ISBN: 978-1-60560-953-9

14th Americas Conference on Information Systems (AMCIS 2008)

Toronto, Ontario, Canada 14-17 August 2008

Volume 1 of 6

Printed from e-media with permission by:

Curran Associates, Inc. 57 Morehouse Lane

Red Hook, NY 12571 www.proceedings.com

Some format issues inherent in the e-media version may also appear in this print version. Copyright© (2008) by the AIS/ICIS Administrative Office All rights reserved. Printed by Curran Associates, Inc. (2009) For permission requests, please contact the AIS/ICIS Administrative Office at the address below. AIS/ICIS Administrative Office P.O. Box 2712 Atlanta, Georgia 30301-2712 Phone: 404 760 4247 Fax: 404 760 4938 icis@gsu.edu

TABLE OF CONTENTS

Volume 1

Measuring the Value of User Participation in Change Projects – Results from Case Studies in the Mobile IT-Service Sector .........................................................................................................................1

B. Thurnher, J. vom Brocke

Will Flow Experience Lead to Better Outcomes in Online Shopping?...........................................................9Y. Guo, M.S. Poole

A Constructive Approach to Information Systems Security Training: An Action Research Experience..........................................................................................................................................................15

Juhani Heikka

Decision Support for Perceived Threat in the Context of Intrusion Detection Systems .............................23C. Leberknight, G. Widmeyer, M. Recce

A Novel Trust Model to Support Adhoc Collaboration .................................................................................33K. Kosaka, S. Chatterjee, H. Fu

Misalignment of Expectations for Entry-Level IT Auditors .........................................................................41J. Merhout, M. Flittner, D. Havelka

Infrastructure Interdependencies Modeling and Analysis - A Review and Synthesis ................................50N. Xiao, R. Sharman, H.R. Rao, S. Upadhaya

Securing Personal Information Assets: Testing Antecedents of Behavioral Intentions ..............................60J. Kim, K. Arnett, G. Templeton

Analysis of Student Vulnerabilities to Phishing .............................................................................................75J. Bailey, R. Mitchell, B. Jensen

Mindful Administration of IS Security Policies..............................................................................................85J. Parrish Jr., J. Kuhn Jr., J. Courtney

Defending Cyber Terrorism - A Game Theoretic Modeling Approach .......................................................94T. Bandyopadhyay, H. Mattord

Activity Theory Guided Role Engineering....................................................................................................103M. Gupta

Effects of Prior Experience and Individual Differences on Perceived Risk of Online Shoppers: A Preliminary Study .....................................................................................................................114

I. Gabriel, E. Nyshadham

Towards the Development of an Integrative Framework for Technology Mediated Learning ...............123Y. Hwang

Using Technological Tools to Solve Group Work Problems in Higher Education of Under Developing Countries: a Case Study .............................................................................................................131

H.U. Khan

Teaching and Learning about Virtual Collaboration: What We Know and Need to Know ....................138A. Davis, I. Zigurs

Employers’ Support of the Use of E-portfolios by Job Applicants .............................................................146D. Gehris, A. Fundaburk

Developing a Grounded Theory Model on Collaboration in Learning ......................................................156M. Boese, H. Sheng, R. Hall

The Effect of Learning Styles on Academic Performance in Technology Mediated Learning ................167B. McQuaid

The Use Of Wireless Internet Parks To Facilitate Adoption And Diffusion Of E-Government Services: An Empirical Study In Qatar ..................................................................................171

S. Al-Shafi, V. Weerakkody

Realising Transformational Stage E-Government: Challenges, Issues and Complexities........................185V. Weerakkody, G. Dhillon, Y. Dwivedi, W. Currie

Extending IT Infrastructures in the Local Government Authorities Through Enterprise Application Integration ..................................................................................................................................202

M.M. Kamal, M. Themistocleous, T. Elliman

e-Government Implementation Challenges at a Local Level: A Citizen's Centric Perspective ...............216V. Jain, S. Kesar

Efficacy and Acceptance in E-file Adoption .................................................................................................226L. Carter, L. Schaupp

Understanding the Influence of the Providers’ Organizational and Environmental Context on the Success of Small and Medium Sized Enterprises (SMEs) Seeking to Access the Benefits of Outsourcing Through Aggregation ............................................................................................237

M. Borman

IT Outsourcing Adoption by Small and Medium Enterprises: A Diffusion of Innovation Approach..........................................................................................................................................................248

Abhijit Chaudhury, Pratyush Bharati

An OBTG (Organizational – Business – Technological - Governmental) E-business Adoption Model for Small and Medium Sized Enterprises.........................................................................262

D.J. Kim

The Development of IT Business Alignment and Usage Patterns Over Time in SME: A Longitudinal Case Study ................................................................................................................................270

H.T. Wagner

Adoption and Evaluation of E-business in Thai SMEs: A Process Perspective.........................................280L. Kaewkitipong, D. Brown

An Analysis of the Management Capabilities of ICT Innovation for Sustained Competitiveness in SMEs ...............................................................................................................................293

S. Shang, L-Y. Liao

Change Agents Intervention in E-Business Adoption by SMEs: Evidence from a Developing Country ........................................................................................................................................306

S. Thompson, D. Brown

An Empirical Study of the Relationship between IT Infrastructure Flexibility and IT Responsiveness in SMEs: A Resource-Based Analysis ................................................................................313

J. Zhang, H. Li, J. Ziegelmayer

Towards a Stage Model for E-Business Adoption among SMEs: Preliminary Results for Manufacturing and Service Films..................................................................................................................320

S. Magal, P. Kosalge, N. Levenburg

Information Technology and Business Value in a Global Economy: Do Information Technology Investments Pay Off in a Developing Economy? .....................................................................333

A. Prasad, J. Heales

End User Adoption of ERP Systems: Investigation of Four Beliefs............................................................344I. Al-Jabri, A. Al-Hadab

Barriers to Enterprise System Implementation Success: Learning from Practitioners in Poland ..........352P. Soja

Internet Business Practices Across the Globe: Lessons from Emerging Economies .................................362J. Whitaker, N. Melville, R. Plice, J. Dedrick

Analysis of the Effects of Technological and Organizational Features on Intranet and Portal Usage.....................................................................................................................................................372

R.B. deCarvalho, M.A.T. Ferreira, C.W. Choo, R.V. daSilva, L.A. Joia

Email as an Integration Device: A Study of Work Place Information Seeking .........................................384D. Stenmark, T. Jadaan

Inscriptions on Intranets as Information Infrastructures – Exposing the Cultivation Chasm ................391B. O'Flaherty, J. Whalley

Factors Influencing Saudi Consumers Loyalty towards B2C E-Commerce ..............................................400M. Eid, F.U. Al-Anazi

Factors Affecting the Acceptance of Internet and Ebusiness Technologies in Atlantic Canada’s SMEs: A Structural Equation Model ............................................................................................................410

P. Ifinedo

Factors Influencing Intention to Gamble Online..........................................................................................421C.B.P. Lee, L.H. Xia

An Assessment of Mobile Consumer Interest in Jamaica: Preempting a Decline in Average Revenue per User ............................................................................................................................................................432

P. Golding, O. Donaldson

Factors Affecting Mobile Commerce Adoption: A Cross-Cultural Study in China and United States...446H. Dai, P. Palvia

Performance Improvements Based on RFID – Empirical Findings from a Cross-sectoral Study...........460T. Faupel, J. Strueker, D. Gille

Assessing the Effects of Enhanced Supply Chain Visibility Through RFID ..............................................470A. Melski, J. Mueller, A. Zeier, M. Schumann

RFID Adoption: An exploratory Study of Issues and Concerns .................................................................482A.S. Kunnathur, S. Vaithianathan

Profiling Benefits of RFID Applications .......................................................................................................491Henning Baars, Xuanpu Sun, Jens Struker, Daniel Gille

Drivers of RFID Adoption in the Automotive Industry...............................................................................501H. Krasnova, L. Weser, L. Ivantysynova

Stages in Adoption of RFID Innovations by Organizations: Identifying Facilitators and Inhibitors .....509A. Jeyaraj, A. Sengupta, V. Sethi

The Land and Water Integration Decision Support System .......................................................................516I. Wong, P. Fong, W. Booty, C. Nielsen, G. Benoy, D. Swayne

An Integrated Logistics Model for Environmental Conscious Supply Chain Network Design ...............523A. Chaabane, A. Ramudhin, M. Paquet, M.A. Benkaddour

Smart Knowledge Capture for Developing Adaptive Management Systems.............................................528P.J. Murphy, N. Li, R. Averill-Murray, P. Burgess, n. Strout

Blowing the Whistle on Unethical Information Technology Practices: The Role of Machiavellianism, Gender and Computer Literacy.....................................................................................542

Y. Niu, A. Stylianou, S. Winter

Enabling Attributes for Team-Based Knowledge Sharing: A Preliminary Empirical Test .....................555B. Ibragimova, S.D. Ryan

An Empirical Study of the Effects of Principal Component Analysis on Symbolic Classifiers................563H. Zhao, A.P. Sinha, S. Ram

A Text Mining Approach to Support Intraday Financial Decision-Making..............................................570S.S. Groth, J. Muntermann

Attribute Noise-Sensitivity Impact: Model Performance and Feature Ranking .......................................581M. Sidahmed

Dynamic Effects of Communication in Software Development Teams: A Comparison of Three Models ...................................................................................................................................................592

Jun He

Readiness of Small Enterprises for GIS: The Question of Strategy ...........................................................606J. Pick, K. Gollakota, H. Falatoon, R. Greene

Migrating Legacy Systems in the Global Merger & Acquisition Environment Teaching Case...............616P. Katerattanakul, H-J. Kam, J.J. Lee, S. Hong

Critical Success Factors in SOA Implementation ........................................................................................626J. Erickson, K. Siau

Conceptualization and Measurement of the Capability Maturity Model (CMM): An Examination of Past Practices and Suggestions for Future Approaches ..........................................................................635

M. Swinarski, E. Jackson, R. Kishore

Business Intelligence Center Concepts ..........................................................................................................644C. Unger, H-G. Kemper, A. Russland

Directions in Business Intelligence: An Analysis of Applications ...............................................................656R. Hayen

Mastering Business Intelligence Complexity A Service-based Approach as a Prerequisite for BI Governance ......................................................................................................................................................666

T. Horakh, H. Baars, H-G. Kemper

Combining System Dynamics and Multidimensional Modelling – A Metamodel Based Approach ........677L. Burmester, M. Goeken

Volume 2

Information Buried in B2B Contracts: Towards Identifying Interdependencies in IT Service Processes ..........................................................................................................................................................688

S. Sen, A. Deokar

Cross-Organization and Cross-Border IS/IT Collaboration: A Literature Review..................................696M. Madberger, N. Roztocki

IT Outsourcing Relationship Quality Dimensions and Drivers: Empirical Evidence from the Financial Industry.....................................................................................................................................707

S. Blumenberg

Drivers of Individual Performance in IT Offshore Outsourcing Projects – A Case Study from the German Banking Industry..............................................................................................................723

R. Gregory, R. Beck, M. Prifling

e-Collaboration Satisfaction: Empirical Field Studies of Disconfirmation Theory Across Two Cultures ...................................................................................................................................................731

G-J. deVreede, B. Relnig, R. Briggs

Picking Up the Pieces after a “Successful” Implementation: Networks, Coalitions and ERP Systems .............................................................................................................................................................741

B. Bob-Jones, M. Newman, K. Lyytinen

Language of Change .......................................................................................................................................753H. Rashid

Striking the Right Balance When Users are Good at IT Too!: Partnering for Enterprise System Success.................................................................................................................................................788

J. Davis, W. Kettinger, D. Kunev

The Role of Information Technology in Firm Agility: An Electronic Integration Perspective ................797S. Nazir, A. Pinsonneault

Comparing the Operational Integration of a Core Information System in Insourcing and Outsourcing Firms ..........................................................................................................................................807

D. Beimborn, F. Schlosser, T. Weitzel, R. Hirscheim, A. Schwarz

Enterprise Architecture: Charting the Territory for Academic Research ................................................817L. Kappelman, T. McGinnis, A. Petite, B. Salmans, A. Sidorova

Web-Based vs. Traditional Education: Does Distance Education at the Graduate Level Deserve a Failing Grade? ...............................................................................................................................827

B.M. Jones, A. Everard

A Study of the Changing Process of Knowledge-Sharing Habits................................................................832M-L. Young, C-C. Chen

The Effects of Using a Tablet PC on Teaching and Learning Processes ....................................................840F. Chen, J. Sager, G. Corbitt, K. Sandoe

Toward an Engaging Learning Experience for Students ............................................................................851R.A.M. Rosario, G. Widmeyer, S. Hiltz

An Empirical Investigation of the Relationships among Math Confidence, Computer Confidence, and Computer Self-Efficacy: Implications for Technology Education .................................858

R.F. Morris Jr., E. Thrasher

Examining Approaches to Effective Concept Delivery: One Professor’s Approach in the MIS Survey Course .........................................................................................................................................869

D. Schwieger

Simulation Gaming in Technology Management .........................................................................................879T. Ben-Zvi, T. Carton

Internationalizing The Information Systems Curriculum: A Case Study .................................................888A. Molla, H. Deng, B. Corbitt

Understanding the Formation and Effects of General Computer Self-Efficacy in Business Students............................................................................................................................................................898

J. He, J.E. Adams

Keeping an IS Program Viable by Offering IT Literacy as a Service Course: One Department’s Response to Declining Enrollments .......................................................................................911

M. Murray, J. Perez

Challenges in Teaching Large Online Sections.............................................................................................913C. Navarrete, R. Guthrie

Learning Effectiveness and Student Satisfaction in Mobile Classrooms....................................................923W. Chen, V. Balijepally, P. Sutanto

Student Perceptions of On-line Homework-Grading Software...................................................................930C. Khanlarian, R. King

Learning REAL Business Skills in a Virtual World: An Action Learning Perspective............................939R.K.F. Ip, C. Wagner, S.J. Zhao

Curriculum Decisions: Assessing and Updating IS Curriculum.................................................................949T. Dodson, R. Giorcelli

Pleasing Some of the People Most of the Time: A Pilot Study of a Citrix Implementation......................958J. Fustos, K. Marold, G. Morris

Emotional Responses to Computer-Based Training Materials in Education ............................................968S. Chinn, R. Heiser, J. Suleiman

Progress and Peril in the Championing Process...........................................................................................977M. Mirza, A. Pinsonneault, R. Tamblyn

Healthcare Information Technology Adoption and Protection Motivation: A Study of Computerized Physician Order Entry Systems............................................................................................985

A.N.K. Chen, Y.G. Lee

User Perceptions and Employment of Interface Agents for Email Notification: An Inductive Approach ........................................................................................................................................995

A. Serenko

Power Operation in ISD: Technological Frames Perspectives ..................................................................1012C. Chang

ICT Transformation in China after Its WTO Entry: Lessons from the Tobacco Industry ...................1023A. Hochstein, Y. Zhu

Cognition and Culture in ICT Experience..................................................................................................1034Weiwei Tan, Raafat Saade

Are Chinese Online Consumers Different? An Investigation of Online Consumer’s Repeat Purchase Intention in China.........................................................................................................................1043

H. Dai, R. King

Bottlenecks in the Process of Improving ICT Infrastructure in Developing Countries: A Chinese Perspective.......................................................................................................................................1056

S. Akkaladevi, X. Luo

There All Along? A Preliminary Meta-Analysis of the Moderating Gender Effects in Technology Acceptance Research ................................................................................................................1066

W.N. Sun, M. Aguirre-Urreta, M. Ellis, G. Marakas

How Personality and Relationship Affect Customers’ Adoption of Advanced Self Service Technology in Branch Banking....................................................................................................................1074

S. Berger

The Impact of the Big Five Personality Traits on the Acceptance of Social Networking Website ...........................................................................................................................................................1083

P. Rosen, D. Kluember

Exploring the Role of Gender on Bloggers’ Switching Behaviors ............................................................1093K. Zhang, C. Cheung, M.K.O. Lee, H. Chen

Achieving Cultural Fit in Global Information Systems Implementation .................................................1103E. Brainin

An Empirical Study on the Effect of Attitude toward Change and Computer Self-Efficacy on ERP Adoption: A Comparison of the Local and Global Packages ......................................................1127

K-Y. Kwahk

National Culture’s Impact on B2B Technology Adoption in Thailand ....................................................1138S. Vatanasakdakul

Understanding Music Sharing Behavior in China: Development of an Instrument ...............................1148D. Amoroso, P. Dembla, H. Wang, M. Greiner, P. Liu

A Moral Hazard Perspective on Environmental Uncertainty and IT Governance.................................1158L. Xue, G. Ray, B. Gu

CIO and CEO Heterogeneity, IT Support, and IT Competitiveness in Stable and Unstable Environments: An Empirical Study ............................................................................................................1168

G. Bassellier, E. Gagnon, A. Pinsonneault

The Moderating Effect of Top Management’s Collective Mindfulness on the Relationship between Top Management Support and IS Function Performance .........................................................1176

S. Khan, D. Mirchandani

Enterprise Systems Education: New Directions & Challenges for the Future ........................................1185B. Cameron

Framework and Reference for Architecture Design ..................................................................................1195M. Rohloff

Towards an Economic Justification of Service Oriented Architectures – Measuring the Financial Impact............................................................................................................................................1209

J. vom Brocke, O. Thomas, C. Sonnenberg

Towards a Reference Architecture of Intent for Information Systems Strategic Alignment .................1219R. Woolridge, D. Hale, J. Hale

Associations and Mutual Properties – An Experimental Assessment ......................................................1231J. Evermann, H. Halimi

System Analysis as Scientific Inquiry ..........................................................................................................1242J. Evermann, R. Mistry

Perceived Evaluability – Development of a Theoretical Model and a Measurement Scale ....................1255J. Becker, D. Pfeiffer, C. Janiesch

Towards the Specification of Digital Content – The Enterprise Content Modeling Language (ECML) ........................................................................................................................................1266

J. vom Brocke, J Becker, A. Simons, S. Fleischer

Perceived Risk and Resilience in the Face of Natural Disasters: A Study of Hospital Information Infrastructure Systems: Research in Progress......................................................................1276

I. Park, R. Sharman, H.R. Rao, S. Upadhyaya

Information Sharing and Emergency Services: An Examination using Information Security Principles ........................................................................................................................................1285

W.A. Conklin

A Design Study of an Animated System for Representing Finnacial Ratios............................................1292L. Zhao, J. Grant, F. Collopy, R. Boland Jr.

Enablers and Inhibitors of Healthcare Information Technology Adoption: Toward a Dual-Factor Model .................................................................................................................................................1301

A. Bhattacherjee, N. Hikmet

What’s the Weather Like? The Effect of Team Climate and Individual Attributes on Individual Intention to Explore a New Technology ...................................................................................1309

L. Maruping, M. Magni, L. Caporarello, S. Basaglia

Contextualizing the Adoption of Electronic Collaboration Tools: System and Team Considerations ...............................................................................................................................................1323

O. Turel, Y. Zhang

Decision Factors for the Adoption of E-Finance and Other E-Commerce Systems................................1331F. He, P. Mykytyn

Linux vs. Windows in the Middle Kingdom: A Strategic Valuation Model for Platform Competition ...................................................................................................................................................1339

J. Gallagher, Y-M. Wang

Open Source Software Adoption: an Investigation Into Motivations and Amotivations of Users.........1352Y. Li, C-H. Tan, H-H. Teo

Reconsidering Subjective Norm – A Multilayer-Framework for Modeling Normative Beliefs in IT Adoption ...................................................................................................................................1363

A. Eckhardt, S. Laumer, T. Weitzel

Volume 3

Drivers and Inhibitors of SOA Business Value – Conceptualizing a Research Model............................1372

D. Beimborn, N. Joachim, T. Weitzel

Integration Scenarios for Business Collaboration......................................................................................1382P. Schubert

Experiences while Selecting, Adapting and Implementing ERP systems in SMEs: A Case Study ........1392A. Winkelmann, K. Klose

Inhibiting Factors for Adopting Enterprise Systems in Networks of Small and Medium-sized Enterprises – an Exploratory Case Study..........................................................................................1403

M. Schafermeyer, C. Rosenkranz

Towards an Understanding of the Business Value of Business Process Standardization – A Case Study Approach ...................................................................................................................................1412

A. Von Stetten, B. Muenstermann, A. Eckhardt, S. Laumer

Locating Base Stations for Mobile Servers .................................................................................................1420T. Drezner, Z. Drezner

Corporate Acceptance of M-Technology in the Service Sector: A Case Study........................................1427R. Tassabehji, J. Wallace, A. Srivastava

Adoption of Mobile Services Upgrade: New and Current Users ..............................................................1440K.K.W. Ho

A Principal-Agent Perspective on ERP Implementation Decisions-An Empirical Analysis Based on Chinese Listed Companies ...........................................................................................................1452

L. Wang, J. Zhang, L. Yang, Q. Liao

Organizational and Information Systems Factors in Post-Merger Technology Integration ..................1464G. Baro, A. Chakrabarti, F. Deek

Real Options: Strategic Technology Migration Options in Wireless Industry ........................................1479H.J. Kim

Strategic Alignment Maturity: a Structural Equation Model Validation................................................1491J. Luftman, J. Dorociak, R. Kempaiah, R. Rigoni

Business-IS Alignment: Assessment Process to Aligh IT Projects with Business Strategy.....................1507A. Gutierrez, C. Mylonadis, J. Orozco, A. Serrano

On the Impact of Strategic Planning on Mandatory IS Investments........................................................1516K. Krell, S. Matook

How to Achieve IT Business Alignment? Investigating the Role of Business Process Documentation in US and German Banks ..................................................................................................1525

D. Beimborn, R. Hirschheim, F. Schlosser, A. Schwarz, T. Weitzel

Virtual Community Ventures: Success Drivers in the Case of Online Video Sharing............................1533C. Loebbecke, C. Huyskens

Flexible Vwap Executions in Electronic Trading .......................................................................................1542P. Gomber, M. Lutat, A. Wranik

Defining the Business Model in the New World of Digital Business .........................................................1551M. Al-Debei, R. El-Haddadeh, D. Avison

The Mediating Role of Trust in the Relationship between Online Shopping Experience and Consumer’s Shopping Values ......................................................................................................................1562

M. Kim, C.W. Yoo, C. Rhee, Y.C. Choe

Analysis of Book Resale in Amazon Upgrade Framework: A Game-theory Approach .........................1573L. Chen

A Cross-Category Analysis of the Effects of Consumer Reviews and Ratings ........................................1583B. Wang, B-J. Jiang

Selling and Renting Information Goods: Case of E-books ........................................................................1592H. Singh

Information Technology, Improvisation and Crisis Response: Review of Literature and Proposal for Theory ......................................................................................................................................1601

A. Adrot, D. Robey

Measuring Enjoyment of Computer Game Play ........................................................................................1611X. Fang, S. Chan, J. Brzezinski, C. Nair

Online Gaming Adoption in Competitive Social Networks: Combining the Theory of Planned Behavior and Social Network Theory...........................................................................................1621

T. Weiss, C. Loebbecke

Breaking Down the Boundaries: Interdisciplinarity and the Future of KM ...........................................1632Rachel Jones

IT and NPD Performance: Unveiling the Mediating Effects of Process Integration and Knowledge Integration .................................................................................................................................1640

S. Addas, A. Pinsonneault

By When Do You Need This Done? Discovering Knowledge Workers’ Time Management Practices .........................................................................................................................................................1653

D. Wu, K. Passerini, M. Bartolacci

Exploring the Influence of Ethical Norms on Organizational Knowledge Management: An Ethical Climate Perspective..........................................................................................................................1660

F-C. Tseng, G.F. Wang, Y-J. Fan

Would You Share? Examining How Knowledge Type and Communication Channel Influence Knowledge Sharing ......................................................................................................................1669

P. DiGangi, M. Wasko

Knowledge Integration in Software Teams.................................................................................................1681N. Mehta, D. Hall, T. Byrd

A Business Process Oriented Method of KM Solution Design: the Case of Samsung Electronics Anycall Gumi .............................................................................................................................1689

P. Baloh, K. Uthicke, G. Moon, C. Jaekwon

Increased Knowledge Transfer and Content Management.......................................................................1700J. Erickson, J. Brickey

Empowerment of Slum Children in Developing Countries through Information Technology: Human Capabilities versus Environmental Determinism ...................................................1709

V. Vinekar

A Content-Based Pricing Model for Municipal and Community Wireless Networks ............................1717A. Abdelaal, H.H. Ali

A Dynamic Query-rewriting Mechanism for Rolebased Access Control in Databases ..........................1724J. Jarman, J. McCart, D. Berndt, J. Ligatti

Threat Modeling the Enterprise ..................................................................................................................1734J. Ingalsbe, D. Shoemaker, N. Mead, A. Drommi

The Role of Access to Personal Support in Fostering Frequent Information Systems Use ....................1742B. Furneaux

Factors Affecting Malaysian Accountants’ Broadband Adoption and Use Behavior .............................1754M. Selamat, Y. Dwivedi, M. Wahab, M. Samsudin, M. Williams, B. Lal

A Profile of Research on Adoption and Diffusion of ICT/IT/IS in the Consumer/Household/Residential Context .................................................................................................1764

Y. Dwivedi, M. Williams, A. Dwivedi, B. Lal

Internet Access in South African Homes: Factors Influencing Consumer Choice..................................1774I. Brown, B. Letsididi, M. Nazeer

Facilitating Sensemaking in Organizations through Social Navigation Systems.....................................1784J. Wu, A. Pinsonneault

The Impact of Virtuality on the Flexibility of Virtual Teams in Software Development Projects...........................................................................................................................................................1793

S. Bakshi, S. Krishna

Risky Group Decision Making: A Comparative Analysis of FTF and CMC Teams in Stock-Trak Investment Simulations ............................................................................................................1802

F. He, P. Mykytyn, J. Pearson, Y. Sheng

Gender, Media and Leader Emergence: Examining the Impression Management Strategies of Men and Women in Different Settings ..................................................................................1810

L. Chidambaram, J. Lim, T. Carte

Whose (Partially Distributed) Team Are You On? Interviews about “Us-vs.-Them” in Corporate Settings ........................................................................................................................................1822

R. Privman, S. Hiltz

Following the Sun: Exploring Productivity in Temporally Dispersed Teams .........................................1833J. Colazo

An Experimental Investigation of Online Banking Adoption in China....................................................1840Guangying Hua

Unweaving the Phisher’s Net: An Exploratory Study ...............................................................................1848B. Perez-Mira

Mobile User’s Privacy Decision Making: Integrating Economic Exchange and Social Justice Perspectives .......................................................................................................................................1857

H. Xu, M. Rosson, J. Carroll

Efficacy of Privacy Assurance Mechanisms in the Context of Disclosing Health Information Online .......................................................................................................................................1866

G. Bansal, F. Zahedi, D. Gefen

An Exploratory Study of Bloggers’ Information Sharing Behavior: The Role of Online Privacy Concerns ..........................................................................................................................................1877

S. Chai, S. Das, H.R. Rao

Mediated Internet Experience for Senior Citizens .....................................................................................1885R. Chakraborty, R. Rao, V. Sankaranarayanan, S. Upadhyyaya

Enabling an Agile Information Supply Chain in Service Oriented Architectures with Web Services...........................................................................................................................................................1895

C. Abraham, I. Junglas, M. Willis

Estimating Agile Software Project Effort: An Empirical Study ...............................................................1907L. Cao

A Social Status Perspective of Network Utility over Electronic Channels in Academic Communities..................................................................................................................................................1917

K. Sherif, J. Wilcox, J. Song

Privacy Threat Model for Data Portability in Social Network Applications ...........................................1929S. Weiss

Social Network Sites: Antecedents of User Adoption and Usage ..............................................................1937D. Sledgianowski, S. Kulviwat

Information Disclosure by Children in Social Networking – And, What Do the Parents Know? .........1947Z. DeSouza, G. Dick

Online Social Lending: Borrower-generated Content ...............................................................................1957A. Ortega, F. Bell

The Business Value of Social Network Technologies: A Framework for Identifying Opportunities for Business Value and an Emerging Research Program .................................................1965

D. Kettles, J.S. David

Is There Gold in California Data Mines?: Using Stakeholder Theory to Analyze the Tradeoff between Individual Privacy and the Public Good .....................................................................1984

J. Fedorowicz, J. Gogan, M. Culnan

Do We Need Intermediaries in E-Government? Intermediaries to Create a Demand-driven Government ...................................................................................................................................................1992

M. Janssen, B. Klievink

The Appropriation and Enactment of E-government Projects by ICT Professionals: A Case Study of Dubai......................................................................................................................................2000

N. Alghatam

Business Process Model-based Evaluation of ICT Investments in Public Administrations ...................2009J. Becker, P. Bergener, S. Kleist, D. Pfeifer, M. Rackers

A Preliminary Assessment of the Impact of eGovernment Technologies in Governmental Agencies..........................................................................................................................................................2018

G. Leo

Sources of Conflict between Developers and Testers in Software Development: A Preliminary Investigation .............................................................................................................................2046

X. Zhang, J. Dhaliwal, M. Gillenson, G. Moeller

Volume 4

If ICTs are Laboratories…...........................................................................................................................2058

E. Davenport, K. Horton

Closing the Business-IT ‘Gap’: A Trust-Building Approach ....................................................................2065T. Hatzakis

A Graph Theoretic Approach for Analysis and Design of Community Wireless Networks ..................2077A. Abdelaal, H.H. Ali

Information Technology and Business Value: How Complementary IT Usage Platform and Capable Resources Explain IT Business Value Variation .........................................................................2085

A. Prasad, J. Heales

A Methodological Examination of Empirical Research on Information Systems Success: 2003 to 2007 ...................................................................................................................................................2096

N. Urbach, S. Smolnik, G. Riempp

Complementarities in Extended Enterprises: A Framework for IT Value..............................................2110 S. Kanungo, S. Prasad, V. Jain

Simulation of Automated File Migration in Information Lifecycle Management...................................2118L. Turczyk, C. Frei, M. Behrens, N. Liebau, R. Steinmetz

Toward IT Value Mapping – An Approach to Value-Based IT Management ........................................2129S. Lanzinner, J. Leimeister, H. Krcmar

Understanding the Information Technology Innovation Impact on Firm Performance: An Empirical Investigation.................................................................................................................................2139

M. Ko, J. Clark

Event Studies in Information Systems Research: A Review .....................................................................2148N. Roztocki, H. Weistroffer

IT Innovation Capability and Returns on IT Innovation Persistence ......................................................2158J-H. Lim, T. Stratopoulos

Information Systems and Stock Return Volatility .....................................................................................2173E. Rubin, A. Rubin

Managing Creative Risks..............................................................................................................................2184J. Becker, S. Seidel, F. Muller-Wienbergen, A. Winkelmann

Leveraging Group Cohesiveness to Form Workflow Teams.....................................................................2192A. Bajaj, R. Russell

Value-oriented Process Modeling – Towards a Financial Perspective on Business Process Redesign .........................................................................................................................................................2206

J. vom Brocke, J. Mendling, J. Recker

Paradigm and Pluralism: Using Theory from Occupational Sociology and the Sociology of the Professions to Frame an Identity for IS ................................................................................................2216

M. Somers

Information Systems and Decision Quality: Lessons from Information Economics and Agency Theory...............................................................................................................................................2224

F. Wall

Self-Organization Mechanisms for Information Systems – A Survey ......................................................2233A. Miede, N. Repp, J. Eckert, R. Steinmetz

Concepts from Coevolution in Information Systems .................................................................................2241G. Lewis

B2B Online Reverse Auctions and the Future of Information Systems as the Discipline of Reference........................................................................................................................................................2248

M. Charki, N. Charki

Classification of Communication Defects in DWH Projects......................................................................2260A. Hoffmann, W. Behrmann

The Hirsch Family of Bibliometric Indices As an Improved Measure of is Academic Journal Impact ..............................................................................................................................................2269

M. Cuellar, H. Takeda, D. Truex

Journal Rankings 2008: A Synthesis of Studies..........................................................................................2279M. Gillenson, T. Stafford

Design Criteria for Transparent Mobile Event Recommendations ..........................................................2291M. Radmacher

e-Accessibility: Making the Web Accessible to the Visually Impaired Persons.......................................2302S. Ferreira, D. Silveira, M. Chauvel, M. Ferreira

A Meta-analytic Review of More than a Decade of Research on General Computer Self-Efficacy: Research in Progress.....................................................................................................................2310

C. Posey, Y. Liu, B. Fuller

The Effect of Background Music-induced Arousal on Online Consumer Search Behavior: Evaluating Search Performance and Experience .......................................................................................2317

X. Lingling, K. Haur, C. Chuan

Why and When Will Banner Blindness Occur? An Analysis Based on the Dual Processing Theory ............................................................................................................................................................2326

Y. Sun, K.H. Lim, J.Z. Peng, C. Jiang, X. Chen

The Importance of “who” and “what” in Interruption Management: Empirical Evidence from a Cell Phone Use Study........................................................................................................................2335

S. Grandhi, N. Laws, B. Amento, Q. Jones

A Location-based Approach for Distributed Kiosk Design .......................................................................2343A. Luse, S. Vidrio-Baron, B. Mennecke, A. Townsend

Online Form Complexity Assessment for Developing Assistive Technologies.........................................2351T. Elliman, A. Money, L. Lines, S. Fernando

Understanding and Managing Website Information Content: The WICS Method................................2360J. Hasley, D. Gregg

Generation Y & Web Design: Usability through Eye Tracking................................................................2372S. Djamasbi, T. Tullis, M. Siegel, D. Capozzo, R. Groezinger, F. Ng

Work Flow and Performance under Computer Mediated Interruptions ................................................2383K. Basoglu, M. Fuller

The Impact of Structural Embeddedness on Perceived Trust on Alternative Trading Systems, Trading Cost, and Access to Information in the Fixed-Income Market ...................................2393

G. Bhandari, J. Siam

The “Love of Art” vs. Website Design: An Application of Bourdieu’s Theory in Online Environments ................................................................................................................................................2400

J. Pallud, D. Straub

Introduction of a Coding Scheme of the Source and Target in Appropriation Moves ...........................2409D. Miller

Using Actor Network Theory to Interpret the Introduction of Information Systems within the London Ambulance Service ...................................................................................................................2417

L. Brooks, G. Fitzgerald, C. Atkinson

Factors Motivating Software Piracy in Vietnam ........................................................................................2431C.W. Yoo, M. Kim, Y. Choe, V. Tuan

The Sieve of Overspecialization ...................................................................................................................2443W. Bonner

A Mobile Support System for Collaborative Multi-Vendor Sales Processes ...........................................2451J. Kokemuller, H. Kett, O. Hoss, A. Weisbecker

The Impact Logic of Mobile Technology Usage on Job Production .........................................................2460S. Deibert A. Heinzl, F. Rothlauf

Prototypical Implementation of an Intermediary Platform for Context-sensitive Mobile Marketing Applications ................................................................................................................................2473

A. Albers, C. Kahl

Supporting Global Software Development with Web2.0 Technologies – Insights from an Empirical Study.............................................................................................................................................2485

A. Benlian, T. Hess

Real-time Control Mediation in Agile Distributed Software Development .............................................2494J. Persson, I. Aaen, L. Mathiassen

Leadership and Trust in Partially Distributed Software Development Teams .......................................2502L. Plotnick, S. Hiltz, R. Ocker, A. Rutkowski, M. Rosson

IS-Related Operational Risk: An Exploratory Analysis............................................................................2509J. Goldstein, M. Benaroch, A. Chernobai

Moving Towards Information System Security Accreditation within Australian State Government Agencies ...................................................................................................................................2515

S. Smith, R. Jamieson, D. Bunker, D. Winchester

An Open Reference Framework For Enterprise Information Security Risk Management Using the STOPE Scope and the Six-Sigma Process ..................................................................................2525

M. Saleh, A. Alfantookh, J. Mellor, S. Bakry

A Method for Authentication Services in Wireless Networks ...................................................................2539H. Ngo, X. Wu, P.D. Le, C. Wilson

Cross Domain Privacy Protection for Location-Based Services ...............................................................2548O. Jorns, G. Quirchmayr

Managing of Information Systems Risks in Extended Enterprises: The Case of Outsourcing ..............2556B. Schlaak, S. Dynes, L. Kolbe, R. Schierholz

How Users Respond to Authentication Methods A Study of Security Readiness....................................2567J. Sun, P. Ahluwalia

Do People Trust Facebook as a Technology or as a “Person”? Distinguishing Technology Trust from Interpersonal Trust ...................................................................................................................2577

N. Lankton, D. McNight

Font Personality and B2C E-Commerce Trust...........................................................................................2587S. Sasidharan, G. Dhanesh

Trust and Satisfaction As the Relational Outcomes of Perceived Usefulness in B2C Online Service Context..............................................................................................................................................2593

M. Mantymaki, R. Raitoharju

The Role of Trust in the Intention to Use Feedback from Reputation Systems ......................................2604S. Vannoy, A. Nath, L. Iyer

Privacy Statements, Information Sharing, and Web Purchasing .............................................................2616S. Dasgupta, L. Amey

The Impact of IT Structure and Firm Interdependency on Relational Rents in Innovation Collaboration Networks................................................................................................................................2626

P. Gangi, A. Bush

E-collaboration Systems in Virtual Organizations – Recommendations for Tool Support Based on Genre Analysis ..............................................................................................................................2636

K. Reimer, N. Vehring

Communication and Ties in Distributed Work ..........................................................................................2644A. Tay

e-HR Systems Implementation: A Conceptual Framework ......................................................................2660S. Pant, A. Chatterjee

Good Works and Networks: Information System as Nexus for the Promotion of Sustainable Community Development ........................................................................................................2666

N. Ramiller, M. Pullman

Because Excel will Mind Me! The State of Constituent Data Management in Small Nonprofit Organizations...............................................................................................................................2674

H. West, G. Green

A Leadership Knowledge Management Model for E-Government: A Preliminary Empirical Test ...............................................................................................................................................2689

X. Zhang, V. Prybutok, S. Ryan, J. Sharp

Social Inclusiveness of Electronic Public Service Delivery in Germany –A Quantitative Analysis ..........................................................................................................................................................2698

J. Becker, P. Bergener, Bjorn Niehaves, M. Rackers

An Internet EDI Model for E-Government ................................................................................................2707F. Holder, A. Pidduck

Evaluating eGovernment in the Large – A Requirements-Oriented Approach ......................................2716T. Matheis, J. Ziemann, D. Schmidt, M. Wimmer, P. Loos

Adoption of e-Government in Europe: A Regional Level Perspective .....................................................2727M. Williams, Y. Dwivedi

An Exploratory Analysis of E-government Development in the Caribbean ............................................2736R. Joseph, P. Jeffers

Volume 5

New Public Management and IT: A Mexican Case Study.........................................................................2746

J. Vilchis, R. Sandoval-Almazan

Blackberry Addiction: Symptoms and Outcomes ......................................................................................2754O. Turel, A. Serenko, N. Bontis

RFID-based Recommender Systems in Stationary Trade .........................................................................2765T. Hansen, P. Loos

Connecting to the Next Generation Mobile Desktop..................................................................................2775G. Mangalaraj, C. Amaravadi

Mobile Computing Trends in IS Research: An Inductive Categorization Analysis................................2784Y. Yu, A. Datta, D. Ladd, S. Sarker

The Evolution of the German Corporate Network (1896-1933) ...............................................................2795K. Krenn, P. Windolf

Social Network and Content Analysis: An Integrated Methodology to Investigate a Global Community Evolution...................................................................................................................................2805

M. DeMaggio, F. Grippa, G. Passiante

Profile of the Social Network in Photo Sharing Systems ...........................................................................2815P. Kazienko, K. Musial, T. Kajdanowicz

Social Network Analysis using Author Co-citation Data...........................................................................2827H. Kim, G. Barnett

Studying Community Dynamics with an Incremental Graph Mining Algorithm...................................2836T. Flakowski, A. Barth, M. Spiliopoulou

Social Sensors for Automatic Data Collection ............................................................................................2847D. Olguin, A. Pentland

Seeking Synergies between Four Views of Service in the IS Field ............................................................2857S. Alter

Fit between IT Outsourcing Supplier Sourcing Capabilities and Organizational Structure: A Conceptual Model .....................................................................................................................................2869

A. Plugge, H. Bouwman

Service Consumer Model: Understanding and Describing Consumers for New Service Development ..................................................................................................................................................2879

A. Hochstein, W. Brenner, B. Schindholzer

Modeling, Customer-Specific Configuration and Calculation of Value Bundles ....................................2890J. Becker, D. Beverungen, R. Knackstedt, O. Muller

Bidder Migration and Its Price Effects on Auctions ..................................................................................2900M. Lin, W. Jank

A Matching Algorithm for Selecting Web Services Based on Non-Functional Features ........................2915S. Elnaffar

‘Academic Capitalism’: Universities’ Consultancy Agendas ....................................................................2926K. Grant, G. Spinelli, P. Duncan, R. Hackney, D. Edgar

Developing the Concept of Individual IT-Culture: The Spinning Top Metaphor...................................2940I. Walsh, H. Kefi

The Role of IT Culture in IT Management: Searching for Individual Archetypal IT Cultural Profiles ............................................................................................................................................2952

I. Walsh, H. Kefi

A Rural Tale: A Cautionary Allegory For IS Researchers........................................................................2968M. Newman

Teenagers’ Elective Use of Computer Technology in Middle and High Schools: The Role of Gender............................................................................................................................................................2980

S. Vilvovsky, J.Fedorowicz, A. Golibersuch

Intentions to Use Virtual Worlds: An Exploratory Study .........................................................................2992J. Shen, L. Eder

Second Life: Community and Society as a Focus for Marketing Approaches.........................................2999R. Hooker, D. Paradice

Towards World of Warcraft as an Experiment Platform for Teams .......................................................3010A. Dannecker, S. Richter, U. Lechner, N. Dressner, S. Fabisch, A. Ilsemann

Piloting RFID in an Aerospace and Defense Supply Chain.......................................................................3024A. Tewary, P. Kosalge, J. Motwani

E-Transcript Web Services System Supporting Dynamic Conversion Between XML and EDI............3036M. Kwak, W. Kang, G. Leroy, S. Chatterjee

Knowing A Few Rules Doesn’t Mean You Can Play the Game: The Limits of “Best Practice” in Enterprise Systems...................................................................................................................3045

P. Devadoss, M. Chiasson, R. Fuente

Exploring Different Roles of Information Technology for Increasing Productivity: Manufacturing vs. Service Industries..........................................................................................................3052

J. Moon, S. Jo, H-K. Lee, S-O. Kwon

An Exploratory Study on Environmental Sustainability and IT Use .......................................................3063L. Sayeed, S. Gill

An Ethnorelative Framework for Information Systems Design ...............................................................3070D. Saab

A Preliminary Investigation of the Moderating Affects of National Culture and Regulation on the Relationship between Innovation and Performance of Information Service Firms ....................3081

K. Bagchi, P. Kirs

A Conceptual Model for Explaining Violations of the Information Security Policy (ISP): a Cross Cultural Perspective ...........................................................................................................................3089

K. Alshare, P. Lane

Cross Cultural Study of Multimedia Effects on First Impression Bias ....................................................3099X. Fang, T. Rajkumar

An Investigation into the Relationship between Gender Perception of Computing, Computer Self-efficacy, and Anxiety: Comparison between the US and India .......................................3105

K. Laosethakul, T. Leingpibul

Culture and IS: A Criticism of Predefined Cultural Archetypes Studies ................................................3113M. Ali, L. Brooks

Project Management Techniques for Managing Cross-Cultural Differences in IT Offshore Outsourcing ...................................................................................................................................................3124

M. Prifling, R. Gregory, R. Beck

A Bayesian-Decision Analysis Framework for the Financial Evaluation of Automatic Incident Detection Devices............................................................................................................................3133

P. Pendharkar

Updating Data Warehouses with Temporal Data ......................................................................................3139N. Rahman

The Effect of Individual Differences, Tasks, and Decision Models on User Acceptance of Decision Support Systems.............................................................................................................................3147

Y. Liu, A. Chen

A New Method for Conflict Resolution Based on Multiagent Reinforcement Learning Algorithms .....................................................................................................................................................3158

D. Li, Ju Jiang, H. Gong, J. Liu, B. Jiang

How the Web Influences the Way We Perceive and Evaluate Goods: An Exploratory Study ..............3166Y. Wan, M. Nakayama, N. Sutcliffe

Exploring the Relationship Between Knowledge Management and Organizational Learning Via Fuzzy Cognitive Mapping .....................................................................................................3175

A. Sharif, Z. Irani

Research in Healthcare DSS: Where Do We Go from Here? ...................................................................3186W. Landrum, J. Huscroft, T. Peachey, D. Hall

An Ontology-based Approach for Model Representation, Sharing and Reuse .......................................3194A. Deokar, O. El-Gayar, N. Taskin, R. Aljafari

Adoption of Information Technology by Micro-enterprises: Insights from a Rural Community .........3203S. Qureshi, M. Kamal, T. Good

Acculturation to the Global Culture, Ethnic Identification and the Adoption of Social Computing .....................................................................................................................................................3214

R. Ayouby, A. Croteau

A Model for Understanding Success of Virtual Community Management Teams .................................3224C. Rosenkranz, C. Feddersen

A Service Integration Model of Value Creation: A Study of Commercial Online Communities..................................................................................................................................................3234

J. Cai, L. Qiu, F. Ren

Online Consumer Reviews: Does Negative Electronic Word-of-Mouth Hurt More? .............................3242C. Cheung, M.K.O. Lee

Virtual Organizations in Practice: A European Perspective.....................................................................3252A. Abuelmaatti, Y. Rezgui

Antecedents of Behavioral Intention of Virtual Community Participation: An Empirical Study .........3261H. Li, V. Lai

Economics of Virtual Communities – The Case of the Berlin Stock Exchange .......................................3270J. vom Brocke, C. Sonnenberg, C. Lattemann, S. Stieglitz

The Benefits of Unexpected Informal Customer Support from Vendors in Online Communities ........3281Y. Merin, W. Wang

From Dichotomy to Ambidexterity: Transcending Traditions in Software Management .....................3289N. Napier, L. Mathiassen, D. Robey

Requirement Prioritization Decision Factors for Agile Development Environments .............................3298G. Hoff, A. Fruhling, K. Ward

Integrating Lightweight Systems Analysis into the Unified Process by Using Service Responsibility Tables ....................................................................................................................................3309

X. Tan, S. Alter, K. Siau

Systems Analysis Using the Transtheoretical Model of Behavioral Change: Encouraging Adoption of “Best Practices” Over “Standard Practices” .........................................................................3319

M. Benton, M. Tremaine

Understanding Use Cases: Harnessing the Power of Narratives to Comprehend Application Domains..........................................................................................................................................................3328

M. Hvalshagen, V. Khatri, R. Venkataraman

The Impact of Operating System Obsolescence on the Life Cycle of Distributed Systems ....................3336H. Mattord, T. Bandyopadhyay

The Overreliance on Analyst Experience in the Selection of Requirements Elicitation Techniques .....................................................................................................................................................3343

R. Fuller, C. Davis

A Software Release Planning Methodology for Developers ......................................................................3353J. Jewer, K. McKay

Application of Domain Ontology for Decision Support in Medical Emergency Coordination ..............3364F. Sujanto, F. Burstein, A. Ceglowski, L. Churilov

Information Theoretic Approach to Design of Emergency Response Systems........................................3374R. Chen, R. Sharman, H. Rao, S. Upadhyaya

Using Biometric Authentication to Improve Fire Ground Accountability: An Assessment of Firefighter Privacy Concerns...................................................................................................................3384

D. Carpenter, A. McLeod Jr., J. Clark

A Model of Error Propagation in Satisficing Decisions and its Application to Database Quality Management ....................................................................................................................................3394

I. Gelman

A Framework for Classification of the Data and Information Quality Literature and Preliminary Results (1996-2007) ..................................................................................................................3405

M. Neely, J. Cook

Towards a Semantic Data Quality Management – Using Ontologies to Assess Master Data Quality in Retailing .......................................................................................................................................3419

J. Becker, M. Matzner, O. Muller, A. Winkelmann

Volume 6

The Economic Sciences and the Information Age: Lessons from the Nobel Laureates ..........................3430

P. Alexander, J. Alexander

Impacts of Social Network Structure on Knowledge Sharing in Open Source Software Development Teams ......................................................................................................................................3439

Y. Long, K. Siau

Open Source Software in Complex Domains: Current Perceptions in the Embedded Systems Area .................................................................................................................................................3449

B. Lundell, B. Lings, A. Syberfeldt

Toward a Theory of Socialization in Open Source Software Communities: A Symbolic Interactionist Perspective .............................................................................................................................3456

J. Devan, D. DiTullio

Lessons Learned from the Development and Marketing of Mozilla Firefox Browser ............................3464L. Jin, B. Robertson

A Cooperative Analysis Framework for Investment Decisions in Community Source Partnerships...................................................................................................................................................3473

M. Liu, D. Zeng, J. Zhao

A Comparison of Evaluation Networks and Collaboration Networks in Open Source Software Communities..................................................................................................................................3484

D. Hu, J. Zhao

Uma Análise do Nível de Maturidade do Alinhamento Estratégico entre Negócio e Tecnologia de Informação ............................................................................................................................3492

A. Brodbeck, E. Rigoni, N. Hoppen

Evaluation of Information Technology Business Value: Review theoretical and Initial Study in a Brazilian Industry .......................................................................................................................3500

M. Neto, F. Viana, M. Anez

Factores que Influyen la Decisión de Tecnologías de Información“Outsource” .....................................3513 L. Flores, C. Navarrete, J. Gomez

Orientação do Alinhamento Estratégico entre Negócio e Tecnologia de Informação: uma Análise Focada no Processo de Desenvolvimento de Produtos .................................................................3529

E. Tonollli, A. Brodbeck

El Impacto del Adiestramiento, Habilidades en Tecnología de la Información y Gerencia de Proyectos en el Éxito de Implementaciones de Sistemas Integrados de Planificación de Recursos Empresariales (ERP) en la Pequeña y Mediana Empresa: Una investigación empírica en América Latina.........................................................................................................................3538

M. Maldonado, M. Santana, O. Lorenzo

Mobile Telephony in Latin America: New Opportunities to Reduce Poverty? .......................................3551C. Bonina, M. Illa

Una Experiencia de Vinculación entre un Programa Académico, las Necesidades de la Industria y las Tendencias de la Disciplina .................................................................................................3561

M. Mejia, J. Incera, M. Conway

Participación de los Usuarios en la Evaluación de Sistemas de Información ..........................................3568J. Reynoso, M. Sandoval

Análisis de los Roles De Liderazgo en la Implementación de Sistemas Empresariales (ERP). Caso de una Universidad Mexicana ................................................................................................3578

N. Sanchez, P. Santiago, J. Mendoza, J. Martinez-Herrejon

Identity Meanings and Online Interactions of Hybrid Transnational Communities of Immigrants ....................................................................................................................................................3588

E. Hueta, C. Navarrete

Mapas de Conocimiento: Caso Práctico en una Entidad Gubernamental ...............................................3596E. Vilcapoma-Escurra, J. Robles-Flores

Clusterización de la Industria de Software en México...............................................................................3606C. Dorantes, J. Torres

Social Cognitive Theory: Information Security Awareness and Practice ................................................3614S. Galvez, I. Guzman

Exploratory Study of the Factors that Influence the Adoption of Electronic Commerce in a Latin-American Context...............................................................................................................................3625

E. Grandon, N. Poblete

B2C Advice on Complex Service Products via Video Calls: Explanations from Social Presence and Adaptive Structuration Theory ............................................................................................3634

M. Schmidt, R. Walczuch, K. deRuyter

Being Interrupted by Instant Messaging: Does it Matter Who is Interrupting - the Boss or the Coworker? ...............................................................................................................................................3641

A. Gupta, H. Li

Collaborative Worlds and Avatar-Based Communication: A Comparison of Virtual Worlds with Traditional and Computer-Mediated Communications Media ..........................................3648

S. Goh, D. Paradice

IT Outsourcing: Examined Under the Resource-Based View Lens..........................................................3657S. Wunnava, S. Ellis, M. Kroll, J. Watkins

Stakeholder Analysis Framework for IT Enabled Healthcare Outsourcing: Critical Success Factors ..............................................................................................................................................3662

S. Chatterjee, L. Obal, B. Tulu, S. Murthy

Boundary Spanning Capabilities in Offshored Information Systems Development Projects: A Conceptual Framework ............................................................................................................................3676

P. Krishman, C. Ranganathan

Revising the IT Outsourcing Decision Model: A Transaction Cost Perspective .....................................3685F. Alaghehband, S. Wu, S. Rivard, S. Goyette

Deriving a Holistic Performance Measurement System for the European Clearing Industry...............3695M. Chlistalla, T. Schaper

Requirements Specification for Supply Chain Controlling – a Mini Case Study....................................3708M. Laumann

A Fuzzy Logic Approach to Prove Bullwhip Effect in Supply Chains .....................................................3718M. Zarandi, M. Avazbeigi

Calculating the Process Driven Business Value of RFID Investments – A Causal Model for the Measurement of RFID Technologies in Supply Chain Logistics ........................................................3729

J. Becker, L. Vilkov

Facilitating Flexibility in Supply Chain Organizations: The Confounding Effect of Information....................................................................................................................................................3739

J. Skipper, W. Landrum, J. Huscroft, D. Hall, T. Peachey, J. Hanna

IT Portfolio Management: A Case Study ....................................................................................................3749J. Burke, M. Shaw

Language-critical Enterprise and Software Engineering ..........................................................................3760E. Ortner

An Exploratory Study Comparing the Core Concepts of Information Systems Development and Software Engineering .....................................................................................................3772

N. Hassan, L. Mathiassen

Understanding Factors Influencing Proficient Information Systems Usage............................................3781B. Eschenbrenner, F. Nah

Improving End-User Satisfaction through Techno-Stress Prevention: Some Empirical Evidences........................................................................................................................................................3789

Q. Tu, M. Tarafdar, T. Ragu-Nathan, B. Ragu-Nathan

User Adoption of a CRM-based Information System within a Financial Services Organisation: An Empirical Analysis..........................................................................................................3797

A. Sharif, Z. Irani

Understanding the Motivations of Customer Knowledge Sharing in Online Community .....................3808S. Shek, C-L. Sia

Isolation and Emotions in the Workplace: The Influence of Perceived Media Richness and Virtuality........................................................................................................................................................3815

J. Pallud, C. Elie-Dit-Cosaque

Knowledge Management Culture Audit: Capturing Tacit Perceptions and Barriers ............................3824M. Levy, I. Hadar, S. Greenspan, E. Hadar

They Call For Help, But Don’t Always Listen: The Development of the User-Help Desk Knowledge Application Model .....................................................................................................................3832

C. Carr, P. Bateman, S. Navlakha

Developing Knowledge Absorptive Capacity of SMEs in China...............................................................3844A. Yu, X-Y. Dong, D-J. Qi

The Impacts of Socio-economic and Cultural Factors on the Network Readiness of Nations: A Focus on the Regions of Africa .................................................................................................3853

P. Ifinedo

Learning from the Past & Charting the Future of IS Research on Africa: Reflections on Information Systems Research on Africa within Western Information Systems Journals ....................3863

P. Meso

Information Systems Ph.D. Program in Africa: The Case of Addis Ababa University - Ethiopia ........3877S. Negash, R. Watson

Service Management in Operations.............................................................................................................3884S. Conger, M. Winniford, L. Erickson-Harris

Quality of IS in Services: Theory of Constructs for Service, Information, and System .........................3894Y. Ding

Using ITIL to Improve IT Services..............................................................................................................3903K. Duffy, B. Denison

A Reference Process Model for IT Service Management ..........................................................................3912M. Rohloff

Towards a Generic Governance Model for Service-oriented Architectures ............................................3922M. Niemann, J. Eckert, N. Repp, R. Steinmetz

Error Reduction in Healthcare Delivery .....................................................................................................3932D. Poo, S. Sethi, A. Ratty

Examining HIV and Tuberculosis using a Decision Support Systems Computer Simulation Model: The Case of the Russian Federation ...............................................................................................3938

R. Lebcir, R. Atun, R. Coker

Assessing Hospital Information Systems Processes: A Validation of PRISE Information Systems Success Model In.............................................................................................................................3956

S. Ozkan, N. Baykal, M. Sincan

Technology Management Competency of Healthcare IS Professionals and Its Effects on IT-healthcare Partnerships ..........................................................................................................................3968

J-H. Wu, Y-C. Chen

Cost Of Controlling Modern Healthcare With Information Systems ......................................................3978M. Guah, K. Fink

Quality Assurance Based Healthcare Information System Design ...........................................................3986M. Shaw, B. Stahl

Health Service Providers’ Preferences in ICT Use for Health Service Delivery in Namibia..................3995M. Shivute, V. Owei, B. Maumbe

Toward Adopting a Nationwide Health Information Network (NHIN): Promises and Challenges ......................................................................................................................................................4013

N/A

Dynamic Healthcare Connectivity and Collaboration with Multi-Agent Systems ..................................4023J. Woodside

Prospective Analysis of the Mobile Health Information Systems in China..............................................4032X. Li

Towards a Knowledge-Based Secure Healthcare Resource Balancing System .......................................4041A. Immonen, R. Bali, N. Wickramasinghe

Health Informatics: A UK and Canadian Perspective on Current and Future Challenges ...................4046V. Baskaran, R. Bali, H. Arochena, R. Naguib, M. Khanapi, B. Shah, A. Guergachi, C. Byrne, N. Wickramasinghe

A Flexible Telemedicine Framework for the Continuous Upkeep of Patient Lifetime Health Records (F2U-LHR)......................................................................................................................................4052

V. Baskaran, R. Bali, R. Naguib, M. Ghani, I. Marshall, J. Puentes, N. Wickramasinghe

Bridging Care Communication and Health Management within Diverse and Underserved Populations ....................................................................................................................................................4064

N. Botts, T. Horan

Finding a Grassroots Voice for Consumer Empowerment in E-healthcare: a State Level Perspective Using the Grounded Theory Investigation .............................................................................4072

S. Drye Cannoy, A. Salam, L. Iyer

A Monte Carlo Investigation of Partial Least Squares, with Implications for Both Structural and Measurement Models..........................................................................................................4083

M. Aguirre-Urreta, G. Marakas, M. Ellis, W. Sun

Courting Multidisciplinary Illiteracy ..........................................................................................................4097N. Hassan

Author Index