16-11 Employee Stakeholders and Workplace Issues Search the Web The Department of Labor maintains an...
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Transcript of 16-11 Employee Stakeholders and Workplace Issues Search the Web The Department of Labor maintains an...
16-11
Employee Employee Stakeholders and Stakeholders and Workplace Issues Workplace Issues
Search the WebThe Department of Labor maintains an online Corporate Citizenship Resource Center at: www.ttrc.doleta.gov/citizen
16-22
Chapter Sixteen Objectives• Identify the major changes occurring in the
workforce today• Outline the new social contract between
employers and employees• Explain the employee rights movement• Discuss the employment-at-will doctrine• Discuss the right to due process and fair
treatment• Describe the actions companies are taking
to make the workplace friendlier• Elaborate on the freedom-of-speech issue
and whistle blowing
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Chapter Sixteen Outline
• The New Social Contract
• The Employee Rights Movement
• The Right to a Job/Not to Be Fired Without Cause
• The Right to Due Process and Fair Treatment
• Freedom of Speech in the Workplace
• Whistle Blowing• Summary
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Introduction to Chapter Sixteen
• Consider how global competition has reshaped the social contract between organizations and their workers
• Consider the trend of expanding employee rights– Right not to be fired without just cause– Right to due process and fair treatment– Right to freedom of speech within the
workplace
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The New Social Contract
BusinessOrganization’sExpectations
Employee’sExpectations
Understandings
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Social Contract
Reasons for the Change in the Social Contract
• Global Competition• Technology advances• Deregulation
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Social Contract: ChangesOld Social Contract New Social Contract
Job security Few tenure arrangements
Life careers with one employer Few life careers; changes common
Loyalty to employer Loyalty to self
Paternalism Relationships far less familial
Sense of entitlementPersonal responsibility for one’s job future
Stable, rising income Pay for “value added”
Focus on individual accomplishments
Focus on team building and projects
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Employee Rights Movement
For nonunion workers, employee rights issue continues to be a problem . . . That is, the employees’ desires to be treated with dignity and respect, to have a right to due process,privacy, freedom of speech, and safety, and even a right to a job.
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Employee Rights Movement
Sources of Employee Rights• Statutory rights• Collective bargaining rights• Enterprise rights
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Employee Rights Movement
Models of Management Morality and their Orientation Toward Employees
Moral Amoral Immoral
End Law Means
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Right Not to be Fired Without Just Cause
Employment-at-Will Doctrine• Public policy exceptions• Contractual actions• Breach of good faith actions
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Right Not to be Fired Without Just Cause
1. Stay on the right side of the law2. Investigate complaints in good
faith3. Deal in good faith with employees4. Fire only for good cause
Management’s Response
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The Right to Due Process
Types of Due Process• Substantive due process
– Right to fair treatment
• Procedural due process– Right to a fair system of decision
making
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The Right to Due Process
• Procedure • Visible• Effective• Institutionalized
• Equitable• Easy to use• Apply to all
employees
Employee Constitutionalism
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Alternative Dispute Resolution
Common Approach• Open door policy• Three concerns
– Process is closed– One person review– Bias in favor of managers
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Alternative Dispute Resolution: Ethical Ways
for Due Process
Peer Review PanelPeer Review Panel—Fellow workers in the same job family and at a grade level equal to or higher than the employee with a grievance
Peer Review PanelPeer Review Panel—Fellow workers in the same job family and at a grade level equal to or higher than the employee with a grievance
Hearing procedureHearing procedure—permits employees to be represented by attorney or neutral party
Hearing procedureHearing procedure—permits employees to be represented by attorney or neutral party
OmbudspersonOmbudsperson—A “troubleshooter” investigates and helps achieve equitable settlements for employee complaints
OmbudspersonOmbudsperson—A “troubleshooter” investigates and helps achieve equitable settlements for employee complaints
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Whistle Blowing
(Has certain rights)
CorporatCorporate e
EmployerEmployer
CorporatCorporate e
EmployerEmployer LoyaltyObedienceConfidentiality
PublicPublicPublicPublicEmployeEmployeee
EmployeEmployeee
CorporatCorporate e
EmployerEmployer
CorporatCorporate e
EmployerEmployer
Whistle blowingWhistle blowingWhistle blowingWhistle blowing
EmployeEmployeee
EmployeEmployeee
Responsibility Responsibility
(Has certain rights)
(Has certain rights)
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Consequences of Whistle-Blowing
• Increased criticism of work• Less desirable work assignments• Pressure to drop charges against the
company• Heavier workloads• Loss perquisites• Exclusion from meetings
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Whistle-Blowing
Seven Stages of Life of a Whistle-Blower
• Discovery of the organizational abuse• Reflection on what action to take• Confrontation with superiors• Retaliation against the whistle-blower• Long haul of legal action• Termination of the case• Going on to a new life
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Whistle-Blowing
Examples of Government Protection
• Civil Service Reform Act• Whistle-Blowers Protection Act of
Michigan• False Claims Act
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Management’s Preemptive Responses to
Whistle-Blowing• The company should assure employees
that the organization will not interfere with their basic political freedoms.
• Grievance procedure should be streamlined so that employees can direct complaints and not “blow the whistle.”
• Review the organization’s concept of social responsibility so that it is not simply corporate giving to charity.
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Management’s Preemptive Responses to
Whistle-Blowing• Formally recognize respect for the
individual consciences of employees.• Realize that dealing harshly with
whistle blowing can result in adverse public reaction.
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• 1978 Civil Service Reform Act
• Alternative dispute resolution (ADR)
• Collective bargaining
• Due process• Employee
constitutionalism
• Employee rights• Employment-at-
will doctrine• Enterprise rights• False Claims Act• Good faith
principle• Hearing
procedure
Selected Key Terms