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Who is a LEP Person???

LEP, or Limited English Proficiency, is defined as: o Persons born in other countries;o Children of immigrants born in the United States; o Other non-English or limited English proficient persons born in

the United States, including Native Americans.

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LEP DefinedLEP Defined

An individual who does not speak An individual who does not speak English as their primary language English as their primary language and have a limited ability to read, and have a limited ability to read, write, speak, or understand English.write, speak, or understand English.

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LEP DefinitionsLEP Definitions Language ServicesLanguage Services: :

– Translations, interpretations, bilingual staff or Translations, interpretations, bilingual staff or contractorscontractors

InterpreterInterpreter::– One who interprets One who interprets ORALLYORALLY for parties for parties

conversing in different languagesconversing in different languages TranslatorTranslator: :

– One who translates One who translates WRITTENWRITTEN messages from messages from one language to anotherone language to another

Program:Program:– A residential/non-residential facility or activity A residential/non-residential facility or activity

operated by DJS or a private contractor that is operated by DJS or a private contractor that is directly involved in the care and treatment of directly involved in the care and treatment of youth under DJS jurisdiction, or a facility or youth under DJS jurisdiction, or a facility or activity licensed and/or certified by DJS.activity licensed and/or certified by DJS.

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Title VI of the Civil Rights Title VI of the Civil Rights Acts of 1964Acts of 1964

Prohibits recipients of federal financial Prohibits recipients of federal financial assistance from discriminating assistance from discriminating against or otherwise excluding against or otherwise excluding

individuals on the basis of race, color, individuals on the basis of race, color, or national origin in any of their or national origin in any of their

activities.activities.

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What are Vital Documents…What are Vital Documents…DefinitionDefinition

Vital documents are Vital documents are ALLALL documents documents essential to the provision of care essential to the provision of care and services to youthand services to youth under DJS under DJS jurisdiction. These include such jurisdiction. These include such documents as: documents as: – Consent and complaint forms; Consent and complaint forms; – Key informational brochures.Key informational brochures.

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Private Provider Private Provider ObligationsObligations

Private Providers are required to provide Private Providers are required to provide language services to DJS youth in their language services to DJS youth in their care and custody according to State and care and custody according to State and Federal law; Federal law;

Private Providers are Private Providers are financially financially responsibleresponsible for all services provided to for all services provided to youth in their care and custody; youth in their care and custody;

Private Providers will have access to LEP Private Providers will have access to LEP data via the Internet, which will include data via the Internet, which will include other ways to provide language services other ways to provide language services to youth and/or their families. to youth and/or their families.

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Program Staff Program Staff ResponsibilitiesResponsibilities

Inform LEP youths or Inform LEP youths or parents of the language parents of the language services available at services available at NO NO COSTCOST;;

Obtain language Obtain language services for LEP youths services for LEP youths and parents in a timely and parents in a timely manner; andmanner; and

Monitor the provision of Monitor the provision of services to LEP youths services to LEP youths and/or parents.and/or parents.

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Language ResourcesLanguage Resources

LionBridge LionBridge Global Global SolutionsSolutions

1-800-423-6756 1-800-423-6756 On-siteOn-site TelephonicTelephonic WrittenWritten

CTS CTS LanguageLinkLanguageLink 1-877-963-74661-877-963-7466 On-siteOn-site TelephonicTelephonic WrittenWritten

Schreiber Translations, Schreiber Translations, Inc. Inc. 301-424-7737301-424-7737 Written translationsWritten translations

The following information can be used as a resource to procure services for youth who are identified as Limited English Proficient. This list is by no means exhaustive, but should be explored, along with other alternatives, such as hiring of bi-lingual staff, in order to provide language services to LEP youth.

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Additional ResourcesAdditional Resources Cross Cultural Communications can assist in locating qualified Cross Cultural Communications can assist in locating qualified

interpreters, recruitment and training of bi-lingual staff, and interpreters, recruitment and training of bi-lingual staff, and additional language services. additional language services. www.cultureandlanguage.netwww.cultureandlanguage.net..

The Migration Policy Institute, MPI, provides analysis, The Migration Policy Institute, MPI, provides analysis, development, and evaluation of migration and refugee policies development, and evaluation of migration and refugee policies at the local, national, and international levels. at the local, national, and international levels. http://www.migrationinformation.org/integration/language_porthttp://www.migrationinformation.org/integration/language_portal/corner.cfmal/corner.cfm

Contact the Maryland Administrative Office of the Courts for a Contact the Maryland Administrative Office of the Courts for a complete listing of court certified and eligible language complete listing of court certified and eligible language interpreters. interpreters. http://www.courts.state.md.us/interpreterhttp://www.courts.state.md.us/interpreter or or Linda.Etzold@courts.state.md.usLinda.Etzold@courts.state.md.us. .

The Office of New Americans provides support and services to The Office of New Americans provides support and services to refugees to ease their transition into American society, and refugees to ease their transition into American society, and serves as a resource to the Governor and General Assembly on serves as a resource to the Governor and General Assembly on refugee and immigrant policy. refugee and immigrant policy. http://www.dhr.state.md.us/mona/index.htmhttp://www.dhr.state.md.us/mona/index.htm..

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Use of Adult Family Use of Adult Family Members or Other Adult Members or Other Adult

VolunteersVolunteers The use of family members or other The use of family members or other

adult volunteers is acceptable adult volunteers is acceptable onlyonly if: if: LEP youth and parent are informed of right LEP youth and parent are informed of right

to receive to receive NO COSTNO COST language services; language services; The parent declines language services;The parent declines language services; Program staff determines that the use of Program staff determines that the use of

family members, community members, and/or family members, community members, and/or volunteers does not create a conflict of volunteers does not create a conflict of interest or a breach of confidentiality.interest or a breach of confidentiality.

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Use of Adult Family Use of Adult Family Members or Other Adult Members or Other Adult

Volunteers, cont…Volunteers, cont…

NEVERNEVER use children as an use children as an interpreter!interpreter!

Document use of a family member or Document use of a family member or declination of language services in declination of language services in writing and have all parties sign and writing and have all parties sign and date the documentation.date the documentation.

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DocumentationDocumentation

Program staff shall maintain file Program staff shall maintain file documentation and records of documentation and records of

language services involving DJS language services involving DJS youth and parents in a manner that youth and parents in a manner that

provides confidentiality and security.provides confidentiality and security.

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ConfidentialityConfidentiality

All interpreters and translators shall All interpreters and translators shall agree to keep all interactions with agree to keep all interactions with LEP youth and/or parents and LEP youth and/or parents and guardians confidential.guardians confidential.

Interpreters and translators shall be Interpreters and translators shall be required to sign a confidentiality required to sign a confidentiality agreement.agreement.

Celest Womack, Director of Fair PracticesCelest Womack, Director of Fair Practices

Keneithia Taylor, EEO OfficerKeneithia Taylor, EEO Officer