Ralph Gardner515 Atwater Rd,

Lake Oswego, OR 97034503-267-7150

Peacefulone48@gmail.com

OBJECTIVEObtain a position of inside/outside sales providing a background that will significantly contribute to a company’s organizational growth and profitability, using the marketing, sales, mediation and communication skills I have successfully developed over the past thirty years.

PROFILE

A professional in the areas of sales, consultations, mediations and teaching/training from the fields of insurance, mortgage loan origination and counseling. Bringing forward a wealth of experience combined with wisdom and insight that brings cohesion into dynamic working environments. With strong problem-solving skills allows me to easily adapt with change, team building with high interpersonal skills to communicate clearly objectives, recognize excellence and inspire others in their performance. Creative, resourceful and flexible, able to adapt to changing priorities with a positive attitude and strong work ethic and work well under pressure.

WORK HISTORY

Inside Sales/Scheduler2015-present: Document Masters, Portland, OR

Software sales Schedule engineers for upgrade, analysis and sales

Counselor/Consultant/Instructor/Mediator2004-present: Private Practice, Portland, OR

Individuals and couples Businesses: organizational and interpersonal

Appointment Setter/Sales2008-2011: MTI Studios (Music Tree International), Portland, OR

Set appointments for national sales staff selling radio ads to mid-size banks

Outside Sales2008-2010: Deluxe Marketing, Inc., Portland, OR (Comcast contractor)

Outside sales for all Comcast products (video, internet, phone) Manager of local region sales crew of fifteen Trainer for all employees

Customer Advocate/Inside Sales2007-2008: Best Tel LLC, Portland, OR

Periodic communication and sales with current accounts Phone system onsite training Managed and controlled inventory Preparation, programming and inventory of all new installations

Account Executive

2006-2008: Zones, Inc., Portland, OR Account acquisition through daily phone contact with IT staff and management Developing long-term client relationships to establish a growing account base Managing accounts include tracking orders, increasing revenue run-rates Research products for customers and create cost effective solutions Maintained technical education through daily classes, workshops, and self-study

Account Developer/Lead Generation Specialist2003-2006: Dunthorpe Marketing Group, Portland, OR

Managed accounts and staff, initiated daily contact with “C” level executives and ownership to establish relationships with DMG clients

Maintained continuous recognition as the top producer of appointments on projects that represent high-technology, engineering, architecture and other professional fields

Sales Agent2002-2008: Timberline Health Benefits (Health and Life Insurance brokerage)1996-2005: National Association for the Self-Employed (Health and Life Insurance Co.)

Loan Officer1990-2004: First American Financial Services Mortgage Brokerage

Sales: Originated loan applications for commercial and residential purchases and refinances. Increased loan originations each year by 20% or more. In 1996, sales volume increased dramatically with inclusion of commercial financing and lines of credit. Originations increased by 50% in the following year.

Business Development: Self-marketed, initiated, processed and closed loan requests in prime and sub-prime markets. Was responsible for building and maintaining realtor and broker relationships. Created marketing plans for the realtor and sub-prime markets, and personally managed account calls and presentations.

Client Services: Very successful in establishing and maintaining superb client relations as a result of effective communication skills. Specialized in solving complex transactions requiring creative financing and underwriting skills. Interacted extensively with borrowers and the lenders, including private mortgage insurers (PMI) companies; providing excellent service and solutions by effectively responding to requests inquiries and concerns.

Sales Agent1987-1992: National Group marketing (Pioneer Life Insurance Company)

Sales: Responsible for selling health and life insurance policies to individuals (self-employed) and the small group markets. Solicited and maintained new clients and maintained and serviced existing accounts. Sales manager and trainer for two years.

Business Development: Responsible for all phases of marketing and legal development. Performed periodic mailer campaigns and created referral networks.

Client Services: Provided excellent service to clients by effectively responding to requests, inquiries and concerns. Excelled in account persistency by creating a relationship with the underwriting department that facilitated quick response and positive resolution to challenging claims.

EDUCATION1983 BS - Marketing and Finance/Minor in Computer Science, University of OregonProficient in Salesforce.com, Excel, MS Word and MS Office