(14) Issued by INFORMATION ABOUT ENGELHARDT€¦ · Engelhardt has in 2017 (spring) started a...

INFORMATION ABOUT ENGELHARDT ANSWERS TO

FREQUENTLY ASKED QUESTIONS- SELF AUDIT QUESTIONNAIRE

1 (14) Issued by Name: Cecilia Bjärno Title: Quality manager Signature:

Date: 25 April 2019

1.7.1 Quality Assurance – Answers to FAQ

Issued by: Cecilia Bjärno Date of Issue: 2019-04.-25

Authorized by: Eva-Lotta Nylén Date of former edition: 2018-10-18

GENERAL COMPANY DETAILS Company name B. Engelhardt & Co AB Address Box 49 Postal address SE-421 21 Västra Frölunda, Sweden Visiting address Reningsverksgatan 10, SE-421 47 Västra Frölunda, Sweden GLN (Global Location Number)

7350022930001

GPS Coordinates of the sites WGS84: Lat N 57° 38′ 44″ Lon E 11° 55′ 27″ Decimal: 57.6457, 11.9243 RT90: X: 6397831, Y: 1268326

Closest international airport Gothenburg-Landvetter-Airport (GOT): 34,4 km from Engelhardt Västra Frölunda

Phone +46 (0)31 709 17 00 Fax Engelhardt has no fax any longer E-mail [email protected] Website http://engelhardt.se Organisation Structure and Responsibilities

Are defined in our quality manual.

Managing Director Eva-Lotta Nylén [email protected] +46 (0)31 709 17 03; +46 (0)706 89 24 50

Sales Manager Bakery

Patrick Hallgren [email protected] +46 (0)31 709 1718

Sales Manager Food industry

Jan-Anders Johannesson [email protected] +46 (0)31 709 1716

Sales Manager Nutrition

Anders Jonasson [email protected] +46 (0)31 709 1719

Quality Manager Cecilia Bjärno [email protected] +46 (0)31 709 17 20; +46 (0)709 298 299

Environment contact Joakim Hansen [email protected] +46 (0)31 709 17 33; +46 (0)739 171 705

Commercial contact For more information - See our website: http://engelhardt.se/foretaget/kontakt/

Emergency/Crisis contact/ out of office contact

See commercial contact or contacts above. Head Responsible: Managing director

Type of Company Family owned Business entity in Finland Started december 2014 Subsidiary companies Engelhardt A/S, Vejle, Denmark Established year 1962 (Engelhardt); 2003 Engelhardt A/S; Field of business

-Business to business sales of food products, traded goods and own manufacture. -Manufacture and packaging of dry food for business to business and consumers. Both own brand and private label products are produced and packaged. -Packaging range from consumer packaging to big bags.

mailto:[email protected]

http://engelhardt.se/




http://engelhardt.se/foretaget/kontakt/




Date: 25 April 2019




(10 g to 1000 kg) Several different packaging solutions for consumer packages available. -Import and distribution of food products. -Type of products: Bakery and pastry products, cereals, food industry ingredients (for confectionary, feed (pet food), processed meats, etc), Nutrition products for health and wellness -muscle building, recovery and weight control. (Powder mixes, bars and RTD)

Production sites Engelhardt AB- V Frölunda – manufacture of dry blends and packaging of big bags and bags as well as consumer packages.

Major customers It is our policy not to mention our customer´s names.

GDPR-protection of personal information

Engelhardt comply with the GPDR - General Data Protection Regulation –(EU) Regulation 2016/679. Procedures have been implemented to secure that we handle personal data in a safe way.

Number of employees (approx.)

B. Engelhardt & Co AB: 59 of which quality (QA,QC), hygiene and laboratory : 5 of which product development: 5 of which production: 11 of which ware house: 5 of which managers/supervisors: 10 Engelhardt A/S (sales-administration): 7 Engelhardt Finland (sales): 2

Food production and packaging – Licence and notification - Revised and approved by

Engelhardt AB- Västra Frölunda: Miljöförvaltningen Göteborgs Stad, (Municipal Environment and Health Protection, city of Gothenburg)

VAT no

Engelhardt AB- Västra Frölunda: SE 5565 290128 01 Engelhardt A/S: DK 10112427

Turn over (2017/2018)* (*split financial year)

B. Engelhardt & Co AB: 268 millions SEK Engelhardt A/S: 31 millions DKK


B. Engelhardt & Co AB: 282 millions SEK Engelhardt A/S: 31 millions DKK


B. Engelhardt & Co AB:285 millions SEK Engelhardt A/S: 32 millions DKK

Total annual capacity (tons) (2017/2018)

Engelhardt AB- Västra Frölunda: Total tons sold: 10 600 Total tons produced: 3 500

Standard Business Credit Report

Business check, Rating 1-10; Engelhardt’s rating: 10

Liability insurance 10 millions SEK Coverage Worldwide except Canada and US Insurance company Insurance no

Länsförsäkringar Göteborg och Bohuslän 2074157*00

Swift code NDEASESS IBAN SE61 9500 0099 6026 0529 7858 Bankgiro 506-8234




Date: 25 April 2019




Factory/ware house buildings (Building year)

Engelhardt: Production: 1972, 2012, 2017 Ware house: 1972, 1998, 2009

QUALITY/ FOOD SAFETY Quality Policy Available at our homepage:

http://engelhardt.se/kvalitet/certifikat-och-dokument/ or http://engelhardt.se/quality/certificats-and-documents/?lang=en

Quality certification

FSSC 22000

Engelhardt Västra Frölunda Certificate no Scope: Last inspection: Certifying body: Earlier certification

FSSC 22000 Category CIV 10239-01 Blending and packing of dry mixes for the food industry, Packaging of powder mixes for consumers for valid certificate please see: http://engelhardt.se/kvalitet/certifikat-och-dokument/ or http://engelhardt.se/quality/certificats-and-documents/?lang=en Information to be found on valid certificate. Information to be found on valid certificate.

BRC certified 2003-2017

We do not submit our audit report to customers. It is confidential and may be shared during an audit/visit.

Audit All customers (or certifying bodies on behalf of them) are welcome to

review our quality system, production plant, warehouse and premises. Please contact the quality manager.

QA-Production Procedures to ensure that the manufacturing and handling process is

quality assured are documented in “Kvalitetshandboken” (Manual for quality assurance). This includes i.a. procedures for handling raw material and ready products, technical manuals, cleaning procedures, handling of rework and documentation of checks of control points. The procedures are approved by QA. Records of produced batches are kept minimum 5 years.

HACCP Our HACCP system is a part of our quality assurance certification.

We have a HACCP plan for all our products and follow guidelines from Swedish Food authorities including the Codex Alimentarius. Our HACCP plan is developed and supervised by a team with relevant

http://engelhardt.se/kvalitet/certifikat-och-dokument/

http://engelhardt.se/quality/certificats-and-documents/?lang=en







Date: 25 April 2019




competence including members from quality, production and maintenance. Our risk analysis covers biological, physical, chemical and allergen risks. Also (Food fraud) vulnerability and threats are considered. The HACCP plan is verified yearly. Only low-risk products are handled at Engelhardt. For production of powder product in bulk (including big bags and bags) we have two critical control points (CCP:s); - loading ingredients (correct ingredient is loaded into blender) - labelling (correct label, which covers correct ingredient declaration). We also have oPRP/VICP; sieve, metal detector, cleaning of blender (when change of allergens). For packaging of powder product in consumer packages we have the following CCP:s ; -connecting bulk package to packaging machine (correct product will be loaded into packaging machine) -correct label on the consumer package (ensuring correct ingredient declaration) - cleaning of packaging machine (when change of allergens) And the following oPRP/VICP : deliver of ordered product to packaging line. Production of nut containing products is made in a special separated nut department. This includes mixing and packaging in consumer packages. CCP is - loading ingredients (correct ingredient is loaded into blender) oPRP/VICP are -Control of results of analyses of mycotoxins in nuts -Correct packaging (includes ingredient declaration) Ware house – oPRP/VICP -Control on receipt and registration of raw materials with claims on reduced allergen content (such as gluten free, lactose free and low lactose Records of control of CCP and oPRP/VICP are verified by Quality department and kept minimum 5 years. Flow charts with CCP:s are available on request.

GMO Engelhardt has no written policy on the use of GMO. But our practice is

that no GMO derived products are stored in the ware house nor used in the production at our site. GMO derived products may be sold by Engelhardt, but then only for direct transport to the customer.

Allergens Engelhardt´s HACCP plans cover the ingredients defined as allergens

by current EU legislation and the allergen pea. The following allergens are handled at Engelhardt head factory in Västra Frölunda: soya, milk (milk protein and lactose), egg, sesame seed, gluten, celery, sulphur dioxide and sulphites, and pea.




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On the site there is also the separated Nut department (see below) where nuts are handled in addition to the other allergens mentioned. Engelhardt has a quality system in place (including the HACCP system) that prevents cross-contamination of these allergens. This system includes as main steps; - risk assessment of allergens of all raw material - physical/time segregation - scheduling of production - special cleaning procedures - control of cleaning - random analyses of allergens - regular training of production and ware house staff

Nuts The head factory is a nut free facility.

Engelhardt has in 2017 (spring) started a separate production unit, where nuts are used as ingredients. This unit is situated in a separate building on the same fenced area as the head office and factory/ware house. The unit has separate entrance and goods delivery/ loading. Storage of raw materials, blending, packing and storage of ready products are all within the nut unit area. The unit includes a blender and a packing line for consumer packages. The unit has a special eating facility area and dressing room. Several procedures are in force to assure that the nut free status of the head factory is kept. The staff is specially appointed and trained handling both production and ware house functions. Only authorised staff is allowed to enter the nut department. Special shoes and garments are used and all visitors use special protective clothing and shoe covers. All products produced within the nut department are marked “may contain traces of nuts”

Gluten free/ Lactose free/ Low lactose products

Engelhardt, Västra Frölunda has a system in place for the production and packaging of food products claimed to be gluten free /and lactose free/ low lactose. The procedures for the manufacture of these products are documented and staff gets special training. Analyses of the allergen (gluten or lactose) are made on each batch or on every sequence of batches or randomly, in agreement with customer.

Traceability Engelhardt has traceability one step back and one step forward.

We trace our products using article number and batch number. For trading products, our article number and the suppliers batch/lot number are used. For produced batches every batch number of each single ingredient and packaging material is noted. Both raw materials and packaging material in contact with food product is traceable.




Date: 25 April 2019




Batch Every produced batch has a unique batch number. Engelhardt’s batch number is structured as follows: YDDDBXXX; Y-number of year (2013=3), DDD-day number (16

th

May=136), B-Blender identity, XXX-serial number) A pallet may contain products with more than one batch number. Bulk batches are defined as the net quantity blended in one machine/ production line. The quantity may vary from (approx.) 500- 1500 kg Consumer package batches are defined as the whole quantity packaged for one customer order, which might include several bulk batches and several days.

Glass and brittle material policy

If possible, we avoid glass, hard plastic or other brittle material in our production or warehouse. Since no acceptable options have been found, all windows and lamps in production are splitter protected. All glass and brittle material are listed and inspected regularly. Any deviation is dealt with immediately. Cell phones used in production area have to be protected with plastic.

Laboratory

Engelhardt has an internal laboratory where sensory, chemical and microbiological analyses are carried out. We offer following analyses: Chemical: protein, moisture, fat, pH Microbiological: Standard Plate Count, Enterobactericeae, Yeast, Mould and Salmonella. *E.Coli and Coliforms may be analysed on special agreement. All analyses are made according standardized methods. Performance is checked several times per year in achievement tests.

Microbiological analysis Method

Standard plate count NMKL 86:2006 or 3M Petrifilm

Enterobacteriaceae 3M Petrifilm

Yeast and mould NMKL 98:2005 or 3M Petrifilm

Salmonella NMKL 71:1999

E.Coli* 3M Petrifilm

Coliforms* 3M Petrifilm

Chemical analysis Method/Equipment

Protein Dumas TruSpec CN, Leco Corporation

Fat Extraction. FOSS SoxtecTM

2050

Moisture Mettler Toledo Halogen HR73 Moisture analyser

pH WTW pH 526, Christian Berner

Protein, fat, moisture and pH NIR, FOSS NIR-system 5000

Gluten Agrastrip

For other analyses (for example allergens, pesticides, Bacillus cereus, Bacillus subtilus, etc) external accredited laboratories are used.

Pest control External company (Nomor) is contracted for pest control.

This includes - regular (6 times a year) pest controls (exterior and interior controls,




Date: 25 April 2019




control on flying insects, creeping insects and rodents). - access to specialist knowledge. - resources to rapidly respond to infestation issues. - trend analyses and a yearly in-depth analyses and a review of the control measures in place. The control measures are decided based on a risk assessment. The pest control stations (both inside and outside the buildings) are marked on a site map.

Chemical controls All chemicals are listed.

All chemicals are stored in locked cupboards when they are not used. Smaller quantities for daily/ frequent use are stored in dedicated places. Only food approved lubricants are used.

Control of water Water is not used as an ingredient. Water is only used for cleaning

purposes. Blending machines are normally not cleaned with water inside. The used water is approved for drinking.

Waste disposal Engelhardt has a contract with an external waste company that

regularly, or on demand, takes care of the waste. The waste is sorted. Waste in production is daily or more frequently removed.

Internal audit Engelhardt has a team of externally formal trained competent internal

auditors, including staff from production, quality, product development, purchase and administration. Activities that influence the implementation of our quality system are audited once a year based on a risk assessment. Reports, including non-conformities are made and communicated to audited personnel and quality manager. The result is documented in a report in addition to the specially documented non-conformities. The audits are carried out by personnel independent from the audited department.

Complaints and non-conformities

Engelhardt has a system for recording and investigating product complaints and internal non-conformities. Root cause analyses are made when food safety is at risk or non-conformities are repeated. Continuous improvement work is an important part of our quality work.

Recall process Recall process and responsibilities are clearly defined in our quality

manual. The process is tested once a year. Responsible for that the test is made and the follow-up is the quality manager. Three real recalls has taken place within the last 5 years. 2016, 2018 and 2019 all of them due to metal foreign objects in raw materials.




Date: 25 April 2019




Security and Food defence

Engelhardt: Only authorised personnel are permitted to enter our production and ware house facilities. Records are kept for visits. There is a surveillance system, entrance to site is only possible through the reception (locked door) and the warehouse office, which only is open when staff is present. Entrance to the production facility and store area; door is locked and need to be opened by a company pass or with code or key. Several doors (for example to the changing facilities) within the site are locked and need to be opened with pass. Each opening with pass is registered. After normal working hours the pass and a code is required. A procedure is in place for yearly evaluation of food defence. The awareness of food defence is a part of the continuous training of the staff.

PERSONNEL AND HYGIENE Hygiene rules Procedures for personal hygiene are clearly defined in our quality

manual. To enter production; protecting clothing, hairnet, special shoes or shoe covers must be used. Beard cover is requested when working with open product. Washing and disinfection of hands are compulsory.

Protective clothing Only protective clothing provided by the company is allowed in the

production area. The clothes of the production staff are changed 1-2 times a week or when necessary. T-shirt is changed after every allergen cleaning. Special rules exist for clothing when “free from- products” are produced. The clothes are washed by an external authorised laundry company which makes controls on effective cleaning. In addition Engelhardt makes random checks on washed clothes.

Dressing room Production and warehouse staff have their own double wardrobe: one

for private clothes and belongings, and one for work wear. There are also separated cupboards for cleaned clothes.

Jewellery policy In production and warehouse it is not allowed to wear jewellery,

watches, visible piercing and/or similar loose objects that are a risk for contamination of the products.

Training All new employees are introduced according a specific program

adapted to the tasks. Training essential for food safety and quality assurance is documented and signed. All staff in production, warehouse and laboratory involved in CCP control has, as a minimum, had an introduction about allergens, hygiene and key terms in HACCP and our quality assurance system. A training course on these subjects is given for all production and warehouse personnel yearly. The course is followed by a test for all participants.




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The need of training of personnel in order to secure product safety, legality and quality is monitored yearly. A training programme is set if considered relevant.

Visitors Visitors to production and ware house area are only permitted access

when accompanied by one of our employees. No visitors are aloud in the nut unit. Hygiene rules for visitors are documented in a leaflet. All visitors have to read and sign that they have read the rules. Contract workers receive information about our hygiene and quality regulations before being allowed access. Visitors have to sign that they do not have any disease that may endanger food safety, before entering production and ware house.

Smoking and snuff policy Not allowed in Engelhardt's factory area. (Production and warehouse).

Smoking within the plant area is only allowed out-doors at dedicated places.

Food and catering facilities The eating facility is separated from the production area. No

consumption of food, snacks, drink etc. is allowed in production area or warehouse. Nuts of any kind are prohibited to bring into the eating facility area.

Medical screening

Engelhardt has a health programme for staff, including health control every second year and access to medicine care if necessary. Staff is urged to make controls, if visits have been made to areas with risk of contagious diseases that may endanger food safety.

Occupational health and safety at work

Engelhardt has a system of safety officers -persons appointed responsible for the safety in the working place per department (so called “skyddsombud”, as defined in Swedish law) Regular inspections of each department are made by the head safety officer, the safety representative of the department and a representative of Engelhardt. Notes are taken of non–conformities and measures and followed up.

EHS risk assessment and management

See above information on Occupational health and safety at work and below information on Environment.

SUPPLIERS/ RAW MATERIALS Supplier approval procedure All suppliers are risk assessed and approved or not.

In order to become an authorised supplier to Engelhardt, the supplier has to fill in and sign a supplier assessment form and send requested documents. Companies may send their own documentation if essential issues are covered. The information is evaluated, if necessary more information is asked for, and then the supplier is approved or not. For suppliers who are certified against a standard which is GFSI approved, a valid certificate is enough to be approved unless it is a high risk production and more information is considered necessary for risk assessment.




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Issues that are judged are, for instance, quality management system, HACCP, hygiene routines, traceability, allergen management, procedures for detection and removal of foreign bodies. Suppliers are also asked to comply with and sign Engelhardt Code of conduct for suppliers. Suppliers who have a Code of Conduct of its own, which covers Engelhardts requirements, are not requested to sign. The suppliers are continuously monitored and reassessed within a period of maximum three years. Audits of suppliers are made when Engelhardt judges that there are food safety hazards or risks for considerable variation in quality. For example - no external certification of food quality system is available - products with known quality or food hazard problems - earlier experienced deficiencies

Raw material approval procedure

All raw materials and packaging are risk assessed. Factors considered are i.al. : Risks for allergen contamination, microbiological contamination, chemical contamination, occurrence of foreign bodies, food fraud and food defense.

LOGISTICS Warehouse All storage is indoors. In the warehouse packages are sealed.

Raw materials and manufactured products are mainly stored in different areas in the same building. We have an IT-based warehouse management system. In the system there are four different classification; Main stock (huvudlager), Quarantine stock (karantänslager), Derating stock (nedklassningslager) and Disposal stock (kassationslager). Stocks (real and virtual) are different for the Nut unit. Only approved products are available at the main stock.

Stock rotation The principle “First In – First Out” or rather “First Expired- First Out” is

used as far as possible. This means that if considerable time is saved, while still maintaining good quality and requested remaining shelf life, the FEFO/FIFO principle is not 100% used.

Procedures for incoming goods

At unloading, all goods are visually inspected. Responsible staff controls that we receive certificate of analysis or certificate of conformity for incoming goods. A risk assessment is made on every raw material and a list is made of risk products and required controls.




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Risk products are registered in quarantine stock at arrival. Relevant controls are made and/or samples of risk products are taken and analysed before release.

Transport External transport companies are contracted for all transports and meet

Engelhardts requirements for forwarders. All trucks are inspected before loading. There are procedures in place to control that transports are in clean and neat conditions, free from strong odors and appropriately maintained. The control is documented.

Marking of goods and pallets Products produced by Engelhardt have labels with article name, article

number, batch number, production date, best before date, net weight and ingredients. Trading products have their original label from the producer. A pallet may contain products with more than one batch number, unless otherwise agreed. Standard marking of pallets is address label and consignment note. Additional labelling and documents are possible after agreement.

ENVIRONMENT Policy Our “ Miljöpolicy”(In Swedish) is included in Engelhardts

“Uppförandekod” (Code of conduct) Environmental impact of Engelhardts operation

Engelhardt only manufacture and package dry powder and dry food products. No heating, no added water and no chemical reactions are included in the process. Water is used to a very limited extent for cleaning. Thus the impact on the environment of the manufacture process itself is small. Transports of raw material and products have the biggest impact on the environment. Heating of buildings and waste also contribute to the impact on the environment.

External control Engelhardt is controlled by Miljöförvaltningen Göteborgs Stad

(Municipal Environment and Health Protection, city of Gothenburg) Miljöförvaltningen (local authority) has decided that no special controls are to be made. There is no local legislation concerning environmental issues which applies to the activities of Engelhardt.

Environmental Management System

Engelhardt is not certified. Environmental targets Each year a number of environmental targets are set up and the result

is evaluated yearly. Everybody is urged to give suggestions. The targets are decided by the senior management and communicated to all staff.

Waste Waste is sorted.

Plastics are sent for reuse. Derated goods are sent to be used as feed or for biogas production.

Sustainable electricity Engelhardt´s use of electricity is bought as sustainable energy.

“Grön el”.




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Sustainable palm oil Engelhardt is a member of RSPO (Supply chain associate membership

number : 9-1129-15-000-00) Engelhardt buys, through the RSPO credits system, certificates for all palm and palm kernel oil, and ingredients thereof, handled at Engelhardt.

Organic products/production Engelhardt is certified for organic production, both according to EC No

834/2007 and KRAV (private standard for organic production which also includes element of Fair trade and Environmental requirements) Please see webpage

ETHICS AND SUSTAINABILITY

Code of conduct Engelhardt has documented ethical rules since 2005 and has a Code

of conduct (Uppförandekod) since Februari 2016. The document (in Swedish) is available on our webpage. Compulsory signing of Engelhardts Code of conduct for suppliers or control of suppliers own Code of Conduct has been started in 2014. Since 2011 Engelhardt is a member of CSR Västsverige. CSR stands for Corporate Social Responsibility. The membership gives support and help to work for a sustainable development for people and the environment, locally and globally. Engelhardt is a member of SEDEX : member (B) no S000000061801.

Fair Trade – UTZ Engelhardt is registered by UTZ and complies with the Chain of

Custody Standard requirements. Engelhardt has a license for coffee and for cocoa. Please see webpage

Ten Principles of United Nations Global Compact

Engelhardt embraces, supports and enacts, within our sphere of influence, the Ten Principles of United Nations Global Compact.

PRODUCT RELATED INFORMATION

Legislation We assure that all products comply with current legislation within

EU/Sweden and that all processes comply with good manufacturing practices. Products are labelled in accordance with current EU legislation. Adaptions to local national rules within EU are made together with local expertise for the markets where Engelhardt is working.

Specifications




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Product specifications of products produced at Engelhardt contain information on for example: product description, instructions for use, ingredients, nutritional values and microbiological status (when relevant), allergens, GMO status, description of packaging, shelf life, target group and other information that is important for food safety and compliance with food legislation. Product specifications for traded goods may be the producer´s or one made by Engelhardt. Producer´s product specification may vary in content. All supplied products are according the product specifications. All our registered customers can find the last updated product specification on our website, on my pages/mina sidor; See http://engelhardt.se/mina-sidor/ Registered customers will get an email when a product specification is updated, (for products they buy). A customer may register several email-addresses for this purpose. All product specifications are reviewed every three years or when changes are made. Information on products bought within 500 days are available The form of information on customer specific consumer products area is agreed with the customer.

Quality Control All produced products are controlled according to a predetermined

analysis schedule. The performed analyses, the limit values and the frequency are determined through a risk analysis and, where appropriate, set according to product agreement with customer.

Reference samples A reference sample from every product manufactured by Engelhardt or

packed is kept minimum the shelf life. CoA or CoC Certificate of Analysis/Conformity is available on agreement included in

the commercial agreement. Allergens See product specification. GMO See product specification. Residues and contaminants See product specification. Irradiation The products have not been irradiated or subjected to disinfection by

irradiation, neither during production nor prior to sale.

Material Safety Data Sheet Available on request for relevant products.

Food and feed products are not obliged to classification and labelling according to Regulation (EC) No 1907/2006 concerning the registration, evaluation, authorization and restriction of chemicals (REACH)

Packaging All packaging material is complying with current legislation.

Food safety certificate or statement of compliance is available on request.

http://engelhardt.se/mina-sidor/




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Engelhardt is affiliated to FTI, the Swedish recycle system for packaging. The affiliated companies pay fees which finances the recycling system.

Pallets In our production EUR wooden pallets are used as standard. Plastic

pallets and other wooden pallets are used on agreement. For trading products the EUR wooden pallet are most common, but other type of pallets may occur.

LIST OF POSSIBLE ATTACHMENT/LINKS TO DOCUMENTS Information on Engelhardt quality assurance in general

Please see http://engelhardt.se/kvalitet/ or http://engelhardt.se/quality/?lang=en

FSSC 22000 certificate Certificates for organic/KRAV production Lists of organic products Other certificates

for valid certificates please see: http://engelhardt.se/kvalitet/certifikat-och-dokument/ or http://engelhardt.se/quality/certificats-and-documents/?lang=en

Organization chart Swedish- available on request. Quality p olicy Swedish- available at


Environmental policy Swedish- Included in Code of Conduct, see below. RSPO UTZ (fair trade) Information, documents and numbers on licenses and memberships

http://engelhardt.se/kvalitet/certifikat-och-dokument/ or http://engelhardt.se/quality/certificats-and-documents/?lang=en

Code of Conduct- Uppförandekod

Swedish- http://engelhardt.se/kvalitet/certifikat-och-dokument/

Code of conduct for suppliers English- http://engelhardt.se/kvalitet/certifikat-och-dokument/ or http://engelhardt.se/quality/certificats-and-documents/?lang=en

Requested procedures for deliveries to Engelhardt

English- available on request.

Flow chart with Control points

Swedish- available on request.

Product specification English and/or Swedish See http://engelhardt.se/mina-sidor/ To get access and a code, contact your sales person

This document An updated version of this document is available at http://engelhardt.se/kvalitet/certifikat-och-dokument/ or http://engelhardt.se/quality/certificats-and-documents/?lang=en

http://engelhardt.se/kvalitet/

http://engelhardt.se/quality/?lang=en









http://engelhardt.se/mina-sidor/



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