151205 ecosystems and analytics

©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected]

Ecosystems and Analytics

©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 2

Goals

• Definition of Analytics• Impact of Ecosystems on Analytics• Why Analytics/Metrics Can and Do Go Wrong• How To Consider Metrics/Analytics Projects


Sound Familiar?

In 2016, expect to see companies begin the titanic shift from simplistic, periodic data collection based on multiple-choice surveys, to demanding technology to uncover meaningful signals in real-time that can both predict and proactively improve employee engagement, productivity, and satisfaction.

It might be a little further out than the forecasts suggest.


Things Have Changed

• Data Used to Be Expensive• Now It’s Cheap• We Used to Go: hypothesis first• Now We Go: hypothesis second

• Today, we find the hypothesis in the data


Analytics Are Immature Metrics

Data Knowledge Insight Wisdom

Data Hypothesis Analytics Metrics

Data Questions Better Questions Monitoring

Analytics is the discovery and communication of meaningful patterns in data.


There Are No Permanent Metrics

The value of a data model is inversely proportional to the number of ad hoc reports

The value of an analytic depends on stable context.

Analysis is a lens. Analytics are one view.

The result of an analytic is action. The result of action is changed data.

Changed data creates new opportunities for improvement.


All Tools Wear Out


Good Data is Dirty


Closed Systems are EasierClosed Systems are Impossible to Keep Closed

Stable Context


Ecosystem

diverse sets of creatures participating symbiotically in a system that exhibits probabilistic tendencies


Ecosystems


Coral Is An Animal


Coral Is A System


Inside and Out

• HR is Becoming Outward Facing • Data Sources

– Internal– Ecosystem– External

• Examples– Ecosystem Talent Management– Ecosystem as Talent Buffer– Pay and Benefits Equalization


The Sum Of All Transactions

Σ xactions ≤ the whole


The Cobra Story


Measurement is not an action, it’s an input


You Always Get What You Expect


The Hunt For Insight

Knowing When To Go Down A Rabbit Hole


Key Principles

1. Study Cognitive Bias http://ow.ly/YjWMC

2. Practice Finding Insights In Opaque Data3. Manage Unintended Consequences http://ow.ly/YjXal

4. Know When To Go Down Rabbit Holes

http://ow.ly/YjWMC

http://ow.ly/YjWMC

http://ow.ly/YjXal

http://ow.ly/YjXal

151205 ecosystems and analytics

Data & Analytics

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