11TH AUG 2014fhgff
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Computers?Why (Use of Computers in Mgmt.)?
Types of Computers?Basic Computer Operations?History of Computers (Pres.)Net or!s?"unctiona# Units of Computers?$ata Processing %pp#ications?Computer %pp#ications?
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Computer is an ectronic $e'ice hichcan accept $ata an nstructions* +toresthem an process to gi'e resu#ts.
%n ectronic e'ice* $esigne to
accept $ata* performe prescri,emathematica# an #ogica# Operations athigh spee * an isp#ay the -esu#ts ofthese operations*
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Commonly O peratingMachine Particularly Usedfor Trade, Education &R esearch
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Computer Applications inManagementNowadays, computers have dominated
almost every domain of :- Technical (Prod.), Scienti c ( eather !orecastin"), #ndustrial ($utomated $utomo%ile), and
&usiness $ctivities (Trade ' ommerce). The nancial or"ani ations, such as %an*sare also usin" computers to mana"e theirdaily activities.
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n 'irtua##y e'ery Business* a Computeris an essentia# too# for /
-unning the ay/to/ ay Operations(Payro##* n'entory* +a#es)
&nhancing Pro ucti'ity (Managingn'entory) an
Communicating ith Customers(C-M)*
+upp#iers an the Pu,#ic (P.-.).
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Computer Applications inManagementInternet:- the usa"e of computers hasincreased manifold, as people can stayconnected anytime and anywhere.
omputers have %een involved in various
areas of mana"ement, such as :- !inancial, +r"ani ational, uman esource.
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Memory: ena,#es a computer to store* at #easttemporari#y* ata an programs.
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Memory:-% particu#ar type of -%M* static
random access memory (+-%M)* isuse primari#y for cache.
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Memory:-Volatility
Memory can ,e sp#it into t o maincategories 'o#ati#e an non'o#ati#e.2o#ati#e memory #oses any ata assoon as the system is turne o34 itre5uires constant po er to remain'ia,#e.
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Mass storage device: %##o s aComputer to permanent#y retain
#arge amounts of ata. Commonmass storage e'ices inc#u e $is!$ri'es an Tape $ri'es.
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Hardware :- Thecomputer e5uipment
nc#u es Printers*Monitors* $is! $ri'es*etc.
Software :- Programshich te## the computerhat to o &6amp#es / or
processing* Microsoft e6ce#*etc.
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Input: this is the process of entering ata anprograms into the computer system.Control Unit (CU : The process of input* output*processing an storage is performe un er the
super'ision of a unit ca##e 7Contro# Unit7. t eci eshen to start recei'ing ata* hen to stop it* here to
store ata* etc. t ta!es care of step /,y/stepprocessing of a## operations in si e the computer.Memory Unit: Computer is use to store ata aninstructions.Arit!metic "ogic Unit (A"U : The ma1or operationsperforme ,y the %8U are a ition* su,traction*mu#tip#ication* i'ision* #ogic an comparison.#utput: This is the process of pro ucing resu#ts fromthe ata for getting usefu# information
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Char#es Ba,,age / "ather of Computer
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Bui#t in ear#y 9:;;
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The &N %C =; tons* 9:*;;; 'acuum tu,es*ith the computing po er of #itt#e more th
the mo ern Ca#cu#ator>..
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The "irst eneration of Computers*characteri@e ,y 2acuum tu,es* startein 9A 9 ith the creation of U$IVAC
(Universal Automatic Computer The BM D ; as a "irst/ enerationComputer.
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VACUUM %U&'S ectronic Tu,es a,outthe si@e of 8ight Bu#,s.
They generate more Heat causingmany pro,#ems in Temperature-egu#ation an C#imate Contro#.
Tu,es ere su,1ect to fre5uent Burn/Out.
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The year 9A A mar!e the n'ention of Transistors* hich Characteri@e the+econ eneration of Computers.
The BM E;A; as a +econ / enerationComputer.
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% A$SIS%# as a three/#eggecomponent hich shrun! the si@e of theFrst generation computers. Occupie on#y9G9;; th of the space occupie ,y a 'acuumtu,e
More re#ia,#e* ha greater computationa#spee * re5uire no arm/up time anconsume far #ess e#ectricity.
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Thir generation computers arose in9AD ith the in'ention of +ma##erectronic Circuits ca##e ntegrateCircuits ( C
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I$%') A%'* CI CUI%S are s5uareSilicon C!ips containing circuitry thatcan perform the functions of hun re s oftransistors.
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'"IA&I"I%+ , Unli e Vacuum%u.es/ silicon will not .readown easily . t is 'ery se# omthat you i## ha'e to rep#ace it.
"#0 C#S% +i#icon chips are
re#ati'e#y cheap ,ecause of theirsma## si@e an a'ai#a,i#ity in themar!et. t a#so consumes #esse#ectricity.
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Mar!e ,y the use of Microprocessor.
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MIC #1 #C'SS# is a si#icon chipthat contains theC1U part of the computer here a##processing ta!es p#ace..
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Computers using 2acuum Tu,es ere ca##e the "irst
eneration (3453 , 3456 4 Transistors an $io es* the+econ (3454 , 3478 4
ntegrate Circuits* the thir(3475 , 349 4
Microprocessors* as "ourth(3493 , present .
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;ift! )eneration Computers arein developmental stage w!ic! is
.ased on t!e Arti
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'>pert Systemso.ots
#nline and telep!one customerservice
automated onlineassistant providing customerservice on a we. a e=
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COMPUTER
DIGITAL ANALOG HYBRID
PURPOSE-WISE MEMORY, SIZE & PERFORMANCE WISE
SPECIALPURPOSE
GENERALPURPOSE
MAINFRAMECOMPUTER
SUPERCOMPUTER
MICROCOMPUTER
MINICOMPUTER
EMBEDDEDCOMPUTER
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The igita# Computers or! upon$iscontinuous $ata. They con'ert the ata into &inary *igits
and 3 an a## operations are carrie outon these igits at e6treme#y fast rates. They are much "aster than %na#og
Computers an far more %ccurate.They are Used for Business and
Scienti c Applications.
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(i Special-1urpose Computer : They are esigne to perform a speciFc tas!. The instructions to carry out the tas! arepermanent#y store in the machine.
The go'ernment may create specia# purposecomputers for speciFc go'ernment personne#/ for e6amp#e* the president of a countrymay !ave !is own/ !ig!-securityterminal t!at is designed to read !is!andprint/
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(ii )eneral-purpose Computer : They can or! on i3erent types of
programs input to it an can ,e usein count#ess app#ications. The programs are not permanent#ystore ,ut are input at the time ofe6ecution.
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i= 'm.edded Computerii= Micro Computeriii= Mini Computer
iv= Mainframe Computerv= Super Computer
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The +ma##est are em,e e ithin thecircuitry of app#iances* such as%elevisions/ 0as!ing Mac!ines and
0rist 0atc!es . These Computers are typically1reprogrammed for a speci
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Super Computer (Weather "orecasting*+cientiFc -esearch* Testing Nuc#earWeapons* Un erstan ing &arth5ua!es Param ;;;) *,iome ica# research*aircraft
esin*processing of genetic co e ata)
Most#y Use ,y o't. %gencies
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Mainframe (Business Processes #i!e %TM/ +er'er) These 'ery #arge an e6pensi'e computers ha'e
great .Process ata at se'era# mi##ion instruction per
secon .Processing +pee s an 'ery #arge +torage Capacityan memory as compare to minicomputers.
Used by Large Corporations LIC! for
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Mini Computer / %#so ca##e Mid-ange Servers are more po erfu#
computers than micro/computers in
terms of processing po er ancapa,i#ities.
Processing #arge 'o#umes of ata sed %y small and medium si e
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9. They can perform most tas!s* hicha mainframe computer performs.@=%!ey are c!eap/ fast and support
all !ig! level languages==. These are re#ati'e#y ine6pensi'e anconsume #ess po er.
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Micro Computer %#so ca##e 1ersonal
Computer (1C an $es!topComputer
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Micro Computer / t is a computer hose CPU is a
Microprocessor= % Microprocessor is a processorhose a## components are on a sing#e
Integrated-Circuit (IC Chip. BM PCs* %pp#e Mac are some popu#ar
computers of this range.
These are &ainly used in '(ces)*o&es) Schools) Stores) etc.
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a 1*As or 1rogramma.le
Computers. *es top Computersc 0or stations
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The +ma##est of these Computers can ,ehe# in one han are ca##e 1ersonal*igital Assistants (P$%s).
They are use as $otepads * +che u#ing+ystems* an % ress ,oo!s* if e5uippeith a ce##u#ar phone* they can connect toor# i e computer net or!s to e6change
information regar #ess of #ocation.
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8aptop Computers usua##y ha'e simi#arhar are an soft are as PCs* ,ut they aremore Compact and !ave ;lat/lig!tweig!t "C*s/ instead of Video*isplay monitors=
Note,oo! Computers can ,e carrie in,riefcases.
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Wor!stations aresimi#ar to PCtensivemat!ematical
a.ilities * an theyare connecte to otheror!stations or
persona# computers to
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They are typically found in Scienti c,#ndustrial and &usiness 0nvironments that
re1uire hi"h levels of omputational $%ilities.
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Computations are carrie out ith
physica# 5uantities such as Voltage/"engt!/ Current/ %emperature/ etc=
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The e'ices that measure such 5uantitiesare ana#og e'ices e.g. 'o#tameter*ammeter* etc.
The main a 'antage of ana#og computersis that a## ca#cu#ations ta!e p#ace in para##e#an hence these are faster.But their accuracy is poor as compare to
igita# computers.
Analog co&puters are &ostly used inengineering and scienti c
applications.
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Hy,ri Computers uti#i@e the ,est5ua#ities of ,oth the igita# an ana#ogcomputers.
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They are ,est used in Hospital here ana#og part is responsi,#e for
measurement of patient2s !eart
.eat/ .lood pressure/temperature and ot!er vitalsignals an then the operation is
carrie out in igita# fashion tomonitor 'ita# signs.Hy,ri Computers are a#so use in0eat!er ;orecasting=
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% Computer $etwor * or simp#y a$etwor * is a Co##ection of Computersan other Har are Componentsinterconnecte ,y CommunicationChanne#s that a##o sharing of -esourcesan nformation.
+imp#y* more than one Computernterconnecte through a Communicationme ium for nformation nterchange isca##e a Computer Net or!.
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Net or!ing is a system* using hich*computers an other e'ices #i!e printerscan ,e connecte to each other through
some transmission me ia.
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When computers are 1oine in anet or!* peop#e can share F#es anperiphera#s such as mo ems*printers*tape ,ac!up ri'es*or C$/-OM ri'es.
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%t #east t o computers +er'er orC#ient or!station.Net or!ing nterface Car 7s (N C)
% connection me ium* usua##y a ireor ca,#e* a#though ire#esscommunication ,et een net or!ecomputers an periphera#s is a#sopossi,#e.Net or! Operating system soft are*such as Microsoft Win o s NT or
;;;* No'e## NetWare* Uni6 an 8inu6.
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% #oca# area net or! (8%N) is a net or!that connects computers an e'ices in a#imite geographica# area such as +choo#*
Computer #a,oratory* OKce ,ui# ing*Uni'ersity Campus or c#ose#y positionegroup of ,ui# ings. Usua##y #ess than 9; 0m.
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Hu, is an e#ectronic e'ice to hichmu#tip#e computers are attache .Hubs provide the signal amplification required tobe extended a greater distance.A hub takes any incoming signal and repeats it
out all ports.
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% MA$ (metropo#itan area net or!) is a#arger net or! that usua##y spans se'era#,ui# ings in the same city or to n.8an co'ering #arger istance(9;/9;;!m)8oa of $ata Transfer is much #arger+pee is faster than 8%N
t uses i3erent 8%Ns on#y to share ortransfer ata.
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% 0A$ ( i e area net or!)* incomparison to a M%N* is not restricte to ageographica# #ocation* a#though it might
,e conFne ithin the ,oun s of a state orcountry. % W%N connects se'era# 8%Ns* an may,e #imite to an enterprise (a corporationor an organi@ation) or accessi,#e to thepu,#ic. The techno#ogy is high spee anre#ati'e#y e6pensi'e. The nternet is an
e6amp#e of a or# i e pu,#ic W%N.
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W%N norma##y uses a communicationschanne# that com,ines many types ofme ia such as te#ephone #ines* ca,#es*
an air a'es. % W%N often uses transmission faci#itiespro'i e ,y common carriers* such aste#ephone companies.Business an go'ernment entities uti#i@eW%Ns to re#ay ata among emp#oyees*c#ients* ,uyers* an supp#iers from
'arious geographica# #ocations
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nternet is net or! of Computers hichis open for a##.
nternet itse#f contains a #arge num,er ofintranets.
Un#imite num,er of users. 2isitors traKc is un#imite . Contains un#imite source of information. Co##ection of 'arious 8%Ns* W%Ns an
M%Ns.
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$o n#oa programs an F#es &/Mai# 2oice an 2i eo Conferencing &/Commerce "i#e +haring nformation ,ro sing +earch the e, a resses for access
through search engine Chatting an many more
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%n intranet is a pri'ate / interna# /,usiness net or! that ena,#esemp#oyees to share information*co##a,orate* an impro'etheir communications.
t uses internet techno#ogies* ,ut is
insu#ate from the g#o,a# internet.%ccesse on#y ,y authori@e persons*especia##y mem,ers or emp#oyees ofthe organi@ation
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ntranets typica##y start ,y pu,#ishinge, pages a,out
company e'entshea#th an safety po#icies*an sta3 ne s#etters.
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,usiness7 eKciency can ,e impro'e,y using intranet forpu.lis!ing / e#i'ering informationan ,usiness ne s as irectories an
e, ocumentsdocument management / 'ie ing*
printing an or!ing co##a,orati'e#yon oKce ocuments such assprea sheets
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training / accessing an e#i'ering'arious types of e/#earning to the
user7s es!topwor Bow / automating a range ofa ministrati'e processesemail / integrating intranet content
ith emai# ser'ices so thatinformation can ,e istri,utee3ecti'e#y
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"or e6amp#e* consi er an oKce ith a fe PCsan a fe printers a## net or!e together. Thenet or! ou# not ,e connecte to the outsi e
or# . On one of the ri'es of one of the PCs
there ou# ,e a irectory of e, pages thatcomprise the ntranet. Other PCs on thenet or! cou# access this ntranet ,y pointingtheir ,ro ser (Netscape or nternet &6p#orer) to
this irectory / for e6amp#eU LinetLin e6.htm."rom then on ar s theyou# na'igate aroun the ntranet in the sameay as they ou# get aroun the nternet.
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+haring of company po#iciesGru#es regu#ations %ccess emp#oyee ata,ase $istri,ution of circu#arsGOKce Or ers %ccess pro uct customer ata +haring of information of common interest 8aunching of persona#G epartmenta# home
pages +u,mission of reports
Corporate te#ephone irectoriesforms to rec#aim e6pensesor re5uest ho#i ays.
%## these he#p e#iminate paper or! an spee upor! o s.
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%n &6tranet is actua##y an ntranet that is
partia##y accessi,#e to authoriseoutsi ers. The actua# ser'er (the computer thatser'es up the e, pages) i## resi e
,ehin a Fre a##. The Fre a## he#ps to contro# access,et een the ntranet an nternetpermitting access to the ntranet on#y topeop#e ho are suita,#y authorise .
The #e'e# of access can ,e set to i3erent#e'e#s for in i'i ua#s or groups of outsi eusers. The access can ,e ,ase on ausername an ass or
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&6tranet is an ntranet for outsi eauthori@e users using same internettechno#ogy.
nter/organi@ationa# informationsystem.ena,#e outsi ers to or! together ithcompany
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$ea#ersG istri,utors ha'e access topro uct F#es such as /
9. pro uct speciFcation*. pictures*
=. images* etc.to ans er the 5ueries of the
customer.
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system use ,y a centra# ,an! togather information from commercia#,an!s a net or! of car ea#ers sponsore,y the manufacturer.
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+upp#y/chain management Customer communications $istri,utor promotions On#ine continuing e ucationGtraining Customer ser'ice Or er status in5uiry n'entory in5uiry %ccount status in5uiry On#ine iscussion forums
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ecrease in'entories an cyc#e times* hi#eimpro'ing on/time e#i'ery.
increase customer satisfaction an * at thesame time* more e3ecti'e#y manage thesupp#y chain.
impro'e sa#es channe# performance ,ypro'i ing ea#ers an istri,utors ith pro uctan promotiona# information on#ine* hi#e it
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mpro'e 5ua#ity. #o er tra'e# costs. #o er a ministrati'e other o'erhea
costs. re uction in paper or!. e#i'ery of accurate information on
time. impro'e customer ser'ice. ,etter communication. o'era## impro'ement in ,usiness
e3ecti'eness.
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%n e6tranet pro'i es a win-win for,oth suppliers and .uyers=
t can impro'e an stream#ineco##a,oration ,et een purchasingorganisations an their supp#iers*
hi#e rastica##y ecreasing
procurement an in'entory costsan ma6imising the 'a#ue ofre#ationships on ,oth si es.
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"e er phone an fa6 en5uiries8ess mismatching of or ers an in'oices%ccurate information on supp#ier a,i#ity
-e uce ris! of supp#y an e#aysmpro'e or er F## rates
-e uce in'entory #e'e#s-e uce o ntime an o'ertime8o ere procurementGin'entory costs
mpro'e asset uti#isation
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"aster or er/to/cash cyc#e"e er phone an fa6 en5uiriesBetter capacity uti#isation
ncrease in'entory turnsncrease or er F## ratesncrease re'enue
8o ere costsmpro'e asset uti#isation
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%n ntranet is o ne ,y a sing#e grouphi#e an &6tranet e6ten s to usersoutsi e the group.
ntranet users ha'e more access to
resources than &6tranet users.ntranets o not usua##y go through thenternet hi#e typica# &6tranets o.ntranets are easier to secure than
&6tranets
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$ata Processing / % series of operationson ata ,y a computer in or er to retrie'eor transform or c#assify information.
$ata processing in ,usiness refers to a##the acti'ities re#ate to the co##ection ofata re5uire ,y a ,usiness* storing anana#y@ing this ata* an supp#ying the
ata in form of usefu# informationre5uire for operating an managementof the ,usiness.
&6/ %na#ysis of "ootfa## n -etai# +tore* toncrease +a#es.
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&nsuring that goo 5ua#ity informationis a'ai#a,#e to support a## the acti'itiesof the ,usiness.
The 5ua#ity of information is eFne interms possessing attri,utes such as-e#e'ance*%ccuracy*
-e#ia,i#ity* Time#iness* an&ase of Un erstan ing.
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Pro'i ing ana#ysis of i3erent typesto ai in management p#anning*
ecision ma!ing an contro#. "aci#itate communication an
co##a,oration ,et een i3erentpeop#e in the organi@ation.
-e uce the tota# cost of ataprocessing.
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B B% %-
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103/129
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105/129
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Panta#oons-ai# ay%ir#ines&mp#oyee ata,ase in Organisations$ata/Warehosing$ata/Mining
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a )rap!ics
. Voice
c %e>t
d computer-usa.le data or
information
e All of t!e a.oveALL OF THE ABOVE
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a &laise 1ascal
. C!arles &a..age
c osep! acDuard
d *r= Herman Hollerit!
e $one of t!e a.ove
a) Charles Babbage
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a *ata
. &it
c Half .yte
d $i..le
e $one of t!e a.ove
Nibble
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a A1"
. ;# %H
c "IS1
d C# A"
e $one of t!e a.ove
LISP
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a Motorola
. I&M
c Intel
d AM*
e Cyri>
INTEL
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a $etwor
. Communication c!annel
c Modem
d &us
e $one of t!e a.ove
COMMUNICATION CHANNEL
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a 1rinter
. V*U
c %V
d "ig!t pen
e $one of t!e a.ove
Light Pen
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a Slow and ine>pensive
. ;ast and ine>pensive
c ;ast and e>pensive
d Slow and e>pensive
e $one of t!e a.ove
Fast & ex ensi!e
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a A device w!ic! is not connected to
C1U
. A device w!ic! is connected to C1U
c A direct access storage device
d An IE# device
e $one of t!e a.ove
A "e!i#e $hi#h is n%t #%nne#te" t% CPU
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a Hyperte>t
. Hypermedia
c HyperCard
d 0ildcard
e $one of t!e a.ove
H er'e"ia
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a *ASI
. ASSH
c ASCII
d &ASCII
e '1 #M
ASCII
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a "ocal area networ
. 0ide area networ
c Modulator-*emodulator
d All of t!e a.ove
e $one of t!e a.ove
(i"e area net$%r
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a *is Stac
. emova.le dis
c ;le>i.le dis
d All of t!e a.ove
e $one of t!e a.ove
*is Sta#
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a Computer literacy
. 1ower supply
c Applications software
d Connectivity
e $one of t!e a.ove
C%nne#ti!it
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a) s e6pensi'e
,) -e5uires a #arge amount of e#ectricity to
or!
c) Pro uces har copy or softcopy
) Can Ft on a es!top
e) None of the a,o'e
r%"+#es har"#% %r s%,t#%
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a $onvolatile
. 1ermanent
c control unit
d %emporary
e $one of t!e a.ove
Te' %rar
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a 8 .its
. 6 .its
c 7 .its
d 37 .its
e $one of t!e a.ove
- bits
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a) +tatic -%M
,) $ynamic -%M
c) &P-OM) -OM
e) None of the a,o'e
* na'i# .AM
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a) Chip
,) Memory
c) Output e'ice) Program
e) None of the a,o'e
Pr%gra'
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