1. - · PDF filecost-effective strategies, and real-world solutions will benefit your ......

1. This is the premier gathering of leaders from medical groups and health systems, providing you with the perfect venue to exchange ideas and strategies for success with your peers in similar organizations.

2. New this year: Our exclusive executive track, specifically designed for the highest leaders in the medical group and health system community, offers content focused on strategic and leadership issues affecting your organization.

3. Inspiring keynote speakers will share strategies for success from other industries to challenge your thinking and drive breakthrough innovations.

4. Two thought-provoking panels featuring top-level executives from preeminent healthcare organizations offer both the payer and provider perspectives on their vision for the future.

5. Over 22 hours of free-flowing and structured networking provide you with frequent opportunities to exchange or develop fresh and creative ideas with your peers on common situations.

6. Over 30 concurrent Peer-to-Peer Breakout Sessions led by AMGA member groups and industry partners present insights from real-life case studies that can inspire and advance change throughout your organization.

7. Our highly rated Pre-conference Immersion Sessions provide indispensable tools and takeaways in the areas of leadership development, mergers/acquisitions, and improving patient experience and engagement.

8. Leading industry stakeholders gather in the Exhibit Hall to demonstrate tools that foster informed healthcare decisions to improve clinical outcomes, accelerate efficiency, implement technology, and control costs.

9. You can step back from your day-to-day routine and immerse yourself in a dedicated learning environment, where you and your leadership team can come away with dozens of fresh and creative ideas, explore new value-based models, and tap into AMGA’s wealth of information to further advance your medical group or health system.

10. This year’s AMGA golf tournament will be held at the prestigious Rio Secco Golf Club, providing you and your colleagues the chance to network with your peers prior to the conference in a more relaxed setting.

10 reasons why you should attend this conference

“The demands on medical group

leaders are so great that any time

out of the office for meetings has

to deliver tangible value. We find

that AMGA’s meetings routinely

provide new ideas to improve

the way our organizations deliver

high-quality health care to our

patients. In short, we can’t afford

not to be there.”

Thomas S. Nantais, MBA Chief Operating Officer Henry Ford Medical Group

2 AMGA.ORG/AC2015

AMGA.ORG/AC2015 3

Dear Colleague:

You and your leadership team are invited to attend the AMGA 2015 Annual Conference (AC2015), March 23-26 in Las Vegas, Nevada.

Each year, thousands of industry leaders from across the U.S. gather at the AMGA Annual Conference, for what has become the healthcare industry’s premier destination for education, networking, and innovation. In a time of rapid and monumental change in health

care, this is the one conference you can’t afford to miss.

To help you meet the challenges facing your organization, we have designed an agenda for AC2015 packed with real-life case studies from groups that are leading the way in transforming the landscape to promote value and accountability in health care.

To kick off AC2015, AMGA has assembled a cohort of distinguished leaders from Aetna, Humana, UnitedHealthcare, and other insurers to discuss where they see the market going and how they are positioning their institutions to prepare for the future. The following day, we will hear a panel of esteemed leaders from some of AMGA’s most prominent organizations sharing their visions of what will be the key competencies for succeeding in this new age of health care and providing provocative insights and reactions to the payer panel.

Also, Gary Loveman, president and CEO of Caesars Entertainment, will draw on his experiences serving on the Business Roundtable’s Health and Retirement Committee to address why large employers need healthcare reform to succeed and how they are using data to drive consumer behavior. To close AC2015, Erik Wahl, author and performance artist, will challenge us to re-think the habits that made us successful in the past, disrupt our conventional thinking, and find new and innovative solutions to timeless problems.

In addition to these inspiring and informative general sessions, the conference will offer you dozens of peer-to-peer breakout sessions led by thought leaders from the nation’s top medical groups and healthcare delivery systems. As always, you will have ample opportunity to meet with your peers and colleagues to exchange ideas and solutions during both structured and free-flowing networking events. This is continually one of the highest rated aspects of attending the AMGA Annual Conference.

AC2015 is your opportunity to be a part of the gathering of our country’s prominent thought leaders as they chart the future of health care in the U.S. Make your plans to attend today.

Sincerely,

Donald W. Fisher, PhD, CAE President and Chief Executive Officer American Medical Group Association

“Our group regularly attends

the AMGA Annual Conference

and participates in the program.

We always learn and share new

ideas to improve our practice

with other groups that share our

commitment to serve the best

interests of our patients.”

Robert E. Nesse, MDChief Executive OfficerMayo Clinic Health System

A M G A 2 0 1 5 a n n u a l c o n f e r e n c e

4 AMGA.ORG/AC2015

This conference is designed for the leaders of healthcare organizations including:

• Group Practices, IPAs

• Integrated Delivery Systems

• Accountable Care Organizations

• Hospital Systems, PHOs

• Academic/Faculty Practices

• MSOs, PPMCs

Running a healthcare organization takes a team effort and this conference has been designed to address each level of your senior leadership and management teams. The meeting’s practical advice, cost-effective strategies, and real-world solutions will benefit your organization’s:

• CEOs, Presidents, Board Chairs

• CAOs, COOs, Administrators, Executive Directors

• Medical Directors, CMOs

• Accountable Care Officers

• Physician Leaders

• CFOs, Vice Presidents of Finance

• Board Members

• Chief Strategy/Transformation Officers

• Compliance Officers

• Department Directors

• Information Systems Managers

• Pharmacy Department Managers

• Quality and Research Directors and Officers

• Senior Managers of Clinical Effectiveness

• Human Resources Directors and Officers

• Marketing Directors and Officers

At times during the conference there will be as many as 11 sessions presented concurrently. To ensure your organization maximizes your conference experience, plan to bring your full leadership team. A group discount is available.

Attendees by Organization Type

Medical/Clinical Administration 28%

Clinical 9%

Finance 8%

Other 4%

Other Leadership 7%

Administration/Operations 19%

Executive Leadership/Governance 25%

Attendees by Function Area

Academic/Faculty Practice 10%

Non-Affiliated Group Practice 31%

IDS/Hospital Affiliated 56%

IPA 3%

Attendees by Group Size (FTE MDs)

Follow @theAMGA on Twitter for the latest updates on AC2015.

3-50 Physicians 14%

51-150 Physicians 28%

151-500 Physicians 36%

501-1,000 Physicians 13%

1,000+ Physicians 9%

general sessionswho Attends the amga annual conference?

AMGA.ORG/AC2015 5

Tuesday, March 24, 3:30 p.m. – 5:00 p.m.The Future of Payment Models: An Exploration of Best Practices

Panel: Charles Kennedy,MD, MBA, Chief Executive Officer,Accountable Care Solutions, AetnaTim Rourke, Vice President of Provider Development, Humana Also invited: Executives from

UnitedHealthcare and other national insurersModerator: Jerry Penso, MD, MBA, Chief Medical and Quality Officer, AMGAOur healthcare system is experiencing some of the largest and far-reaching changes in its history, especially in the proliferation of new reimbursement models. Overall, the impetus for these changes is a positive motivator, creating a mandate for accountability and quality to focus on value for patients. However, while positive, these changes will require medical groups and health systems to redesign their operations and processes to prepare for a value-based model of reimbursement. In this interactive panel discussion, we will examine different models of payment that are driving this change—including commercial and government ACOs, Medicare Advantage plans, and government-sponsored payment programs—in order to give you the information necessary to position your organization for success.

Thursday, March 26, 8:30 a.m. – 10:30 a.m.Why Employers Need Healthcare Reform to Succeed

Gary Loveman, President and Chief Executive Officer, Caesars EntertainmentHealthcare costs remain the number one cost pressure on U.S. businesses, making it increasingly difficult to provide affordable care to their employees. With the implementation of the

Affordable Care Act pushing more financial responsibility onto consumers, patients will need to become even more engaged in their healthcare decisions while employers and providers will have to become more involved in helping them make these decisions. In this presentation, Gary Loveman will share how the effective collection and use of data can help drive consumer behavior. Additionally, he will draw on his experiences serving on the Health and Retirement Committee of the Business Roundtable, an association of chief executive officers whose members lead U.S. companies with $7.4 trillion in annual revenues and more than 16 million employees, to discuss how the healthcare system should be fixed to benefit the patients and the employers for whom they work, with improved quality and cost savings being the end goal for all.

Wednesday, March 25, 8:00 a.m. – 10:00 a.m.Healthcare 2015 and Beyond: What Will Be the Keys to Success?

Panel: Richard A. Cooper, MHA, Chief Executive Officer, The Everett ClinicWyatt Decker, MD, Vice President and Chief Executive Officer, Mayo Clinic—ScottsdaleNancy Schlichting, Chief Executive Officer, Henry Ford Health SystemCharles W. Sorenson, MD, President and Chief Executive Officer, Intermountain Healthcare

Moderator: Donald W. Fisher, PhD, CAE, President and Chief

Executive Officer, AMGAThe Everett Clinic, Henry Ford Health System, Intermountain Healthcare, and Mayo Clinic are widely recognized as among the preeminent organizations in the healthcare industry. These groups set the standard for physician leadership, innovative care practices, and award-winning outcomes. At this one-of-a-kind discussion, the panelists will engage in a candid conversation and address difficult issues, such as what they believe will be the keys to succeeding in this new age of health care and what necessary changes groups must be willing to make to keep their doors open for patients in their communities.

Thursday, March 26, 3:30 p.m. – 5:00 p.m. The Art of Leadership

Erik Wahl, Artist and Author of Unthink: Rediscover Your Creative GeniusAs the healthcare landscape continues to evolve, leaders need to stay ahead of the curve by fostering a steady stream of disruptive strategies creating unexpected solutions. However, disruptive thinking requires a

culture of innovative leadership, one that can provide the framework and motivation to generate those strategies and execute those solutions. To thrive in this new era, healthcare leaders need to rethink the habits that have made them successful in the past and challenge the conventional wisdom and industry models that have defined their world for so long. Through this inspiring and thought-provoking performance, Erik Wahl will challenge the conventional, and make you wonder, “Why haven’t we ever thought about our business and culture this way before?”

general sessions

6 AMGA.ORG/AC2015

annual conference schedule

Sunday, March 221:00 p.m. – 5:00 p.m. AMGA Expanded Leadership Council Meetings

• Chief Information Officers/Chief Medical Information Officers• Marketing/Public Relations Directors

Monday, March 237:00 a.m. – 9:00 a.m. Focus Group Breakfast (by invitation)

9:00 a.m. – 5:00 p.m. AMGA Leadership Council Meetings

• Board Chairs/Chief Executive Officers/Presidents

• Chief Administrative Officers/Chief Operating Officers

• Chief Financial Officers

• Chief Information Officers/Chief Medical Information Officers

• Chief Medical Officers/Medical Directors

• Human Resources Directors/Officers

• Marketing/Public Relations Directors

• Quality Directors/Officers

5:30 p.m. – 7:00 p.m. AMGA Board and Leadership Councils Reception

Tuesday, March 247:00 a.m. – 1:30 p.m. AMGA Golf Classic at Rio Secco Shotgun Start at 8:30 a.m.

9:00 a.m. – 3:00 p.m. Immersion Sessions

• Boot Camp: Exploring Mergers and Acquisitions

• The Patient Experience: A Critical Element in the Delivery of High-Quality Care (IQL Semi-annual Meeting)

• Trends in Physician Governance: Taking Your Board to the Next Level

3:30 p.m. – 5:00 p.m. Opening General Session: Future of Payment Models Panel: Charles Kennedy, MD, MBA, Chief Executive Officer, Accountable Care Solutions, Aetna Tim Rourke, Vice President of Provider Development, Humana Also invited: Executives from UnitedHealthcare and other national insurersModerator: Jerry Penso, MD, MBA, Chief Medical and Quality Officer, AMGA

5:00 p.m. – 7:00 p.m. AMGF Silent Auction in Exhibit Hall

5:00 p.m. – 7:00 p.m. Welcome Reception in Exhibit Hall

Wednesday, March 257:00 a.m. – 8:00 a.m. Networking Continental Breakfast with Exhibitors

7:00 a.m. – 6:00 p.m. AMGF Silent Auction in Exhibit Hall

8:00 a.m. – 10:00 a.m. General Session: Healthcare 2015 and BeyondPanel: Richard A. Cooper, MHA, Chief Executive Officer, The Everett ClinicWyatt Decker, MD, Vice President and Chief Executive Officer, Mayo Clinic – ScottsdaleNancy Schlichting, Chief Executive Officer, Henry Ford Health SystemCharles W. Sorenson, MD, President and Chief Executive Officer, Intermountain HealthcareModerator: Donald W. Fisher, PhD, CAE, President and Chief Executive Officer, AMGA

10:00 a.m. – 10:45 a.m. Refreshment Break with Exhibitors

10:45 a.m. – 12:15 p.m. Networking Discussion Groups by Organizational Type

10:45 a.m. – 12:15 p.m. Executive Roundtable Discussion Group: What Are the Keys to Success? (Special registration required)

12:15 p.m. – 2:00 p.m. Lunch with Exhibitors

2:00 p.m. – 3:15 p.m. Executive Roundtable: AMGA Legislative Update

2:00 p.m. – 3:15 p.m. Peer-to-Peer Breakout Sessions

A Blueprint for Building an Internal Quality and Cost-Efficiency InfrastructureTimothy Harlan, MD, Assistant Dean for Clinical Affairs, Tulane University Medical GroupEric Gallagher, MBA, Director of Clinical Services and Payer Contracting, Tulane University Medical Group

Understanding Measurement and Impact of Severity of Illness in Your Patient Population Judith A. Melin, MA, MD, Executive Director and Associate Chief Medical Officer, Workforce Health, Lahey HealthCindy J. Moran, CPC, Director, Professional Coding and Education, Lahey Hospital & Medical Center, Lahey Health

AMGA.ORG/AC2015 7

SESSION TRACK KEYPopulation Health

Efficient Operations

Governance and Strategic Planning

Value-Based Care

Sustaining a Workforce

Legislation and Regulation

Overcoming Psychosocial Hurdles During Transition of Care InterventionsMatt Eisenhower, CMS Innovation Program Manager, PeaceHealth Medical Group Peter Rice, MD, Medical Director, PeaceHealth Medical Group

Access for the Future: Maximizing Patient Satisfaction and On-Demand Care with a Multispecialty Contact CenterAnna Roman, PhD, MPA, Senior Vice President, Administrative Services and Physician Relations, UPMC Physician Services DivisionKaren Shaffer-Platt, Vice President, Revenue Cycle/Patient Concierge Services, University of Pittsburgh Medical Center

The CHIPS Journey to Transform the Physician Practice Model Across a Large Hospital-Based SystemBeth Cafaro, JD, Vice President, Practice Operations/President, CHI Physician ServicesRichard Rolston, MD, President and Chief Executive Officer, Alegent Creighton Clinic, Chair of CHIPS Board of DirectorsMichael DeMott, MBA, Vice President of Client Management, MedSynergies

Charting a Course to Value: Redesigning the Delivery of Care to Improve Patient Outcomes and Capture ValueJohn J. Walker, MD, CPE, Chief Health Enablement Officer and Chief Operating Officer, Cornerstone Health Care

Building a High-Performance Integrated Population Health Infrastructure Betsy Hampton, RN, MBA, Vice President, Population Health, Reliant Medical GroupJuliana Hart, BSN, MPH, Director of Provider Solutions, Verisk Health

Promoting Engagement, Leadership Development, and Strategy Through Effective Physician On-BoardingSteven K. Schmitt, MD, Vice Chair for Professional Staff Affairs, Medicine Institute, Cleveland ClinicJ. Harry Isaacson, MD, Executive Director of Professional Staff Leadership Development, Cleveland Clinic

Engaging Physicians in Leadership: Tapping into Our Intrinsic MotivationAlfred Seekamp, MD, Chief Medical Officer, The Vancouver Clinic

AMGA Federal Legislative and Regulatory UpdateChet Speed, JD, LLM, Vice President, Public Policy, AMGA Grant Couch, Director of Government Relations, AMGA Garrett Eberhardt, Legislative Coordinator, AMGA Karen S. Ferguson, Director of Regulatory Affairs, AMGAChristina Lavoie, JD, Assistant Director for Public Policy and Operations, AMGA James J. Miller, MBA, Director of Government Relations, AMGA

3:15 p.m. – 3:45 p.m. Refreshment Break with Exhibitors

3:30 p.m. – 5:00 p.m. Executive Roundtable: Innovation and Leadership (Special registration required)


Leading Change by Using Metrics to Focus on Patient-Centered ServiceStephen Russ, MD, Associate Professor, Emergency Medicine, Associate Chief of Staff, Vanderbilt Access Services, Vanderbilt Medical Group Paul Schmitz, MLAS, EPIC Certified, Director, Capacity Management Department, Vanderbilt Access Services, Vanderbilt Medical Group

Patient Engagement and the Learning Organization: Lessons, Outcomes, and Next StepsValerie Overton, DNP, Vice President of Quality and Innovation, Fairview Medical Group

Succeed with Population Health Management in a Fee-for-Service Environment While Transitioning to Value-Based CareMichael J. Tronolone, MD, MMM, Chief Medical Officer, The Polyclinic Michelle Matin, MD, Associate Medical Director for Quality, The Polyclinic

8 AMGA.ORG/AC2015

annual conference schedule (continued)

Primary Care Provider Teams: Developing a Collaborative MD and APN/PA Model Joseph A. Bianco, MD, FAAFP, Division Chief, Minnesota Regional and Community Clinics, Essentia Health Christie Erickson, RN, CNP, APN/PA, Clinical Education Coordinator, APN/PA Council Chair, Hermantown Clinic, Essentia Health Roberta Maughan, BS, BA, Senior Process Expert, Process Excellence, Essentia Health

Making Healthcare Meaningful Through Meaningful Use Stage 2Keith Griffin, MD, Chief Medical Information Officer, Novant Medical Group, Novant Health

Engrained in Excellence: Creating a Strategic Service ProgramJacob Bast, MHA, FACHE, FACMPE, Senior Vice President and Chief Operating Officer, St. Elizabeth Physicians Mary Jindra Koch, Director of Service Excellence and Communications, St. Elizabeth Physicians

Evolving Towards a Shared Vision of Clinical Integration: Demonstrating Value to All PartnersMeg Vitter, MHA, Assistant Vice President, Physician Development, Ochsner Health System Kristie Genzer, MED, MBA, System Vice-President, Physician Development and President, Ochsner Physician PartnersVictoria Smith, MD, Assistant Medical Director, Ochsner Physician Partners, Director of Primary Care-Kenner, Ochsner Health System

Leveraging Patient Access as a Catalyst for Comprehensive Change ManagementDenise Cuddeback, Vice President, Patient Access and Experience, Carolinas HealthCare SystemKyle Swarts, Regional Vice President, Culbert Healthcare Solutions

Investing in the Next Generation of Administrative and Physician Leadership Joseph John, Assistant Dean of Administration, Woodruff Health Sciences Center, and Vice President of Operations, Emory Clinic Donald Brunn, President, Emory Specialty Associates, LLC, and President and Chief Operating Officer, Emory Clinic

5:00 p.m. – 6:00 p.m. Happy Hour with Exhibitors

Thursday, March 267:00 a.m. – 8:30 a.m. Networking Breakfast with Exhibitors

8:30 a.m. – 10:30 a.m. General Session: Why Employers Need Healthcare Reform to SucceedGary Loveman, President and Chief Executive Officer, Caesars Entertainment


11:00 a.m. – 12:15 p.m. Executive Roundtable: War Games: Lessons Learned from Past Disasters to Prepare for the Next (Special registration required)

11:00 a.m. – 12:15 p.m. Peer-to-Peer Breakout Sessions

Look Both Ways Before You Treat: Transition of Care Improvements Begin with Horizontal Integration Philip Oravetz, MD, MPH, MBA, Medical Director, Accountable Care, Ochsner Health System Mark Green, MBA, PMP, Director, Ochsner Care Coordination Center, Ochsner Health System

BreakThrough Care Center: A New Care Model for High-Risk PatientsPaul Merrick, MD, President, DuPage Medical Group Richard Krouse, MD, Associate Medical Director, BreakThrough Care Center, DuPage Medical Group

Advanced Access: Decentralizing the Urgent CareJeremy Chrisman, DO, Medical Director, The Vancouver Clinic Tom Sanchez, MBA, Chief Operating Officer, The Vancouver Clinic

“Radical Convenience,” the Next Generation of Patient Care DeliveryThomas S. Nantais, MBA, Chief Operating Officer, Henry Ford Medical Group Diane Sayers, DO, Medical Director, Northern Region, Henry Ford Medical Group

Lahey: Building a Primary Care Strategy Out of a Surgical LegacyDenis W. Gallagher, MBA, Chief Operating Officer, Primary Care, Lahey HealthKimberly A. Smith, FACHE, Managing Director, Eastern Region, Witt/Kieffer

AMGA.ORG/AC2015 9

Herding Cats, or Aligning the Medical GroupMark Wendling, MD, Associate Medical Director of Performance Improvement, Lehigh Valley Health Network Kathleen Schuyler, MS, Senior Consultant, Lehigh Valley Health Network

A Compact Strategy to Create High-Performing NetworksC. Todd Staub, MD, FACP, Chairman, ProHealth Physicians

Creating Physician Professional Development Opportunities Across the Career SpanElaine Schulte, MD, MPH, Vice Chair, Staff Development, Cleveland Clinic Children’s Hospital, Chair, Department of General Pediatrics, Cleveland Clinic Andrea Sikon, MD, Chair, Department of Internal Medicine and Geriatrics, Director, Staff Mentorship Program, Cleveland Clinic

12:15 p.m. – 1:45 p.m. Networking Lunch

2:00 p.m. – 3:15 p.m. Executive Roundtable Panel Discussion: Succession Planning (Special registration required)


You’ve Got Mail ... or Video. Your Choice! Improving Patient Satisfaction and Adherence and Physician Engagement Using Virtual MedicineSamuel Bauzon, MD, MMM, CPE, Medical Director of Clinical Documentation and Quality Initiatives, Southwest Medical Associates

Engaging Patient Partners: A Framework for Transforming Health CareJoseph A. Bianco, MD, FAAFP, Division Chief—Minnesota Regional and Community Clinics, Essentia Health Amy Vanderscheuren, MHA, Director of Patient and Family Centered Care, Essentia Health Frank Fifo, Patient Partner, Essentia Health

Your Reputation Lives Online: Shouldn’t You Be a Part of the Conversation?Robert Baron, MBA, Vice President, Business Development and Strategic Planning, Regional Women’s Health Management, LLCBilly Ash, Chief Data Officer, Today’s Business LLC Chaz Cervino, Chief Compliance Officer, Today’s Business LLC Tom Ottaiano, Chief Executive Officer, Today’s Business LLC

The Evolution of Primary Care Delivery Within an Integrated Health SystemAnthony Stavola, MD, Vice Chair, Department of Family and Community Medicine, Carilion Clinic Kim E. Roe, MBA, RRT, Vice President, Department of Family and Community Medicine, Carilion Clinic Mark Greenawald, MD, Vice Chair of Academic Affairs and Professional Development, Department of Family and Community Medicine, Carilion Clinic

Governance and Leadership of a Multifaceted Physician EnterpriseMitch Rein, MD, Chairman, Partners Community Healthcare, Inc.Lynn Stofer, President, Partners Community Healthcare, Inc., Partners HealthCareDon Seymour, Executive Vice President and Practice Leader, Governance & Strategy, INTEGRATED Healthcare Strategies

Data Infrastructure and Successful Quality Metric Collection: The Last Step in Medicare Shared SavingsShawn Griffin, MD, Quality Reporting Director Memorial Hermann ACO, and Chief Quality and Informatics Officer, Memorial Hermann Physician Network

Clinical Research: An Innovative Avenue to Enhance Outcomes, Reduce Cost, and Drive EngagementKevin Cannon, MD, Director of Clinical Research, Wilmington HealthJeffry G. James, MBA, CPA, Chief Executive Officer, Wilmington Health

Employee Wellness: Our Success and Lessons LearnedLori Teppara, BS, EP, ACSM, Health Services Coordinator, Cornerstone Health Care Dawn Moser, PHR, Benefits Administrator, Cornerstone Health CareAlisha DeTroye, PAC, Director, Population Health Services, Cornerstone Health CareKimberly Fisher, MA, SPHR, Chief Human Resources Officer, Cornerstone Health Care

3:15 p.m. – 3:30 p.m. Refreshment Break

3:30 p.m. – 5:00 p.m. Closing General Session: The Art of LeadershipErik Wahl, Artist and Author of Unthink: Rediscover Your Creative Genius

5:30 p.m. – 7:30 p.m. Closing Event: Under the Big Top

10 AMGA.ORG/AC2015

Alegent Creighton ClinicRichard Rolston, MD, President and Chief Executive Officer, Chair of CHIPS Board of Directors

Aurora Health CareJeffrey W. Bailet, MD, Executive Vice President, and President, Aurora Medical Group

Carilion Clinic Mark Greenawald, MD, Vice Chair of Academic Affairs and Professional Development, Department of Family and Community MedicineKim E. Roe, MBA, RRT, Vice President, Department of Family and Community MedicineAnthony Stavola, MD, Vice Chair, Department of Family and Community Medicine

Carolinas HealthCare SystemDenise Cuddeback, Vice President, Patient Access and Experience

Catholic Health Initiatives Beth Cafaro, JD, Vice President, Practice Operations/President, CHI Physician Services

CHE/Trinity HealthBarbara A. Walters, DO, MBA, Executive Vice President and Chief Population Health Officer

Cleveland ClinicJ. Harry Isaacson, MD, Executive Director of Professional Staff Leadership DevelopmentSteven K. Schmitt, MD, Vice Chair for Professional Staff Affairs, Medicine InstituteElaine Schulte, MD, MPH, Vice Chair, Staff Development, Cleveland Clinic Children’s Hospital, Chair, Department of General PediatricsAndrea Sikon, MD, Chair, Department of Internal Medicine and Geriatrics, Director, Staff Mentorship Program

Cornerstone Health Care Alisha DeTroye, PAC, Director, Population Health ServicesKimberly Fisher, MA, SPHR, Chief Human Resources Officer Dawn Moser, PHR, Benefits AdministratorLori Teppara, BS, EP, ACSM, Health Services Coordinator Grace Emerson Terrell, MD, MMM, FACP, FACPE, Chief Executive OfficerJohn J. Walker, MD, CPE, Chief Health Enablement Officer and Chief Operating Officer

Crystal Run HealthcareMichelle A. Koury, MD, Chief Operating Officer

Culbert Healthcare SolutionsKyle Swarts, Regional Vice President

DuPage Medical Group Richard Krouse, MD, Associate Medical Director, BreakThrough Care Center Paul Merrick, MD, President

Emory ClinicDonald Brunn, President, Emory Specialty Associates, LLC, and President and Chief Operating OfficerJoseph John, Assistant Dean of Administration, Woodruff Health Sciences Center, and Vice President of Operations

Essentia Health Joseph A. Bianco, MD, FAAFP, Division Chief, Minnesota Regional and Community ClinicsChristie Erickson, RN, CNP, APN/PA, Clinical Education Coordinator, APN/PA Council Chair, Hermantown ClinicFrank Fifo, Patient Partner Roberta Maughan, BS, BA, Senior Process Expert, Process Excellence Amy Vanderscheuren, MHA, Director of Patient and Family Centered Care

The Everett Clinic Richard A. Cooper, MHA, Chief Executive Officer Mark E. Mantei, MHSA, FACHE, Chief Operating Officer

Fairview Medical Group Valerie Overton, DNP, Vice President of Quality and Innovation

Henry Ford Health System Thomas S. Nantais, MBA, Chief Operating Officer, Henry Ford Medical Group Diane Sayers, DO, Medical Director, Northern Region, Henry Ford Medical Group Nancy Schlichting, Chief Executive Officer

INTEGRATED Healthcare Strategies Don Seymour, Executive Vice President and Practice Leader, Governance & Strategy

Intermountain Healthcare Charles W. Sorenson, MD, President and Chief Executive Officer

Lahey HealthDenis W. Gallagher, MBA, Chief Operating Officer, Primary Care Judith A. Melin, MA, MD, Executive Director & Associate Chief Medical Officer, Workforce HealthCindy J. Moran, CPC, Director, Professional Coding and Education, Lahey Hospital & Medical Center

Lehigh Valley Health Network Kathleen Schuyler, MS, Senior ConsultantMark Wendling, MD, Associate Medical Director of Performance Improvement

Mayo ClinicWyatt Decker, MD, Vice President and Chief Executive Officer, Mayo Clinic – Scottsdale

MedSynergies Michael DeMott, MBA, Vice President of Client Management

Memorial Hermann Physician NetworkShawn Griffin, MD, Quality Reporting Director Memorial Hermann ACO, and Chief Quality and Informatics Officer

p r e sen t er s a n d g ue s t s

AMGA.ORG/AC2015 11

MercyDonn E. Sorensen, MBA, FACMPE, President, East Region

Mount Kisco Medical GroupChristopher J. Sclafani, PEMBA, Chief Administrative Officer

Novant Health Keith Griffin, MD, Chief Medical Information Officer, Novant Medical Group

Ochsner Health System Kristie Genzer, MED, MBA, System Vice-President, Physician Development and President, Ochsner Physician PartnersMark Green, MBA, PMP, Director, Ochsner Care Coordination Center Philip Oravetz, MD, MPH, MBA, Medical Director, Accountable Care Victoria Smith, MD, Assistant Medical Director, Ochsner Physician Partners, Director of Primary Care-Kenner Meg Vitter, MHA, Assistant Vice President, Physician Development

Olmsted Medical CenterTim Weir, MHA, MBA, FACHE, Chief Executive Officer

Partners HealthCare Mitch Rein, MD, Chairman, Partners Community Healthcare, Inc.Lynn Stofer, President, Partners Community Healthcare, Inc.

PeaceHealth Medical Group Howard B. Graman, MD, FACP, Chief Executive OfficerMatt Eisenhower, CMS Innovation Program ManagerPeter Rice, MD, Medical Director

The Polyclinic Michelle Matin, MD, Associate Medical Director for QualityMichael J. Tronolone, MD, MMM, Chief Medical Officer

Prevea HealthAshok Rai, MD, President and Chief Executive Officer

ProHealth Physicians C. Todd Staub, MD, FACP, Chairman

Regional Women’s Health Management, LLC Robert Baron, MBA, Vice President, Business Development and Strategic Planning

Reliant Medical Group Betsy Hampton, RN, MBA, Vice President, Population Health

Southwest Medical Associates Samuel Bauzon, MD, MMM, CPE, Medical Director of Clinical Documentation and Quality Initiatives

St. Elizabeth Physicians Jacob Bast, MHA, FACHE, FACMPE, Senior Vice President and Chief Operating OfficerMary Jindra Koch, Director of Service Excellence and Communications

Sutter HealthDon L. Wreden, MD, Senior Vice President for Patient Experience

Today’s Business LLC Billy Ash, Chief Data OfficerChaz Cervino, Chief Compliance OfficerTom Ottaiano, Chief Executive Officer

Tulane University Medical GroupEric Gallagher, MBA, Director of Clinical Services and Payer Contracting Timothy Harlan, MD, Assistant Dean for Clinical Affairs

University of Pittsburgh Medical Center Anna Roman, PhD, MPA, Senior Vice President, Administrative Services and Physician Relations, UPMC Physician Services DivisionKaren Shaffer-Platt, Vice President, Revenue Cycle/Patient Concierge Service

University of Utah Community ClinicsSusan A. Terry, MD, FACP, Executive Medical Director

USMD Holdings, Inc.Michael W. Bukosky, MSHA, FACMPE, Executive Vice President

The Vancouver ClinicJeremy Chrisman, DO, Medical DirectorTom Sanchez, MBA, Chief Operating Officer Alfred Seekamp, MD, Chief Medical Officer

Vanderbilt Medical Group Stephen Russ, MD, Associate Professor, Emergency Medicine, Associate Chief of Staff, Vanderbilt Access ServicesPaul Schmitz, MLAS, EPIC Certified, Director, Capacity Management Department, Vanderbilt Access Services

Verisk Health Juliana Hart, BSN, MPH, Director of Provider Solutions

Wilmington Health Kevin Cannon, MD, Director of Clinical ResearchJeffry G. James, MBA, CPA, Chief Executive Officer

Witt/Kieffer Kimberly A. Smith, FACHE, Managing Director, Eastern Region

12 AMGA.ORG/AC2015

Sunday, March 221:00 p.m. – 5:00 p.m.

AMGA Expanded Leadership Council MeetingsAMGA will convene the leaders of its member groups who participate in AMGA’s Leadership Councils. Attendance in the Leadership Council meetings is only for active members of that particular Leadership Council. For specific agendas, check your council’s webpage or contact Joe DeLisle at (703) 838-0033, ext. 355 or [email protected].



Monday, March 237:00 a.m. – 9:00 a.m.

Focus Group Breakfast (by invitation)

8:00 a.m. – 9:00 a.m.AMGA Leadership Councils Breakfast

9:00 a.m. – 5:00 p.m.AMGA Leadership Council Meetings

• Board Chairs/Chief Executive Officers/Presidents

• Chief Administrative Officers/Chief Operating Officers

• Chief Financial Officers


• Chief Medical Officers/Medical Directors

• Human Resources Directors/Officers


• Quality Directors/Officers

To learn more about the Leadership Councils or to join, please visit www.amga.org or contact Joe DeLisle, Membership Associate, at (703) 838-0033, ext. 355 or [email protected].

5:30 p.m. – 7:00 p.m.AMGA Board and Leadership Councils ReceptionThe members of AMGA’s Leadership Councils will gather for cocktails, refreshments, and conversation with AMGA’s Board of Directors.

Tuesday, March 247:00 a.m. – 1:30 p.m.

AMGA Golf Classic at Rio SeccoRio Secco Golf Club was designed and built in 1997 by golf course architect Rees Jones. The course lies at the foothills of the Black Mountain Range 13.5 miles southeast of the Las Vegas Strip.

Vendors: Please note that play with requested medical group leaders is not guaranteed. Requests will be honored based on availability and your company’s level of Corporate Partner membership in AMGA.

9:00 a.m. – 3:00 p.m. Pre-conference Immersion SessionsAMGA’s pre-conference immersion sessions are specially designed, focused learning workshops. This year’s immersions sessions will explore governance, mergers and acquisitions, and improving the patient experience. For a more detailed agenda, visit www.amga.org.

Boot Camp: Exploring Mergers and Acquisitions In this highly interactive pre-conference workshop, you and your colleagues will analyze case studies from recent mergers and acquisitions (M&A), examining each part of the M&A integration life cycle, including: strategic planning, business valuation, due diligence, integration, process improvement, and performance measurement. Drawing on their experience in the current environment, AMGA Consulting Services staff will also provide you with 12 key factors for optimal integration and outline the benefits your organization can reap by having an effective M&A growth strategy.

The Patient Experience: A Critical Element in the Delivery of High-Quality CareInstitute for Quality Leadership Semi-annual MeetingImproving the patient experience is no longer just the right thing to do—it is now a key strategy that healthcare organizations must adopt to improve outcomes, engage patients in the management of their care, maintain market share, and prepare for the future when financial rewards and penalties will depend on your performance. In this workshop, you will gain insight into the new imperatives for improving the patient experience as well as strategies to support the implementation of communication improvement efforts. The workshop will conclude with a panel of three AMGA medical group leaders, who will share how they have measurably improved the patient experience at their organizations.

Trends in Physician Governance: Taking Your Board to the Next LevelRunning a healthcare organization requires a team and it is imperative that all members of the team—front-line physician leaders to board members—understand the role of governance and what constitutes effective governance within their organization. In this full-day workshop, leaders from some of AMGA’s most preeminent medical groups will present best practice case studies and discuss the up-and-coming trends in physician governance and leadership.

p r e - c on f e r en c e a c t i v i t i e s e x e c u t i v e r o un d ta bl e

AMGA.ORG/AC2015 13

New to AMGA’s conference schedule will be a specially designed program for the top leaders of AMGA’s member organizations. While your team is attending the many breakout sessions presented by their peers, AMGA invites you to participate in high-level strategic planning sessions and networking with your peers from across the U.S. These sessions are by invitation only and require a separate registration. No substitutions are available.

Wednesday, March 2510:45 a.m. – 12:15 p.m.

Roundtable Discussion Group: What Are the Keys to Success? Following the opening general session, Executive Roundtable par-ticipants will engage in a follow-up discussion with panelists from Healthcare 2015 and Beyond: What Will Be the Keys to Success? In this session, you will be provided with time to expand on the topics addressed during the General Session.

2:00 p.m. – 3:15 p.m.AMGA Federal Legislative and Regulatory UpdateChet Speed, JD, LLM, Vice President, Public Policy, AMGA Grant Couch, Director of Government Relations, AMGA Garrett Eberhardt, Legislative Coordinator, AMGA Karen S. Ferguson, Director of Regulatory Affairs, AMGAChristina Lavoie, JD, Assistant Director for Public Policy and Operations, AMGA James J. Miller, MBA, Director of Government Relations, AMGAThis panel discussion will provide an overview of AMGA’s healthcare agenda for Congress and the top issues affecting medical groups and physicians. Other topics to be covered include the latest on ACOs, Medicare reform, including the sustainable growth rate, and healthcare current events, both legislative and regulatory.

3:30 pm – 5:00 p.m.Innovation and LeadershipChris Trimble, Faculty, Tuck School of Business at Dartmouth and The Dartmouth Center for Health Care Delivery Science, Innovation Expert, and Author, Ten Rules for Strategic Innovators and Reverse InnovationSince 2000, innovation expert Chris Trimble has been dedicated to studying a single challenge that vexes even the best-managed corpo-rations: How to execute an innovation initiative. Trimble believes we need to foster a new generation of healthcare leaders—physicians and executives, alike—who are ready to remake the system from the grass roots, through innovation. While health care may seem impossibly complex, the reality is that it is hard to walk more than 10 yards without tripping over an innovative pilot project with tremendous potential. Drawing on examples from many companies, including GE, Procter & Gamble, PepsiCo, and Deere & Company, Trimble will show why innovations so rarely achieve full potential, and what to do to bring your goals a step closer to reality.

Thursday, March 2611:00 a.m. – 12:15 p.m.

War Games: Lessons Learned from Past Disasters to Prepare for the Next (Speakers to be announced)In the recent past, AMGA’s top medical group leaders have had to manage and direct operations during high-impact events: Hurricane Katrina, Joplin Tornado, Hurricane Sandy. The lessons learned from these experiences have been shared in past AMGA conference breakout sessions as a means to improve processes and prepare your orga-nization for how to protect patients and maintain operations. In this moderated session, potential crises—including patient data breaches and disease epidemics—will be discussed, asking you, “What would you do if the inevitable happens in your organization?” Participants should be able to return to their organizations prepared for a strategic planning session with their leadership teams to bolster their existing plans and create protocols to handle situations that could cause a breakdown within their organization.

2:00 p.m. – 3:15 p.m.Panel Discussion: Leadership Succession Planning(Speakers to be announced)Many healthcare organizations face the same challenge: they lack a formal succession-management plan, which means they are not well pre-pared for the departure of their CEO or other high-level executives. The lack of a succession plan is problematic in an industry where turnover is already relatively high compared to other types of organizations and is expected to increase over the next several years as boomer-generation executives retire in unprecedented numbers. When a top-level executive, such as a CEO, leaves, critical processes are disrupted and other senior leaders must adapt to temporarily assume roles in the interim. This can be costly, both in terms of time and financial resources, and can affect the organization’s ability to perform at optimum levels. In this session, AMGA will provide best practices in succession planning and explore trends in the industry to help you prepare for a change in leadershi

e x e c u t i v e r o un d ta bl e

“Attending the AMGA Annual Conference each year guarantees

the opportunity to listen, share ideas, and learn from other top-

performing medical groups from all over the U.S. Each year I come

away with at least one innovation, solution, or technique that can

be implemented in our organization. I remain inspired by my peers

and enjoy the sense of camaraderie that exists among all who

attend the AMGA Annual Conference. It is our chance to applaud

each other’s efforts and play an integral role in improving the way

we deliver health care across this great nation.”

Sarah GahmChief Administrative OfficerBaylor Scott & White Quality Alliance

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peer-to-peer breakout sessions

Wednesday, March 252:00 p.m. – 3:15 p.m.

A Blueprint for Building an Internal Quality and Cost-Efficiency InfrastructureTimothy Harlan, MD, Assistant Dean for Clinical Affairs, Tulane University Medical GroupEric Gallagher, MBA, Director of Clinical Services and Payer Contracting, Tulane University Medical GroupThis case study will highlight the Tulane University Medical Group, a large multispecialty and academic medical group, and their experienc-es in building an internal quality, cost-efficiency, and population health infrastructure. This presentation will provide you with a roadmap—in-cluding challenges, opportunities, and lessons learned—that will aid in perfecting your organization’s population health strategy.

Understanding Measurement and Impact of Severity of Illness in Your Patient Population Judith A. Melin, MA, MD, Executive Director and Associate Chief Medical Officer, Workforce Health, Lahey HealthCindy J. Moran, CPC, Director, Professional Coding and Education, Lahey Hospital & Medical Center, Lahey HealthAs provider organizations experience more measurement of quality and cost in value-based models, it is increasingly important to understand how severity of illness determination can improve population care management and its function in both public reporting and risk sharing. This session will help you conceptualize a model of risk-severity deter-mination applicable to your patient populations and identify opportuni-ties within your own care coordination activities that could benefit from the use of patient severity data.

Overcoming Psychosocial Hurdles During Transition of Care InterventionsMatt Eisenhower, CMS Innovation Program Manager, PeaceHealth Medical Group Peter Rice, MD, Medical Director, PeaceHealth Medical GroupPeaceHealth Ketchikan Medical Center in Alaska was chosen by the Centers for Medicare and Medicaid Services (CMS) for a demonstra-tion project focusing on primary care redesign in rural settings, with the goal of reducing unnecessary hospital readmissions. The resultant program uses care coordinators to facilitate better project manage-ment with a special focus on mental health and psychosocial issues. This new program is demonstrating the effectiveness of an integrated psychosocial and nursing approach for transition of care of patients leaving the in-patient environment, and produced significant improve-ments in clinical and financial outcomes. Learn the “on-ramp” details of building a program that you can emulate to improve your care transition processes.

Access for the Future: Maximizing Patient Satisfaction and On-Demand Care with a Multispecialty Contact CenterAnna Roman, PhD, MPA, Senior Vice President, Administrative Services and Physician Relations, UPMC Physician Services DivisionKaren Shaffer-Platt, Vice President, Revenue Cycle/Patient Concierge Services, University of Pittsburgh Medical CenterIn preparation for the needs of patient access in the future, UPMC revamped their current access models within the hospital and physician divisions. The access model at UPMC now stresses a positive patient experience, using innovations in technology, workflow, and data analysis. This discussion will focus on how UPMC utilized a multispecialty Contact Center and streamlined Contact Center operations to allow for enhanced customer service and timely and appropriate access.

The CHIPS Journey to Transform the Physician Practice Model Across a Large Hospital-Based SystemBeth Cafaro, JD, Vice President, Practice Operations/President, CHI Physician ServicesRichard Rolston, MD, President and Chief Executive Officer, Alegent Creighton Clinic, Chair of CHIPS Board of DirectorsMichael DeMott, MBA, Vice President of Client Management, MedSynergiesLearn how Catholic Health Initiatives (CHI) entered into a joint venture to develop a system-wide medical services organization to serve its diverse 4,000+ employed provider practice network. The challenge was to create a high-performing ambulatory integrated health system from a historically hospital-centric organization. This presentation will detail CHI’s journey from the perspective of a physician leader, administrative executive, and a joint venture business partner, and include details about the steps necessary in the formation and governance of joint ventures with non-traditional partners.

Charting a Course to Value: Redesigning the Delivery of Care to Improve Patient Outcomes and Capture ValueJohn J. Walker, MD, CPE, Chief Enablement Officer and Chief Operating Officer, Cornerstone Health CareThis presentation will detail how Cornerstone Health Care made the move from fee-for-service to pay-for-value by redesigning the way they deliver care and re-aligning their contracts. It will provide a blueprint that Cornerstone developed for the transformation process and the lessons learned to allow participants to understand how they can make the transi-tion and avoid making some of the mistakes that Cornerstone made.

AMGA.ORG/AC2015 15

Building a High-Performance Integrated Population Health Infrastructure Betsy Hampton, RN, MBA, Vice President, Population Health, Reliant Medical GroupJuliana Hart, BSN, MPH, Director of Provider Solutions, Verisk HealthReliant Medical Group established the Office of Population Health to support the organization in fulfilling their new medical management responsibilities for at-risk contracts. They developed tactical plans to build the infrastructure and support the transformation of the prac-tices. This presentation will discuss their strategies and operational objectives for population health management and how they repurposed existing resources to support new responsibilities and achieve results.

Promoting Engagement, Leadership Development, and Strategy Through Effective Physician On-BoardingSteven K. Schmitt, MD, Vice Chair for Professional Staff Affairs, Medicine Institute, Cleveland ClinicJ. Harry Isaacson, MD, Executive Director of Professional Staff Leadership Development, Cleveland ClinicA well-designed on-boarding program is a critical tool to engage and retain physicians. Ineffective physician on-boarding risks delayed productivity, poor communication of strategic goals, and ultimately failure to retain key talent. This highly interactive session will show you how to engage key stakeholders to design a robust on-boarding program that will engage new providers and jump-start productivity and leadership development.

Engaging Physicians in Leadership: Tapping into Our Intrinsic MotivationAlfred Seekamp, MD, Chief Medical Officer, The Vancouver ClinicThe Vancouver Clinic used the principles of intrinsic motivation to develop a department chair leadership structure that supports making decisions at the local level. In a little over a year, they transformed their organizational leadership structure and their overall physician satisfaction went from the 11th to the 75th percentile. This presenta-tion will examine how, by concentrating on autonomy, mastery, and alignment of purpose, the organization has improved physician job satisfaction and morale, and made progress in achieving organizational and financial goals.

AMGA Federal Legislative and Regulatory UpdateChet Speed, JD, LLM, Vice President, Public Policy, AMGA Grant Couch, Director of Government Relations, AMGA Garrett Eberhardt, Legislative Coordinator, AMGA Karen S. Ferguson, Director of Regulatory Affairs, AMGAChristina Lavoie, JD, Assistant Director for Public Policy and Operations, AMGA James J. Miller, MBA, Director of Government Relations, AMGAThis panel discussion will provide an overview of AMGA’s healthcare agenda for Congress and the top issues affecting medical groups and physicians. Other topics to be covered include the latest on ACOs, Medicare reform, including the sustainable growth rate, and healthcare current events, both legislative and regulatory.




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peer-to-peer breakout sessions (continued)

Wednesday, March 253:45 p.m. – 5:00 p.m.

Leading Change by Using Metrics to Focus on Patient-Centered ServiceStephen Russ, MD, Associate Professor, Emergency Medicine, Associate Chief of Staff, Vanderbilt Access Services, Vanderbilt Medical Group Paul Schmitz, MLAS, EPIC Certified, Director, Capacity Management Department, Vanderbilt Access Services, Vanderbilt Medical GroupInitiating a custom access toolkit with transparent data reporting at the individual and institutional level is one approach to help change the internal dialogue and execute action plans. Learn how Vanderbilt Medical Group took this approach to transition to a population health strategy. In this presentation, Vanderbilt Medical Group will share their experience during this transition—including their processes, barriers, and wins—to help you shorten your learning curve in adopting a population health strategy.

Patient Engagement and the Learning Organization: Lessons, Outcomes, and Next StepsValerie Overton, DNP, VP of Quality and Innovation, Fairview Medical GroupPatient activation is a patient-reported measure of health that has been shown to be related with improved Triple Aim outcomes. This session will describe how Fairview Medical Group has utilized patient activation to drive population health, including their current outcomes, struggles, successes, new care pathways, IT implications, and next steps for promoting patient activation.

Succeed with Population Health Management in a Fee-for-Service Environment While Transitioning to Value-Based CareMichael J. Tronolone, MD, MMM, Chief Medical Officer, The Polyclinic Michelle Matin, MD, Associate Medical Director for Quality, The PolyclinicThis presentation will review the experience of a medium-sized, non-integrated delivery system in successfully taking on risk for nearly half its patient population with the aid of innovative population health management strategies and technologies. Learn how The Polyclinic’s approach enables their practices to increase patient volume and improve clinical quality measures under the current fee-for-service environment while transitioning to value-based reimbursement.

Primary Care Provider Teams: Developing a Collaborative MD and APN/PA Model Joseph A. Bianco, MD, FAAFP, Division Chief, Minnesota Regional and Community Clinics, Essentia Health Christie Erickson, RN, CNP, APN/PA, Clinical Education Coordinator, APN/PA Council Chair, Hermantown Clinic, Essentia Health Roberta Maughan, BS, BA, Senior Process Expert, Process Excellence, Essentia HealthThis presentation will outline the development of a collaborative Phy-sician/APN/PA team model in a primary care setting. Presenters will discuss principles, analysis, and tools to illustrate the determination of optimal MD panel sizes, provider capacity vs. patient demand, MD/APN/PA staffing ratios, and operational guidelines for the team model.

Making Healthcare Meaningful Through Meaningful Use Stage 2Keith Griffin, MD, Chief Medical Information Officer, Novant Medical Group, Novant Health Learn how Novant Health is making the transition to Meaningful Use Stage 2 after having 99.8% of their providers successfully attest in 2013. Specifically, this session will discuss the communication strategies and the IT tools implemented to help providers meet MU goals and objectives as well as Novant Health’s interface with eHealth Exchange and State HIEs and how they plan to leverage HIE. Furthermore, you will learn about Novant Health’s strategy with selecting Health Information Service Providers, and their plan of action to increase patient portal adoption in an effort to help meet MU.




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AMGA.ORG/AC2015 17

Engrained in Excellence: Creating a Strategic Service ProgramJacob Bast, MHA, FACHE, FACMPE, Senior Vice President and Chief Operating Officer, St. Elizabeth Physicians Mary Jindra Koch, Director of Service Excellence and Communications, St. Elizabeth PhysiciansAs a new provider group, St. Elizabeth Physicians was faced with establishing a culture of service. To address this challenge, the orga-nization developed “Engrained in Excellence,” a four-year, four-phase prescriptive strategy including over 60 modules specifically designed to encompass cultural development, service delivery, service recovery, innovation, rewards, and recognition. This session will help you apply the lessons learned by St. Elizabeth Physicians as you develop and refine your group’s culture of service.

Evolving Toward a Shared Vision of Clinical Integration: Demonstrating Value to All PartnersMeg Vitter, MHA, Assistant Vice President, Physician Development, Ochsner Health System Kristie Genzer, MED, MBA, System Vice-President, Physician Development and President, Ochsner Physician PartnersVictoria Smith, MD, Assistant Medical Director, Ochsner Physician Partners, Director of Primary Care-Kenner, Ochsner Health SystemValue-based health care requires that multiple stakeholders are aligned around a shared vision of high-quality, cost-effective care. This session will describe how to utilize a clinical integration network to succeed on value-based contracts by fostering a shared vision among physicians, insurers, and patients.

Leveraging Patient Access as a Catalyst for Comprehensive Change ManagementDenise Cuddeback, Vice President, Patient Access and Experience, Carolinas HealthCare SystemKyle Swarts, Regional Vice President, Culbert Healthcare SolutionsWhat set out to be a patient access optimization effort turned into a comprehensive, workflow redesign journey across the 400+ practices for the Carolinas HealthCare System (CHS). This session will explain how CHS’s Care Model Redesign has evolved to blur the traditional lines between revenue cycle and clinical operations and impacted bottom-line results.

Investing in the Next Generation of Administrative and Physician Leadership Joseph John, Assistant Dean of Administration, Woodruff Health Sciences Center, and Vice President of Operations, Emory Clinic Donald Brunn, President, Emory Specialty Associates, LLC, and President and Chief Operating Officer, Emory ClinicFor over a decade, the Emory Clinic intentionally invested in the next generation of healthcare leaders, with more than 400 individuals par-ticipating in various development programs. As part of their strategy, participants are hand-selected by a cross-section of leaders, then coached, trained, and mentored, creating a pipeline of top-notch lead-ers across the organization. This session will show you how to apply similar strategies used by the Emory Clinic to help build and grow your current leadership development efforts.

18 AMGA.ORG/AC2015




Value-Based Care




Thursday, March 2611:00 a.m. – 12:15 p.m.

Look Both Ways Before You Treat: Transition of Care Improvements Begin with Horizontal Integration Philip Oravetz, MD, MPH, MBA, Medical Director, Accountable Care, Ochsner Health System Mark Green, MBA, PMP, Director, Ochsner Care Coordination Center, Ochsner Health System Success with any transitional care initiative requires leaders to imple-ment programs that measure, engage, align, and monitor their program performance. This session will describe how to develop an integrated, post-discharge, transitional care program across multiple facilities, clinics, and providers for optimal results. This solution begins with data science analytics driving risk-stratified solutions for the transi-tional management program. In addition, this solution shows how to optimize discharge touch points through a mixture of direct oversight and collaborative partnerships to drive consistent interventions across the continuum.

BreakThrough Care Center: A New Care Model for High-Risk PatientsPaul Merrick, MD, President, DuPage Medical Group Richard Krouse, MD, Associate Medical Director, BreakThrough Care Center, DuPage Medical GroupLearn how a large, multispecialty physician group developed a new care delivery model using their EMR and other technology tools to identify and manage their highest risk patients to achieve improved outcomes and reduce healthcare costs. As a result, their participating patients have also experienced fewer health episodes and minimized hospital admissions, and improved their health status.

Advanced Access: Decentralizing the Urgent CareJeremy Chrisman, DO, Medical Director, The Vancouver Clinic Tom Sanchez, MBA, Chief Operating Officer, The Vancouver ClinicThe variable nature of demand for primary care appointments creates a system that puts revenue and access at odds. The old solutions of building a backlog of patients to smooth out daily variation is no longer a viable strategy in a healthcare market driven by consumer choice. Learn how The Vancouver Clinic was able to utilize the inherent, unused daily capacity of their primary care system to provide 10% of their daily urgent care visits and increase their primary care panel growth rate by 28%.

“Radical Convenience,” the Next Generation of Patient Care DeliveryThomas S. Nantais, MBA, Chief Operating Officer, Henry Ford Medical Group Diane Sayers, DO, Medical Director, Northern Region, Henry Ford Medical Group“Radical convenience” has transformed the way Henry Ford Medical Group delivers care to a number of their patients. Learn how you can use new healthcare delivery technologies, such as telemedicine, online scheduling, convenience clinics, and social media applications to deliver higher quality, more efficient patient care.

Lahey: Building a Primary Care Strategy Out of a Surgical LegacyDenis W. Gallagher, MBA, Chief Operating Officer, Primary Care, Lahey HealthKimberly A. Smith, FACHE, Managing Director, Eastern Region, Witt/KiefferLahey, long associated with surgical care, moved into primary care in earnest. This session will explore the myriad challenges of integrating several different medical group practices under one Lahey umbrella. Gain insight on the implications of the Lahey experience, including important lessons learned, a comprehensive look at their strategic plan, and how they’ve positioned their group to meet the challenges of the shifting healthcare landscape.

Herding Cats, or Aligning the Medical GroupMark Wendling, MD, Associate Medical Director of Performance Improvement, Lehigh Valley Health Network Kathleen Schuyler, MS, Senior Consultant, Lehigh Valley Health NetworkAs health networks expand, they often acquire groups with their own distinct cultures, leading to a misaligned and disordered environment. This presentation will share the disconnects a large regional medical group was experiencing, and the process it followed to engage provid-ers as they developed a set of common, measurable expectations.

AMGA.ORG/AC2015 19

A Compact Strategy to Create High-Performing NetworksC. Todd Staub, MD, FACP, Chairman, ProHealth PhysiciansProHealth Physicians, a large primary care medical group, is using a compact strategy to engage outside specialists, home care agen-cies, and skilled nursing/rehab facilities in creating high-performing networks for their patients. Over time, these networks will become narrower and more focused to improve quality and reduce cost in an ACO environment. Learn how you can implement a similar strategy to engage a network of caregivers in your market.

Creating Physician Professional Development Opportunities Across the Career SpanElaine Schulte, MD, MPH, Vice Chair, Staff Development, Cleveland Clinic Children’s, Chair, Department of General Pediatrics, Cleveland Clinic Andrea Sikon, MD, Chair, Department of Internal Medicine and Geriatrics, Director, Staff Mentorship Program, Cleveland ClinicThrough the creation of a Physician Professional Development Program, Cleveland Clinic has had a positive change in physician en-gagement and culture. This session will outline how Cleveland Clinic operates their physician coaching and mentoring initiatives, including the Staff Mentorship Program, Physician Onboarding, Leadership Development for Department Chairs, and Advanced Peer Coaching.

Thursday, March 262:00 p.m. – 3:15 p.m.

You’ve Got Mail ... or Video. Your Choice! Improving Patient Satisfaction and Adherence and Physician Engagement Using Virtual MedicineSamuel Bauzon, MD, MMM, CPE, Medical Director of Clinical Documentation and Quality Initiatives, Southwest Medical AssociatesHow does one meet an increasing demand for health care while preserving quality of healthcare delivery at a reduced cost by provid-ers who already feel over-burdened? Learn how Southwest Medical Associates used innovative virtual tools, namely e-visits and video on-demand (NowClinic), to successfully accomplish these goals.

Engaging Patient Partners: A Framework for Transforming Health CareJoseph A. Bianco, MD, FAAFP, Division Chief—Minnesota Regional and Community Clinics, Essentia Health Amy Vanderscheuren, MHA, Director of Patient and Family Centered Care, Essentia Health Frank Fifo, Patient Partner, Essentia HealthThis presentation will outline Essentia Health’s model for engaging patient partners across the continuum of care, and how that relation-ship can transform care delivery, health system design, and the overall patient experience. You’ll come away with principles, analysis, and tools to engage patient partners direct from the physician, administra-tive, and patient perspective.

Your Reputation Lives Online; Shouldn’t You Be a Part of the Conversation?Robert Baron, MBA, Vice President, Business Development and Strategic Planning, Regional Women’s Health Management, LLCBilly Ash, Chief Data Officer, Today’s Business LLC Chaz Cervino, Chief Compliance Officer, Today’s Business LLC Tom Ottaiano, Chief Executive Officer, Today’s Business LLCThe influx of social and digital media has created a growing challenge and opportunity for doctors and medical organizations alike to educate, inform, and engage patients on a continual basis. This session will share key tips, insights, and best practices on how your organization can effectively use content to power your social and digital channels, leverage key influencers, and drive value for patients and corporate partners in new ways.

The Evolution of Primary Care Delivery Within an Integrated Health SystemAnthony Stavola, MD, Vice Chair, Department of Family and Community Medicine, Carilion Clinic Kim E. Roe, MBA, RRT, Vice President, Department of Family and Community Medicine, Carilion Clinic Mark Greenawald, MD, Vice Chair of Academic Affairs and Professional Development, Department of Family and Community Medicine, Carilion ClinicMany have speculated that the patient-centered medical home (PCMH) model of primary care delivery was a transition form. However, tran-sition to what? This interactive, dynamic presentation will explore the challenges and lessons learned at one integrated health system as it sought to answer the question of what lies beyond the PCMH.

20 AMGA.ORG/AC2015

Governance and Leadership of a Multifaceted Physician EnterpriseMitch Rein, MD, Chairman, Partners Community Healthcare, Inc.Lynn Stofer, President, Partners Community Healthcare, Inc., Partners HealthCareDon Seymour, Executive Vice President and Practice Leader, Governance & Strategy, INTEGRATED Healthcare StrategiesThis session will focus on the theory and practical implementation of an effective model for governing a complex network of physicians, in a highly competitive, vigorously scrutinized market. This session will highlight the job description and responsibilities of the board; the practical reality of implementing an effective governance model, especially the cultural challenges; and the steps required to effective-ly engage physicians—employed and independent, academic and community-based.

Data Infrastructure and Successful Quality Metric Collection: The Last Step in Medicare Shared SavingsShawn Griffin, MD, Quality Reporting Director Memorial Hermann ACO, and Chief Quality and Informatics Officer, MHMDMemorial Hermann Physician Network is one of the most success-ful Medicare ACOs, generating over $33 million in shared savings. This presentation will describe the specific steps they took to collect required MSSP quality metrics during both 2013 and 2014 and how processes and technology evolved as their ACO and required data collection expanded.

Clinical Research: An Innovative Avenue to Enhance Outcomes, Reduce Cost, and Drive EngagementKevin Cannon, MD, Director of Clinical Research, Wilmington HealthJeffry G. James, MBA, CPA, Chief Executive Officer, Wilmington HealthClinical research is often not connected with ACO concepts and the transition to fee-for-value. This presentation will illustrate how Wilmington Health, a mid-sized, non-affiliated medical group, uses clinical research as a tool in their ACO to help decrease costs, improve outcomes, increase patient engagement, and hedge the financial risks of their transition to a fee-for-value model.

Employee Wellness: Our Success and Lessons LearnedLori Teppara, BS, EP, ACSM, Health Services Coordinator, Cornerstone Health Care Dawn Moser, PHR, Benefits Administrator, Cornerstone Health CareAlisha DeTroye, PAC, Director, Population Health Services, Cornerstone Health CareKimberly Fisher, MA SPHR, Chief Human Resource Officer, Cornerstone Health CareA key component of a successful organization is your employees. Cornerstone Health Care developed an effective wellness program and made employees’ health a priority, and they have reaped the rewards of improving employee morale, increased productivity, and lower overall healthcare costs. Learn how you can develop and implement a corporate wellness program, create partnerships internally and externally, and achieve employee buy-in.


“We find the AMGA Annual Conference a tremendous opportunity

to network and learn from others, as well as share the successes we

have achieved in AMG and Advocate Health Care. Our leadership team

especially values the pre-conference council meetings. Together, we

appreciate the leadership that the American Medical Group Association

brings to improving the health and care outcomes of the communities

we serve.”

Kevin McCune, MDChief Medical Officer, Vice President of Medical ManagementAdvocate Medical Group




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AMGA.ORG/AC2015 21

net working opportunities

Monday, March 23 9:00 a.m. – 5:00 p.m.

Meetings of AMGA Leadership CouncilsAMGA will convene the leaders of its member groups who participate in AMGA’s Leadership Councils. For a list of Councils that will be meeting, see page 12. To learn more about the Leadership Councils or to join, please visit www.amga.org or contact Joe DeLisle, Membership Associate, at (703) 838-0033, ext. 355 or [email protected].

5:30 p.m. – 7:00 p.m.Reception for AMGA Board and Leadership CouncilsFollowing a day of meetings, the Leadership Councils will gather for cocktails, refreshments, and conversation with colleagues on the AMGA Board. (Invitation only)


AMGA Golf Classic at Rio SeccoJoin AMGA members and industry partners for an exciting golf outing at Rio Secco. Buses will depart from hotel at 7:00 a.m. Shotgun start at 8:30 a.m. For details, see page 12.

5:00 p.m. – 7:00 p.m.Welcome Reception in Exhibit HallAMGA will formally welcome conference attendees during a lively cocktail reception in the Exhibit Hall. Join your colleagues and peers while strolling through the hall for an enjoyable evening with our conference supporters.

Wednesday, March 257:00 a.m. – 8:00 a.m.

Networking BreakfastJoin your colleagues, peers, and conference supporters in the Exhibit Hall before the General Session.

10:45 a.m. – 12:15 p.m.Networking Discussion GroupsThese popular and informative sessions will allow you to participate in lively and free-flowing discussions, share common experiences, and find new solutions to tough issues you deal with every day. Sessions will be organized by group type and size. Open for all registered conference attendees.

12:15 p.m. – 1:45 p.m.Networking Lunch with ExhibitorsJoin your colleagues, peers, and conference supporters to share strategies and insights.

5:00 p.m. – 6:00 p.m.

Happy Hour in Exhibit HallJoin your colleagues, peers, and conference supporters for cocktails and appetizers in the Exhibit Hall before heading out to experience Las Vegas.

Thursday, March 267:00 a.m. – 8:30 a.m.

Farewell to Exhibitors Networking BreakfastAttendees can enjoy a networking breakfast that provides an opportunity to catch up with colleagues on their experiences at the conference while visiting with the conference supporters and exhibitors.

12:15 p.m. – 1:45 p.m.Networking LunchJoin your colleagues and peers for a luncheon and free-flowing conversation.

5:30 p.m. – 7:30 p.m.Closing Event: Under the Big Top Join your conference peers and colleagues for a closing reception event under the Big Top. AMGA will gather carnival attractions and food and entertainment, including the NCAA Men’s Basketball “Sweet 16” games, to celebrate a successful AC2015.

“We are all searching for solutions to our common challenges and

I’ve found AMGA to be the best venue for learning about these in

an unfiltered manner. The programs are presented by other medical

group executives who provide a level of candor, honesty, and real-

world impact that you don’t often see at other meetings. Our group

uses the AMGA Annual Conference to expose potential new leaders

to a wider world of large group health care and health policy—sort

of like taking the farm boys to Paris. It is increasingly difficult to

get away from the practice, but AMGA’s meetings are always well

worth the investment.”

Norman Chenven, MDCEO and FounderAustin Regional Clinic

22 AMGA.ORG/AC2015

AMGA Education Mission StatementThe American Medical Group Association’s continuing education program delivers high-quality learning activities to respond to the educational needs of medical group leaders. AMGA’s continuing education activities enable its members to share information and innovations in order to remain current and continually improve patient care by advancing the medical group model as the preferred method of healthcare delivery. The association accomplishes this goal by offering timely, unparalleled learning activities including an annual conference, regional meetings, and distance learning tools. Medical group leaders who participate in activities offered by AMGA can apply for credits to complete their requirements in CME, CPE, ACMPE, and ACHE, and nurse administrators can earn continuing education credits.

CME Credit for PhysiciansThe American Medical Group Association is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to sponsor continuing medical education for physicians. AMGA takes responsibility for the content, quality, and scientific integrity of this CME activity. AMGA designates this continuing medical education activity, AMGA’s Annual Conference, for a maximum of 15.5 hours in Category 1 of the Physician’s Recognition Award of the American Medical Association. Each physician should claim only those hours of credit actually spent in the educational activity.

CPE Credit for AccountantsAmerican Medical Group Association is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. AMGA designates this continuing professional education activity for a total of 18.5 CPE credits. This learning activity is a group live meeting, providing an overview of topics presented. There are no advance preparations or prerequisites to attend this meeting.

CE Credit for NursesContinuing Education credits (CEs) are available through the California Board of Regis-tered Nursing, Provider #11816. This educational activity, AMGA’s Annual Meeting, has been designated for a maximum of 15.5 contact hours. Conference participants wishing to receive credit must provide their license number and Social Security number upon successful completion of the program(s).

ACHE Credit for Healthcare ExecutivesThe American Medical Group Association is authorized to award 15.5 hours of pre-approved Category II (non-ACHE) continuing education credit for this program toward advancement or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward Category II credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.

ACMPE CreditThis program may qualify for continuing education credit for the American College of Medical Practice Executives (ACMPE). To apply for ACMPE credit, submit the ACMPE generic credit hour form with a copy of this brochure.

AMGA’s Full Disclosure Policy for CME ActivitiesAs an accredited provider of continuing medical education activities, it is the policy of the American Medical Group Association (AMGA) to ensure balance, independence, objectivity, and scientific rigor in all its individually sponsored educational activities. All faculty participating in any learning activity sponsored by AMGA are required to disclose to the participants any actual or potential conflicts of interest that may have a direct bear-ing on the subject matter of the CME activity. This requirement pertains to relationships with pharmaceutical companies, biomedical device manufacturers, consulting companies or other corporations whose products or services are related to the subject matter of the presentation. Speakers are also expected to openly disclose inclusion of any off-label, experimental, or investigational use of drugs or devices in their presentations. For full disclosures, please visit www.amga.org, and click under Annual Conference.

AMGA’s 2015 Annual Conference activities will not include discussions of any off-label, experimental, or investigational use of drugs or devices in their presentations.

For complete learning objectives, view the expanded presentation descriptions at amga.org/AC2015.

continuing education credit

The American Medical Group Association (AMGA) is a 501(c)(6) trade association representing medical groups, health systems, and other organized systems of care, including some of the nation’s largest, most prestigious integrated delivery systems. AMGA is a leading voice in advocating for efficient, team-based, and accountable care. AMGA members encompass all models of organized systems of care in the healthcare industry, including: physician-owned, independent group practices, integrated delivery systems, hospital-affiliated medical groups, independent practice associations (IPAs), academic and faculty practices, accountable care organizations, and high-performing health systems. More than 150,000 physicians practice in AMGA member organizations, providing healthcare services for 120 million patients (approximately one in three Americans).

what is amga?

AMGA.ORG/AC2015 23


AMGF Golf Fundraiser at AMGA Golf ClassicPlan now to join in exciting contests and games during the AMGA Golf Classic that are designed to up the ante of fun and festivities while benefitting the American Medical Group Foundation. Do you think you can hit a hole in one or a long-distance putt? See what cash and prizes you’ll get for trying!

Opens: Tuesday, March 24, 5:00 p.m.

Closes: Thursday, March 26, 11:00 a.m.

AMGF Charity Silent AuctionTo help continue promoting delivery system excellence through the AMGF, we will be featuring our annual silent auction where you can bid on valuable and sought-after items such as trips to unique destinations, jewelry, sports memorabilia, and many others. Here is a sample:

• Treat your palate to some of the finest wines available.

• Get the perfect gift card for that perfect person.

• Save a spot on your mantel for sports memorabilia autographed by some of history’s finest sports figures and current superstars.

• Indulge yourself with a long weekend at popular getaways.

support the american medical group foundation

Dear Colleague:

Given the dynamically changing landscape on the

healthcare delivery front, the mission and work of the

American Medical Group Foundation (AMGF) is now

more important than ever. Our unique model of deliv-

ering care has the greatest potential to provide a complete continuum

of coordinated care across all the needs of patients, regardless of how

complex their medical condition. It is imperative that we continue to

provide more evidence of how our model of care is able to bend the cost

curve and improve quality.

And, as you may know, one of the ways we are accomplishing this is

with our national hypertension initiative, Measure Up, Pressure Down®.

This campaign is designed to improve hypertension care and patient

outcomes within AMGA-member organizations while raising awareness

among patients, communities, employers, policymakers, and the media

about the dangers of uncontrolled high blood pressure.

Now in its second year, we are seeing measurable success: detection

or control of high blood pressure for 205,000 Americans living with

the disease in the first 12 months of the campaign show an average

control rate of 69%, which compares to a national average of 47%

based on data from the Centers for Disease Control and Prevention

(CDC). We hope to build on this success by launching a new national

campaign on diabetes in 2016.

I urge you to continue supporting the Foundation by joining me at the various AMGF events at the 2015 Annual Confer-ence in Las Vegas. The highly anticipated Silent Auction, and our

Annual AMGA Golf Classic, where extra contests and games will be

hosted by the Foundation, will be played at the scenic Rio Secco Golf

Club. These events provide key networking opportunities with other

healthcare leaders in addition to fun and excitement—all while support-

ing the critical work of the Foundation.

In addition to these activities, the Foundation relies heavily on medical

groups, industry stakeholders, and individuals for support throughout

the year. If you are interested in participating in the Silent Auction

or would like more information about any of these events or how to

contribute to the Foundation, please contact Sherry Greenwood, Senior

Manager, Donor Relations, at [email protected] or

(703) 838-0033, ext. 352.

I look forward to joining you at these events!

Sincerely,

Ron Kirkland, MD, MBAChair, American Medical Group FoundationPast Chair, The Jackson Clinic

“It is almost impossible for me to even try to quantify all the benefit

Cornerstone has received from AMGA membership. It is the absolute

best forum in the country to network with and learn from cutting-edge

healthcare organizations’ leadership. From every meeting we attend,

we bring back ideas that contribute to our bottom-line efficiency

and quality efforts. Our strategy is informed by both the national and

regional meeting conversation. The advocacy AMGA has done on

behalf of group practices is crucial during this time of exponential

change in the healthcare delivery environment. The benchmarking data

is an important component of our management work. It’s all good.”

Grace Terrell, MD, MMMChief Executive OfficerCornerstone Healthcare, LLC

The American Medical Group Association is a member-driven orga-nization, dedicated to providing first-rate educational activities to our members. If you are interested in attending and your organization is not a member of AMGA, or you are unsure of your membership status, please contact Bill Baron, Director of Membership Development, at [email protected] or (703) 838-0033, ext. 336.

Three Ways to Register1. Online, by visiting www.amga.org/AC2015

2. Fax the registration form with credit card payment to (703) 548-1890

3. Mail the registration form and check (payable to AMGA) or credit card payment to: Conference Registrar, AMGA, One Prince Street, Alexandria, VA 22314-3318

Registration forms not accompanied by check or credit card payment will not be processed.

Discounts• Early Registration: Register by Friday, February 6, 2015 to

take advantage of a $100 early registration discount. Your registration fee includes all general sessions, breakout sessions and networking discussion groups, two lunches, three receptions, and the closing event. For information on daily rates, contact Beth Sutter, Meetings & Education Coordinator, (703) 838-0033, ext. 322 or [email protected].

• Group Discount: AMGA members, corporate partners, and non-member healthcare delivery organizations can qualify for an additional registration discount. Four or more paid registrations from the same organization will receive a $150 discount per registration.

Cancellation PolicyCancellations must be submitted in writing by Friday, February 13, 2015 in order to receive a refund, less a $100 processing fee. No-shows are not eligible for refunds. Substitutions are welcome and will not incur a processing fee. Should an act of war or act of God strike the U.S. in the time immediately preceding the conference, registrants unable or unwilling to attend the conference will be given a credit in the amount of the registration fee to apply towards a future AMGA activity or other future AMGA expense.

AccommodationsAfter you receive your conference registration confirmation, you will be eligible to reserve your hotel room at Caesars Palace in Las Vegas. In order to receive the special room rate, please identify yourself as being part of AMGA. The hotel will ask you for your conference registration confirmation number to complete the reservation. This number will be provided to you by AMGA in your registration confirmation letter. Reservations must be made by Friday, February 20, 2015 in order to receive the AMGA conference rate of $225 per night. After this date, rates and availability of rooms cannot be guaranteed. Reserving your room with the individual conference registration number is the only way to ensure you receive the discounted AMGA rate. Caesars Palace is located at 3570 Las Vegas Boulevard, Las Vegas, Nevada 89109. Check-in is at 4:00 p.m., and check-out is at 11:00 a.m.

For groups sending 10 or more attendees, contact AMGA directly to discuss options for special room blocks and registration assistance. Beth Sutter, Education & Meetings Coordinator, can be reached at [email protected] or (703) 838-0033, ext. 322.

AMGA’s Americans with Disabilities Act StatementThe American Medical Group Association is committed to making each of its educational activities accessible to all participants so they may be actively involved in the meetings and conferences. If you have special physical, dietary or communication needs that require auxiliary aids or services identified in the Americans with Disabilities Act, please call us at (703) 838-0033, ext. 333 so that we can accommodate your requests.

Questions/ConcernsIt is the policy of AMGA to facilitate the resolution of complaints and concerns regarding registration, hotel experience, and general meeting-related issues. All concerns and questions should be directed to Andi Eberly, Director of Education and Meetings, at [email protected].

“As one of the leaders of a large integrated multispecialty group,

I am always working on ways to improve the value for the services

we provide. I find attending the AMGA Annual Conference to

be tremendously worthwhile as a way to sample what other, like

organizations are doing to achieve the same types of improvements.

I know of no other comparable melting pot for learning cutting-edge

approaches to our everyday challenges.”

Howard B. Graman, MDChief Executive OfficePeaceHealth Medical Group

c o n f e r e n c e i n f o r m at i o n

Follow @theAMGA on Twitter for the latest updates on AC2015.

24 AMGA.ORG/AC2015

Jul-Aug2014_mech.indd 37 8/11/14 12:26 PM

150,000

Sunday, March 221:00 p.m. – 5:00 p.m. AMGA Expanded Leadership Council Meetings

Monday, March 237:00 a.m. – 9:00 a.m. Focus Group Breakfast (by invitation)

9:00 a.m. – 5:00 p.m. AMGA Leadership Council Meetings

5:30 p.m. – 7:00 p.m. AMGA Board and Leadership Councils Reception

Tuesday, March 247:00 a.m. – 1:30 p.m. AMGA Golf Classic at Rio Secco (Shotgun Start at 8:30 a.m.)

9:00 a.m. – 3:00 p.m. Immersion SessionsBoot Camp: Exploring Mergers and Acquisitions

The Patient Experience: A Critical Element in the Delivery of High-Quality Care

Trends in Physician Governance: Taking Your Board to the Next Level

3:30 p.m. – 5:00 p.m. Opening General Session: Future of Payment Models

5:00 p.m. – 7:00 p.m. AMGF Silent Auction

5:00 p.m. – 7:00 p.m. Welcome Reception in Exhibit Hall

Wednesday, March 257:00 a.m. – 8:00 a.m. Networking Continental Breakfast with Exhibitors

7:00 a.m. – 6:00 p.m. AMGF Silent Auction

8:00 a.m. – 10:00 a.m. General Session: Healthcare 2015 and Beyond


10:45 a.m. – 12:15 p.m. Networking Discussion Groups by Organizational Type

10:45 a.m. – 12:15 p.m. Executive Roundtable Discussion Group: What Are the Keys to Success? (Special registration required)

12:15 p.m. – 2:00 p.m. Lunch with Exhibitors

2:00 p.m. – 3:15 p.m. Executive Roundtable: AMGA Legislative Update (special registration required)


3:15 p.m. – 3:45 p.m. Refreshment Break with Exhibitors

3:30 p.m. – 5:00 p.m. Executive Roundtable: Innovation and Leadership (Special registration required)


5:00 p.m. – 6:00 p.m. Happy Hour with Exhibitors

Thursday, March 267:00 a.m. – 8:30 a.m. Networking Breakfast with Exhibitors

8:30 a.m. – 10:30 a.m. General Session: Gary Loveman


11:00 a.m. – 12:15 p.m. Peer-to-Peer Breakout Sessions

11:00 a.m. – 12:15 p.m. Executive Roundtable: War Games: Lessons Learned from Past Disas- ters to Prepare for the Next (Special registration required)

12:15 p.m. – 1:45 p.m. Networking Lunch


2:00 p.m. – 3:15 p.m. Executive Roundtable Panel Discussion: Succession Planning (Special registration required)

3:15 p.m. – 3:30 p.m. Refreshment Break

3:30 p.m. – 5:00 p.m. Closing General Session: Erik Wahl

5:30 p.m. – 7:30 p.m. Closing Event: Under the Big Top

agenda at a gl ance

26 AMGA.ORG/AC2015

registration form

AMGA 2015 Annual ConferenceMarch 23–26, 2015Caesars PalaceLas Vegas, Nevada

Please print or type all information. One individual per form please. This form may be photocopied for additional registrants.

Registrant’s Full Name and Degree (if applicable)

Job Title

Organization Name

Mailing Address

City/State/ZIP

Telephone

E-mail

CC E-mail

First Name/Nickname (to appear on badge)

Conference Event Tuesday, March 24 – Thursday, March 26

By Feb 6 | Feb 7-Mar 6 | After Mar 6

AMGA Member or Corporate Partner $ 950 $1,050 $1,150

AMGA Non-Member $2,000 $2,100 $2,200

AMGA Non-Corporate Partners/ Exhibitors $1,350 $1,450 $1,550

Please note: Your conference fee includes the opening general session and welcome reception on Tuesday, March 24, activities on March 25-26 (excluding Executive Roundtable events), and the closing event. The fee does not include any pre-conference activities and council meetings. Attendees must pay a separate fee for each pre-conference activity.

Pre-Conference ActivitiesMonday, March 23 – Leadership Councils

I’m interested in attending Leadership Council

CAO, CEO, CFO, CMO, HR, QI (1 day session) $ 150

CIO, MPR (1 ½ day session) $ 225

Tuesday, March 24 – Immersion Sessions

Boot Camp: Exploring Mergers and Acquisitions AMGA Member or Corporate Partner $ 495AMGA Non-Member or Exhibitor $1,000

The Patient Experience: A Critical Element in the Delivery of High-Quality CareAMGA Member or Corporate Partner $ 495AMGA Non-Member or Exhibitor $1,000

Trends in Physician Governance: Taking Your Board to the Next LevelAMGA Member or Corporate Partner $ 495AMGA Non-Member or Exhibitor $1,000

Executive RoundtableTuesday, March 24 – Thursday, March 26

For information about registering for the Executive Roundtable activities, contact Andi Eberly, Director of Education and Meetings, at [email protected].

Additional Activities and RegistrationsTuesday, March 24 – AMGA Golf Classic at Rio Secco

Member $165 Non-Member $215

Handicap Requested Partner

Thursday, March 26 – Closing Event: Under the Big Top (included in registration fee)

Yes, I will attend the closing reception

Spouse/Guest Fee $175

(Includes continental breakfasts in Hospitality Suite March 25-26, Exhibit Hall receptions, and Thursday evening event. NOTE: Does not include lunches)

Name of Spouse/Guest

Spouse’s/Guest’s First Name/Nickname (to appear on badge)

Discounts and Fee ReductionsAttendees who register to attend an immersion session in addition to their con-ference registration are eligible to receive a discount of $50 from the total fee.

Four (4) or more paid registrations from the same healthcare organization or corporate partner will receive a $150 per registration discount. Attach all registrations from the same organization to receive the discount.

Total (with discounts)

Cancellations must be submitted in writing by Friday, February 13, 2015 in order to receive a refund, less a $100 processing fee.

Payment information

Check, in the amount of $ is enclosed.

Please charge $ to my Visa MasterCard

American Express

Credit Card Number Expiration Date

Cardholder’s Name Authorized Signature

Three Ways to Register

Fax form with credit card payment to (703) 548-1890

Mail registration form and check (payable to AMGA) or credit card payment to: Conference Registrar, AMGA, One Prince Street, Alexandria, VA 22314-3318

Online by visiting www.amga.org/AC2015

Questions? Contact Beth Sutter, Education & Meetings Coordinator, (703) 838-0033, ext. 322 or [email protected].

BROCHURE 2

One Prince StreetAlexandria,VA 22314-3318

“Sutter Medical Group leadership has attended the AMGA

Annual Conference for many years as an efficient means to

accomplish many goals. This experience has greatly focused

our strategic thinking learned from high-quality speakers and

through extensive dialogue, both formally and informally.

We have proactively distributed our attendees’ participation

in breakout sessions to allow a breadth of exposure and

information, with nightly meetings to share notes and compare

perspectives. Our time together in this setting has been a

culturally bonding experience for our Board. Bringing physicians

early in their leadership experience has been an important piece

of our medical group succession planning. Finally, we have

found that these meetings have provided a great balance of (a)

learning new ideas that change what we do and (b) learning that

we are not as far off track as we might have feared!”

Don L. Wreden, MD Senior Vice President for Patient Experience Sutter Health

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