residing well outside of the

corporate firewall.” 1

1 IDC White Paper, sponsored by VMware, “The

Business Value of VMware Horizon,” January 2016.

http://www.vmware.com/files/pdf/customers/vmware-dayton-superior-15q4-cs-en.pdf?src=WWW_customers_vmware-dayton-superior-15q4-cs-en.pdfhttp://www.vmware.com/files/pdf/customers/vmware-dayton-superior-15q4-cs-en.pdf?src=WWW_customers_vmware-dayton-superior-15q4-cs-en.pdf


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3 Inefficient Business ProcessesSigns

• Your users are forced to work from dedicated

workstations because they can’t share large,

graphically intense files over the network.

• Your users cannot connect from anywhere on anydevice, potentially causing them to miss critical

deadlines.

• Your users experience long login times for devices

and applications, leading to frustration and lost

productivity.

How desktop and application virtualization

can help

Desktop virtualization allows all of your employees to

access feature-rich desktops across devices and

locations. This anywhere, anytime, any device access

helps ensure that your employees can be as

productive as possible at all times , while enjoying the

same features and capabilities they have on physical

endpoints, including printing, access to USB drives

and multi-monitors, and more.

With desktop virtualization, many large business

applications used by designers, architects, and

engineers no longer have to be accessed via

high-end workstations. Instead, the applications can

be virtualized and accessed across a wide range of

devices, from smartphones and tablets to thin clients

and traditional desktops and workstations.

The ability to leverage and manipulate high-end 3D

graphics through a virtual desktop can help your

organization dramatically improve team

collaboration, workflow, and security for intellectual

property, all at a lower cost than that of a traditional

desktop environment.

NetApp Redefines the Office

with Virtual Desktops

Leveraging VMware Horizon,

NetApp successfully deployed

virtualized environments globally

to nearly 10,000 users in 12 days.

Users now have secure access to

internal resources within a familiar

desktop experience across devices

and NetApp corporate offices. A

NetApp senior technical marketing

engineer notes: “We’ve been

able to increase productivity by

enabling engineers to start and

stop work whenever they need

to. Engineers don’t have to be

chained to their desks in order to

get work done securely. Whether

building code on a work laptop or

reading internal wikis on a phone,

employees can access a secure

environment from all devices

without a diminished experience.”

Read More

CASE STUDY

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http://www.vmware.com/files/pdf/customers/vmware-netapp-15q4-cs-en.pdf?src=WWW_customers_vmware-netapp-15q4-cs-en.pdfhttp://www.vmware.com/files/pdf/customers/vmware-netapp-15q4-cs-en.pdf?src=WWW_customers_vmware-netapp-15q4-cs-en.pdf


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4 Concerns about Security Breaches Signs

• You are concerned about or have experienced viruses and attacks that trigger IT emergencies and disrupt

business continuity.

• You spend a considerable amount of time updating security patches to all devices, and even then you can’t

be sure all settings are standardized and all current security features are in place.


With desktop and application virtualization, your information is less vulnerable to security breaches. That’s

because your data resides in a secure data center, rather than being stored on—or running on—client devices.

Virtualized desktops can be managed and protected by IT professionals working from a central location. IT

can easily set user policies that control and limit access to critical content and databases.

And with stateless or non-persistent desktops, your users can receive a brand new desktop each time they

log on, which means that no viruses or malware can be carried over from the last session. Centralizing control

also allows you to quickly update security patches to all devices to help ensure that settings are standardized.

You can also implement more efficient disaster recovery, with the ability to host pools of capacity across

data centers and geographies to help keep your business running in the event of an IT emergency or security

breach. In addition, disaster recovery is greatly simplified because you can easily revert virtual desktops back

to their original state.

Good desktop and application virtualization solutions also allow you to enforce contextual policies for your

end users so that client access can be easily controlled and changed depending on where your employees

are and what devices they are using.

And don’t assume that cloud solutions are less secure. Today, you can enjoy integrated security

capabilities, such as secure point-to-point network connectivity, dedicated compute, and features for

network isolation. Capabilities like these protect your business-critical data and applications while enabling

users to work on the devices of their choice, wherever they are.

TELUS Delivers Secure,

Reliable Access to Call

Center Partners

In VMware Horizon, TELUS found

a secure remote virtual desktopsolution that delivers centralized

end-to-end desktop management

with consistent service quality to

call center partners worldwide.

“From a security perspective,

we protect customer data using

the VMware solution,” a TELUS

workplace services manager

notes. “With it, we can deliver

all of the tools necessary to

provide effective and exceptional

service for our customers in a

secure manner. All that travels

across the wire is pixels and the

authentication protocol.”

Read More

CASE STUDY

http://www.vmware.com/files/pdf/customers/VMware-Telus-14Q1-Case-Study.pdf?src=WWW_customers_VMware-Telus-14Q1-Case-Study.pdfhttp://www.vmware.com/files/pdf/customers/VMware-Telus-14Q1-Case-Study.pdf?src=WWW_customers_VMware-Telus-14Q1-Case-Study.pdf


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5 Anytime, Anywhere WorkersSigns

• You no longer have a traditional office environment. Instead, you have a distributed workforce with

employees working from remote offices, home offices, airports, and just about anywhere else.

• Your employees expect to access information at their fingertips and collaborate in the office, at home, and

on the go, online or offline.

• Your business is global and your workers need 24/7 workplace connectivity from regions around the world.

• You have various types of workers, ranging from full -time employees to contractors and road warriors.


With desktop and application vir tualization, you can give your end users fast, consistent, and contextual

access to services across devices and locations. They can walk up to any device, anywhere, and access their

full desktops, with single sign-on to improve productivity and satisfaction. This flexibility helps your

organization improve both employee productivity and satisfaction.

For road warriors who need to be productive even when working offline, look to containerized desktop

solutions. These solutions provide the central management and policy-setting capabilities found in traditionaldesktop and application virtualization solutions along with the flexibility needed by end users when accessing

their local compute devices, even those that are employee owned.

6 Device ExpansionSigns

• You have users who want to use a wide range of devices that deliver a consistent experience to get their

work done.

• You have users who want the freedom and flexibility to customize and install applications.


With desktop and application vir tualization, your BYOD users can use personal or corporate Windows

laptops, Macs, Chromebooks, Android tablets, home computers, or smartphones and still log on to the same

session with the same settings. A single interface gives users a unified workspace and a consistent and

seamless experience across a range of devices.

For even greater freedom and flexibility, your users can install whatever they want on their own devices

because the virtual desktop session is completely separated from applications installed on the device.

Cooperative Modernizes

Retail Operations with

Virtual Desktops

Southern States Cooperative

deployed VMware Horizon to

deliver virtualized desktops and

applications to employees who

work in the field. Employees

can now work at the farm gate,

provide real-time quotes, and

take orders from customers.

By the time the sales reps get

back to the office, products and

services are already in the works.

Even better, the virtual desktop

solution has greatly acceleratedthe onboarding process for

new employees. The company’s

manager of infrastructure delivery

services notes: “With the old

way, it was taking days, if not

weeks. We’re now able to onboard

employees within one day.”

Watch Video

CASE STUDY

https://www.youtube.com/watch?v=OI1p-Sk0W_c&feature=youtu.behttps://www.youtube.com/watch?v=OI1p-Sk0W_c&feature=youtu.be


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7 Shifting Business ConditionsSigns

• Your business is very dynamic. You could

experience sudden expansion due to mergers or

acquisitions. You also must accommodate seasonal

surges in employees.

• Workers who join your company permanently or on

a part-time basis are most comfortable and

productive working on the devices of their choice.

How desktop and application virtualization

can help

Desktop and application virtualization is designed for

scalability. You can easily bring on new workers and

support new devices to keep pace with the growth

and evolution of your business and seasonal spikes in

numbers of employees.

And with virtual desktops as a service (DaaS), you

can respond quickly to unanticipated demand in an

affordable manner, paying for only what you need.

Good cloud solutions also allow you to pair cloud

management with on-premises infrastructure for

maximum flexibility or in the event that you have

security/compliance mandates that require you to

maintain your desktops and infrastructure on your

premises.

University Transforms

Student and Staff

Experience with BYOD

In London, Kingston University

deployed VMware Horizon to

transform the way IT services are

delivered to its students and staff

members. Users are now able to

access their university desktops—

complete with nearly 1,000

applications, including graphics-

intensive CAD programs—from

any location and on any device.

By allowing access to course

materials and applicationsremotely and from any device,

Kingston University has enabled

its staff and students to work and

study in the ways that best suit

their needs.

Read More

CASE STUDY

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https://www.vmware.com/files/pdf/products/mirage/VMware-KingstonUniversity-15Q1-EN-CaseStudy.pdfhttps://www.vmware.com/files/pdf/products/mirage/VMware-KingstonUniversity-15Q1-EN-CaseStudy.pdf


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Item No: 16-VMWA-3156_Trend_Brief_7_Signs_You_Need_DT

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Join Us Online

Blog: https://blogs.vmware.com/euc/tag/virtual-desktop-

infrastructureTwitter: @VMwareHorizon

Facebook: https://www.facebook.com/vmwarehorizon

Capitalize on Desktop andApplication VirtualizationIf your organization is seeing any of the seven signs that indicate you could

benefit from a new approach to desktop and application management, it’s time

to consider solutions for desktop and application virtualization.

With desktop and application virtualization, gone are the days of escalating

costs, slow application delivery, inefficient IT and business processes, disrupted

business continuity, and tethered employees. Desktop and application

virtualization brings yesterday’s desktop environments into today’s mobile era

marked by end-user freedom and secure access to services.

Desktop and application virtualization delivers benefits for your end users as well

as your IT administrators. Your users gain the freedom of mobility coupled with

the efficiencies of consistent and personalized access to applications and data

across devices and locations. Your IT team, in turn, benefits from being able to do

more with less through simplified, centralized management with flexible, secure

delivery of apps and desktops—all at a lower cost.

As you chart this new course for your approach to desktop and application

management, you can look to VMware for assistance. The VMware Horizon

portfolio of desktop and application virtualization solutions allows you to

transform your desktops into secure and feature-rich workspaces that your end

users can easily access across devices and locations.

These proven, end-to-end solutions provide your IT team with a new streamlined

approach to deliver, protect, and manage Windows or Linux desktops and

applications on-premises or in the cloud—while containing costs and ensuring

that end users can work anytime, anywhere, across any device.

Learn more at vmware.com/go/desktop.

Oilfield Services Company

Scales Infrastructure Up

and Down

Oklahoma-based Seventy Seven

Energy turned to VMware for

a 100 percent cloud-based

infrastructure that allowed the

company to scale up and down

with the ebbs and flows of the

world’s oil markets and to meet

the needs of a workforce that is

diverse and distributed throughout

the country. VMware Horizon®

Air™ enabled the company to

virtualize user desktops and makethem available wherever end users

happened to be. The company was

able to do this within a very short

window of time and with a limited

number of IT staff. A Seventy

Seven Energy senior information

manager notes: “VMware products

have allowed us to be prepared for

the future.”

Watch Video

CASE STUDY
https://blogs.vmware.com/euc/tag/virtual-desktop-infrastructurehttps://blogs.vmware.com/euc/tag/virtual-desktop-infrastructurehttps://blogs.vmware.com/euc/tag/virtual-desktop-infrastructurehttps://blogs.vmware.com/euc/tag/virtual-desktop-infrastructurehttps://twitter.com/VMwareHorizonhttps://twitter.com/VMwareHorizonhttps://www.facebook.com/vmwarehorizonhttps://www.facebook.com/vmwarehorizonhttp://vmware.com/go/desktophttps://www.youtube.com/watch?v=4ezV4jWTF-4&feature=youtu.behttps://www.youtube.com/watch?v=4ezV4jWTF-4&feature=youtu.behttp://vmware.com/go/desktophttps://twitter.com/VMwareHorizonhttps://www.facebook.com/vmwarehorizonhttps://blogs.vmware.com/euc/tag/virtual-desktop-infrastructurehttps://www.facebook.com/vmwarehorizonhttps://www.facebook.com/vmwarehorizonhttps://twitter.com/VMwareHorizonhttps://blogs.vmware.com/euc/tag/virtual-desktop-infrastructurehttps://blogs.vmware.com/euc/tag/virtual-desktop-infrastructurehttps://blogs.vmware.com/euc/tag/virtual-desktop-infrastructure

16-VMWA-3156 Trend Brief 7 Signs You Need DT

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