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YOUR PARTNER FOR LOCAL PUBLIC SERVICES

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World leader in environmental solutions

Only group in the world able to cover the entire range of environmental services in:

Water(Management of water cycles)

Energy(Energy management)

Waste management (Waste recovery)

Transport(Transport of people and goods)

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World leader in environmental solutions

Settled 150 years ago to build and operate the water supply system of the city of LYON

Active in over 60 countries on the 5 continents

Listed on the Paris and New York stock exchanges

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World leader in environmental solutions

2007 revenue : 32.6bn euros

319,502 employees

80% of revenue generated in Europe67% from municipalities

33% from industrial and tertiary companies

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A single business line : environmental services

Four sectors of activity

World leader

10.9bn euros

European leader

6.9bn euros

World leader

9.2bn euros

European leader

5.6bn euros

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Transport

Waste management

Water

Energy services

Portugal

Ireland

Poland

Finland

Belgium

Slovenia

Italy

Denmark

Czech Republic

Turkey

Austria

Romania

Spain

France

Luxembourg

Monaco

Veolia Environnement - Europe

Estonia

Lithuania

Norway

United Kingdom

Sweden

Switzerland

Bulgaria

Hungary

Russia

Serbia

Slovakia

Croatia

Germany

Netherlands

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United States

Canada

Colombia

Chile

Argentina

Brazil

Venezuela

BahamasMexico

Antigua and BarbudaMartinique

Transport

Waste management

Water

Energy services

Virgin Islands

Guadeloupe

Veolia Environnement - USA and South America

French Guyana

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Gabon

South Africa

Niger

MoroccoTunisia

LibyaEgypt

Israel

Lebanon

United ArabEmirates

Burkina Faso

Transport

Waste management

Water

Energy services

Mayotte

Ivory Coast

Senegal

Saudi Arabia

Veolia Environnement - Africa and the Middle East

Oman

Benin

Bahrain

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China

South Korea

Philippines

Australia

Thailand

La Réunion

India

New Zealand

Singapore

New Caledonia

Japan

Vietnam

Malaisia

MayotteTransport

Waste management

Water

Energy services

Veolia Environnement - Asia and Oceania

Taiwan

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OUR JOB in water services

• Managing water and wastewater services for public authorities and industry.

• Designing technological solutions and building the facilities required to deliver these services.

Activities

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OUR JOB in water services

• 78 million people provided with drinking water and 53 million with wastewater services

• 4,652 water production plants managed

• 3,156 wastewater treatment plants managed

• 6.92 billion cubic meters of water distributed

• 5.57 billion cubic meters of municipal waste water collected

Key figures

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OUR JOB in energy services

• Energy management and associated technical services (heating and cooling)

• Heating and cooling networks

• Industrial units

• Integrated comprehensive building management services

• Installation of air-conditioning and electrical equipment, industrial maintenance

• Public lighting

Activities

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OUR JOB in energy services

• 700 district and local heating and cooling networks

• 102,700 energy systems management

• 3,900 industrial sites under management

• 21,500 education, culture, sporting and leisure establishments

• 5,000 healthcare institutions management

Key figures

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OUR JOB in waste management

• Waste management and logistical services for waste flows (cleaning, pipe systems maintenance, waste collection, assembly and transfer) for local authorities and companies.

• Sorting and treatment of hazardous and non-hazardous waste through incineration, composting, storage and physico-chemical treatment.

• End processing of waste in the form of energy from organic matter and recycled raw materials.

Activities

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OUR JOB in waste management

• 65.7 million metric tons of waste treated*

• 40.6 million metric tons of waste collected*

• 796 treatment units management*

• 60 million inhabitants supplied*

• 749,058 industrial and tertiary companies*

* excluding Proactiva

Key figures

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OUR JOB in public transportation

• Operating public transit systems

• International group specialized in land and maritime transportation by bus, coach, train, metro, light rail, ferry, taxi, etc.

• Industrial activities in rail freight and associated logistics

• 32,428 road vehicles, 5492 rail vehicles, 72 ferries and 86 other vehicles

Activities

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OUR JOB in public transportation

• 5,000 local authorities served throughout the world

• 2.5 billion journeys made in 2007

• 38,078 vehicles (buses, coaches, trams, subways, trains, taxis and ships)

• 1.8 billion tons-km of goods transported by rail

• 1.75 billion km traveled

Key figures

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MAIN STEPS TO LAUNCH A PARTNERSHIP

1- Definition of the improvement and upgrading of the service expected is a KEY PHASIS

• It enables to assess the feasibility of the project.• It recapitulates the long-term objectives of the project as well as the concrete steps to reach them.•It is concluded by a formal agreement binding the 2 partners. (MOU).

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MAIN STEPS TO LAUNCH A PARTNERSHIP

2- RISK ANALYSIS: it must be carefully conducted to guarantee that both the partnership is balanced and mutually profitable.It includes:

• Financial risk•Political risk•Technical risk•Environmental risk•Etc….

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MAIN STEPS TO LAUNCH A PARTNERSHIP

3- CONTRACTUAL AGREEMENT which clearly determines the rights, obligations and responsibilities of each partner.As an EXAMPLE:

• Control on long-term strategy: Municipality• Tecnological choices: Private Partner• Tariff: Municipality• Funding:Private Partner• Etc…

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The 3 main principles for a SUCCESSFUL PARTNERSHIP.

- LONG-TERM VISION (10 to 25 years)

- CLOSE COOPERATION between municipal staff and private teams

- TRANSPARENCY between the partners and with the stakeholders

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Detect, anticipate and build up skills

• €43.5m budget dedicated to training

• 450 contributors from Veolia Environnement

• Around 100 trainers

• More than 20,000 participants have taken a training course

Apprenticeship training center:

• 757 apprentices a year

• 92% exam success rate

• 16 courses leading to a qualification

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Committed corporate policy

The purpose of the Veolia Environnement Foundation, created in 2004, is to help actions contributing to sustainable growth inside and outside France with the following priorities:

• Solidarity

• Employment

• Environmental conservation

• Improving living conditions

• Budget: €5 million per year over a 5-year period

Since its creation in 2004:

• 600 projects selected.

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Creating tomorrow’s environmental services

The Research and Development Division puts its

expertise to work for environmental and healthcare progress

by developing innovative and economical solutions.

• Annual budget of €118million

• 800 experts throughout the world (400 researchers and 400 field developers).

• Three main research centers in France and plants abroad.

• Around 100 pre-industrial pilot plants

• 200 scientific partners (industrialists and public and private organizations)

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Creating tomorrow’s environmental services

The Research and Development division regroups:

• The Healthcare department: identifies emerging health dangersand builds the required indicators.

• The Environment department: ensures technology and regulatory watch, assesses environmental impacts and steers the implementation of Environmental Management.

• The Environmental Analysis Center: a network of laboratories in charge of carrying analyses at the service of the four divisions.

• An international research network (Europe - USA - Asia Pacific).It works on issues related to public health and the environment.

• Prestigious partnerships: Veolia researchers cooperate with the world’s best (corporate, academic and institutional) experts.

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Contacts: company offices

36-38 Avenue Kléber75799 Paris cedex 16 / France

Tel: +33 - 1 71 75 00 00Fax: +33 - 1 71 75 10 00

www.veolia.com

Parc des Fontaines169 Ave Georges Clemenceau92735 Nanterre cedex / France

Tel: +33 - 1 46 69 30 00Fax: +33 -1 46 69 30 01www.veolia-proprete.com

Quartier ValmyEspace 2133 Place Ronde92881 Paris La DéfenseCedex 81 / France

Tel: +33 - 1 71 00 71 00Fax: +33 -1 71 00 71 70www.veoliaenergie.com

52 Rue d ’Anjou75384 Paris cedex 08 / France

Tel: +33 - 1 49 24 49 24Fax: +33 - 1 49 24 69 99www.veoliaeau.com

Fondation Veolia Environnement15 Rue des Sablons75116 Paris cedex 16 / France

Tel: +33 - 1 71 75 00 00Fax: +33 - 1 71 75 10 38www.fondation.veolia.com

Campus Veolia EnvironnementRue d’Ecancourt95280 Jouy-Le-Moutier / France

Tel: +33 - 1 34 32 78 00

Parc des Fontaines169 Ave Georges Clemenceau92735 Nanterre cedex / France

Tel: +33 - 1 46 69 30 00Fax: +33 - 1 46 69 30 01www.veolia-transport.com