10th Annual Flight Operations Conference

10th Annual Flight Operations Conference29th & 30th November 2016 – Park Inn by Radisson Hotel, Heathrow, UK

For Further information: [email protected] +44 1403 230 888

AIRLINES & OPERATORS DELEGATEINFORMATION BROCHURE

“It is becoming THE event of the year, veryimportant for us to participate in for information gathering and networking”

Deputy Director Flight Operations, Danish Air Transport

Sponsors & Exhibitors:

2016

10th Annual Flight Operations Conference29th & 30th November 2016

Park Inn by Radisson Hotel London Heathrow, UK


www.aircraft-commerce.com

WHY ATTEND AS A DELEGATEThe 10th Annual Flight Operations Conference is the world’s only event that focuses wholly on the key, strategic issues that affect the operating of commercial aircraft.

It provides airlines with a one-stop solution to streamline and increase efficiency within their aircraft operating procedures. The topics discussed and the IT solutions showcased in the exhibition hall have the potential to reduce airline operating costs dramatically.

This is the world’s only fully dedicated flight operations conference designed to assist an airline to maximise its potential in an increasingly difficult market through implementing various operating cost saving techniques adopting the latest technologies.

“Very informative and relevant to the challenges faced by airlines today”Manager Aircraft Operations Systems Support, easyJet

KEY TOPICS UNDER DISCUSSION

• Live Flight Tracking: Airline case study of using a flight tracking solution alongside a Fleet Management System; Eurocontrol also update us on flight tracking policy.

• Electronic Flight Bag (EFB): EFB Case Studies; Live Weather and turbulence; and Regulators Viewpoint: EASA update us on their latest policy developments.

• Digital Flightdeck: British Airways and SWISS case studies - paperless manuals and advanced iPad flightdeck functionality.

• Aircraft Connectivity: High-speed broadband connectivity for Flightdeck and Cabin; the benefits this brings including live weather, flight plan updates, advanced EFB.

• Latest Aircraft & Engine Types: A350; Bombardier CSeries; A320neo performance analysis.

• Fuel: Airline fuel efficiency case studies; Biofuel programme analysis; Conformal Vortex Generator fuel efficiency solution

• Latest Innovations: Taxiing without using engines; SWISS International Airlines ETL case study; Alaska Airlines Weight & Balance Case Study; SESAR Developments Update

• Latest IT Solutions: IT has become vitally important as airlines strive to cut costs operating their aircraft. The latest solutions are analysed including: Digital Flight Deck solutions, Fuel saving systems, EFBs, Flight Planning, Operations Documentation, ETLs, Post-flight data analysis. This is also an outstanding opportunity to demo the latest solutions from the world’s leading vendors who are exhibiting their solutions during the event. See over page to learn more about the IT products the vendors exhibiting!

2016




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“Great mix of exhibitors and presentations.”

Jet2.com

OPERATIONS SOFTWARE AVAILABLE TO DEMO INCLUDE :

• EFB (Electronic Flight Bag)

• ETL (Electronic Technical Log)

• Flight Planning Solutions

• Operations Efficiency Optimizers

• Operations Cost Management Solutions

• Optimising Weight & Balance Software

• Fuel Savings and Fuel Management Solutions

• Live Flight Tracking Solutions

• Connectivity Solutions

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LIVE SOFTWARE AND PRODUCT DEMONSTRATIONS:

Extended breaks during the presentation programme (including a two hour cocktail reception) allow airlines and aircraft operators to browse the extensive exhibition area. It provides the ideal opportunity to:

• Try out all the major Flight Operations Solutions from the world’s leading vendors. Learn how each product can assist you with your aircraft operating procedures.

• Try out all the latest upgrades and add-ons to complement your current systems.

• Speak with the vendors about problems you may be having with your current system and discuss the best solutions.

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CONFERENCE AGENDA

The presentations are being delivered by Industry Experts, Aviation Authorities, Systems Suppliers, Consultants, OEMs, Airlines and Aircraft Operators to provide you with a unique insight into the key issues from a myriad of key perspectives.

Speakers Include: British Airways, Qatar Airways, SWISS, Alaska Airlines, IAI, Lufthansa Cargo, Air Canada, KLM, NATS, Eurocontrol, plus lots more...

08:00 REGISTRATION, REFRESHMENTS & SOFTWARE DEMOS - EXHIBITION HALL

08:55 - 09:00 CHAIRMAN’S OPENING REMARKS

09:00 - 09:30 Airline Case Study: British Airways - Applying User-Centric Design to Mobile Applications for EFB British Airways discuss the process and benefits of taking a user-centric design approach when developing mobile applications for its EFB solution. This case study will follow an example of an Electronic Flight Folder (EFF) application and show how ideas are developed, taking the ideas to design using a user-Centric Design, to prototype and then to trial in the flightdeck. Capt. Iain Black, Manager Technical Projects, British AirwaysBill Baumgarten, Business Development Manager, UTC Aerospace Systems

09:30 - 10:00 Airline Case Study: Air Canada - Broadband Flightdeck Connectivity Systems & their Applications In this case study we hear from Air Canada who is currently trialling a high-bandwidth satcom solution for airline operational communication (AOC) transmissions. We learn how the trial is progressing and analyse the results, as well as the project challenges. Air Canada also outline the flightdeck applications using the solution, including real-time weather information (turbulence & changing weather patterns), flight plan updates, crewing information and advanced EFB functionality.Steve Bogie, Senior Director Operations IT, Air Canada

10:00 - 10:30 Airline Case Study: Icelandair EFB Project In this case study Icelandair outlines its extensive EFB project including looking at the sophisticated PFB software platform covering a full suite of operational planning and calculation modules used by flight crew throughout all phases of flight; connectivity solutions - both in-flight and on-ground; and how they achieved a paperless flight deck by integrating a ground based Document Editing system with the EFB platform.Gretar Mar Odinsson, Lead EFB Project Team Manager & Capt B757, IcelandairJens Pisarski, COO, IFS

10:30 - 11:15 REFRESHMENT BREAK & EXHIBITION DEMOS - EXHIBITION HALL

11:15 - 11:45 Airline Case Study: KLM - Moving towards a Digitized and e-Enabled airline KLM outline their extensive B 787-9 and B 777-300 e-Enabled aircraft project. The case study outlines how KLM prepared for the delivery of these new aircraft, how they established an e-Enabled project and the results they are seeing now the aircraft are flying. Next the case study focuses on how the airline is moving from an e-Enabled 787 and 777 into an even more e-Enabled and Digitized airline operation which requires collaboration between all divisions of the airline, including: Flight Operations, Cabin Crew, Maintenance, IT, etc).Saskia Freriksen, Program Director Digitizing, KLM Engineering & Maintenance

11.45 - 12.15 Airline Case Study: SWISS International Airlines New Methods to Manage their Digital ManualsAircraft documentation currently still follows predefined manuals and manual types (OM A, OM B, etc). This case study outlines SWISS’s project to change how it manages its manuals so that their pilots and crew know what is new, or what is the priority for their flight or specific task. You will see how its manuals are constructed using themes and referencing specific information, ensuring quick access to relevant information rather than long searches through manuals. SWISS discusses the goals of the project, the current state of the implementation (first phase about to go live in November 2016), and the next steps. Alex Skrabal, Service Manager Expert, SWISS

DAY ONE – Tuesday, 29th November 2016

DIGITAL FLIGHTDECK

DIGITAL FLIGHTDECK

EFB

DIGITAL FLIGHTDECK

EFB

CONNECTIVITY

EFB

DIGITAL FLIGHTDECK

NEW AIRCRAFT

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12:15- 12:45 Airline Case Study - Alaska Airlines Load Planning and Weight & BalanceIn this case study, Alaska Airlines discusses its Load Planning project using a sophisticated, fully automated ‘Exception Based’ Weight & Balance software solution provided by Smart4Aviation. This automates the entire aircraft load process, from the cargo manifest to airplane take-off; whilst always maximising payloads and optimizing the aircraft’s centre of gravity for greatest fuel efficiency. You will learn about the increases in efficiency Alaska is now seeing using the software. Brian Watson, Manager Weight and Balance, Alaska Airlines

12:45 - 14:00 LUNCH BREAK & SOFTWARE DEMOS - EXHIBITION HALL

14:00 - 14:30 Airline Case Study: To build or Buy? Qatar Airways built in-house Operations Control IT SystemQatar Airways discussed their recently implemented an in-house developed Ops Control system, TOPS (Total Operations System). The new system covers the whole spectrum of business processes of Aircraft and Flights, right from long and short term maintenance planning to the day of operations starting from tail assignment to movement tracking and an extremely sophisticated flight watch / tracking module compliant with the IATA 4D/15 requirements. The system is highly integrated, uses OR based tools for complex optimization problems (e.g. Tail Assignment and Maintenance Planning) and local solvers for small scale problems which need immediate decision support. The system has real-time rules and violations module which alerts the user in case of any exceptions. Qatar Airways outline the challenges of developing an in-house system and now that the system is live focus on the operational benefits now being seen. The case study finishes with a road map of the system including a crew control module.Stephen P. Carroll, Flight Operations Project Manager, Qatar Airways

14:30 - 15:00 Airline Fuel Savings Case Study: Lufthansa CargoIn this case study we hear from Lufthansa Cargo which provides us with an update regarding its successful Fuel Saving programme. The airline explains how it has optimised fuel costs using a systematic analysis of its flight data to manage fuel savings initiatives and identify all potential improvements. The airline also explain how it has successfully engaged the pilots into the fuel saving initiatives, by providing them with key data at their fingertips before and after each flight. Finally, we hear a road-map for the next developments in their fuel saving programme.Bjorn Ostertag, Head of Fuel Efficiency & Punctuality Management, Lufthansa Cargo

15:00 - 16:00 REFRESHMENT BREAK & SOFTAWARE DEMOS - EXHIBITION HALL

16:00 - 16:30 Airline Case Study - British Airways Paperless iPad OperationsDuring this case study presentation, British Airways outlines the extensive paperless functionality available to its Flight Crew via its iPads before, during and after each flight, including briefing; and full access to all navigation information such as charts, flight plans, documents and messages. It outlines how the solution is streamlining operations and the benefits the airline is now experiencing.Janice Barr, Operational Data Manager, British AirwaysIgor Dimnik, Director Products Lido/Navigation, Lufthansa Systems

16:30 - 17:00 High Bandwidth Flightdeck Connectivity SystemInmarsat presents its high bandwidth flightdeck connectivity system, SwiftBroadband Safety (SB-S); and its new high data transmission rate passenger cabin connectivity system, European Aviation Network (EAN). SB-S provides a high data transmission rate for all flightdeck transmissions, including ATS messages. The SB-S can be used to send ACARS messages encapsulated in I.P. Packets at a transmission rate of 432Kbps. The EAN system is a combination of air-to-ground and satcom connectivity systems for use across the land mass and oceanic areas of the airspace of the 28 countries of the EU. The system will allow all levels of passenger entertainment through broadband connectivity.Anthony Spouncer, Regional Director - Safety & Operations Systems, Inmarsat

17:00 - 17:30 In-Flight Live Weather and Turbulence DataIn this case study The Weather Company provides an overview of how airlines are receiving real-time live weather data directly to the Pilot’s EFB devices on the flightdeck via a high bandwidth connectivity system. The Weather Company outlines what connectivity solution airlines require to receive live weather data, and how the information allows pilots to change route in-flight to avoid significant weather conditions. You will also hear about a sophisticated turbulence tracking and reporting solution.Ashley Heard, Account Manager - Aviation EMEA, The Weather Company

18:00 - 20:00 COCKTAIL RECEPTION & SOFTWARE DEMOS - EXHIBITION HALL

INNOVATION

INNOVATION

INNOVATION

CONNECTIVITY

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EFB

DIGITAL FLIGHTDECK

INNOVATION

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08:00 - 9:00 BREAKFAST, REFRESHMENTS & SOFTWARE DEMOS - EXHIBITION HALL

09:00 - 09:30 ATM Enhancements Presentation: Trajectory Based Operation (TBO)Trajectory Based Operations (TBO) is the paradigm change in ATM. It is achieved by sharing, maintaining and using a unique end-to-end trajectory for the flight which is a balance between optimising flight and network efficiencies. In the presentation Eurocontrol introduce and outline the concept which is still under development and addresses the steps towards full implementation.Henk Hof, Head of ICAO & Concepts Unit, Eurocontrol

09:30 - 10:00 ATM Developments Keynote Presentation:An update on the SESAR programme, FANS requirements over the North Atlantic, and the FAAs NextGen ATM programme. Ian Gilbert, Consultant, IG Avionics Consulting

10:00 - 10:30 Unlocking the Potential of ANS dataIn this presentation NATS look at the current issues surrounding ANS data, the benefits that can be progressed in the next 3 to 5 years including on day operating performance and passenger experience and how this approach can lead to a common source of data potentially leading to airline controlled full trajectory management.Jeannine Fernandes, Global Airline Account Manager (Commercial), NATS

10:30 - 11:15 REFRESHMENT BREAK & EXHIBITION DEMOS - EXHIBITION HALL – Sponsored by NAVBLUE

11:15 - 11:45 Flight Tracking & Data Streaming Keynote Connecting the dots - how to use existing onboard flight data systems and broadband satcom to enable enhanced flight tracking and data streaming. William Cecil, Director Business Development & Strategy, Teledyne Controls

11:45 - 12:15 Flight Tracking Keynote: Meeting the Challenge of Inflight Safety The ICAO 15-minute mandate comes into effect in 2018 - and automation of tracking and alerting is crucial, as airlines cannot hope to monitor every stage of flight manually. With the number of passengers worldwide set to double to 7 billion by 2034, the automation of flight tracking is more crucial than ever. With 80% of the world’s airlines using their AIRCOM connectivity solutions, in this presentation SITAONAIR cover how their technology is evolving to connect every resource, from pilot to ATC.

Paul Gibson, AIRCOM Portfolio Director, SITAONAIR

12:15 - 12:45 Airline Case Study - SWISS Electronic Technical Logbook (eTL / eLB) SWISS International Airlines went live with its Electronic Technical Logbook (ETL/ELB) solution in January 2016 with a flight on a Boeing 777 from Seattle to Zurich. The ELB consists of two Microsoft Surface 3 tablets - the cockpit and cabin devices, plus connectivity solutions. After almost 1 year in operation, ETL system provider CrossConsense outlines how the project is developing and the results and increases in efficiency SWISS has seen. Some of the challenges faced by SWISS operating the solution are outlined and best practice advice to other airlines looking to embark on the same project is provided. Udo Stapf, CEO, CrossConsense

12:45 - 14:00 LUNCH BREAK & SOFTWARE DEMOS - EXHIBITION HALL

14:00 - 14:30 Airline Fuel Savings Case Study: Gaining Granularity - a Case Study in Fuel Optimization for GOL AirlinesIn this session, GOL Airlines highlight how it brought together data, analytics, frontline tools and people to improve fuel efficiency. The airline will share the challenges it faced and the collaborative approach it took to help deliver consistent savings. Marcelo Vieira de Macedo, Ops Engineering Director, GOL Airlines

Ian Britchford, Director Fuel & Flight Analytics, Jeppesen

DAY TWO – Wednesday, 30th November 2016

REGULATIONS

REGULATIONS

REGULATIONS

FUEL

INNOVATION

INNOVATION

CONNECTIVITY

CONNECTIVITY

INNOVATION

Testimonials“It is becoming THE event of the year, very important for us to participate in for information gathering and networking”

Deputy Director Flight Operations, Danish Air Transport

“I will be attending this conference next year”Flight Operations Data Analysis Manager, Air Asia

“Very informative and relevant to the challenges faced by airlines today”

Aircraft Operations Support Systems Manager, easyJet

“Very noticeable maturity over the years. The event has become a great market place with good participation and turnout”

Deputy Chief Pilot B777, Singapore Airlines

“The event was perfect. Providing information and updates for airlines on technology that is currently being developed. Good job!”

Operation Performance Analyst, Garuda Indonesia

“I was pleased to attend, the event gave me a great idea of the future of Flight Operations”

VP Business Development, Jordan Aviation

“Great. I hope to attend next year. Very useful for my business” Reliability Manager, Airbus Transport International

“In general the given presentations opened my mind to improve things the way we were doing them”

IPAD & FSB Project Manager, Sky Airline

“This is a very informative and professionally presented program with very relevant discussion topic”

Operations, US Airways

“Well organised, very relevant to today’s aviation needs. Presentations were well researched”

Manager, Planning & Records, Kenya Airways

“Excellent! Very useful information and case studies to help with our big transformations. Included issues very relevant to our job”

Flight Operations Engineering Specialist, Emirates

“Very impressed by the variety of vendors, their products and very high level of organization. The

experience gained here is priceless”

EFB Administrator, Rossiya Airlines

“Real world experiences by operators implementing the technology”

Director of Technical Services, Lynden Air Cargo

14:30 - 15:00 Aviation BioFuels Keynote Despite not hitting the headlines in recent years, aviation biofuel and alternative fuel programs are progressing in development. This presentation outlines the current ongoing programs, what bioFuels are being developed along with recent test results and when can we expect to see airlines actually flying with alternative fuel. Peter Hind, Managing Director, RDC Aviation

15:00 - 16:00 REFRESHMENT BREAK & SOFTAWARE DEMOS - EXHIBITION HALL – Sponsored by NAVBLUE

16:00 - 16:30 Latest Innovations - Pilot Controlled Towing TaxiIAI provides an update on its TaxiBot aircraft taxiing solution, that allows taxiing without engines running using a semi-robotic, pilot-controlled ground tug vehicle. Aircraft engines are started shortly before take-off while allowing the required warm-up time. Pilots are in control after push back, using the steering tiller and brake pedals of the aircraft. The Taxibot provides the same handling characteristics as if taxiing with engines running, and no modification to the aircraft is required. It has recently been EASA and CAAI certified for the Boeing 737 NG aircraft. The TaxiBot has been in use by Lufthansa in its commercial flights with passengers at Frankfurt Airport since November 2014. Eran Tamir, Business Development, Israel Aerospace Industries (IAI)

16:30 - 17:00 Latest Innovations - Conformal Vortex Generator Fuel Efficiency ModificationEdge Aerodynamix provide us with an update on their Conformal Vortex Generator (CVG) made from elastomeric adhesive backed film. The film is applied to the leading edge slat on the wing and restructures the flow of air over the wing, creating a highly stable layer of vortices that increase the amount of attached flow. As a result, the CVG reduces the amount of drag the aircraft experiences leading to better aircraft performance, significant fuel savings and reduction in carbon emissions. The presentation focuses on key tests on a B737 and the recently completed FAA certification - you will also learn about future developments such as tests beginning on an A340-600. Capt. Peter Ireland, Director Operations, Edge Aerodynamix Ltd.

17.00 CLOSE OF CONFERENCE

FUEL

INNOVATION

FUEL

FUEL

INNOVATION

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AIRLINE DELEGATE BOOKING FORM

OFFE

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For Park Inn by Radisson Hotel booking information, please click on the following link: http://www.aircraft-commerce.com/conferences/FLOPS2016/Venue.asp

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Please send your additional requirements to [email protected] or [email protected]

There are currently two VIP Registration options available for airlines to benefit from, which you can see below. Our VIP delegate places are limited, so please reserve at your earliest convenience to secure your VIP registrations. Discounts are available if you can only attend for just one day. Contact us at the details below for more information.

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10th Annual Flight Operations Conference

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