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13-14 National Quality Control Guideline 2013/06/23 AIESEC in Taiwan MC VPOD_Tina Huang

Content

S  Brief intro of National Quality Control Board (NQCB)

S  Structure

S  JD & Role

S  X Programme flow-down map

Intro

S  The NQCB is a national controlling body working arbitrating cases of exchange quality, Ethics, ER and Partnership Principles of AIESEC entities, physical AIESEC Members and AIESEC International “

S  The NQCB serves the following purposes of the organization:

S  The NQCB is the final decision making body regarding Exchange quality when LCs and MC are unable to solve issues regarding quality between their LCs and/or their countries/territories.

S  The NQCB is responsible for education & consultancy of Exchange Programme Policy (XPP) in national plenary.

Objective

S  To Judge and make decisions when programme issues happen in our entity.

S  To record the happened case & propose quality improvement to be legislated or storage in AIESEC in Taiwan legal document.

S  To educate XPP & raise the awareness of following policies in AIESEC Taiwan network.

OGX Case open/close Flow

Step 1

Internal Level

•  EP manager should physically meet trainee to negotiate a proper solution toward the case.

Step 2 LC Level

•  If step 1 failed, EP manager should contact with both sending entity & hosting entity LCVPs about the case.

•  EP manager, EP, 2 LCVPs should come out with a proper solution

Step 3 National Level

•  If step 2 failed, EP manager need to send report form & email to NQCB for case support. NQCB will coordinate and follow ups the case till it close.

•  Email: aiesectaiwan.nps@aiesec.net

Step 4 International Level

•  If the case cannot be closed by NQCB, the board will report to AIESEC International Internal Control Board (ICB)

ICX Case open/close Flow

Step 1

Internal Level

•  TN manager should physically meet trainee to negotiate a proper solution toward the case.

Step 2 LC Level

•  If step 1 failed, TN manager should contact with both sending entity & hosting entity LCVPs about the case.

•  TN manager, trainee, 2 LCVPs should come out with a proper solution

Step 3 National Level

•  If step 2 failed, TN manager need to send report form & email to NQCB for case support. NQCB will coordinate and follow ups the case till it close.

•  Email: aiesectaiwan.nps@aiesec.net

Step 4 International Level

•  If the case cannot be closed by NQCB, the board will report to AIESEC International Internal Control Board (ICB)

Proposed Structure

Chair

(MC VP OD)

MC VP iGCDP MC oGCDP CEM manager LCP Steering Team

Chair MC VP iGCDP MC oGCDP CEM LCP Steering Team

Propose meeting & preparation

Track ICX firefighting execution

Track OGX firefighting case execution

NPS weekly Report

ICB Communicator Quarterly Clarification &

Education of XPP Facilitate Case till

closed

Channel Reactive Action

CG survey Others (FB, phone call, email…etc)

Emergent Case 人身安全

有走法律途徑之風險 性騷擾

嚴重違反XPP之事項

Step 1 Weekly (Wednesday) Check

Based on Trainee/TN

Step 2 In 3 days, VP Physical meet trainee

In 3 days, VP Physical meet trainee

Step 3 Report on CG system

Report on MC form

iGCDP LC-MC report Steps