12 stages of burnout
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Transcript of 12 stages of burnout
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Marie Tolman 2016 1
12 Stages of Burnout
Marie TolmanHappiness & Resilience
Coach
Expert by Experience and Profession
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Marie Tolman 2016 2
12 STAGES OF BURNOUTWhat it means to burnout
There’s no clear cut definition of what burnout is but the term first appeared in the 1970s from the psychologist Herbert Freudenberger. Freudgenberger and his colleague Gail North identified 12 stages that
lead up to burnout
These twelve stages don’t necessarily have to happen in order. Some people experience them all, others only experience some of them.
The physiological symptoms of burnout are caused by our fight or flight response. Whether we like it or not, this response can be triggered by
common work stressors (like trying to meet deadlines or finish projects).
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THE FIGHT OR FLIGHT RESPONCE
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The Compulsion to Prove Oneself
Demonstrating worth obsessively; tends to hit the best employees, those with enthusiasm who accept responsibility readily
STAGE ONE
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Working Harder
Have an inability to switch off
Stage Two
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Neglecting Their Needs
Sleep becomes erratic, eating disrupted erratic and lack of social interaction
Stage Three
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Displacement of ConflictsStart to dismiss problems we may feel threatened, panicky and jittery
Stage Four
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Revision of Values
Values are skewed, friends and family dismissed, hobbies seen as irrelevant, work is only focus.
Stage Five
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Denial of Emerging ProblemsIntolerance, perceiving collaborators as stupid, lazy, demanding, or undisciplined, social contacts harder; cynicism, aggression; problems are viewed as caused by time pressure and work, not because of life changes.
Stage Six
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Withdrawal
Social life small or non-existent, need to feel relief from stress, alcohol/drugs.
Stage Seven
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Odd Behavioural Changes
Changes in behaviour obvious, friends and family concerned.
Stage Eight
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Depersonalization
Seeing neither self nor others as valuable, and no longer perceive own needs
Stage Ten
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Inner EmptinessFeeling empty inside and to overcome this, look for activity such as overeating, sex, alcohol, or drugs; activities are often exaggerated
Stage Eleven
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DepressionFeeling lost and unsure, exhausted, future feels bleak and dark.
Step Eleven
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Burnout Syndrome
Can include total mental and physical collapse; time for full medical attention.
Stage Twelve
Marie Tolman 2016