120508-0606email-BC2DH-PaloAlto_Firewall_Issues

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(5/8/2012) David Hotchkiss - Fwd: A new comment has been added on your case Page 1 From: Benton Chan To: David Hotchkiss; Tim Ryan Date: 5/8/2012 6:06 AM Subject: Fwd: A new comment has been added on your case [Case#: 00075916 ] - About upgrading from panos 4.0.11 to 4.1.6 [ ref:00D786I1.5007LtK7x:ref ] Guys, This is the reason why it's only servicing the Instruction side, not admin. See Comment section. Ben >>> Palo Alto Networks Customer Support <[email protected]> 5/7/2012 6:11 PM >>> This notification is automatically generated. PLEASE DO NOT REPLY TO THIS MESSAGE A new comment was created on your recent case (Case# 00075916 ). To view the details of this case, provide input or add attachments, please login to https://support.paloaltonetworks.com ---------------------------------------------------------------------------------- Comment: [Recipients: Benton Chan] Benton, Looking at the tech support 1149, I can see that you are hitting the threshhold of what the PA-2050 can handle. A pcaket rate of 27990/s is high for this device. Adding the additional traffic is definitely going to be more than this device can process. Dez Lorenzen | Sr. Support Engineer Shift Time : 5:00 AM – 2:00 PM PDT Support Contact: US: (866) 898-9087, Outside the US: +1-408-738-7799 | https://support.paloaltonetworks.com/ ---------------------------------------------------------------------------------- Palo Alto Networks Support Team [ ref:00D786I1.5007LtK7x:ref ]

description

PLEASE DO NOT REPLY TO THIS MESSAGE A new comment was created on your recent case (Case# 00075916 ). To view the details of this case, provide input or add attachments, please login to https://support.paloaltonetworks.com (5/8/2012) David Hotchkiss - Fwd: A new comment has been added on your case Palo Alto Networks Support Team Page 1 Ben Guys, [ ref:00D786I1.5007LtK7x:ref ] Benton, This notification is automatically generated.

Transcript of 120508-0606email-BC2DH-PaloAlto_Firewall_Issues

Page 1: 120508-0606email-BC2DH-PaloAlto_Firewall_Issues

(5/8/2012) David Hotchkiss - Fwd: A new comment has been added on your case Page 1

From: Benton ChanTo: David Hotchkiss; Tim RyanDate: 5/8/2012 6:06 AMSubject: Fwd: A new comment has been added on your case [Case#: 00075916 ] - About upgrading from panos 4.0.11 to 4.1.6 [ ref:00D786I1.5007LtK7x:ref ]

Guys, This is the reason why it's only servicing the Instruction side, not admin.See Comment section. Ben

>>> Palo Alto Networks Customer Support <[email protected]> 5/7/2012 6:11 PM >>>

This notification is automatically generated.

PLEASE DO NOT REPLY TO THIS MESSAGE

A new comment was created on your recent case (Case# 00075916 ). To view the details of this case, provide input or add attachments, please login to https://support.paloaltonetworks.com

---------------------------------------------------------------------------------- Comment: [Recipients: Benton Chan]

Benton,

Looking at the tech support 1149, I can see that you are hitting the threshhold of what the PA-2050 can handle. A pcaket rate of 27990/s is high for this device. Adding the additional traffic is definitely going to be more than this device can process.

Dez Lorenzen | Sr. Support EngineerShift Time : 5:00 AM – 2:00 PM PDTSupport Contact: US: (866) 898-9087, Outside the US: +1-408-738-7799| https://support.paloaltonetworks.com/

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Palo Alto Networks Support Team

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