1.3_HR Planning - PGD_2
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Human Resources Planning
“HR Planning is the process of using an organisation’s
goals and strategy to forecast the organisation’s HR
needs in terms of finding, developing and keeping a
qualified workforce.”
Answers the Question:
“What must we do today to be prepared for
tomorrow”
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HRM Planning
HRM planning is a process by which an organization ensures that it has the right number and kinds of people, at the right time, capable of effectively and efficiently completing those tasks that will help the organization to achieve its overall strategic objectives.
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HRM &Organizational Strategy
Human resource planning ultimately translate the organization's overall goals into number and types of employees needed to meet those goals.
Employment planning cannot exist in isolation . It must be linked to the organization’s overall strategy.
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Mission Determining what businessthe organization is in
ObjectivesAnd goals
Setting goals and objective
Strategy Determining how the goals and objectives will be achieved
Structure Determining what job need to bedone and by whom
People Matching skills, knowledgeand abilities to require the job
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Strategic Planning and HR Planning
Strategic PlanningProcedures for making decisions about the organization’s long-term goals and strategies
Strategic Human Resources ManagementThe pattern of human resources deployments and activities that enable an organization to achieve its strategic goals.
Strategy Formulation — providing input as to what is possible given the types and numbers of people available.
Strategy Implementation — making primary resource allocation decisions about structure, processes, and human resources.
Human Resources Planning
Strategic PlanningStrategic PlanningHR PlanningHR Planning
-Reciprocal and interdependent relationship
-Environmental scanning critical for both
-Reciprocal and interdependent relationship
-Environmental scanning critical for both
Importance Of HRP
1. FUTURE PERSONNEL NEEDS• Surplus or deficiency in staff strength• Results in the anomaly of surplus labour with the lack of top
executives
2. COPING WITH CHANGE• Enables an enterprise to cope with changes in competitive forces,
markets, technology, products & government regulations
3. CREATING HIGHLY TALENTED PERSONNEL• HR manager must use his/her ingenuity to attract & retain
qualified & skilled personnel• Succession planning
4. PROTECTION OF WEAKER SECTIONS• SC/ST candidates, physically handicapped, children of the socially
disabled & physically oppressed and backward class citizens.
Importance Of HRP (contd.)
5. INTERNATIONAL STRATEGIES• Fill key jobs with foreign nationals and re-assignment of employees
from within or across national borders
6. FOUNDATION FOR PERSONNEL FUNCTIONS• Provides information for designing & implementing recruiting,
selection, personnel movement(transfers, promotions, layoffs) & training & development
7. INCREASING INVESTMENTS IN HUMAN RESOURCES• Human assets increase in value
8. RESISTANCE TO CHANGE AND MOVE• Proper planning is required to do this
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Importance Of HRP (contd.)
9. OTHER BENEFITS• Upper management has a better view of the HR
dimensions of business decision• More time is provided to locate talent• Better opportunities exist to include women &
minority groups in future growth plans• Better planning of assignments to develop
managers can be done
Human Resources Planning
-Vacant positions create costly inefficiencies
-Overtime hours at premium cost
-Simultaneous layoffs and hiring
-Mass layoffs requiring:
-severance pay
-extended notice periods
-Vacant positions create costly inefficiencies
-Overtime hours at premium cost
-Simultaneous layoffs and hiring
-Mass layoffs requiring:
-severance pay
-extended notice periods
Results of Inadequate HR Planning
Human Resources Planning
-Ineffective training, development, career planning
-Turnover of high performers
-Problems with employment equity goals
-Inability to meet operational and strategic plans
-Ineffective training, development, career planning
-Turnover of high performers
-Problems with employment equity goals
-Inability to meet operational and strategic plans
Results of Inadequate HR Planning
Factors Affecting HRP
Internal growth
Informal
Inflexible
Growth through M & A
Reactive
Flexible
Proactive
Formal
1. TYPE & STRATEGY OF ORGANISATION
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Factors Affecting HRP
II. ORGANIZATIONAL GROWTH CYCLES & PLANNING• Embryonic/ Introduction stage – No personnel
planning• Growth stage – HR forecasting is essential• Maturity stage – Planning more formalized & less
flexible• Declining stage – Planning for layoff, retrenchment &
retirement
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Factors Affecting HRP
III. ENVIRONMENTAL UNCERTAINITIES• Political, social & economic changes• Balancing programmes are built into the HRM
programme through succession planning, promotion channels, layoffs, flexi time, job sharing, retirement, voluntary retirement scheme(VRS), etc….
IV. TIME HORIZONSShort-term & Long-term plans
V. TYPE & QUALITY OF FORECASTING INFORMATION• Type of information which should be used in making
forecastsVI. NATURE OF JOBS BEING FILLED
• Difference in employing a shop-floor worker & a managerial personnel
The Human Resource Planning Process
Corporate Analysis
Forecast Demand for Labor
Forecast Internal Supply of Labor
Develop Plan to Match Demand with Supply
Forecast External Supply of Labor
Strategic Planning
Human Resource Planning
Forecasting HumanResourceDemand
Comparison of Requirements and
Availability
Forecasting HumanResource
Supply
EXTERNAL ENVIRONMENT
INTERNAL ENVIRONMENT
Demand =Supply
NoAction
Surplus of Workers
Restricted Hiring, Reduced Hours, Early Retirement,
Layoff
Shortage of Workers
Recruitment
Selection
The Human Resource Planning Model
Elements of Effective HR Planning
2. Forecast Future Internal/External Candidates (Supply)
1. Forecast Future HR Needs (Demand)
3. Implement Plans to Balance Supply and Demand
4. Monitor and Evaluate Results
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Four Phases HR Planning
The overall process of HR planning generally occurs in four closely related phases:
1. Assessing supply and demand
2. Developing objectives
3. Designing and implementing programs
4. Evaluating outcomes
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Phase 1: Assessing Supply and Demand
Situation analysis and environmental scanning; Forecasting HR demands
(Trend projection, unit -demand forecasting) ; Reconciling the budget; Forecast HR supply (skills inventory).
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Phase 2 : Developing Objectives
Considering corporate strategy & goals; The objectives set will also depend upon the
needs identified in phase 1; Organizational culture and employee
attitudes such as commitment and customer focus.
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Phase 3 : Designing and Implementing Programs
To increase the supply of certain categories of employees or to decrease the number of current employees;
To make organizations more attractive to a broader of applicants;
To improve the organizations socialization efforts so that good employees want to remain with the organization;
To downsize or ‘right-size’ the organization.
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Phase 4 : Evaluating Outcomes
To quantify the value of HR; An HRIS facilitates rapid and frequent collection of
data; Data collection is important for evaluating
programs and making adjustments; Determining the effectiveness of HR plans; Demonstrating the significance of planning and
HRM department itself to the organization as a whole.
FORECASTING DEMANDFORECASTING DEMAND
Human Resource Planning Technique Model
Figure 4.3
Considerations• Product/service demand• Technology• Financial resources• Absenteeism/turnover• Organizational growth• Management philosophy
Considerations• Product/service demand• Technology• Financial resources• Absenteeism/turnover• Organizational growth• Management philosophy
Techniques• Trend analysis•Regression Analysis•Ratio Analysis• Managerial judgment• Delphi technique
Techniques• Trend analysis•Regression Analysis•Ratio Analysis• Managerial judgment• Delphi technique
Techniques• Staffing tables• Markov analysis• Skills inventories• Management inventories• Replacement charts• Succession Planning
Techniques• Staffing tables• Markov analysis• Skills inventories• Management inventories• Replacement charts• Succession Planning
Considerations• Demographic changes• Education of the workforce• Labor Mobility• Government policies• Unemployment rate
Considerations• Demographic changes• Education of the workforce• Labor Mobility• Government policies• Unemployment rate
FORECASTING SUPPLYFORECASTING SUPPLY
BALANCING SUPPLY AND
DEMAND
BALANCING SUPPLY AND
DEMAND
(Shortage) Recruitment
• Full-time• Part-time• Recalls
(Shortage) Recruitment
• Full-time• Part-time• Recalls
(Surplus) Reductions
• Layoffs• Terminations• Demotions• Retirements
(Surplus) Reductions
• Layoffs• Terminations• Demotions• Retirements
Forecasting Demand for Employees
Quantitative MethodsQuantitative MethodsQuantitative MethodsQuantitative Methods
Qualitative MethodsQualitative MethodsQualitative MethodsQualitative Methods
Forecasting DemandForecasting DemandForecasting DemandForecasting Demand
Forecasting Future HR Needs (Demand)
Quantitative Approaches
Trend analysis: Review past employment levels
Ratio analysis: Ratio of business activity/employees
Scatter plot: Graph of business activity/employees
Regression analysis: Statistical relationship
between business activity and employees
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Quantitative Approach: Trend Analysis
Trend analysis means study of a firm’s past employment needs
over a period of years to predict future
needs.
Quantitative Approach: Trend Analysis
Forecasting labor demand based on an organizational index such as sales:
Select a business factor that best predicts human resources needs.
Plot the business factor in relation to the number of employees to determine the labor productivity ratio.
Compute the productivity ratio for the past five years.
Calculate human resources demand by multiplying the business factor by the productivity ratio.
Project human resources demand out to the target year(s).
A forecasting technique for determining future staff needs by using ratios between sales volume and number of employees needed.
Quantitative Approach: Ratio Analysis
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Quantitative Approach: Regression Analysis
REGRESSION ANALYSIS
• Drawing a statistical comparison of past relationship among variables
• This valuable forecasting technique enables us to plan and execute recruitment, selection, training, and development programs in a planned, proactive fashion to ensure the trained marketing staff are on hand exactly when required by the organization.
• Statistical relationship between no. of patients (business factor) & employment level of nurses in a nursing home may be useful in forecasting the no. of employees that will be needed if the no. of patients increases by say 20%
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Qualitative Approach: Managerial Judgment
In this all managers sit together, discuss and arrive at a figure which would be the future demand for labour.
This technique may involve a ‘bottom-up’ or ‘top-down’ approach. A combination of both could yield positive results.
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Qualitative Approach: Delphi Technique
This technique is the method of forecasting personnel needs.
It solicits estimates of personnel needs from a group of experts, usually managers.
The HRP experts act as intermediaries, summarize the various responses and report the findings back to the experts.
Summaries and surveys are repeated until the experts opinion begin to agree.
Forecasting HR Supply
Forecasting the supply of labor is really two tasks:
Forecasting Internal Supply
The number and type of employees who will be in the firm at some future date
Forecasting External Supply
The number and type of people who will be available for hiring from the labor market at large
Forecasting Supply of Employees: Internal Labor
Supply
Staffing TablesMarkov AnalysisSkill InventoriesReplacement ChartsSuccession Planning
Forecasting Internal Labor Supply
Staffing TablesGraphic representations of all organizational jobs, along with the numbers of employees currently occupying those jobs and future (monthly or yearly) employment requirements.
Markov AnalysisA method for tracking the pattern of employee movements through various jobs.
Forecasting Future HR Supply
• manual or computerized records• used to identify internal candidates for transfer
or promotion• summary of each employee’s:
• education• experience• interests• skills
• manual or computerized records• used to identify internal candidates for transfer
or promotion• summary of each employee’s:
• education• experience• interests• skills
Skills Inventories
Forecasting Future HR Supply
• summary of each management employee’s:• background• qualifications• interests• skills• managerial responsibilities• duties in current/previous positions• management training
• summary of each management employee’s:• background• qualifications• interests• skills• managerial responsibilities• duties in current/previous positions• management training
Management Inventories
Forecasting Future HR Supply
• visual representations of likely internal replacement employees for each position
• data on each candidate includes:• age• present performance rating• promotability status
• visual representations of likely internal replacement employees for each position
• data on each candidate includes:• age• present performance rating• promotability status
Replacement Charts
PERSONNEL REPLACEMENT CHART
*** M s . R ah im a (5 5 )E xp erien ce-9 years
** M r. K ab ir (4 7 )E xp erien ce-2 years
0 0 M r. M am u n (5 1 )E xp erien ce-1 years
* M r. M on ir (4 9 )E xp erien ce-1 years
V P P erson n e l*** M r. R ah im (6 0 )E xp erien ce-6 years
*** M r. S a fiq u e (4 2 )E xp erien ce-3 years
0 0 M r. A rif (4 0 )E xp erien ce-4 years
* M r. Z ak ir (3 9 )E xp erien ce-2 years
V P M arke tin g0 0 M r. K arim (5 2 )
E xp erien ce-5 years
* M r. R a fiq u e (5 4 )E xp erien ce-6 years
0 0 M s . N ish a t (5 6 )E xp erien ce-8 years
0 M r. N ayeem (5 2 )E xp erien ce-3 years
V P F in an ce* M r. M ah b u b (4 5 )E xp erien ce-1 years
** M r. E n am u l (5 0 )E xp erien ce-8 years
* M r. F iroze (4 9 )E xp erien ce-3 years
V P P rod u c tion0 0 M r. H am id (4 3 )E xp erien ce-4 years
P R E S ID E N T
***Promotable now **Promotable in one year
* Potential for further promotion
00 Satisfactory, but not promotable 0 Dismiss
Forecasting Future HR Supply
• analyze demand for managers/professionals• audit existing executives, project future supply• individual career planning/career counseling• accelerated promotions• performance-related training and development• planned strategic recruitment
• analyze demand for managers/professionals• audit existing executives, project future supply• individual career planning/career counseling• accelerated promotions• performance-related training and development• planned strategic recruitment
Succession Planning
Forecasting Future HR Supply
• general economic conditions• national labour market conditions• local labour market conditions• occupational market conditions
• general economic conditions• national labour market conditions• local labour market conditions• occupational market conditions
Forecasting Supply of External Candidates
Sources of Information About External Labor Markets
Bureau of StatisticsLabor Force Survey
Planning and development agenciesChambers of CommerceIndustry and trade group publicationsState and local employment agencies
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Human Resource Planning
ProductDemand
LaborProductivity
InternalLabor Market
ExternalLabor Market
Labor Demand Labor Supply
Conditions and Select Responses
1. Labor Demand Exceeds Labor Supply•Training or retraining•Promotion from within•Recruitment from outside•Use of part-timers or temporary workers
•Succession planning•Subcontracting•Use of overtime
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Human Resource Planning
ProductDemand
LaborProductivity
InternalLabor Market
ExternalLabor Market
Labor Demand Labor Supply
Conditions and Select Responses
2. Labor Supply Exceeds Labor Demand•Pay cuts•Reduced hours•Voluntary early retirements•Inducements to quit (for example, severance pay)
•Layoffs •Work Sharing
3. Labor Demand Equals Labor Supply•Replacement of quits from inside or outside•Internal transfers and redeployment
Balancing Supply and Demand
Dealing with a Labor Surplus
• hiring freeze• early retirement programs• reducing hours (job sharing, reduced
workweek, part-time work, work sharing)• internal transfers• layoffs• termination with outplacement assistance
• hiring freeze• early retirement programs• reducing hours (job sharing, reduced
workweek, part-time work, work sharing)• internal transfers• layoffs• termination with outplacement assistance
Balancing Supply and Demand
Dealing with a Labor Shortage
• overtime• hiring temporary employees• subcontracting work• external recruitment• transfers• promotions
• overtime• hiring temporary employees• subcontracting work• external recruitment• transfers• promotions