1.1 Business Environment

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    BUSINESS ENVIRONMENT

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    Environment of a business means the external forces

    influencing the business decisions. They can be forces of

    economic, social, political and technological factors. Thesefactors are outside the control of the business. The business

    can do little to change them.

    BUSINESS ENVIRONMENT

    MEANING

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    FEATURES OFBUSINESS ENVIRONMENT

    Totality of external forces

    Specific and general forcesDynamic nature

    Uncertainty

    Relativity

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    IMPORTANCE BUSINESS ENVIRONMENT

    firm to identify opportunities and getting the first mover advantage

    firm to identify threats and early warning signals

    Coping with rapid changes

    Improving performance

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    GENERAL ENVIRONMENT OF A BUSINESS

    Economic environment

    Social environment

    Political environment

    Legal environmentTechnological environment

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    ECONOMIC ENVIRONMENT

    i. Economic conditions- GDP, Business Cycle,Unemployment, Inflation, Balance of Payment, Fiscal Policy,Monetary Policy, Exchange rate Policy, Interest Rate.

    ii. Economic policies

    a) Budget

    b) Industrial policy

    c) Trade policy

    d) Agricultural policy

    iii. Economic system- Capitalistic, Socilalitic, Mixed

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    SOCIO CULTURAL ENVIRONMENTi. Attitude of people towards work and health.

    ii. Role of family.

    iii. Marriage.iv. Religion.

    v. Education

    vi. Ethical issues

    vii. Social responsibility of business

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    POLITICAL ENVIRONMENT

    i. Legislature - Labour Laws like Factories Act, EPFAct, ESI

    Act, Industrial Disputes Act, Minimum Wages Act, Payment of

    Wages Act, etc

    MRTP Act, Law of Contracts, Companies act, IDRA Act,FERA, Import & Export Control act, Tax Laws

    i. Executive- Administrators

    ii. Judiciary - District, High Courts, Supreme Court, Tribunals

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    TECHNOLOGICAL ENVIRONMENT

    i. Nature of technology

    ii. Scope for innovation

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    ECONOMIC ENVIRONMENT IN INDIA

    Liberalization

    Privatization

    Globalization

    New industrial policy in July 1991.

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    Impact of Government Policy Changes on Business and

    Industry

    Increasing competition

    More demanding customers

    Rapidly changing technological

    environment

    Necessity for change

    Threat from MNC

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    India's place in the Global EconomyIndia's place in the Global Economy

    y India is

    a country of potential.

    Cocked slingshot

    Target within range of Indian Capability

    y

    India has Stable economy

    Continued economic growth

    Governmental regulations changes

    FDI enhancements

    NRI outreach

    Reversal/slowing down of brain drain and welcome home to many

    Leveraged IT/ITES Industry strength around the world

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    India in the Global MarketIndia in the Global Market

    y In general India public and/or private sectorshave: Started work on infrastructure

    Leveraged their IT capability to take the lead in theglobal market in this industry

    Expanded the reach of their already global Indiancompanies

    Built presence in Pharmaceutical, Medical, BioChemical, Cement, Financial, Rubber, Retail,Cosmetic, Design, Entertainment, Garment andfood industries as well as IT.

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    India in the Global MarketIndia in the Global Market

    y Indias Strengths: Population

    Ability to adapt and move beyond obstacles andbarriers with seemingly graceful and instinctive

    responses Rising from the inside out on the shoulders and in the

    minds of the Indian peoplex pushing the limits of individual contributions and quietly but

    methodically leveraging physical and financial global presence

    y Indias Goal secure the future that has been thousands of years in

    the making.

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    COLLEGE GRADUATESAND ENTREPRENEURSCOLLEGE GRADUATESAND ENTREPRENEURS

    y Graduates still emerging in significant numbers

    not all graduate with the perquisite skills to fill projectedcareer and job opportunities

    y The education system in India is

    aggressively reaching out to business for advice and support

    business is proactively moving into the realm of education

    x establishing Academies as part of their corporate structure

    x by giving time and energy to nearby Universities andColleges

    x building the Vocational Technical Sector of the educationsystem that had not previously been strong.

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    y There is still MUCH to do before the future issecure

    Accomplished without government interventionor mandate

    It is in the hands of the business leaders andprogressive academicians

    It operates and even thrives around extremes

    HOWEVER

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    An Economy in TransitionAn Economy in Transition

    y Predicted to change shape by 2025

    y From To

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    Spawned in the development and growth

    of the IT and ITES Service Industry

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    What Changed Workplace of 21stCentury

    Globalization

    Information Revolution/Internet

    New technology

    HRM Philosophy:

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    Parts

    PartsParts

    Assembly

    Advertising Design

    Sales

    TODAYS BUSINESS REALITIES

    A Global Web

    Sales

    Parts

    Sales

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    Characteristics of GlobalizationChaoticCompetition

    Radical change

    Opportunities

    Strategic alliances

    Complexity/Uncertainty

    Flexibility

    Customer focus

    Saliency of People Mgt Issues

    In India these

    Developments

    Impact all sectorsincluding

    Manufacturing

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    The intensity of this

    will be far greater

    in the near term as the velocity of

    change is increasing

    Indian companies

    striving to beGlobal Leaders

    in this exciting

    Business Environment