1 Spearheading K-Economy through e-Government in Brunei Darussalam Pg Dato Paduka Hj Abd Hamid Pg Hj...

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Spearheading K-Spearheading K-Economy through e-Economy through e-Government in Brunei Government in Brunei DarussalamDarussalam

Pg Dato Paduka Hj Abd Hamid Pg Hj Mohd Pg Dato Paduka Hj Abd Hamid Pg Hj Mohd YassinYassinPermanent Secretary, Prime Minister’s OfficePermanent Secretary, Prime Minister’s OfficeChairman of Information Technology Committee, Chairman of Information Technology Committee, Prime Minister’s OfficePrime Minister’s Office

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This PresentationThis Presentation

What is e-Government?What is e-Government?

How is e-Government carried out How is e-Government carried out in Brunei Darussalam?in Brunei Darussalam?

What are the e-Government What are the e-Government projects?projects?

How can e-Government projects How can e-Government projects help spearhead K-Economy?help spearhead K-Economy?

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Part IPart IIntroduction to E-Introduction to E-GovernmentGovernment

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Most often perceived it in narrow way, Most often perceived it in narrow way, limited to:limited to:

Phenomena like Electronic Service Phenomena like Electronic Service DeliveryDelivery

Issues like Security, Reliability, Data Issues like Security, Reliability, Data Protection or Access to InformationProtection or Access to Information

Why - these issues are easier to Why - these issues are easier to understandunderstand

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Alternative DefinitionAlternative DefinitionMatrix of all possible relationships Matrix of all possible relationships such as G2G, G2C, G2E, G2B;such as G2G, G2C, G2E, G2B;Why – seen as leading to better Why – seen as leading to better communication or service quality communication or service quality improvement eg Electronic improvement eg Electronic ProcurementProcurement

But, even this falls short of revealing full But, even this falls short of revealing full potential of information technology or potential of information technology or change processes behind itchange processes behind it

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Definition of e-Definition of e-GovernmentGovernment

““E-Government is the use of E-Government is the use of information technology, in information technology, in

particular, the internet, to deliver particular, the internet, to deliver public services in a much more public services in a much more convenient, customer-oriented, convenient, customer-oriented, cost effective, and altogether cost effective, and altogether differentdifferent andand betterbetter way.”way.”

Douglas Holmes in ‘e.Gov’Douglas Holmes in ‘e.Gov’

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Effects of e-GovernmentEffects of e-Government

It affects an agency’s dealings with It affects an agency’s dealings with citizens, businesses, and other citizens, businesses, and other public agencies as well as its public agencies as well as its internal business processes and internal business processes and employees.employees.

Can be seen from 4 perspectives – Can be seen from 4 perspectives – Citizens; Process; Cooperation and Citizens; Process; Cooperation and KnowledgeKnowledge

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Effects of e-GovernmentEffects of e-Government

Citizens: Integrated Access Citizens: Integrated Access Management and Single-Window Management and Single-Window ServiceService

Process: Redesigning OrganisationsProcess: Redesigning Organisations

Cooperation: Sustaining Cooperation: Sustaining Collaborative Decision-MakingCollaborative Decision-Making

Knowledge: Managing Distributed Knowledge: Managing Distributed Domain KnowledgeDomain Knowledge

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Part IIPart IIE-Government in E-Government in BruneiBrunei

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Brunei Information Brunei Information Technology Council (BIT)Technology Council (BIT)

BIT CouncilBIT Council

BIT CorporationBIT Corporation

IT Sectoral ClustersIT Sectoral Clusters

E-Brunei E-Brunei

E-GovernmentE-Government

E-BusinessE-Business

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BIT CouncilMinister of Communications

BIT Corporation IT Sectoral Clusters

E-Brunei

E-Government

E-Business

Brunei Information Brunei Information Technology Council (BIT)Technology Council (BIT)

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E-Government VisionE-Government Vision

““To be an e-Smart To be an e-Smart government in line with government in line with

the 21the 21stst Century Civil Century Civil Service Vision”Service Vision”

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Mission StatementMission Statement

““His Majesty’s His Majesty’s Government aims to Government aims to establish electronic establish electronic

governance and services governance and services to best serve the nation”to best serve the nation”

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StrategiesStrategies

1.The strategic framework identifies a 1.The strategic framework identifies a robust roadmap envisioning an e-robust roadmap envisioning an e-smart Government in line with the smart Government in line with the 21st Century Civil Service Vision. 21st Century Civil Service Vision. Based on the critical success factors Based on the critical success factors identified, both the core strategies identified, both the core strategies and the strategic framework and the strategic framework formulated, especially the strategic formulated, especially the strategic goals and actions, must be goals and actions, must be congruent with the issues congruent with the issues identified. identified.

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StrategiesStrategies

2.The core strategies must also be 2.The core strategies must also be harmonize with the proposed e-harmonize with the proposed e-Brunei and the Brunei and the IT2000 and Beyond IT2000 and Beyond plan, i.e. the national IT Strategic plan, i.e. the national IT Strategic Plan, to drive the Public Sector Plan, to drive the Public Sector towards Electronic Government towards Electronic Government along with other major thrusts to along with other major thrusts to drive the Paperless Society and the drive the Paperless Society and the Private Sector towards Electronic Private Sector towards Electronic Commerce Commerce

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Core Strategy #1Core Strategy #1

Institute E-Government Institute E-Government Structural Structural Framework to Realise and Framework to Realise and Sustain Bona Fine Outcomes:-Sustain Bona Fine Outcomes:-

Goal 1 - Institutional InfrastructureGoal 1 - Institutional Infrastructure

Goal 2 - E-Government Goal 2 - E-Government ArchitectureArchitecture

Goal 3 - Monitoring and Goal 3 - Monitoring and Regulatory MechanismsRegulatory Mechanisms

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Inject Inject Smart Smart Capital to Build Reliable Capital to Build Reliable Infrastructure and Accessible ContentsInfrastructure and Accessible Contents

Goal 4 - e-Government Goal 4 - e-Government InfrastructureInfrastructure

Goal 5 - Common e-Government Goal 5 - Common e-Government Application and ServicesApplication and Services

Goal 6 - Specific e-Government Goal 6 - Specific e-Government Application and ServicesApplication and Services

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Develop Develop Societal Societal Resources to Resources to Leverage Capacity, Capability and Leverage Capacity, Capability and Innovation at the Forefront of the Innovation at the Forefront of the ICT-LED EconomyICT-LED Economy

Goal 7 - Knowledge based Goal 7 - Knowledge based Economy and Society InitiativesEconomy and Society Initiatives

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StructureStructure

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E-Government ProgramE-Government ProgramExecutive Committee Executive Committee (EGPEC)(EGPEC)

E-Government Interim Committee E-Government Interim Committee formed in May 2000 became the e-formed in May 2000 became the e-Government Program Executive Government Program Executive Committee in February 2001Committee in February 2001

Chaired by Permanent Secretary, Chaired by Permanent Secretary, Prime Minister’s Office with all Prime Minister’s Office with all Permanent Secretaries representing Permanent Secretaries representing their Ministriestheir Ministries

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E-Government ProgramE-Government ProgramExecutive Committee Executive Committee (EGPEC)(EGPEC)

The e-Government Program The e-Government Program Executive Committee (EGPEC) is to Executive Committee (EGPEC) is to function in an advisory and function in an advisory and consultative capacity to the BIT consultative capacity to the BIT Council for the development and Council for the development and implementation of the e-Government implementation of the e-Government strategy listed in the e-Government strategy listed in the e-Government Strategic Framework for Action 2001- Strategic Framework for Action 2001- 2005 Report.2005 Report.

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Formed in June 2002 to assist EGPEC in Formed in June 2002 to assist EGPEC in leading the drive to get the Government leading the drive to get the Government on-line. Among others, its main on-line. Among others, its main functions:functions:

To develop and manage the e-To develop and manage the e-Government strategyGovernment strategyTo identify policy and regulatory To identify policy and regulatory requirementsrequirementsTo promulgate policies and standards on To promulgate policies and standards on the use and application of ICTthe use and application of ICT

E-Government Strategic, E-Government Strategic, Policy & Coordinating Group Policy & Coordinating Group (EgSPEC)(EgSPEC)

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EGPEC Working GroupsEGPEC Working Groups

Organisational Infrastructure Organisational Infrastructure Working Group (OIWG)Working Group (OIWG)

Chaired by Director General of Public Chaired by Director General of Public Service DepartmentService Department

Technological Infrastructure Technological Infrastructure Working Group (TIWG)Working Group (TIWG)

Chaired by Senior Officer (Director Chaired by Senior Officer (Director level) at Ministry of Communicationslevel) at Ministry of Communications

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Ministerial IT CommitteeMinisterial IT Committee

Chaired by Permanent SecretaryChaired by Permanent Secretary

Focal point for all IT and e-Focal point for all IT and e-Government projects and Government projects and activities for all departments activities for all departments within Ministrywithin Ministry

Information Center and Systems Information Center and Systems Administration SupportAdministration Support

Prepare, organise and carry out IT Prepare, organise and carry out IT plan for own Ministryplan for own Ministry

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Part III Part III E-Government ProjectsE-Government Projects

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88thth National Development National Development Plan 2001-2005Plan 2001-2005

Information Technology ProjectsInformation Technology ProjectsIT with Human Resource IT with Human Resource Development and Small Medium Development and Small Medium Enterprises given emphasisEnterprises given emphasisAlmost Almost B$800 millionB$800 million are allocated are allocated to provide basic infrastructure as a to provide basic infrastructure as a step towards establishment of step towards establishment of modern and sophisticated servicesmodern and sophisticated servicesProgram to carry out BIT policies and Program to carry out BIT policies and create e-Governmentcreate e-Government

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E-Government ProjectsE-Government Projects

Major e-Government projects Major e-Government projects include:include:

TAFISTAFIS

HRMSHRMS

e-Educatione-Education

e-Healthe-Health

Multipurpose SmartcardMultipurpose Smartcard

Mukim.NetMukim.Net

GITNetGITNet

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HRMS HRMS Prime Minister’s Office flagship projectHuman Resources Management SystemDesigned to improve:

Performance of Human ResourcesPlanning and Management of OrganisationEmployee DevelopmentBenefits Administration Succession Planning Human Resource Administration

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TAFISTAFISMinistry of Finance flagship projectMinistry of Finance flagship projectTreasury Accounting and Financial Treasury Accounting and Financial Information SystemsInformation SystemsImprove the efficiency of Improve the efficiency of government’s financial transaction government’s financial transaction processesprocessesEnhance the efficiency of managing Enhance the efficiency of managing government financial services and government financial services and promote accountability in use and promote accountability in use and tracking of financetracking of finance

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E-EducationE-EducationMinistry of Education flagship projectMinistry of Education flagship project

To bring significant improvement in To bring significant improvement in the quality of teaching and learning the quality of teaching and learning in classroomsin classrooms

Strategies formulated in roadmap Strategies formulated in roadmap will drive programs on EDUNET, e-will drive programs on EDUNET, e-Learning, Education Information Learning, Education Information System (EIS), Digital Library and System (EIS), Digital Library and Human Capacity BuildingHuman Capacity Building

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E-HealthE-HealthMinistry of Health flagship projectMinistry of Health flagship project

Healthcare services available Healthcare services available through the internetthrough the internet

Use of informatics and telemedics in Use of informatics and telemedics in medical care, prevention, education medical care, prevention, education and trainingand training

Links hospitals throughout Brunei so Links hospitals throughout Brunei so that medical care is brought to that medical care is brought to patientpatient

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Multipurpose Smartcard (MSC)Multipurpose Smartcard (MSC)Smartcard to replace the Smartcard to replace the conventional IC card introduced in conventional IC card introduced in 20002000

MSC has potential to be used for MSC has potential to be used for many purposes including driving many purposes including driving license, travel documentlicense, travel document

Currently can be used to access Currently can be used to access deposit information in TAP accountsdeposit information in TAP accounts

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Mukim.NetMukim.NetMinistry of Home Affairs flagship projectMinistry of Home Affairs flagship project

Objective to reach all Objective to reach all MukimsMukims and and KampungsKampungs throughout Brunei throughout Brunei DarussalamDarussalam

Make internet services available to Make internet services available to people who do not have access to people who do not have access to internet in their own homesinternet in their own homes

To bring business capabilities into To bring business capabilities into villages and to foster entrepreneurshipvillages and to foster entrepreneurship

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GITNet & EG CenterGITNet & EG CenterEstablishment of Government IT Establishment of Government IT Network (GITNet) and EG Center to Network (GITNet) and EG Center to manage and operate such manage and operate such infrastructureinfrastructure

GITNet enable large scale deployment GITNet enable large scale deployment of electronic public servicesof electronic public services

Address integratiion, interoperability Address integratiion, interoperability and interfacing needs of e-and interfacing needs of e-government application and servicesgovernment application and services

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Part IVPart IVSpearheading K-Spearheading K-EconomyEconomy

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Importance of KnowledgeImportance of Knowledge

Knowledge now more prominent – Knowledge now more prominent – faster and cheaperfaster and cheaperAble to receive, process and create Able to receive, process and create new value, and easier to sharenew value, and easier to share‘‘Wealth’ is determined by how you Wealth’ is determined by how you use it, how fast you gain, manage use it, how fast you gain, manage and apply itand apply it““Future illiterates will be those who Future illiterates will be those who cannot learn, unlearn and relearn.” cannot learn, unlearn and relearn.” – Alvin Toffler– Alvin Toffler

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Knowledge GovernmentKnowledge Government

Government agencies need to be Government agencies need to be knowledge-intensive & knowledge-intensive & knowledge-enabledknowledge-enabledKnowledge to be central future of Knowledge to be central future of government operationsgovernment operationsUtilise knowledge to generate Utilise knowledge to generate innovation, enhance innovation, enhance responsiveness, increased responsiveness, increased productivity and upgrade productivity and upgrade competencycompetency

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Knowledge SocietyKnowledge Society

Society needs to have sound Society needs to have sound knowledge knowledge (‘multi-disciplinary’)(‘multi-disciplinary’) to to be able to utilise knowledgebe able to utilise knowledge

Society needs the skills to apply that Society needs the skills to apply that knowledge knowledge (‘multi-skilled’)(‘multi-skilled’) to be to be able to do many thingsable to do many things

Society needs to have the attitude Society needs to have the attitude to continuously learn to continuously learn (‘multi-(‘multi-learning’)learning’) to be agile and adaptable to be agile and adaptable

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Knowledge EconomyKnowledge Economy

Move from Move from

Agricultural EconomyAgricultural Economy (Land & Produce) (Land & Produce) to to

Industrial EconomyIndustrial Economy (Industrial Output) to (Industrial Output) to

Knowledge EconomyKnowledge Economy (Resourceful (Resourceful Application of Knowledge)Application of Knowledge)

K-Economy is about knowledge and the K-Economy is about knowledge and the ability to create new value and wealthability to create new value and wealth

Wealth is measured by the results of Wealth is measured by the results of knowledge that is inventively appliedknowledge that is inventively applied

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E-Government E-Government Spearheading K-EconomySpearheading K-Economy

E-GovernmentE-Government

Brings knowledge closer to peopleBrings knowledge closer to people

Allows easier communication between Allows easier communication between peoplespeoples

Improve efficiency of knowledge Improve efficiency of knowledge transactiontransaction

Enhance efficiency of government Enhance efficiency of government servicesservices

Develop resources to improve society’s Develop resources to improve society’s learning capacitylearning capacity

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Spearheading K-Economy Spearheading K-Economy 11

One of the Brunei Darussalam e-One of the Brunei Darussalam e-Government goals:-Government goals:-

Develop Develop Societal Societal Resources to Resources to Leverage Capacity, Capability Leverage Capacity, Capability and Innovation at the Forefront and Innovation at the Forefront of the ICT-LED Economyof the ICT-LED Economy

Goal 7 - Knowledge based Goal 7 - Knowledge based Economy and Society Economy and Society InitiativesInitiatives

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Example of E-Government Example of E-Government Flagships and Projects:-Flagships and Projects:-

Mukim.NetMukim.Net

Make internet services Make internet services available to people who do available to people who do not have access to internet not have access to internet in their own homesin their own homes

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E-EducationE-Education

Drive programs on EDUNET, Drive programs on EDUNET, e-Learning, Education e-Learning, Education Information System (EIS), Information System (EIS), Digital Library and Human Digital Library and Human Capacity BuildingCapacity Building

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GITNetGITNet

GITNet enable large scale GITNet enable large scale deployment of electronic deployment of electronic public servicespublic services

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Evolution from E-Evolution from E-Government to K-EconomyGovernment to K-Economy

Evolution of e-Government through Evolution of e-Government through development phases:development phases:

Information dissemination Information dissemination totoTransaction Transaction totoComplex Transaction Complex Transaction totoOne Government (integration across One Government (integration across government agencies)government agencies)

Enable public to benefit by dealing Enable public to benefit by dealing with one government and having with one government and having access to ‘knowledge’ and use access to ‘knowledge’ and use ‘knowledge’‘knowledge’

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Thank you.Thank you.

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ReferencesReferences

BIT Council Website BIT Council Website www.bit.gov.bnwww.bit.gov.bn

E-Government Website E-Government Website www.e-government.gov.bnwww.e-government.gov.bn

The Star Website The Star Website www.thestar.com.mywww.thestar.com.my

E.Gov E-Business Strategies for Government – Douglas E.Gov E-Business Strategies for Government – Douglas Holmes, Nicholas Brealey Publishing ©2001Holmes, Nicholas Brealey Publishing ©2001

E-Governance in Asia – James Yong (Editor), Times Media E-Governance in Asia – James Yong (Editor), Times Media ©2003©2003

Designing E-Government – JEJ Prins (Editor), Kluwer Law Designing E-Government – JEJ Prins (Editor), Kluwer Law International ©2001International ©2001

Reengineering the Public Service – Muhammad Rais Reengineering the Public Service – Muhammad Rais Abdul Karim (Editor), Pelanduk Publications ©1999Abdul Karim (Editor), Pelanduk Publications ©1999

1 Spearheading K-Economy through e-Government in Brunei Darussalam Pg Dato Paduka Hj Abd Hamid Pg Hj...

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