10 Ways That Project Managers Can Make Lean Six Sigma Succeed
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Transcript of 10 Ways That Project Managers Can Make Lean Six Sigma Succeed
10 Ways That Project ManagersCan Make Lean Six Sigma Succeed
By Er Ralston
Process Excellence Coach, Advisor, Trainer
Question
How can project managers benefit from Lean Six Sigma?
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Lean Six Sigma Approach
• Breakthrough Improvement
• Customer, Process & People Focused
• Systematic Approach
• Data Driven Decisions
• Team Based
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What is a Lean Six Sigma Project?
“All improvement happens project by project and in no other way" - Dr. Joseph M. Juran
• Temporary group activity• Focus on goal accomplishment• Solutions are unknown• Blending of Lean & Six Sigma
concepts, methods, and tools
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Lean Six Sigma Project Approach
Define Measure Analyze Improve Control
Establish Project
UnderstandBaseline
Analyze Process
Design/Test Solutions
Implement Controls
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Project Managers Can Help!
Project Managers are:
• Organized
• Goal-oriented
• Change agents
• Skilled
• Always improving
Following: 10 Ways That Project ManagersCan Make Lean Six Sigma Succeed
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#1: Goal Setting
Exercise: What’s wrong with this goal?
Goal: Implement tracking system to reduce delivery time.
How Project Managers Can Help
• Set clear goals
• Measureable goals
• Time bound goals
• Solution independent goals
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#2: Define Business Case
Exercise: Does this project have a business case?
Business Case:
VP is receiving complaints about product damage.
How Project Managers Can Help
• Financial impact
• Strategic impact
• Risk from no action
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#3: Establish Scope
Exercise: Are these scope parameters clear?
Project Scope:
Customer Call Center
How Project Managers Can Help
• Define parameters and boundaries
• In-scope and out-of-scope
• Avoid scope creep
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#4 Resource Planning
Exercise: Who are we forgetting?
Project Team:
Team Leader & other department members
How Project Managers Can Help
• Clearly define resources
• Agreement on availability
• Core team and ad hoc
• Right skills and synergy
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#5: Project Planning
Exercise: Does anyone know the plan?
Project Plan:
Complete in 5 months
How Project Managers Can Help
• Detailed project plans
• Clear deliverables
• Resource requirements
• Constraint management
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#6: Project Milestones
Exercise: Will these project reviews be effective?
Project Review Plan:
5 minute update at monthly staff meeting
How Project Managers Can Help
• Scheduled phase gate reviews
• Champion engagement
• Focus on the goal
• Focus on methodology application
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#7: Reporting Project Progress
Exercise: Does anyone know the project status?
Project Reporting Plan:
Store project files in SharePoint folder
How Project Managers Can Help
• System for regular project reporting
• Create awareness of status and issues
• Stimulate recognition of good progress
• Initiate remedial actions where needed
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#8: Managing Change
Exercise: Have we mitigated resistance to change?
Change Management Plan:
Director will discuss change with affected employees
How Project Managers Can Help
• Anticipate and expect change resistance
• Change management planning
• Engaging resistors
• Leverage supporters
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#9: Managing Project Issues
Exercise: Will project issues be resolved?
Project Issue Plan:
Email responsible person to address
How Project Managers Can Help
• Make project issues visible
• Ensure ownership
• Track status through resolution
• Analyze for chronic / systemic issues
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#10: Replication
Exercise: Are we optimizing the implementation of solutions?
Replication Plan:
Look for other opportunities to apply this solution.
How Project Managers Can Help
• Be proactive
• Systematic opportunity identification
• Systematic methods to spread
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Other Ways Project Managers Can Help Lean Six Sigma Projects
• Learn the methods and tools
• Be a project team member
• Lead a project
• Be an advocate
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How Lean Six Sigma Can Help Project Managers
• Enhanced Culture for Project Management
• Added Value
• More tools for data driven decision making
• More tools for monitoring and controlling
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Summary
• Lean Six Sigma projects drive breakthrough improvements
• Project managers skills can help Lean Six Sigma succeed
• Lean Six Sigma cultivates project discipline
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RALSTON
EXCELLENCE
Contact Information:
www.RalstonExcel.com
Trusted Advisors for Operational Excellence