131015 Guidewire Analyst Day Master FINAL.pdf

8/10/2019 131015 Guidewire Analyst Day Master FINAL.pdf

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Guidewire Software, Inc. All rights reserved. Do not distribute without permission.

Guidewire Software

Analyst Day

Tuesday, October 15th


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1


Safe Harbor

This presentation is for informational purposes onl and is not an offer to sell securities or a solicitation of an offer to bu

an securities, and ma not be relied upon in connection with the purchase or sale of an securit.

This presentation is proprietar and is intended solel for the information of the persons to whom it is presented. It ma

not be retained, reproduced or distributed, in whole or in part, b an means !including electronic" without the prior

written consent of Guidewire Software.

This presentation contains forward#loo$ing statements. All statements other than statements of historical fact contained

in this presentation are forward#loo$ing statements. In some cases, ou can identif forward#loo$ing statements b

terminolog such as %ma,& %will,& %should,& %e'pects,& %plans,& %anticipates,& %believes,& %estimates,& %predicts,&

%potential& or %continue& or the negative of these terms or other comparable terminolog. These statements are onl

current predictions and are sub(ect to $nown and un$nown ris$s, uncertainties and other factors that ma cause our or

our industr)s actual results, levels of activit, performance or achievements to be materiall different from thoseanticipated b the forward#loo$ing statements. These forward#loo$ing statements are sub(ect to a number of ris$s,

including those described under the heading %*is$ +actors& in our periodic reports we have filed with the Securities and

'change -ommission !the %S-&". Although we believe that the e'pectations reflected in the forward#loo$ing statements

are reasonable, we cannot guarantee future results, levels of activit, performance or achievements. 'cept as reuired b

law, we are under no dut to update or revise an of the forward#loo$ing statements, whether as a result of new

information, future events or otherwise, after the date of this presentation.

In addition to /.S. GAA0 financials, this presentation includes certain non#GAA0 financial measures. These non#GAA0

financial measures are in addition to, and not a substitute for or superior to, measures of financial performance prepared

in accordance with /.S. GAA0.

This presentation contains statistical data that we obtained from industr publications and reports generated b third

parties. Although we believe that the publications and reports are reliable, we have not independentl verified this

statistical data.


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Agenda

Time Topic Speaer

1!"" # 1!$5pm %ompany &pdate 'arcus (yu, %)O, Guidewire

1!$5 # *!+"pm roduct &pdate -ohn Seybold, rincipal Technology Strategist,Guidewire

*!+" # *!$5pm .rea

*!$5 # +!+"pm %ustomer %ase

Study

-im Stit/lein, %0O, Sentry 0nsurance

+!+" # $!15pm artnererspectie

-ohn 'ullen, 2ice resident34orth American0nsurance, %apgemini

$!15# $!$5pm inancial &pdate 6aren .lasing, %O, Guidewire

$!$5 # 5!""pm Team 78A All presenters

5!"" # 9!""pm %octail reception


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%ompany &pdate

'arcus (yu, %)O


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2


Topics for Discussion

Thesis and 'ission Statement

.usiness Highlights

roduct Direction


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3


Our .usiness Thesis

roperty3casualty insurance is a :;* trillion global industry in theearly stages of a once3in3a3generation technology transition

+"uate

offerings and custom deelopment is prohibitiely costly?risy

@(ight solution is a standard product platform generali/ed to theentire 8% industry! all insurance lines, all countries, all si/es

'aret winner in core offering will enBoy ery long3term customerrelationships C and options to proide many other applicationsand data serices to a secure customer base


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4


To build software products that transformthe global ?% insurance industry

and to ensure that eery customersucceeds in the Bourney

Our 'ission


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5



.usiness Highlights

roduct Direction


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6


E1+E1$ Highlights

Growth in recurring license reenue drien by adoption

of olicy%enter and full 0nsuranceSuite

)Fpansion of Sales and Serices, with go3to3maretfocus on Tier 1 and international prospects

0nestments in new product initiaties to furtherdeepen alue proposition and eFpand opportunity

Aiming at maret leadership on all dimensions! winrate, product depth?breadth, and deliery trac record


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7


E1+ (eenue Growth

=icense and 'aint Serices Total

127

161

105

140

232

301

E1* E1+ E1* E1+ E1* E1+

iscal Eear ended -uly +1, *"1+

; million

+"

*I+*

E1+ growth drien bySuite adoption and ey

Tier 1 wins

Significant SericeseFpansion to supportSuite implementations Cbut S0s rapidly scaling tomeet demand

Sustaining growthre>uires widening salesdifferentiation and

strong cross3selleFecution


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Growing 'aret Adoption

%umulatie =icenses by roduct

5+9*

I9

J*

119

1+1

K

1I

*9

+*

$9

91

9

1"

1$

1K

+5

5"

"

5"

1""

15"

*""

*5"

E"K E"J E1" E11 E1* E1+

olicy%enter

.illing%enter

%laim%enter

As of +1 -uly *"1+

$+

++

1+

5+

++

*"

E1+Growth

+ yr%AG(


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11


'ulti3Solution %ustomers

9* customers hae

multiple 0nsuranceSuiteapplications

Significant cross3sellopportunity remains

.illing%enter

olicy%enter

+$

K

1$%laim%enter

9

III

*


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Addressing ull .readth of 8%

4otes! As of +1 -uly *"11 8 +1 -uly *"1+L DM N Direct Mritten remium1P %ustomers ac>uired in ac>uisition of 'illbroo

Tiers by %ontract ;DM

Q;+""'

;1. to Q;5.

;+""' to Q;1.

R;5.

E11 E1+

11

42

38

56

7

31

32

31

5I

+5

1J

K1+11

1P

* Er Growth

Single product platform

supports entire maret Cfrom relatiely small toery largest insurers

ocused on Tier 1,international, and full0nsuranceSuite wins

DM3based licensingallows for an lower pointof entry

Some customers buy forthe enterprise, but manystart with a business unit


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19


'&=T034AT0O4A=S

Minning A Global %ustomer .ase partial listP

04=A4D

0TA=E

4)M )A=A4D&S

G)0%O

%A4ADA &6 (A4%)

(&SS0A

A&ST(A=0A

SO&TH A(0%A

O=A4D

')0%O

)(& .(A0=

-AA4

.)=G0&'

G)('A4E

15K Total %ustomers 1"" in =ie roductionP


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12


&S

%anada

'eFico uerto (ico

.ra/il

&6

rance

0taly

inland

(ussia

4ew ealand

Australia

-apan

eru

Germanyoland

South Africa

.elgium

*5" roBects in 1I %ountries

1"" roBect Success and (enewal (ate

*5" roBects in 1I %ountries

1"" roBect Success and (enewal (ate

Deliering To A Global %ustomer .ase


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13


Total 4umber of %ustomers (ecurring (eenue %aptureremiums &nder =icense1

50

84

107

154

204

235

E"K E"J E1" E11 E1* E1+

; billion

Steady 'aret rogress, .ut Still )arly

5771

84

101

130

158

E"K E"J E1" E11 E1* E1+

1"" N 0nsuranceSuite otentialfrom %urrent %ustomers*

=icensed

Opportunity

1

remium &nder =icense N Total of licensed premiums, across all customers that hae licensed one or more products* Opportunity includes both additional remium &nder =icense and additional products within 0nsuranceSuiteT' products only, using historical aerage pricesP

Total global industry! 1,"""31,*"" insurers and total premiums of :;* trillion

@remiums &nder =icense metric oerstates maret share because of multiple products

%ross3sell opportunities! both 0nsuranceSuite shownP and new initiaties


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1$ 1+ 1K

19 *5

$+

99

K$

11I

E11 E1* E1+

J9

1**

AA%

Americas

)')A

1IK

+J

I*

+K

E1+

Growth

0nesting 0n uture Growth

Total Sales and 'areting Headcount

0mproed territorycoerage

ocused go3to3maretwith Tier 1 and)uropean prospects

Specialist teams fornew products

rofessionali/ed teamsfor 2alue %onsulting,0nside Sales, and SalesTraining


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*"1" *"11 *"1* *"1+ ETD

$,"""

Growing S0 )cosystem

%onsultants in +rd arty Guidewire ractices

S0 climbing enablementcure on olicy%enterand full 0nsuranceSuite

Significant maBority ofimplementations nowinole an S0 partner

artners proide localresources and nowledge

Guidewire role stillstrategic for eliteguidance especially onnew offeringsP andcustomer relationships


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16



.usiness Highlights

roduct Direction


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(eminder! %atalysts for %hange

=egacy replacement! an end in itself

Strategic and economic (O0!

Automation and efficiency

.etter ris decisions

=eaage reduction

Simplified, fleFible, upgradeable platform

unctionality for business transformation


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8


Strategic (O0 %ase

*5#$5 points ofoperating income

G(OMTH

04D)'40TE

=)A6AG)(OD&%T020TE

))4S)

()'0&'=)A6AG)

OTH)(

OO(T&40TE!


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olicy%enter

.illing%enter %laim%enter

4ew user interface 'ulti3national support Suite3leel features High3end scalability )mphasis on business

transformation

-ust (eleased! 0nsuranceSuite K


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olicy%enter


0nsuranceSuite

=ie

DataHub

Data 'anagement

0nfo%enter

'obile 8ortals

olicy%enter


DataHub

'obile 8ortals

0nfo%enter

4ew Offerings! .uilding On The %ore


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olicy%enter


0nsuranceSuite

=ie

DataHub

Data 'anagement

0nfo%enter

'obile 8ortals

olicy%enter


DataHub

'obile 8ortals

0nfo%enter


Guidewire3hosted SaaSapps focused on data

%ombines data from +rd

parties and contributedby customers

Geo3isuali/ation,analytics, and cross3company benchmaring


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olicy%enter


0nsuranceSuite

=ie

DataHub

Data 'anagement

0nfo%enter

'obile 8ortals

olicy%enter


DataHub

'obile 8ortals

0nfo%enter


roducti/ed eFtensionsof 0nsuranceSuite

Direct engagement of

eFternal parties!policyholders, endors,and agents futureP

&0 optimi/ed for mobileand occasional users


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olicy%enter


0nsuranceSuite

=ie

DataHub

Data 'anagement

0nfo%enter

'obile 8ortals

olicy%enter


DataHub

'obile 8ortals

0nfo%enter


Operational Data Storeconsolidating coreenterprise data

.0 warehouseoptimi/ed for 8%

Accelerates legacyreplacement and

supports analytic needs


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4


4ew Offerings Summary

4ew offerings deepen alue proposition for Suite andproide new multiple cross3sell opportunities

Offerings are responsie to deeper trends of mobileenablement, customer self3serice, and analytics

All carry additional recurring license C E1$eFperience will shape estimate of TA' eFpansion

%ustomer feedbac at %onnections user conferencestrongly alidated differentiation and demand


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5


%losing 7ualitatie Thoughts

Aiming at maret leadership on all dimensions! winrate, product depth?breadth, and deliery trac record

%hallenges abound as always but morale is high andmaret alidation continues to build

'anagement principles are unchanged!

: Strategic constancy

: %ustomer success imperatie: Humility and long3term hori/on


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roduct &pdate-ohn Seybold

rincipal Technology Strategist

8 %o3founder, Guidewire


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7

olicy%enter


0nsuranceSuite

=ie

DataHub

Data 'anagement

0nfo%enter

'obile 8ortals

olicy%enter


DataHub

'obile 8ortals

0nfo%enter


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olicy%enter



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)nhanced &ser 0nterface

9


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9

'ore )fficient4aigation

ersonali/ed&ser )Fperience

0mproed0nline )diting


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Serice Tiers


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Siler

Gold

latinum

4umber of

%laims

Total0ncurred

ayment

History

4on3ay%ancel

4umber of

Accounts

4umber ofolicies

olicy .illing %laims Tier

93

Account ile Summaryolicy%enter .illing%enter

%laim%enter


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Account ile Summary

94

'atch Offeringolicy%enter .illing%enter

%laim%enter


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'atch Offering

95

'atch ayment lanolicy%enter .illing%enter

%laim%enter


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'atch ayment lan

96

Set &p ayment lansolicy%enter .illing%enter

%laim%enter


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Set &p ayment lans

97

0dentify Tier at 4O=olicy%enter .illing%enter

%laim%enter


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0dentify Tier at 4O=

28

Special Handlingolicy%enter .illing%enter

%laim%enter


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Special Handling

21

Meighted Morload

olicy%enter .illing%enter %laim%enter


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Platinum Service Tier

Meighted Morload

Service Tier

0latinum -ustomer


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Serice Tiers


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.usiness Across .orders

22


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(egion and %ountry3Specific Support

=anguages %urrenciesGeographic.oundaries

(egulatory-urisdictions

=ocal ormats

23


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olicy Data

0mport?)Fport

.etter %ommercial =ines Support

Aggregate=imits

Standards3basedTemplates


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olicy%enter


25

olicy%enter Kolicy%enter .illing%enter

%laim%enter


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Account Holder Summary Screen

roduct Designer

Selected eatures

.usinessAgility

olicy Data 0mport?)Fport

)nhanced =ocal ormats

0ncreased 'ulti3currency %apability

.usiness rocess)fficiency

.usiness Across.orders


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roduct Designer


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Add 7uestion Set

olicy%enter .illing%enter %laim%enter


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Is this a hbrid vehicle;


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roduct Designer


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olicy%enter


32

.illing%enter KSelected eatures

olicy%enter .illing%enter

%laim%enter


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Agency .illing )nhancements

olicy3=eel .illing %ash Separation%ustomer%entricity

Selected eatures

0mproed %redit Handling

.atch rocess 0mproements.usiness rocess)fficiency

33

Agency .ill %ashApplication in .illing%enter I


%laim%enter


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Application in .illing%enter I


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Agency .ill %ashApplication in .illing%enter K


%laim%enter


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Application in .illing%enter K


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olicy%enter


37

%laim%enter K eaturesolicy%enter .illing%enter

%laim%enter


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Serice Tiers

2endor 'anagement

Meighted Morload %laim Assignment

Aggregate =imits

)nhanced =ocal ormat Support'ulti3currency 0mproements

%ustomer%entricity

.usiness rocess)fficiency

.usiness Across.orders


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2endor 'anagement

41

2endor 'anagement Morflow


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Sara Smith

AdjusterSue SpearCall Center

2endor 'anagement Morflow

0dentifying the

U(ightV 2endor

'anaging

erformance

'easuring

erformance

4

Sericing within 4O=olicy%enter .illing%enter

%laim%enter


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49olicy%enter .illing%enter

%laim%enter

%hoose roider Directory


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2endor ortalCAssignolicy%enter .illing%enter

%laim%enter


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44

2endor ortalCAcceptolicy%enter .illing%enter

%laim%enter


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2endor ortalC2endor 2iew


%laim%enter


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Serices Screenolicy%enter .illing%enter

%laim%enter


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olicy%enter


0nsuranceSuite

=ie

DataHub

Data 'anagement

0nfo%enter

'obile 8ortals

olicy%enter


DataHub

'obile 8ortals

0nfo%enter

58


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0nsuranceSuite

DataHub

Data 'anagement

0nfo%enterDataHub 0nfo%enter

olicy%enter


51


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DataHub 0nfo%enter

TaF

inance

(egulatory (eports

5


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olicy%enter


0nsuranceSuite

=ie

DataHub

Data 'anagement

0nfo%enter

'obile 8ortals

'obile 8ortals

'obile 8 ortals


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olicy%enter A0

.illing%enter A0

%laim%enter A0

)dge Serer

52


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=ie

olicy%enter


0nsuranceSuite

DataHub

Data 'anagement

0nfo%enter

'obile 8ortals

56


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Eour data

Shared data

)Fternal content

0nstant3on apps

57

%laim %anas


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%laim %anas! 'oore Tornado


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%ompare


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6

.efore 8 After


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=ie0nsideC%laim%enterolicy%enter .illing%enter

%laim%enter


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=ie0nsideColicy%enterolicy%enter .illing%enter

%laim%enter


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5" latform

+" Application0nfrastructure

*" eatures

65

%laim%enter I erformance


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App Serer =oad

*" 'illion claims

$",""" users

0.' .enchmaring %enter

8>

8>

28>

48>

68>

188>

8 38 1881388838988938288238388338488438588538

H&

tili/ation

Time minutesP

8

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8

3

98

8 8.9 8.4 8.7 1. 1.3 1.6 .1 .2

,ercent

(esponse Time?s

Serer (esponse Times

Database =oad

8>

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28>

48>

68>

188>

838

188

138

88

38

988

938

288

238

388

338

488

438

588

538

H&

tili/ation

Time minutesP


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* .illion

67

The Eear of (ound 4umbers


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15"

131015 Guidewire Analyst Day Master FINAL.pdf

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