11 CHAPTER 1(intro)

CHAPTER 1

INTRODUCTION

1.1 Tenaga Nasional Berhad (TNB)

1.1.1 Company’s Logo

FIGURE 1: LOGO OF TENAGA NASIONAL BERHAD

1 NUR FARHANAH WAKIMAN

1.1.1 COMPANY BACKGROUND

Tenaga Nasional Berhad (TNB), a public listed company registered under companies Act 1965,

is charged with the following responsibilities

To generate, transmit, distribute and sell energy to customers throughout

Peninsular Malaysia.

To plan, install, operate and maintain electricity installation for the generation, transmission and distribution of electricity.

To achieve the above objectives, the company owns and operates power plants at the National

Grid, and installed for this purpose, customer service centre, Call Management Centre, substation

and administrative offices throughout Peninsular Malaysia. TNB’s core activities are in

generation, transmission and distribution of electricity which are being handled by its

subsidiaries:

TNB Generation Sdn. Bhd.

TNB Transmission Network Sdn. Bhd.

TNB Distribution Sdn. Bhd.


1.1.3 TNB DISTRIBUTION SDN. BHD.

TNB Distribution Sdn. Bhd (TNBD) supplies electricity in strict accordance with the

provisions of the Electricity Supply Act 1990, the Licensee Supply Regulation 1990 (and all

amendments thereto). TNBD divides its core activities into three main areas, namely Customer

Service (CS), Network Service (NS) and Support Service (SS).

Customer Service include functions pertaining to application for supply, billing and collection,

upgrading of services, Kedai Tenaga, Elektrik Bestari, the call management Centre and other

customer related activities. Network Service plans, designs, constructs, operate and maintain the

system that delivers supply to the customer.

Support Service provides synergy with Customer Service and network service to ensure the

smooth functioning of TNBD’s core activities. The support departments at the headquarters

includes Business Management, Materials Resource efficiency is further enhance through the

creation of franchise areas, headed by respective Chief Operation Officer which covers:


No. Franchise Areas State

1 Northern Perlis, Kedah, Pulau Pinang and Perak.

2 Metropolitan Selangor. Wilayah Persekutuan and Multimedia Super Corridor

(MSC)

3 Southern Negeri Sembilan, Melaka and Johor

4 Eastern Pahang, Terengganu and Kelantan

TABLE 1: TNB FRANCHISE AREA

VOLTAGES

The transmission voltage networks are 500kV, 275kV and 132kV, whilst the distribution

voltages are 33kV, 11kV and 415/240V. However in the certain parts of Johor and Perak the

distribution voltages may also include 22kV and 606kV.

SUPPLY FREQUENCY

The supply frequency is 50Hz ±1%.

SUPPLY VOLTAGE OPTION

Supply may be provided at any of declared voltages:

275kV, 132kV, 33kV, 22kV and 6.6kV (system for certain parts of Johor and Perak only), 11kV

and 415/240V. Generally, supplies to domestic premises are given at single phase 2-wire or three


phase 4-wire. However, the actual supply voltage provided depends on the magnitude of the

individual applicant’s load requirements:

Low voltage

Single phase, two-wire, 240V, up to 12kVA maximum demand.

Three phase, four-wire, 415V, up to 45kVA maximum demand.

Three phase, four-wire, C.T. metered, 415V, up to 1500kVA maximum demand.

Medium Voltage and High Voltage

Three phase, three-wire and 11kV for load of 1500kVA maximum demand and

above, whichever voltage is available.

Three phase three-wire, 22kV and 33kV for load of 5000kVA maximum demand

and above, whichever voltage is available.

Three phase three-wire, 66kV, 132kV and 275kV for exceptional large load of

above 25MVA maximum demand.

It should be noted that voltages other than the above classification could not be provided by

TNB. However, consumers can make their own transformation arrangements when necessary.


1.1.3 Corporate Information

FIGURE 2 : TNB KUANTAN BUILDING

Tenaga Nasional Berhad (Kuantan)

Bahagian Pembahagian (TNB)

Aras 2, Wisma TNB, Lot 14

Seksyen 19, Jalan Gambut,

25000 Kuantan

Pahang Darul Makmur

Phone Number: 09-5155555

Fax Number: 09-5155674

Web: www.tnb.com.my


http://www.tnb.com.my/

1.1.4 Organization Chart

FIGURE 3 : ORGANIZATION CHART OF TNB


FIGURE 4 : ORGANIZATION CHART OF TNB KUANTAN IN DISTRIBUTION SECTION

TNB Kuantan is grouped into two main operations which is:

Management and Financial & Commercial Service

Technical Service

Planning & Construction Unit

Operation & Maintenance Unit


1.2 Universiti Malaysia Pahang (UMP)

1.2.1 University’s Logo

Figure 5: LOGO OF UNIVERSITI MALAYSIA PAHANG

1.2.2 Background of Institution

Universiti Malaysia Pahang (UMP) was formerly known as Kolej Universiti Kejuruteraan

& Teknologi Malaysia (KUKTEM). It was established by the Government of Malaysia on 16

February 2002. UMP was set up as a competency-based technical university that specializes in

the fields of engineering and technology.

UMP is situated in the east coast state of Pahang, the biggest state in Peninsular Malaysia

with vast areas of rainforest endowed with a wide range of biodiversity and natural resources.

UMP focuses on two major areas: Chemical, Petrochemical and Natural Resources Industry

Manufacturing and Process Industry

The University currently operates from a temporary campus in the industrial estate of

Gambang, 30 km west of the capital city of Kuantan. Connected by the East Coast Expressway,

the University is only a two-and-a-half hour drive from Kuala Lumpur. The campus, with a total

area of 54.1 acres, can accommodate about 5,000 students. UMP’s main campus is located in the


district of Pekan and is under construction. The first phase of the campus project is scheduled for

completion in 2009. When completed, the 1,842.4 acre campus will be able to accommodate a

total of 10,000 students and 2,000 staff.

1.2.3 Benefit Study in UMP

Our University offers a wide range of practical-biased higher education programmed in

engineering and technology to produce competent engineers for the industries.

Our application-oriented curriculum integrates theory and practice in the concept of a

teaching factory. It emphasizes on experiential and action learning, tasks, and problem solving

that prepares our graduates to easily adapt to the real workplace of various industries.

The campus is strategically located in the East Coast Industrial Belt of Peninsular

Malaysia which hosts a large number of multinational corporations (MNCs) in the chemical,

petrochemical, manufacturing, automotive and biotechnology industries. Our students have

extensive exposure to the latest development in the fields of engineering and technology.

Our University also focuses on applied research and industrial projects to enrich the

teaching and learning processes. It also promotes the commercialization of the research products

thus giving our students exposure to the latest research and development activities in the

industries.

Our campus is fully equipped with the latest ICT systems that include wireless broadband

internet connections that facilitate e-learning and e-management activities at the University.


1.3 Pusat Perkhidmatan Akademik (PPA) UMP

1.3.1 Introduction

Industrial Training / Practicum is a task, instructed based on such theories or knowledge

which has been thought previously. Particularly, it is where a student is adopted to an industry to

gain knowledge outside formal class to build the student’s potential for job market.

This training is provided for University’s student for them to have their industrial training

effectively and efficiently.

Having Industrial training is one of the important exposures for student, since it is a

compulsory course which is listed in UMP’s curriculum and obligatory for diploma and degree

student as a condition for graduation.

1.3.2 Mission

i. To accommodate students in industry/organization related to exposed experience and

gain professional skills in various expect of engineering and computer science.

ii. To produce an efficient, responsible and integrated engineer

iii. To grab chance for student to be absorb as permanent staff at internship’s company


1.3.3 Objectives

i. To expose the real job environment to the student before they end up their study.

ii. Extend the opportunities for the industrial employer to get know the student’s potential

and offered them job after end up their studies.

iii. Practice and used the learn theory in any solutions through involved directly in many

training aspects such as planning concept, designing, build and project management

iv. To get know in depth the particular industry organization structure and understanding the

position jobs cop in the industry.

v. Build professional attitude and quality ethic works, so that it would produce an efficient,

motivated and responsibility professional manpower.


11 CHAPTER 1(intro)

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