1 The New Public Management and Beyond: Towards a Whole-of- Government or a Neo-Weberian Model?...
-
Upload
candice-hawkins -
Category
Documents
-
view
220 -
download
0
Transcript of 1 The New Public Management and Beyond: Towards a Whole-of- Government or a Neo-Weberian Model?...
1
The New Public Management and The New Public Management and Beyond: Towards a Whole-of-Beyond: Towards a Whole-of-
Government or a Neo-Weberian Government or a Neo-Weberian Model?Model?
Professor Per LægreidProfessor Per LægreidDepartment of Administration and Organization TheoryDepartment of Administration and Organization Theory
University of BergenUniversity of Bergen
2
Outline
• What is New Public Management?
• What is Whole-of-Government?
–Arguments, dynamics and lessons
• Neo-Weberianism as a new trend
• Conclusion and implications
3
Background
• Increasing complexity of public organizations, caused by generations of reforms
• Sedimentation of reforms• Not only what the reforms do with
the organization but also what the organizations do with the reforms
4
What is NPM?
• Efficiency orientation
• The hybrid character of NPM– Economic organization theory
• Centralization, Contractualism• “Make the managers manage”
– Managerialism• Decentralization, Devolution• “Let the managers manage”
5
Key elements of NPM
• Performance management• From ex ante control to ex post control• Deregulation, liberalization• Single-purpose organizations• Separation of policy and operations• Managerial autonomy • Contract, privatization, market-orientation• Customer choice
6
What is Whole-of-Government?
• Holistic strategy, coordination, integration, collaboration, ”wicked” issues
• Opposite of departmentalism, tunnel vision, vertical silos
• Slogan – umbrella term• Horizontal and vertical coordination in order
to avoid that different policies undermine each other; better use of recourses, create synergy, offer seamless services
7
Why whole of government?
• New Public Management could not deliver– ”Single purpose organizations” and
structural devolution has weakened political control, problems of fragmentation, capacity and coordination
– Not evident that the efficiency of services has improved
– Concern about the quality of public services and increasing social inequality
8
NPM: Increased fragmentation
Vertical specialization
Horizontal specialization
LOW HIGH
LOW
HIGH
9
The problem of horizontal coordination
• Problem of inter-sector and inter-ministerial coordination
• Strongly specialized ministries
• NPM has not addressed the problem of horizontal coordination
• Many policy problems traverse ministerial boarders and trigger the need for WOG reforms
10
The autonomy-control dilemma
• How to balance political control and agency autonomy?
• Easier to change the power relations than the responsibility, produces legitimacy problems
• The slogan ”more steering in big issues and less steering in small issues” was difficult to fulfill
• The problem of moving from instructions to frame steering
11
Driving forces behind WOG
• The insecurity argument
• The efficiency argument
• The consumerism argument
• The technology argument
• The political argument
12
What is typical for the post-NPM reforms?
• Strengthening the central level
• Coordination in and between sectors
• Pro-active leadership roles
• Pragmatic cooperation among public organizations
• Value-based management is important
• Governance and networks
13
Some lessons
• Misfit with performance management
• Silo mentalities exist for good reason
• The problem of accountability
• One size does not fit all
• The problem of contradictory forces
• The limitation of a top-down strategy
• WOG as a long term project
14
Possible future developments
• Will the post-NPM reforms last for long?– Probably not – new demands for more devolution
and horizontal specialization – New reform concepts are coming up: quality
services and multi-level governance, good governance
• Governments are a complex combination of:– Old Public Administration– New Public Management– Post-NPM features
15
Neo-Weberian Reforms
• Bringing the bureaucracy back in
• A strong and modernized state
• Classical Weberian principles (Rechtstaat) combined with – Result orientation– Citizen orientations, participation– Professionalization of public service
16
The revival of Weberianism
• Precise and unambiguous rules, legality• Impartiality, due processes, ethical capital, public
ethos• Personnel that distinguish between their interests as
private citizens and their duties as civil servants• Institutional capacity• Merit based recruitment• A salary system which is sufficiently generous to
make public officials less susceptible to bribery• A transparent system of responsibility
17
NPM and Neo-Weberianism
• NPM can only work when there is a strong Weberian ethos and trust relations
• Introducing NPM reforms in low trust countries is to ask for problems
• Weberianism is a good model when trust in public institutions and officials are low
• An alternative modernization strategy to market based reform in a low trust situation is to adopt a neo-Weberian model
18
How to explain the layering and complexity?
• A transformative approach – executive leaders’ actions are constrained by a combination of:– Constitutional and structural polity
features– Political-administrative cultural features– Environmental factors – technical and
institutional
19
Lessons
• The problem of generalizing in public management– The contextual influence
• Short of reliable and strong comparative evidence– Reform is more a matter of faith than of reason
• The international marketplace of reforms is crowded– The increase of ”experts” and consultants
20
Conclusion
• Reform produces reform
• Reform as a layering and sedimentation process
• Post-NPM reforms are not replacing NPM reforms but supplements them
• The result is hybridization and increased complexity