1011 apr. F.B.SURVEY

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1/36

date

10th /11th

APRIL 2010 revenue

Name of the food counter visited sat 10th april 68115

sun 11th april 82698

BEIJINGBITES

critic

alare

as

How tasty was the food? 3

5

8

4

8

4

5

37

april 10/11th 37sample size april 3 rd/ 4th 8110th april 83

11th april 84

carried out between 2 pm and 800pm

Ambience

How tasty was the food?

Was the food served hot?

How long did you have to wait?

How courteous was the staff?

How did you like the pricing?

Hygiene & Cleanliness

7/30/2019 1011 apr. F.B.SURVEY

2/36

areas for improvement (negative experience)

84385 53036 42440 54910 53462 31988 20410 42615 164840

86182 78039 53198 70805 65251 43227 24670 67115 203264

VEG BYNATURE

PIZZACORNER

COCONUTGROVE

SHIVSAGAR

TAJEXPRESS STARKES HI! CHAI FLAVOURS KFC

2 3 1 4 1 1 2 6

2 3 1 2 2 2 2 11

2 5 1 4 3 5 2 23

1 2 1 4 2 1 2 3 6

3 4 1 8 6 1 7 7 23

1 3 4 2 2 2 15

2 2 3 1 1 2 13

13 22 5 29 17 2 20 20 97

13 22 5 29 17 2 20 20 9762 6 41 31 29 32

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3/36

35374

49148

DAKSHINADIN

1

1

3

2

7

7

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4/36

date

HI! CHAI

EXCELLENT GOOD

TO

IMPROVE

2 8 1

3 6 2

1 4 5

1 1 2

1 3 7

2 6 2

4 6 1

14 34 20

YES NO

10

WAIT TIME 10 MIN

WAIT TIME 30 MIN

WAIT TIME 30 MIN

WAIT TIME 15 MIN


10th /11th APRIL 2010

Name of the food counter visited






Ambience

Was the item you wanted available?

COMMENTS

7/30/2019 1011 apr. F.B.SURVEY

5/36

7/30/2019 1011 apr. F.B.SURVEY

6/36

dateVEG BY

NATURE

EXCELLENT GOOD

TO

IMPROVE

1 6 2

2 5 2

1 4 2

1 7 1

7 3

3 5 1

3 5 2

11 39 13

YES NO

7 2

WAIT TIME 05 MIN

WAIT TIME 35 MIN

SHOULD HAVE MORE VARIETY & AVAILABILITY

WAIT TIME 10 MIN









Ambience


COMMENTS

7/30/2019 1011 apr. F.B.SURVEY

7/36

Excellent 11

Good 39

To Improve13

7/30/2019 1011 apr. F.B.SURVEY

8/36

7/30/2019 1011 apr. F.B.SURVEY

9/36

date

FLAVOURS

EXCELLENT GOOD

TO

IMPROVE

3 8 2

2 7 2

2 4 2

1 9 3

1 4 7

4 7 2

1 10 2

14 49 20

YES NO

9 4

RAISE A BILL INSTEAD OF MANUAL BILL

WAIT TIME 10 MIN

WAIT TIME 10 MIN

WAIT TIME 10 MIN

WAIT TIME 20 MIN

WAIT TIME 03 MIN

WAIT TIME 05 MIN

WAIT TIME 10 MIN

PRICE VERY HIGH









Ambience


COMMENTS

7/30/2019 1011 apr. F.B.SURVEY

10/36

excellent

14

good 49

to improve

20

7/30/2019 1011 apr. F.B.SURVEY

11/36

date

KFC

EXCELLENT GOOD

TO

IMPROVE

25 32 6

18 33 11

13 10 23

10 47 6

4 34 23

17 32 15

21 28 13

108 216 97

YES NO

56 8

WAIT TIME 20 MIN

WAIT TIME 10 MIN

WAIT TIME 30 MIN

WAIT TIME 40 MIN

WAIT TIME 20 MIN

WAIT TIME 20 MIN

WAIT TIME 30 MIN

WAIT TIME 15 MIN

NEED MORE SIGNBOARDS FOR PROPER APPROACH

WAIT TIME 15 MIN

WAIT TIME 30-45 MIN

WAIT TIME 30 MIN

WAIT TIME 15-20 MIN

WAIT TIME 15 MIN

WAIT TIME 10 MIN









Ambience


COMMENTS

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12/36

WAIT TIME 10 MIN

PRICE VERY HIGH

WAIT TIME 10 MIN

WAIT TIME 10 MIN

WAIT TIME 05 MIN

WAIT TIME 02 MIN

PROVISION OF DRINKING WATERWAIT TIME 30 MIN

WAIT TIME 15 MIN

WAIT TIME 05 MIN

WAIT TIME 05 MIN

7/30/2019 1011 apr. F.B.SURVEY

13/36

excellent 108

good 216

to improve 97

7/30/2019 1011 apr. F.B.SURVEY

14/36

7/30/2019 1011 apr. F.B.SURVEY

15/36

7/30/2019 1011 apr. F.B.SURVEY

16/36

datePIZZA

CORNER

EXCELLENT GOOD

TO

IMPROVE

5 6 3

5 5 3

5 2 5

2 10 2

9 4

5 5 3

4 16 2

26 53 22

YES NO

13 1

WAIT TIME 15 MINUTES

WAIT TIME 30 MIN

WAIT TIME 20 MIN

WAIT TIME 10 MIN

WAIT TIME 20 MIN

WAIT TIME 30 MIN

WAIT TIME 35 MINSHOULD HAVE MORE VARIETY & AVAILABILITY

WAIT TIME 10 MIN









Ambience


COMMENTS

7/30/2019 1011 apr. F.B.SURVEY

17/36

7/30/2019 1011 apr. F.B.SURVEY

18/36

7/30/2019 1011 apr. F.B.SURVEY

19/36

7/30/2019 1011 apr. F.B.SURVEY

20/36

excellent 26

good 53

to improve 22

7/30/2019 1011 apr. F.B.SURVEY

21/36

7/30/2019 1011 apr. F.B.SURVEY

22/36

excellent

31

good 74

to improve

37

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23/36

dateCOCONUT

GROVE

EXCELLENT GOOD

TO

IMPROVE

3 2 2

2 3 1

1 2 1

5 1

1 4 1

2 4

3 2

12 22 6

YES NO

6

WAIT TIME 03 MIN

WAIT TIME 15 MIN

staff not able to communicate in either english or kannada

trays were wet and dirty









Ambience


COMMENTS

7/30/2019 1011 apr. F.B.SURVEY

24/36

excellent 12

good 22

to improve 5

7/30/2019 1011 apr. F.B.SURVEY

25/36

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26/36

dateDAKSHINA

DIN

EXCELLENT GOOD

TO

IMPROVE

6 2

5 3

3 2 1

2 5 1

1 4 3

4 2 2

5 2

26 20 7

YES NO

7 1

WAIT TIME 25 MIN

HARDLY ANY WAIT TIME

WAIT TIME 05 MIN


10th/11th APRIL 2010







Ambience


COMMENTS

7/30/2019 1011 apr. F.B.SURVEY

27/36

excellent 26

good 20

to

improve 7

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28/36

date

STARKE'S

EXCELLENT GOOD

TO

IMPROVE

1 1

1 1

1 1

1 1

1 1

1 1

2

6 6 2

YES NO

2


10th/11th APRIL 2010







Ambience


COMMENTS

7/30/2019 1011 apr. F.B.SURVEY

29/36

Excellent 6

Good 6

To Improve 2

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30/36

dateTAJ

EXPRESS

EXCELLENT GOOD

TO

IMPROVE

5 3 1

4 3 2

3 2 3

7 2

1 2 6

4 3 2

5 3 1

22 23 17

YES NO

9

WAIT TIME10 MIN

WAIT TIME 30 MIN

WAIT TIME 25 MIN









Ambience


COMMENTS

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31/36

Excellent 22

Good 23

To Improve 17

7/30/2019 1011 apr. F.B.SURVEY

32/36

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33/36

dateSHIVA

SAGAR

JUICES

EXCELLEN

T GOOD

TO

IMPROVE

7 12 4

6 15 2

2 4 4

5 14 4

14 8

6 13 4

8 12 3

34 84 29

YES NO

20 3

WAIT TIME 10 MIN

WAIT TIME 15 MIN

WAIT TIME 10 MIN

WAIT TIME 10 MIN

WAIT TIME 5 MIN

WAIT TIME 10 MINWAIT TIME 35 MIN

SHOULD HAVE MORE VARIETY AND AVAILABILITY

WAIT TIME 5 MIN

WAIT TIME 15 MIN

WAIT TIME 15 MIN

WAIT TIME 15 MIN









Ambience


COMMENTS

7/30/2019 1011 apr. F.B.SURVEY

34/36

excellent 34

good 84

To Improve

29

7/30/2019 1011 apr. F.B.SURVEY

35/36

dateVEG BY

NATURE

EXCELLEN

T GOOD

TO

IMPROVE

0

YES NO

6


3rd /4th APRIL 2010







Ambience


COMMENTS

7/30/2019 1011 apr. F.B.SURVEY

36/36

excellent

10

good 85

to improve

62

1011 apr. F.B.SURVEY

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