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Patient Empowerment & Community Engagement

Pritti MehtaStrategy Team Lead, Person Centred Care

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What?

• Empower people in the co-creation of their own health and care

• Engage communities in the co-production of

services and outcomes  

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Why?

• Important in its own right

• Key to improving health, care and value

• Central to delivering the triple aims of FYFV  

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How? FYFV

Focusing on prevention Empowering patients Engaging communities

• Incentivise healthier individual behaviours

• Strengthen powers for Local Authorities

• Targeted prevention programmes – starting with diabetes

• Additional support people to get and stay in employment

• Create healthier workplaces – starting with the NHS

• Improve information: personal access to integrated records

• Invest in self- management

• Support patient choice

• Increase patient control including through Integrated Personal Commissioning (IPC)

• Support England’s 5.5m carers – particularly the vulnerable

• Supporting the development of new volunteering programmes

• Finding new ways to engage and commission the voluntary sector

• NHS reflecting local diversity as an employer

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How? NCM and Vanguards

Six principles for new care models:

• Care and support is person-centred: personalised, coordinating and empowering

• Services are created in partnership with patients and communities

• There is a focus on narrowing health inequalities • Carers are supported • Voluntary, community and social enterprise sectors are

key enablers • Volunteering and social action are key enablers

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How? Test Beds

• Also central to TestBed approach!

• Real opportunity to develop and test innovations that help shift power to patients and communities!

• How far can we go?

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Nesta’s Vision of a People- Powered, Knowledge-Powered Health System Now

Self-Care – expand the sphere of self-care to include activities currently within the domain of health professionals – ie. Patients administering their own kidney dialysis in Jönköping, Sweden.

Consultations – Flipped consultations are being piloted – tests and symptom checks are done outside the consultation room and appointments are used to actively plan care. Group consultations – one clinician and several patients with the same LTC in an active learning environment.

FutureWearable technology – Advancements in technology resulting in pervasive data collection allows constant, mobile health checks. This makes it easier for both patients and their doctors to track and manage their own health day to day New kinds of consultation – Conversations between people and healthcare professionals will become more collaborative, shifting the power to the patient. Conversations are structured to encourage and support patients to become active participants in their own health. Mobilised communities – Expert patients and carers plat a semi-professional role as coaches, therapists and leaders of groups with similar medical experience and care needs. Creates a network of volunteers and non-clinical professionals to support people on a daily basis

  

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What should a Test Bed include?

Evidence in your application of how you going to:

• Empower people in the co-creation of their own health and care

• Engage communities in the co-production of your

approach

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More information

NHS Five Year Forward Viewhttp://www.england.nhs.uk/ourwork/futurenhs/

Transforming Participation in Health and Care resourceshttp://www.england.nhs.uk/ourwork/patients/participation/

New Care Models: update and initial support July 2015

Nesta Health lab, People Powered Healthhttp://www.nesta.org.uk/blog/nesta-launches-health-lab

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Q & A

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