10 Leadership, Strategy And Deployment

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Leadership, Strategy and Deployment Douglas M. Stewart, Ph.D. The Anderson Schools of Management University of New Mexico

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Transcript of 10 Leadership, Strategy And Deployment

Page 1: 10 Leadership, Strategy And Deployment

Leadership, Strategy and Deployment

Douglas M. Stewart, Ph.D.

The Anderson Schools of Management

University of New Mexico

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Leadership The ability to positively influence

people and systems to have a meaningful impact and achieve results

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Strategic Planning The process of envisioning an

organization’s future and developing the necessary procedures and operations to achieve that future.

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Core Leadership Skills Vision Empowerment Intuition Self-understanding Value congruence

Dale Crownover, President, Texas Nameplate Co.

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Leading Practices - LeadershipLeading Practices - Leadership Create a customer-focused strategic vision and clear

quality values Create and sustain leadership system and

environment for empowerment, innovation, and organizational learning

Set high expectations and demonstrate personal commitment and involvement in quality

Integrate quality values into daily leadership and management and communicate extensively

Integrate public responsibilities and community support into business practices

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Zenger-Miller Leadership Competencies

Setting or sharing a vision Managing a change Focusing on the customer Dealing with individuals Supporting teams and

groups Sharing information Solving problems, making

decisions Managing business

processes

Managing projects Displaying technical skills Managing time and resources Taking responsibility Taking initiative beyond job

requirements Handling emotions Displaying professional ethics Showing compassion Making credible presentations

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Leadership and Public Responsibilities

Ethics Health, safety, and environment Community support

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Strategic PlanningStrategic Planning

Formal strategy includes:Formal strategy includes: Goals to be achieved Policies to guide or limit action Action sequences, or programs,

that accomplish the goals

““A strategy is a pattern or plan that integrates A strategy is a pattern or plan that integrates an organization’s major goals, policies, and an organization’s major goals, policies, and action sequences into a cohesive whole.”action sequences into a cohesive whole.”

James Quinn James Quinn

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Tasks Accomplished by Strategic PlanningTasks Accomplished by Strategic Planning

Understand important customer and operational requirements

Optimize use of resources and ensure bridging between short-term and longer-term requirements

Ensure that quality initiatives are understood at all organizational levels

Ensure that work organizations and structures will facilitate accomplishment of strategic plan

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Leading Practices - Strategic Planning

Leading Practices - Strategic Planning

Active participation of top management, employees, customers, suppliers

Systematic planning systems for strategy development and deployment, including measurement, feedback, and review

Use of a variety of external and internal data

Align short-term action plans with long-term strategic objectives, communicate them, and track progress

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Strategic Planning ProcessStrategic Planning Process

Mission Vision Guiding Principles

Environmental assessment

Strategies

Strategic Objectives

Action Plans

Broad statements of direction

Capabilities and risks

Things to change or improve

Implementation

Reason for existence Future intent Attitudes and policies

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Policy Deployment (Hoshin Kanri)

Policy Deployment (Hoshin Kanri)

Top management vision leading to long-term objectives

Deployment through annual objectives and action plans

Negotiation for short-term objectives and resources (catchball)

Periodic reviews

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Hoshin Kanri Steps Establish organizational vision Develop 3-5 year strategic plan Develop annual objectives Deploy/roll down to departments

– Departments develop plans and means– Focus deployment – not everyone needs

to be involved in everything– Iterative (catchball) nature may take time

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Hoshin Kanri Steps (2) Implementation of plans Review progress regularly Annual review

– Drop or continue incomplete policies– Check results– What caused us to miss targets

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