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What We DoWhat We Do

Jim StantonPerception Management, Inc.

708-209-0801JStanton@PerceptionMgmt.com

www.PerceptionMgmt.com

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We Offer A Unique Measurement Tool

We Offer A Diagnostic Tool That Provides A Total Corporate Solution For Managing What People Think In Any Organizational Situation

We Conduct We Conduct Delphi-based Delphi-based

Electronic Interviews Electronic Interviews That Gather The That Gather The

Collective Intelligence Collective Intelligence Of Organizations.Of Organizations.

This Allows This Allows Key Stakeholders To Key Stakeholders To

Identify Clear Action Steps Identify Clear Action Steps To Quickly & Economically To Quickly & Economically

Achieve Goals. Achieve Goals.

We Measure We Measure What People Think About What People Think About

The Effectiveness & Importance The Effectiveness & Importance Of CriticalOf Critical

Initiatives, Processes, BeliefsInitiatives, Processes, BeliefsWithin Organizations Within Organizations

Perception Management, Inc.

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Strategy: A Culture Aligned To Market Demands Culture: A Set

Of Values, Beliefs & Behaviors Held And Practiced By Most People In An Organization.

We Help You Succeed

Products, Customer Service, Sales Plans, Pricing, Branding

Business Goal: Success In A Changing

Market More Revenue & Higher Net Income

Action Plans, Strategies, Initiatives, Policies, Programs

Leadership BehaviorWhat Leaders Measure,

Communicate, Implement, Emphasize & Demand

From People In The Organization

Perception AnalysisMethodology

GathersWhat Is/Is Not Working?...Effective?…Believed?…

Important?…Unimportant?…Isn’t/Should Be Done?…

To Improve Performance.

Tactics: Organizational Behaviors What People Focus On, Spend Time On

& Communicate In Order To Align Their Actions To Comply With

Leadership Behaviors.

It’s Scaleable - Allowing Users To Change, Evolve, Grow Or Transform Its Use And Purpose Depending On Changing Corporate Needs

Perception Management, Inc.

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•Compliance Programs

•Consulting Engagement Effectiveness

•Customer Relationship Management

•Employee Skills, Retention & Productivity

•Enterprise Wide Operations

•ERPs (SAP/R3, Peoplesoft, Oracle, BAAN)

•IT Utilization Reviews

•Market & Marketing Research

•Merger & Acquisition Integration

•Operational Practices & Productivity

Key Stakeholders Receive Data & Information Specific To Their Needs That Identify

The Root Cause On What, How And Why Results Are Happening And Are Enabled To Identify Or Influence Future Results

•Operational Reviews

•Outsourcing Effectiveness & Satisfaction

•Product Development

•Risk Assessment & Management

•Sales Management Effectiveness

•Sarbanes-Oxley Compliance

•Security & Safety Effectiveness

•Supply Chain Effectiveness

•System Readiness, Implementation

•Turn-Around Management

Our Collective Intelligence MethodologySupports Any Critical Company Initiative Driven

By What People Think

By Helping You To Identify & Validate Root Cause

It’s Flexible – Major Alterations Can Be Made In Hours Without The Usual Months Of Delays Or Associated Expenses.

Perception Management, Inc.

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Top 10 Features Of Our Collective Intelligence Methodology

To Quickly & Economically Achieve Goals

Electronic InterviewsCombines Benefits Of A Survey,

Focus Groups, Interviews & Staff Meetings

In One Data Gathering & Analysis Project

Custom MadeMeasures The

Critical Success Factors Specific To Your

Organizational Initiatives

Dual ScaleMeasures The

Effectiveness & Importance Of Critical Initiatives

To Identify Those With The Highest Impact

Cost EffectiveSample Size Determines Cost,

But You Can Generate Unlimited Reports, Analysis & Print-outs

SpeedResults & Reports

Developed In 1-3 Weeks Vs. 2-6 Months With Others

Solutions Driven Identify What Is Working

Or Not Working, Why ItIs Working Or Not Working,

And The Impact On Company Operations

Quantifiable & Qualitative Data

Multiple Statistical Reports Supported With Ample Comments & Feedback

Easy, Non IntrusiveMultiple Formats & Report

Analysis In Paper Copies Or In An Interactive Windows

Computer Program; On A Web- Based Anonymous Application

Report GeneratorGenerate An Infinite Number Of Reports

To Analyze Generic Themes Or “Drill Down” Deeply

On Any One Issue

Broad Organizational Use Reports Are Generated

Specific To Organizational Level, Allowing Multiple

Users To Develop Relevant Action Plans

It’s Easy To Master - Anyone Familiar With Word Or Excel Can Learn To Use The (KBE) Analysis Engine & Extract Information For Decision Making

Perception Management, Inc.

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Define Scope Design Interview Collect Data Knowledge

BankReview &

Identify Plans

Project Definition Goals And Objectives

DevelopCritical Success

Factors Template

Select Critical Success Factors

Develop Instrument And

Deployment Approach

Deployment Plan Review And

Approval

Instrument Installation

Deployment And Administration

Process Quality Review

Create Knowledge Bank

IdentifyKey Findings &

Summaries

Stakeholders Review Of Action Plans & Solutions

Stakeholders Review Of Critical Success Factors

Fine-tune And Improve

Strategy & Design Data Collection

Action

1 to 5 days 3 to 7 days TBD by Client

The Product Is A Web Hosted, Custom Designed Template Identifying Critical Success Factors Of Key Initiatives In A Unique Analysis Engine

With Our Unique, Custom-made Electronic Interviews With Our Unique, Custom-made Electronic Interviews

Develop Collective

IntelligenceReport

The Typical Process

Customize Electronic Interview Template

Perception Management, Inc.

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Radar Charts

Detailed Issues

Critical Success Factors

Divergence Focus

Comments

Providing Rich, Robust Data In Multiple Formats

The Knowledge Bank Explorer (KBE) Report Generator Allows For The Examination Of Critical Success Factors and Issues From Various Perspectives

Perception Management, Inc.

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Keyword Search

Users Familiar With A Windows Format Can Learn The Operability In Quick Time

In A Windows Based Format With Select & Click Features

Export To Word, Excel Or PDF

Open, Create Or Start New Analysis

Create Complex Group Comparisons

Sort Any Result Or Analysis

Index & Information Help

Customize Your CSF Or Issues Analysis

A Windows Formatted Tool Bar

& Report Generator

With A Point & Click Analysis Generator On Major Themes

Perception Management, Inc.

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Stakeholders Can “Drill Deeper” Into Any Specific Area With Gaps To Uncover The Reasons And Comments For Such Ratings

That Visually Identify Gaps in Execution

Gaps

Perception Management, Inc.

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Top 10 Benefits Of Our Collective Intelligence Methodologytm

To Quickly & Economically Achieve Goals

A Reporting Mechanism That Measures On-going

Progress On Critical Initiatives

An Effective, Non-intrusive 2 Way

Organizational Communication

ProcessAn Executive Report Identifying Key Findings,

Major Gaps & Data Points

Coaching, Training Or Facilitation

On Generating Reports And Analyzing Data

10 CDs With The Collective Intelligence

Knowledge Bank Of Your Organization

An Ideal Management Tool To Support & Enhance Decision Making For Any Corporate Initiative

Perception Management, Inc.

Clarity On Which Initiatives Are

Working & Which Are Most Important

A Timely Qualitative & Qualitative

Analysis Of Critical Initiatives Multiple Uses

On Collective Intelligence From Creation Of

The Knowledge Bank

Greater Control On

Organizational Behaviors

Clarity On Identifying Action Steps

To Move Initiatives To The Next Level

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By Helping You Identify The Key Areas To Address

Knowing What Is & What Is Not Working, And Identifying The Most Important Issues With Commentary Enables High Value Action Plans

We Deliver CD ROMs With The Knowledge Bank Of Your

Organization

And Provide An Executive Report & Summary Of

The Key Findings

Providing The Missing Clues To The Critical Success Factors

What We Do What You Do

More Analysis & Reviews Result In Clearly Identified Action Plans

Perception Management,

Inc.