10 essential selling skills for 2014

1
Meet Joe. He’s on a mission to become a top-performing seller in 2014. Join Joe as he learns the top 10 things he needs to do differently to win more sales and achieve greater financial success in the year ahead. 1. Educate prospects with new ideas and perspectives Joe knows that buyers like sellers who bring value to the table, so Joe doesn’t need to just sell—he needs to expand buyers’ horizons and give them new ideas that can change their thinking. 3. Demonstrate potential return on investment Joe needs to paint a clear, persuasive, and believable picture of the results an investment will yield. 5. Understand prospectsneeds Even though buyers today are sophisticated and often good at diagnosing their own needs, Joe still needs to demonstrate that he “gets it” when it comes to their goals, pains, and desires. 6. Help prospects avoid obstacles Joe needs to be honest with buyers about the pitfalls that can occur both before and after they buy (and how he will help to avoid them). 2. Buyers want to be part of the solution. Joe needs to work with buyers to develop solutions that achieve mutual goals. 2.9x Sales winners educate buyers with new ideas and perspectives 2.9 times more often than second-place finishers. 1% Very Effective Process Effective Process High Performers Others 43% 8% 17% High performers rate their processes to work collaboratively with accounts to co-create value higher than the rest 79.2% 76.4% 75.4.% 73.3.% 73.9% 4. Listen to prospects The Foundation for Success Buyers choose sellers who are: Professional Credible Listeners Trustworthy Experienced in Industry While these factors may not set you apart from the pack, they must not be ignored as they are the “price of entry” and necessary to stay in the game. 7. Craft a compelling solution Buyers need to be convinced. Joe needs to show buyers how his solution will help them achieve their desired outcomes. Buyers agree that 7 out of 10 sales winners craft compelling solutions. 8. Accurately depict purchasing process Joe needs to set and meet expectations to build trust with buyers. 9. Connect with prospects personally All else being equal, people buy from people they like. Joe needs to make personal connections with buyers to maintain and strengthen his business relationships. Who connects? Sales Winners Second-Place Finishers 10. Differentiate based on value SELLING SKILLS FOR 2014 Collaborate with prospects Like most sellers, Joe already listens to buyers. However, he needs to do a better job of actively listening by asking engaging questions and following up in ways that demonstrate his understanding. B u y e r s b e l i e v e 4 0 . 3 % o f s e c o n d - p l a c e n i s her s d i d n t l i s t e n t o t h e m . 10 essential 1-508-405-0438 | [email protected] | www.RAINGroup.com © RAIN Group. All rights reserved. SOURCES 1. Mike Schultz, John Doerr, and Mary Flaherty, Benchmark Report on High Performance in Strategic Account Management, 2013, http://www.raingroup.com/sambenchmark. 2. Mike Schultz and John Doerr, What Sales Winners Do Differently, 2013, http://www.raingroup.com/saleswinners. Become A Top-Performing Seller in 2014! Joe needs to provide maximum value compared to his competitors. Maximum value does not mean lowest price. Value is in the eye of the buyer and often comes in the form of insights and expertise Joe and his company can provide. Download RAIN Group’s free Success Guide for Maximizing Sales in 2014 http://www.raingroup.com/winin2014 Get 22 pages of tips, scenarios, and examples covering insight selling, collaboration, communicating impact, and more, so you can maximize sales in 2014! 66.7% of sales winners do this!

description

 

Transcript of 10 essential selling skills for 2014

Page 1: 10 essential selling skills for 2014

Meet Joe. He’s on a mission to

become a top-performing seller in 2014. Join Joe as

he learns the top 10 things he needs to do di�erently

to win more sales and achieve greater �nancial

success in the year ahead.1. Educate prospects with new ideas and perspectivesJoe knows that buyers like sellers who bring value to the table, so Joe doesn’t need to just sell—he needs to expand buyers’ horizons and give them new ideas that can change their thinking.

3. Demonstrate potential return on investment

Joe needs to paint a clear, persuasive, and believable picture of the results an investment will yield.

5. Understand prospects’ needsEven though buyers today are sophisticated and often good at diagnosing their own needs, Joe still needs to demonstrate that he “gets it” when it comes to their goals, pains, and desires.

6. Help prospects avoid obstacles

Joe needs to be honest with buyers about the pitfalls that can occur both before and after they buy (and how he will help to avoid them).

2.Buyers want to be part of the solution. Joe needs to work with buyers to develop solutions that achieve mutual goals.

2.9xSales winners educate buyers with new ideas and perspectives 2.9 times more

often than second-place �nishers.

1%

Very E�ective Process

E�ective Process

High Performers

Others

43% 8%

17%

High performers rate their processes to work collaboratively with accounts to co-create value higher than the rest

79.2% 76.4% 75.4.% 73.3.%73.9%

4. Listen to prospects

The Foundation for Success

Buyers choose sellers who are:

Professional Credible Listeners TrustworthyExperienced in Industry

While these factors may not set you apart from the pack, they must not be ignored as they are the “price of entry” and necessary to stay in the game.

7. Craft a compelling solutionBuyers need to be convinced. Joe needs to show buyers how his solution will help them achieve their desired outcomes.

Buyers agree that 7 out of 10 sales winners craft compelling solutions.

8. Accurately depict purchasing processJoe needs to set and meet expectations to build trust with buyers.

9. Connect with prospects personallyAll else being equal, people buy from people they like. Joe needs to make personal connections with buyers to maintain and strengthen his business relationships.

Who connects?

Sales Winners

Second-Place Finishers

10. Differentiate based on value

SELLING SKILLSFOR 2014

Collaborate with prospects

Like most sellers, Joe already listens to buyers. However, he needs to do a better job of actively listening by asking engaging questions and following up in ways that demonstrate his understanding.

Buye

rs believe 40.3% of second-place �nishers didn’t listen to them

.

10essential

1-508-405-0438 | [email protected] | www.RAINGroup.com© RAIN Group. All rights reserved.

SOURCES 1. Mike Schultz, John Doerr, and Mary Flaherty, Benchmark Report on High Performance in Strategic Account Management, 2013, http://www.raingroup.com/sambenchmark.

2. Mike Schultz and John Doerr, What Sales Winners Do Di�erently, 2013, http://www.raingroup.com/saleswinners.

Become A Top-Performing Seller in 2014!

Joe needs to provide maximum value compared to his competitors. Maximum value does not mean lowest price. Value is in the eye of the buyer and often comes in the form of insights and expertise Joe and his company can provide.

Download RAIN Group’s free Success Guide for Maximizing Sales in 2014

http://www.raingroup.com/winin2014

Get 22 pages of tips, scenarios, and examples covering insight selling, collaboration,

communicating impact, and more, so you can maximize sales in 2014!

66.7% of sales winners do this!