Wake Forest Board of Commissioners Work SessionMeeting Agenda

February 05, 2019 at 5:30 PM

1. Presentations

1.1. Introduction of New Employees

1.2. Presentation from Wake County Human Services - Foster Care Update and Strategy(Melissa Mayeu) Wake_County_Humans_Srvs-summary.docxDHHS-WakeForest.pptx

1.3. Continued Discussion of Parking of Commercial Vehicles Commercial_vehicles-summary.docxNuisance_Vehicles _Jan30.docxProhibition on parking Commercial Vehicles - Jan30.docxTruck Parking Ordinance_version4.pptx

1.4. Continued Discussion of the Right-of-Way Encroachment Policy ROW_Enroachment_Policy-summary.docxTown of Wake Forest - Form Encroachment Agreement - Jan30.DOCXROWEncroachment_presentation_version4.pptx

1.5. Discussion on signs in the Rights-of-Way as a follow-up to the Right of WayEncroachment Agreement agenda item. BOC_Summary_Sheet_Signs in ROW.docxCH 11-Signs Amended 09-18-2018.pdf

1.6. Discussion of The Commissioners Cup Award Summary_Sheet_-_The_Commissioners__Cup_Award.docxCommissioners' Cup Guidelines 2019.docx

1.7. Update on the Emergency Operations Plan (EOP) BOC_Summary_Sheet_EmergencyOperationsPlan_2.5.19.docxDRAFT Emergency Operations Plan_Resolution_02.5.2019.pdfDRAFT Emergency Operations Plan 01.25.2019.pdf

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Wake Forest Board of Commissioners Work SessionFebruary 05, 2019 Page 2

1.8. Senior Center Construction Update by Matt Hale and Focus Design Build

1.9. Discussion of Energy Innovation and Carbon Dividend Act. Energy Innovation Act Two Page Handout_17Dec2018.pdfWake Forest Resolution-climate_change.docx

2. Discussion of Monthly Financial Report

3. Review of Draft Agenda for Upcoming Regular Meeting

3.1. Review of Draft Agenda for February 19, 2019 Meeting. Feb-draft_agenda.docx

4. Other Business

5. Commissioner Reports

6. Adjournment

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Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-35Submitted by: Kip Padgett Submitting Department: Administration Meeting Date: February 5, 2019

SUBJECTIntroduction of New Employees

Recommendation:

Item Summary:

ATTACHMENTS

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Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-40Submitted by: Deeda Harris Submitting Department: Administration Meeting Date: February 5, 2019

SUBJECTPresentation from Wake County Human Services - Foster Care Update and Strategy (Melissa Mayeu)

Recommendation:

Item Summary:

ATTACHMENTS Wake_County_Humans_Srvs-summary.docx DHHS-WakeForest.pptx

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Agenda Item: Presentation from Wake County Human Services - Foster Care Update and Strategy (Melissa Mayeu)

Summary: The Wake County Human Services would like to share some statistics and information re: the foster care system and their strategy to get more local foster care families in this area of Wake County. Nothing is needed from the town at this point other than support and advocacy.

Attachments: Presentation

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Wake County Human Services Child Welfare

Foster Parent Regional Recruitment Service ModelFY 2018-2019

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Talking Points

• Regionalized Recruitment Service Model • Wake County Child Welfare Data• Northern Regional Child Welfare Data• Review Data and Statistics • Current Initiatives• Community Support

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Wake County Child WelfareRegional Recruitment Service Model

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Wake CountyChild Welfare

Data

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Total Number of Children in Foster Care:570

(as of 1/24/19)

Age # Children/Youth % Children/Youth

0-2 75 13.16%3-5 99 17.37%6-8 71 12.46%9-11 70 12.28%12-14 70 12.28%15-17 112 19.65%18-20 73 12.81%

Total 570 100%

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Racial and Ethnic Data of Child Welfare Foster Children and Youth

Race and Ethnicity # Children/Youth % Children/Youth

01 - White (Non-Hispanic or Latino) 124 21.75%

02 - White (Hispanic or Latino) 35 6.14%03 - Black (Non-Hispanic or Latino) 319 55.96%

04 - Black (Hispanic or Latino) 12 2.11%

07 - Asian (Non-Hispanic or Latino) 5 0.88%

10 - Native Hawaiian or Other Pacific Islander (Hispanic or Latino)

1 0.18%

13 - White/Black (Non-Hispanic or Latino)

61 10.70%

14 - White/Black (Hispanic or Latino) 10 1.75%

17 - White/Asian (Non-Hispanic or Latino)

2 0.35%

18 - White/Asian (Hispanic or Latino) 1 0.18%

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Child Welfare Placement DataIn County Vs. Out of County

Placed in Wake County # Children/Youth % Children/Youth

No 213 37.37%Yes 357 62.63%

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Child Welfare Placement DataHome Types

Home Type # Children/Youth % Children/Youth

Group Homes and Agencies 22 3.86%Hospital 6 1.05%ICPC (WCHS Licensed) 3 0.53%Other 78 13.68%Other Relatives 1 0.18%Parent 26 4.56%Parents 2 0.35%PRTF - Psychiatric Residential Treatment Facility 1 0.18%

Regular Foster Home - Private 110 19.30%

Regular Foster Home - WCHS 84 14.74%Relative (Non-Licensed) 108 18.95%Relative (WCHS Licensed) 9 1.58%Runaway 1 0.18%Special License (WCHS Licensed) 6 1.05%Therapeutic Foster Home - Private 112 19.65%Therapeutic Foster Home - WCHS 1 0.18%

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Wake County Human ServicesLicensed Foster Homes

(as of 11/18/18)

Type of WCHS Licensed Home # of Homes

Foster Homes 144Kinship Homes 40

Total 188

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Northern RegionalChild Welfare

Data

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Total Number of Children in Foster Carefor

Northern Region(as of 1/24/19)

Removal City # Children/Youth % Of All Children/Youth in Foster Care

Rolesville 3 0.050%Wake Forest 18 3.20%

Total 21 3.25%

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Child Welfare Placement DataIn County Vs. Out of County

Northern region

Placed in Wake County # Children/Youth % Children/Youth

No 8 38.10%Yes 13 61.90%

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Age Demographics for Foster Children/Youth in

Northern Region

Age # Children/Youth % Children/Youth

3-5 3 14.29%6-8 3 14.29%9-11 3 14.29%12-14 3 14.29%15-17 6 28.57%18-20 3 14.29%

Total 21

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Racial and Ethnic Demographics for Foster Children/Youth

in Northern Region

Race-Ethnicity # Children/Youth % Children/Youth

01 - White (Non-Hispanic or Latino) 1 4.76%

02 - White (Hispanic or Latino) 1 4.76%

03 - Black (Non-Hispanic or Latino) 16 76.19%

13 - White/Black (Non-Hispanic or Latino)

2 9.52%

14 - White/Black (Hispanic or Latino)

1 4.76%

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Wake County Child Welfare Current Initiatives

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Initiatives• Implementation of the Regional Recruitment Service Model• Media: Radio, Geofencing, TV & Social Media• Expos/Community Events• Partnering with local Businesses/Civic Groups • Engagement with the Faith Community• Promote “One Church - One Family” • Foster Parent Retention

*Trauma Informed Training and Evidence Best Practice

* Paid Respite* Board Payment* Support from Licensing Social Worker * Regional support groups* Implementing the Peer to Peer support model * Expressions of Appreciation

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Community Support Other ways to help a child in foster care

• Spread the word about Wake County’s need for foster families

• Refer interested co-workers, friends and family to Wake County Human Services

• Donate items for children in foster care

• Sponsor a recreational activity for our youth

• Volunteer

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Recruitment is Everybody’s Business!

For more information, please contact

Wake County Human Services Recruitment, Training and Licensing Unit

at

919-212-7474

or

Foster4Wake@WakeGov.com

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Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-30Submitted by: Scott Miles Submitting Department: Public Works Meeting Date: February 5, 2019

SUBJECTContinued Discussion of Parking of Commercial Vehicles

Recommendation:

Item Summary:

ATTACHMENTS Commercial_vehicles-summary.docx Nuisance_Vehicles _Jan30.docx Prohibition on parking Commercial Vehicles - Jan30.docx Truck Parking Ordinance_version4.pptx

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Agenda Item: Continued Discussion of Parking of Commercial Vehicles

Summary: Staff first presented the amendments to the board at their meeting on January 3, 2019. The Board asked for clarification and suggested changes to the draft documents. Staff have researched and consulted with the Town Attorney and Police Officers and bring to you the revisions.

Attachments: Draft ordinances Nuisance Vehicles Prohibition on parking of Commercial Vehicles Truck Parking Ordinances

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Add to Sec. 30-197 Nuisance Vehicle Section

Edit

(7) Any other vehicle specifically declared a health and safety hazard or and a public nuisance by the board of commissioners;”

Remove from Sec 30-197 nuisance vehicle section

(8) So offensive to the sight as to damage the community, neighborhood or area appearance, upon the finding by the authorizing official that such aesthetic regulation is necessary and desirable for the protection of property values, promotion of tourism, indirect protection of health and safety, preservation of the character and integrity of the community or promotion of the comfort, happiness and emotional stability of area residents

(9) Used by children in play activities

Sec. 30-200. - Removal; pretowing notice requirements.

(a) Except as set forth in section 30-202, a vehicle to be towed or otherwise removed because it has been abandoned or declared to be a nuisance vehicle shall be towed only after notice to the owner or person entitled to possession of the vehicle. Notice shall be given by affixing on the windshield, or some other conspicuous place on the vehicle, a notice indicating that the vehicle will be removed by the town on a specified date, no sooner than 48 hours after notice is affixed, unless the vehicle is moved by the owner or legal possessor prior to such time. (b) If the owner or person entitled to possession of an abandoned or nuisance vehicle on private property does not remove the vehicle but chooses to appeal the determination that the vehicle is abandoned or a nuisance vehicle, such appeal shall be made to the board of commissioners in writing, heard at the next regularly scheduled meeting of the board, and further proceedings to remove the vehicle shall be stayed until the appeal is heard and decided

Sec. 30-201. - Notice requirement exceptions.

(a) The requirement that notice be affixed to an abandoned or nuisance vehicle at least 48 hours seven daysprior to removal may, as determined by the authorizing officer, be omitted in circumstances where there is a special need for prompt action to eliminate traffic obstructions or to otherwise maintain and protect the public safety and welfare. (b) The board of commissioners determines that immediate removal of vehicles left on the public streets and highways is warranted when such vehicles are:

(1) Obstructing traffic; (2) Parked in a no stopping or standing zone; (3) Parked in loading zones; (4) Parked in bus zones; or (5) Parked in violation of temporary parking restrictions.

(c) Abandoned or nuisance vehicles left on town-owned property other than on streets, highways and private property, may be removed without giving the minimum 48 hours prior notice only in those circumstances where the authorizing official finds, and enters such findings in appropriate daily records, a special need for prompt action to protect and maintain the public health, safety and welfare. By way of illustration but not limitation, such circumstances shall include vehicles blocking or obstructing ingress or

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egress to businesses and residences, vehicles parked in such a location or manner as to pose a traffic hazard and vehicles causing damage to public or private property.

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PROHIBITION OF PARKING OF COMMERCIAL, INDUSTRIAL, RECREATIONAL AND CONSTRUCTION TRUCKS, VEHICLES AND TRAILERS

(A) Definition. Commercial Motor Vehicle means: a motor vehicle that has a combined gross vehicle weight rating (GVWR) of at least 26,001 pounds.

(B) All operators of commercial motor vehicles of any kind shall use private property for parking and storing such vehicles and are hereby prohibited from using the Public-Right-of-Way of any street within town limits, except for the purpose of travelling and transporting, loading and unloading passengers and freight, and except for temporary parking in cases of emergency (i.e. mechanical breakdown, motor vehicle collision).

(C) Commercial Vehicles left parked or standing because of an emergency shall not be in violation of this section for a period of two hours, provided the Commercial Vehicle does not create a traffic hazard as defined in Chapter 30, Section 144 of the municipal code, in which case, the Commercial Vehicle shall be moved immediately.

(D) Violation of this section shall result in fines in accordance with Chapter 30, Section 141 ofthe municipal code and towing as described in Chapter 30, Section 200 and 201 of the municipal code.

(E) Any operator of a Commercial Vehicle may petition the Town of Wake Forest Public Works Department for a waiver or exemption from the prohibitions set out in this Section.

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Prohibition on ParkingCommercial Vehicles

P R E S E N T E D B Y

Scott Miles, PE

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Meadestone Dr – Shearon Farms

Ligon Mill Rd – Behind Wal Mart

Harris Road

N Franklin St between Groveton Trail & Flaherty Ave

Townhomes behind Richland Hills

Agora Dr – Behind Lowes Foods

Issues within Wake Forest

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Example

Ligon Mill Rd (Rutting, Mud) Ligon Mill Rd (Rutting, Mud)

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Damaging Infrastructure

Damage to roadway, curb & shoulder

Blocking roadway

Excessive mud in street

Overview – Heavy Vehicles Parking on Streets

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Police & Public Works

Revisited Proposed Ordinance

Clarified Definition of Commercial Vehicle

Removed Recreational Vehicles- Too vague

Updated Correlating Sections

Towing changed to 48 hours (Sec. 30-200, 201)

Updated Definition of Nuisance Vehicles (Sec. 30-197)

Trailer/Landscaping Discussion

Section 30-158 addresses trailers

Future Changes

Fee schedule (fines) to be updated at later date

Process Updates

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Reporting procedure

Residents can call police non-emergency line or

use SeeClickFix

Notification Process

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Commercial Vehicle OrdinancePROHIBITION OF PARKING OF COMMERCIAL MOTOR VECHICLESDefinition. Commercial Motor Vehicle means: a motor vehicle that has a combined gross vehicle weight rating (GVWR) of at least 26,001 pounds.All operators of commercial motor vehicles of any kind shall use private property for parking and storing such vehicles and are hereby prohibited from using the Public-Right-of-Way of any street within town limits, except for the purpose of travelling and transporting, loading and unloading passengers and freight, and except for temporary parking in cases of emergency (i.e. mechanical breakdown, motor vehicle collision).Commercial Vehicles left parked or standing because of an emergency shall not be in violation of this section for a period of two hours, provided the Commercial Vehicle does not create a traffic hazard as defined in Chapter 30, Section 144 of the municipal code, in which case, the Commercial Vehicle shall be moved immediately.Violation of this section shall result in fines in accordance with Chapter 30, Section 141 of the municipal code and towing as described in Chapter 30, Section 200 and 201 of the municipal code. Any operator of a Commercial Vehicle may petition the Town of Wake Forest Public Works Department for a waiver or exemption from the prohibitions set out in this Section.

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Correlating Ordinance edits

• Change Sec. 30-197 – text edit to (7)

• Edited Sec. 30-197 – removed (8) and (9)

• Edited Sec. 30-200 – 48 hour towing notice

• Edited Sec. 30-201 – 48 hour towing notice

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Existing Trailer Ordinance

Sec. 30-158

No Person shall stand or park a vehicle upon any

street for the principal purpose of:

Storage of any detached trailer or van when

the towing unit has been disconnected, or for the

purpose of transferring merchandise or freight

from one vehicle to another.

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Questions? 38

Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-31Submitted by: Scott Miles Submitting Department: Public Works Meeting Date: February 5, 2019

SUBJECTContinued Discussion of the Right-of-Way Encroachment Policy

Recommendation:

Item Summary:

ATTACHMENTS ROW_Enroachment_Policy-summary.docx Town of Wake Forest - Form Encroachment Agreement - Jan30.DOCX ROWEncroachment_presentation_version4.pptx

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Agenda Item: Continued Discussion of the Right-of-Way Encroachment Policy

Summary: Staff first presented the amendments to the board at their meeting on January 3, 2019. The Board asked for clarification and suggested changes to the draft documents. Staff have researched and consulted with the Town Attorney and Police Officers and bring to you the revisions.

Attachments: Supporting documents Encroachment agreement form Presentation

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6461.7-1065109 v3

TOWN OF WAKE FOREST

Right-of-Way Encroachment Policy

Purpose

Pursuant to North Carolina General Statute § 160A-296, the Town of Wake Forest has the authority to regulate the use of public streets, sidewalks, alleys and other public passages within its corporate limits. A Right-of-Way Encroachment Agreement is required for the installation of non-standard item(s) within a Town-maintained street right-of-way, sidewalk or parking lot by a private individual, group, business, or homeowner’s/business association. A non-standard item is one not installed by the Town of Wake Forest Public Works Department in the exercise of its duties and responsibilities, which conforms to standards in the Manual of Uniform Traffic Control Devices, the City of Raleigh Public Utilities Department, or by utility franchise holders approved by the Town. Town approval of encroachments is necessary to ensure that there is no adverse impact to public safety or future roadway or utility needs. Encroachment Agreements are required for all new and existing encroachments. If an encroachment agreement is not obtained, the encroachment is subject to removal.

Types of Encroachment Agreements

1. Major (including but not limited to):a. Hardscape (pavers, fences, retaining walls);b. Streetscape (benches, bike racks);c. Landscaping (planting, irrigation);d. Utilities (stormwater devices, wells, grease traps, meter repair);e. Building elements (balconies, doors, stairs, landings, ramps); andf. Parklet.

2. Minor (include but not limited to):a. Outdoor merchandise;b. Street furniture (movable);c. Awnings;d. Overhead signage; ande. A-Frame signage.

3. Wireless Telecommunications

Process

1. The applicant is responsible for reviewing this process to see if an encroachment will be permitted. Contact Public Works at 919-435-9570 for questions regarding eligibility. The application review will not begin until a completed application is received.

2. The applicant shall submit to the Town an application, all supplemental documents and fee. The application will consist of:

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a. Three (3) encroachment agreements (including notary) signed by the applicant.

b. The applicant shall supply the Town with a Certificate of Insurance for review with the Town designated as an additional named insured. An exception may be granted for irrigation systems installed by single-family detached homeowners. See below for details on requirements for insurance. Applicant is responsible for renewal of the Certificate of Insurance as necessary for the life of the encroachment.

c. For Major Encroachments: Scaled drawings (prepared at 1”=20’, 30’ or 40’) showing detailed Plan and Elevation drawings of the existing conditions and the proposed encroaching item including: R/W lines, signs, trees, curb, gutter, sidewalk, poles, pavement edges, utilities, and vicinity map must be submitted via online review.

d. For any encroachment for which a building permit is required, the applicant shall supply the Town with a completed building permit application.

e. For Minor Encroachments: scaled sketch or plans of proposed encroachment.f. Detail or specification of the item(s) to be placed within the right-of-way.g. Narrative detailing the installation procedure and plan notes as necessary.h. A check made to the Town for the Application Fee in the amount set forth

from time to time in the Town’s Fee Schedule. NOTE: Once submitted, fee is non-refundable.

3. The application is reviewed by Town staff which shall include staff from the Engineering, Planning and Public Works departments.

4. The Town’s review of the application will follow the guidelines set forth in the Public Works Policy Manual a copy of which can be obtained on the Town’s website on the main Public Works Page (https://www.wakeforestnc.gov/public-works.aspx ) or at Town Hall.

5. The Town will return comments, if any, to the applicant within thirty (30) days of the Town’s receipt of a complete application package as described herein above. The applicant shall address any issues must be resolved prior to resubmittal.

6. Any decision by the Town staff denying an encroachment application may be appealed to the Board of Adjustments.

7. An original encroachment agreement signed by the Town will be issued once the application is approved. Applicant, at its sole cost, shall be responsible for the recording of the completed, original encroachment agreement at the Wake County Register of Deeds.

8. Prior to starting construction, the applicant shall deliver an approved building permit to the Town, and the Town must be notified a minimum of 48 hours in advance of any construction. The applicant is responsible to document, with photos, the existing infrastructure prior to construction. If the applicant fails to report to the Town, the applicant may be held responsible for pre-existing damage at or adjacent to the work site.

9. The applicant shall arrange an inspection with the Town immediately after completion of the work. Please contact Public Works at 919-435-9570 to arrange an inspection. The applicant shall restore all public property and improvements back to the condition

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that existed prior to the work. The applicant shall indemnify, defend and hold the Town harmless for any and all costs and damages arising from the applicant’s work.

10. The applicant, upon completion of the encroachments requiring construction drawings, shall submit to the Town as-built drawings of the encroachment showing the precise location of the encroachment, and in the case of encroachments for transmission devices, the drawing shall show all the locations of other utilities in the right-of-way.

INSURANCE COVERAGE REQUIREMENTS

AUTOMOBILE LIABILITY – Bodily injury and property damage liability covering all owned, non-owned and hired automobiles for limits of not less than $1,000,000 bodily injury each person, each accident and $1,000,000 property damage, or $1,000,000 combined single limit each occurrence/aggregate.

COMMERCIAL GENERAL LIABILITY – bodily injury and property damage liability as shall protect the contractor and any subcontractor performing work under this contract from claims of bodily injury or property damage which arise from operation of this contract whether such operations are performed by contractor, any subcontractor or any one directly or indirectly employed by either. The amounts of such insurance shall not be less than $1,000,000 bodily injury each occurrence/aggregate and $1,000,000 property damage each occurrence/aggregate or $1,000,000 bodily injury and property damage combined single limits each occurrence/aggregate This insurance shall include coverage for products/completed operation, personal injury liability and contractual liability assumed under the indemnity provision of this contract.

WORKERS’ COMPENSATION INSURANCE – Meet the statutory requirements of the State of North Carolina and Employers Liability - $100,000 per accident limit, $500,000 disease per policy limit, $100,000 disease each employee limit, providing coverage for employees and owners.

The Town shall be named as an additional insured and the statement should read: “Town of Wake Forest is to be added as an additional insured as evidenced by an endorsement attached to this certificate.” Only “A” rated insurance companies will be acceptable to the Town. In the event the contractor fails to maintain and keep in force the insurance herein required, the Town reserves the right to cancel and terminate the contract without notice. The policies shall not be cancelled without 90 days prior notice to the Town.

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[FORM OF ENCROACHMENT AGREEMENT]

Prepared by and Mail after Recording to:

WYRICK ROBBINS YATES & PONTON LLP (CVA), 4101 Lake Boone Trail, Suite 300, Raleigh, North Carolina 27619

STATE OF NORTH CAROLINA TOWN OF WAKE FOREST

COUNTY OF WAKE ENCROACHMENT AGREEMENT

THIS AGREEMENT, being made this ____ day of ______________, 20__, (“Effective Date”) by and between _________________________________, hereinafter referred to as "Applicant," and the Town of Wake Forest, a North Carolina municipal corporation, hereinafter referred to as the "Town."

W I T N E S S E T H :

THAT WHEREAS, Applicant requests access and permission to construct, install and maintain the following improvements at the following location described within or near the corporate limits of the Town of Wake Forest owned by the Town:

Location: [identify the general location of the Town-owned property] (the “Property”).

Improvements: [identify with specificity the improvements to be made] (the “Improvements”.

WHEREAS, Applicant will construct, install, and thereafter maintain the aforementioned Improvements within the public rights-of-way ("Encroachments") serving the Town for Applicant's sole interest and convenience and that of current and future residents and property owners of Town; that the Encroachments shall be installed in accordance with the site plan and design documents attached hereto as Exhibit A and incorporated herein by reference as though fully set forth (the “Plans”), and any other such standards or requirements as the Town has required as of the date hereof; and

WHEREAS, the Town, under the terms and conditions herein set forth, is willing to allow the Encroachments upon Town-owned rights-of-way; and

WHEREAS, Applicant has paid to the Town the applicable development fee to partially defray the administrative costs of the Town in processing Applicant's request.

NOW, THEREFORE, in consideration of these promises, the required development fees in hand paid, the receipt and sufficiency of which are hereby acknowledged, and other consideration, Applicant and the Town hereby covenant and agree:Applicant is hereby granted a license to encroach upon the Property by constructing, installing, and thereafter maintaining the Encroachments for its sole interest and convenience and that of current and future residents and property owners in Town; that the Encroachments shall be installed in accordance with Plans and any other such standards or requirements as the Town has required as of the date hereof.

1. Applicant is responsible for any and all expenditures of labor or materials required for the planning, installation, erection, repair, maintenance and removal if ordered by the Board of Commissioners of the Town, of the above-referenced Encroachments.

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2. Applicant is to be fully responsible for any and all property damage or injury or death of any person which results from any and all negligence, omission, defect in design, maintenance, or workmanship created by the Applicant, its agents or contractors relating to the Encroachment, or any cause of action arising out of the installation, erection, repair, maintenance, location or removal of said Encroachment.

3. Applicant agrees to and does hereby hold the Town, its officers, board members, and employees harmless from any and all liability arising out of such negligence, omission, defect, or other cause of action; that it will defend the Town, its officers, board members, and employees, and pay all attorney fees in any and all actions brought as a result of such; and that it will indemnify the Town, its officers, board members, and employees against any and all loss sustained by reasons of such negligence, omission, defect, or other cause of action arising out of the installation, erection, repair, maintenance, location or removal of said Encroachments.

4. All notices required herein shall be deemed given by depositing such in the United States mail, first class, and addressed to:

To Town: Town of Wake Forest Public Works Department234 Friendship Chapel Road Wake Forest, NC 27587

To Applicant: ____________________________________________________________________________________________

5. In the event there is a dispute between the parties concerning the interpretation of the terms of this Agreement or their respective rights and obligations hereunder, such dispute or controversy shall be adjudged pursuant to the laws of the State of North Carolina, without regard to its choice of law provisions, and venue for any action related hereto shall be Wake County Superior Court or the United States District Court for the Eastern District of North Carolina, Western Division.

6. Applicant agrees to abide by all applicable laws, statutes, ordinances and code provisions.

7. This agreement shall not divest the Town of any rights or interest in said right-of- way, and for any reason or no reason the Town may terminate this Encroachment Agreement by giving applicant one (1) month’s advance written notice of termination. Prior to the termination date, Applicant shall remove or relocate, at its own expense, all or part of the Encroachments as specified by the Town.

8. Without affecting the rights of the Town set forth in Paragraph 8 herein above, the Town further retains the right and privilege to remove or alter the Encroachments whenever an emergency or other situation requires prompt action, and the Town may recover the cost associated with removing or altering the Encroachments from Applicant.

9. Applicant, during the life of this agreement, agrees to procure or cause to be procured from a responsible insurance carrier or carriers authorized under the laws of the State of North Carolina, insurance in the minimum amounts of $1,000,000.00 covering full liability for any and all personal injury, property damage or wrongful death caused by the construction, maintenance, location, repair, removal or visual obstruction of said Encroachments. Applicant

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shall furnish the Town on the Effective Date and each July of each calendar year while this Encroachment Agreement is effective, without demand, certification from the insurance carrier or carriers with whom the insurance herein mentioned is carried, stating that such compensation is covered by such carrier or carriers and showing such insurance to be in full force and effect. Both Applicant and the Town shall be named as insured parties. In the event of any change in the insurance policy, Applicant shall give the Town thirty (30) days’ notice of such change. Should Applicant fail to pay premiums upon said insurance or to perform any of the agreements, terms or conditions herein contained, the Town, at its option, by written notice may declare this agreement cancelled and terminated and all rights acquired hereunder by Applicant shall thereupon terminate.

10. Applicant, upon completion of the Encroachments, and promptly upon request by the Town, shall submit to the Town as-built drawings of the Encroachments showing the precise location of the Encroachments, and in the case of encroachments for transmission or telecommunications devices, the as-built drawing shall show the locations of all other utilities in the Property.

11. Applicant shall obtain all necessary permits from the Public Works Department of the Town of Wake Forest (“Public Works”) prior to installation of the Encroachments.

12. Applicant shall contact “NC 811” seventy-two (72) hours prior to excavation activities within the Property and shall in all cases remain ten feet (10’) from existing utilities during any and all activities related to the Encroachments.

13. Applicant agrees to provide written notification to the Public Works at least 48 hours prior to performing any construction relating to the Encroachments that involves the cutting or breaking of any roadway or walkway pavement and shall submit to Public Works an online lane closure form for any such roadway or sidewalk closure prior to any such activity. Construction, installation, and maintenance activities are restricted from blocking or closing a right-of-way at certain times of the day. These activities are prohibited during the following times: 7:00-9:00 am, Monday – Friday; 4:00-6:00pm, Monday – Friday and all other times designated by the Town.

14. To the extent permitted by North Carolina law, the parties hereto for themselves, their agents, officials, employees and servants agree not to discriminate in any manner on the basis of race, color, creed, national origin, sex, age, handicap, or sexual orientation with reference to the subject matter of this Encroachment Agreement. The parties further agree, to the extent permitted by law, to conform with the provisions and intent of the Town of Wake Forest Ordinance 1969-889, as amended. Said provision is hereby incorporated into this Encroachment Agreement for the benefit of the Town and its residents, and may be enforced by action for specific performance, injunctive relief, or other remedy as provided by law.

15. The rights conveyed to Applicant under this Encroachment Agreement shall be personal to the Applicant and non-transferrable to any other party unless the Town provides its prior written consent thereto.

16. In the case of noncompliance with any term of this Encroachment Agreement by Applicant, the Town reserves the right to stop all work immediately until the Encroachment and all work and disturbances relating thereto have been brought into compliance or removed from the right of way at no cost to the Town.

17. The Town and Applicant agree that this Encroachment Agreement shall become void if actual construction of the work contemplated herein is not begun within one (1) year from the date of authorization by the Town unless written waiver is secured by the Applicant from the

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Town.

18. Site Specific requirements: Applicant shall comply with the following special requirements of the Town:

____________________________________________________________________________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________

(The remainder of this page is intentionally left blank. The next two pages are signature pages.)

47

6461.7-1065109 v3

IN WITNESS WHEREOF, the parties hereto have executed this agreement as of the day and year first written above.

ATTEST: TOWN OF WAKE FOREST

By: _________________________ By: __________________________________

Name: ______________________ Name: ________________________________

Title: Town Clerk Title: Public Works Director or Designee

NORTH CAROLINA

WAKE COUNTY

I certify that , Town Clerk of the Town of Wake Forest, personally

appeared before me this day and certified to me under oath or by affirmation that she is not a

named party to the foregoing document, has no interest in the transaction,

________________________ signed the foregoing document as a subscribing witness, and

either (i) witnessed sign the foregoing document, or (ii) witnessed the principal acknowledge

the principal's signature on the already-signed document.

Today's Date: ______________, 20__ _______________________________________[Notary's signature as appears on seal]

_______________________________________[Notary's printed name as appears on seal]

My commission expires: ___________________

[Affix Notary Seal in Space Above]

This instrument has been pre-audited to the extent and in the manner required by the 'Local Government Budget and Fiscal Control Act."

By: ___________________________________

Town Finance Director

[SEAL]48

6461.7-1065109 v3

IN WITNESS WHEREOF, the parties hereto have executed this agreement as of the day and year first written above.

APPLICANT: __________________________

By: ___________________________________

Name: _________________________________

Title: __________________________________

NORTH CAROLINA

_______________ COUNTY

I certify that the following person(s) personally appeared before me this day, each

acknowledging to me that he or she voluntarily signed the foregoing document for the

purpose stated therein and in the capacity indicated: __________________,

________________________ for _____________________________________________.

Today's Date: ______________, 20__ _______________________________________[Notary's signature as appears on seal]

_______________________________________[Notary's printed name as appears on seal]

My commission expires: ___________________

[Affix Notary Seal in Space Above]

49

6461.7-1065109 v3

Exhibit ATo

Encroachment Agreement

Site Plan and Location of Encroachments

50

Right of WayEncroachment Policy

P R E S E N T E D B Y

Scott Miles, PE

51

Approve or deny encroachments in the Right-of-Way

Monitor and track encroachments in the Right-of-Way

Places liability on private owner and not Town

Recourse for removal of encroachments

Purpose

52

Approach

Right-of-Way Encroachment Policy & Signed Agreement

Designed to provide general guidelines and overview

for encroachments.

Public Works Policy Manual

Provides detailed criteria.

Gives flexibility in addressing new encroachment

types

53

Example Criteria in PW Manual

Existing Encroachments (Prior to Feb 2019)

Installation Date

Annual Maintenance Performed

Removal Criteria

Existing Encroachments if deemed unsafe will

not be approved

54

Example Criteria in PW Manual

New Encroachments (Post Feb 2019)

Retaining Walls- None permitted

Landscaping- Cannot exceed 2 feet in height

ROW Encroachment Agreement Details

Under Process Section

Item 2

a-h

55

Types of Encroachments

Minor

Irrigation Systems Sidewalk Signage

Downtown

Temporary Structures

Major

Retaining Walls (Existing) Permanent Subdivision

Signs Decorative Walkways &

Brick pavers Entrance Medians

56

Public Works will identify encroachments

Property owners will be notified

Required to complete application

Removal will occur without application

Removal will occur on denied application

Existing Encroachment Process

57

Minor and Major Application Process

Application Fee $50 Major, $25 Minor

Insurance Requirement – Single family residential lots with

irrigation not required to have insurance

Notarized Encroachment Agreement

Staff will track encroachments

Committee consisting of staff from Engineering, Planning and

Public Works (Police as needed) will review applications.

Application Process

58

Appeal Process

Public Works Department Makes Determination In conjunction with Planning, Engineering and Police as needed

Applicant requests Appeal Appeal goes to Board of Adjustments 30 days for Town to appeal Board of Adjustments Decision

59

Filing Process

Insurance Safety & Risk Manager

Expiration Dates with Public Works

Public Works Insurance Expiration Dates

Locations

Details

Wake County Register of Deeds Signed Encroachment Agreement- Real Property Records

60

Existing Encroachments

Application Fee Waived through July 1, 2019

New Encroachments

Application Fee applies beginning July 1, 2019

Fee schedule to be revised

Timing

61

Questions? 62

Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-29Submitted by: Brendie Vega Submitting Department: Planning Meeting Date: February 5, 2019

SUBJECTDiscussion on signs in the Rights-of-Way as a follow-up to the Right of Way Encroachment Agreement agenda item.

Recommendation:

Item Summary:

ATTACHMENTS BOC_Summary_Sheet_Signs in ROW.docx CH 11-Signs Amended 09-18-2018.pdf

63

ITEM TITLE: Discussion on signs in the Rights-of-Way as a follow-up to the Right of Way Encroachment Agreement agenda item

ITEM SUMMARY: Our current UDO Chapter 11 Signs does not allow signs in the Right-of-Way. Staff is preparing amendments to the UDO to allow signage on private property such as “lifestyle signs,” neighborhood directional signs, for sale signs. Staff needs direction if any sings for Special Events will be permitted in the ROW with a permit.

Special Events include but are not limited to: Parade of Homes, Non-Profit and Religious Events. Town Sponsored Events, etc.

ATTACHMENTS: o UDO Chapter 11 Signs

64

SIGNS 11.1 GENERAL PURPOSE AND INTENT

11

UNIFIED DEVELOPMENT ORDINANCE | Adopted July 16, 2013 11-1

Signs

11.1 GENERAL PURPOSE AND INTENT

It is the purpose of this chapter to authorize the use of signs whose size, type, and location are compatible with their surroundings; to ensure signs do not become a public hazard or nuisance or traffic hazard; to preserve the characteristics of each district and to protect and enhance the overall appearance of the community. It is not the intent of this chapter to prohibit any sign, display or device containing any lawful noncommercial message.

11.2 APPLICABILITY

All signs within the Town of Wake Forest’s jurisdiction area shall be covered by these regulations and be erected, constructed, or maintained in accordance with the provisions of this section.

11.2.1 PERMITS REQUIRED

A. Except as provided otherwise in Section 11.10 or elsewhere in this chapter, it shall be unlawful for any person to erect, construct, enlarge, move or replace any sign without first obtaining a sign permit, in accordance with the Development Permit process in Section 15.6.1, from the Administrator to ensure compliance with the provisions of this ordinance.

B. Additional permits may be necessary pursuant to the regulations in the state building code or other sections of this ordinance.

11.2.2 ALTERATION OF SIGN FACE

Cleaning, electrical repair, resurfacing and other maintenance of a sign shall not require a permit. The changing of tenant name panels on multiple-tenant development signage and the change of copy on other signs specifically designed for changeable copy shall not require a permit.

11.2.3 MASTER SIGN PLAN

A master sign plan shall be required for Planned Unit Development Districts. The master sign plan is used for establishing the parameters for the size, location and design of signs for a large, single development. A master sign plan may be more restrictive, but not less restrictive than the applicable requirements of Chapter 11.

11.3 COMPUTATION OF SIGNAGE MEASUREMENTS

11.3.1 COMPUTATION OF SIGN AREA

A. The area of a sign face shall be deemed to be the entire area within the smallest polygon that will encompass the extreme limits of the writing, representation, emblem, or other display on the sign that can be reasonably calculated.

B. The area shall also include any material or color forming an integral part of the background of the display or used to differentiate the sign from the backdrop or structure against which it is placed.

C. Frames or structural members not bearing informational or representational matter shall not be included in computation of the area of a sign face.

65

11 SIGNS 11.4 GENERAL PROVISIONS

11-2 TOWN OF WAKE FOREST, NC

D. All sides of a multi-sided sign shall be included in the computation of area, except that the total area of a 2- sided back-to-back to sign shall only be calculated as the area of one of the sides as illustrated at right.

11.3.2 COMPUTATION OF HEIGHT

A. Attached Signs: The sign height for attached signs shall be computed as the distance from the finished grade at the base of the building to which the sign is attached to the top of the highest component of the sign

B. Freestanding Signs: The sign height for ground signs shall be computed as the lesser of:

1. The distance from the base of the sign at the finished grade to the top of the highest component of the sign; or

2. The distance from the nearest adjacent street grade to which the sign is oriented, and on which the lot has frontage, to the top of the highest component of the sign.

11.4 GENERAL PROVISIONS

11.4.1 LOCATION AND ENCROACHMENT

A. Permitted signs shall be located outside of the street right-of-way, behind sidewalk areas and outside of required site triangles, except where encroachments are specifically permitted by the provisions of this chapter.

B. All attached signs shall be mounted and attached to buildings in a secure manner, shall not include wire or turnbuckle guy and shall be maintained in good repair for safety and appearance.

C. No non-governmental sign shall be attached to or painted on power poles, light poles, telephone poles, traffic signs or other objects not intended to support a sign. Neighborhood identification banners may be approved at the discretion of the Administrator.

66

SIGNS 11.5 NONCONFORMING SIGNS

11

UNIFIED DEVELOPMENT ORDINANCE | Adopted July 16, 2013 11-3

11.4.2 MATERIALS AND STRUCTURAL REQUIREMENTS

A. All attached signs and sign support frames shall be mounted and attached to building or ground in a secure manner, shall not include wire or turnbuckle guy and shall be maintained in good repair for safety and appearance.

B. All permanently installed signs shall be able to resist normal loads from positive and negative wind pressure, snow and other conditions as required by the current edition of the North Carolina version of the International Building Code.

C. The Administrator and/or the Building Inspector reserves the right to require sign load calculations and attachment design from a state licensed structural engineer, and to require same engineer to certify the sign installation in writing.

11.5 NONCONFORMING SIGNS

11.5.1 LIMITATION ON NON-CONFORMING SIGNS

Signs erected after the passage of this section shall conform to the standards set forth herein. All legal nonconforming signs in existence as of the effective date of this chapter may be continued and shall be maintained in good condition. Nothing in this ordinance shall prevent the normal maintenance of an existing non-conforming sign. However, a nonconforming sign shall not be:

A. Changed to another type or shape of nonconforming sign; provided, however, the copy, content, or message of the sign may be changed so long as the shape or size of the sign is not altered.

B. Structurally altered, except for normal maintenance.

C. Physically expanded, enlarged, or extended in any manner.

D. Reestablished after discontinuance for 60 days.

E. Reestablished after the sign is removed, except for normal maintenance.

F. Reestablished after damage or destruction where the estimated expense of reconstruction exceeds 50% of the appraised replacement cost of the sign in its entirety.

67

11 SIGNS 11.6 ATTACHED SIGNS

11-4 TOWN OF WAKE FOREST, NC

11.6 ATTACHED SIGNS

11.6.1 ATTACHED SIGNAGE TYPES

A. Wall Signs: Flat signs, channel lettering or three-dimensional signs which are painted or attached (parallel) to the wall of a building or structure.

B. Window/Door Signs: Flat signs or lettering which are painted or attached to the window of a building or structure.

C. Awning/Canopy Signs: Signs integrated into traditional storefront awnings that project over a sidewalk from the building façade.

D. Parapet Signs: A building-mounted sign erected upon and completely over any portion of the roof of a building.

E. Theatre Marquee Signs: Three dimensional signs projecting from the side of a building which may extend above the roof line and/or incorporate changeable type.

F. Projecting/Suspended

Signs: Pedestrian-scaled signs on the first floor of a building mounted to the side of the building or underside of a balcony or arcade which can be read from both sides.

G. Address/Tenant Identification Signs: Incidental signs that list tenants, unit numbers, address, contact information, hours of operation, and similar non-commercial characteristics, in a multi-tenant building with common entry.

68

SIGNS 11.6 ATTACHED SIGNS

11

UNIFIED DEVELOPMENT ORDINANCE | Adopted July 16, 2013 11-5

11.6.2 ATTACHED SIGNAGE STANDARDS

Permitted Location

Maximum Area Maximum

Height Encroachments

Other Requirements

Maximum Number

Wall Signs

OS, RD, GR3, GR5, GR10, UR

0.5 sq ft per linear ft of building wall

No sign shall

extend above

roofline

No encroachment allowed

12 inch maximum protrusion

2 signs per building wall

HI, LI, HB, NB, RMX, NMX, RA-

HC, UMX

1.5 sq ft per linear ft of building wall

4 signs per building wall

ICD

4 sq ft per building entrance

24 sq ft per building at main

entrance

1 per building entrance

Window / Door Signs

Urban Districts: All Businesses except Home Occupations

15% of the gross glass area on any

one side of the building

n/a No encroachment

allowed

Signs shall not be separately illuminated

n/a Rural/Suburban

Districts: All Businesses except Home Occupations

30% of the gross glass area on any

one side of the building

Awning / Canopy Signs

All Businesses except Home Occupations

50% of the awning area

n/a

NMX, RMX and RA-HC only: May

encroach over sidewalk area to within 4 ft of curb and shall have 7 ft

clearance

Signs shall not be separately illuminated

n/a

Parapet Signs

NB, HB, LI, HI

1.5 sq ft per linear ft of building wall

to be erected upon.

Area shall be

considered in sum with the permitted

wall sign area.

n/a No encroachment

allowed

Only permitted when an existing higher portion of the building is

located behind the proposed sign.

1 per tenant

Theatre Marquee

Signs Theatres only

1.5 sq ft per linear feet of building

wall area shall be considered in sum with the permitted

wall sign area.

n/a

NMX, RMX and RA-HC only: May

encroach over sidewalk area to within 4 ft of curb and shall have 7 ft

clearance

Such signs must be perpendicular to the façade of

the building or at a 45 degree angle

from the corner of the building.

1 per tenant

Projecting / Suspended

Signs NMX, UMX, RA-HC

6 sq ft per story up to a maximum

of 12 sq ft

No sign shall

extend above

roofline

NMX, RMX and RA-HC only: May

encroach over sidewalk area to within 4 ft of curb and shall have 7 ft

clearance

Such signs shall project

perpendicular to the wall not more

than 3 ft. All lettering and

graphics shall be permanent.

1 per tenant

Address / Tenant

Identification Signs

All Districts 1 sq ft per tenant, owner, location or

business n/a

No encroachment allowed

n/a 1 per tenant

69

11 SIGNS 11.7 FREESTANDING SIGNS

11-6 TOWN OF WAKE FOREST, NC

11.7 FREESTANDING SIGNS

11.7.1 FREESTANDING SIGNAGE TYPES

A. Monument Signs: Signs erected independent of a building, with an integral support structure.

B. Post & Arm Signs: Minor or secondary signs which are used to identify the address of a building, or to identify the profession, family, organization, business, etc., occupying the building.

C. Portable / A-Frame Signs: Pedestrian-scaled non-permanent signs which are used to display menus, daily specials, sale announcements and similar messages.

11.7.2 FREESTANDING SIGNAGE STANDARDS

Permitted Location Maximum Area

Max. Height

Other Requirements Max. Number

Monument Signs

Also see 11.8.7,

11.8.8 and 11.9

OS, RD, GR3, GR5, GR10, UR

4 sq ft for residential uses 12 sq ft for all other uses

6 ft

5 ft minimum setback

1 per tenant HB 70 sq ft per development 20 ft

NB, RMX, NMX 40 sq ft per development 12 ft

LI, HI 100 sq ft per business lot 10 ft

UMX, RA-HC 15 sq ft 5 ft

ICD 24 sq ft 7 ft 1 per public entrance

and 1 per building

Post & Arm Signs

Businesses and Home Occupations in all districts except

UMX and RA-HC

4 sq ft 4.5 ft 5 ft minimum setback 1 per tenant

Portable / A-Frame

Signs UMX, RA-HC 8 sq ft per side 4.5 ft

Signs may be located on a public sidewalk, but must maintain at least 48 inches of unobstructed pedestrian space.

Signs must be removed at the close of business each day.

Rough-cut plywood is not an acceptable sign material. Decorative trim or molding shall surround the message area. Lettering shall be professionally painted or applied; however, chalkboard signs shall be permitted. Only chalkboard signs shall provide for changeable copy.

Illumination is prohibited.

1 per tenant

70

SIGNS 11.8 OTHER SIGNAGE REQUIRING PERMITS

11

UNIFIED DEVELOPMENT ORDINANCE | Adopted July 16, 2013 11-7

11.8 OTHER SIGNAGE REQUIRING PERMITS

11.8.1 CONSTRUCTION PROJECT SIGNS

A. Permitted Districts: All Districts

B. Surface Area: 32 square feet maximum.

C. Time Limit: These signs are intended to be temporary and must be removed after completion of construction.

11.8.2 SALES OFFICE SIGNS

A. Permitted Districts: All Districts – only on model home lots used as sales offices for single family residential subdivisions.

B. Surface Area: 32 square feet maximum.

C. Time Limit: These signs are intended to be temporary and must be removed after 50% of the lots in the current phase of the development are sold.

11.8.3 TIME AND TEMPERATURE SIGNS

A. Permitted Districts: HB, NB, NMX, UMX

B. Surface Area: 12 square feet maximum.

C. Height: 20 feet maximum.

11.8.4 ELECTRONIC MESSAGE BOARDS

A. Permitted Districts: HB, NB

B. Surface Area: Electronic message boards may be incorporated into a permitted wall or ground sign only, and shall not comprise more than 25% of the primary sign area.

C. Message Variation: The electronic message shall not change in increments of less than 2 minutes and shall not scroll. New messages shall be timed to fade in and out slowly.

D. Message and Background Color: The background color shall be black with no illumination; text and graphics shall be of red or amber color only. Only one color may be displayed.

11.8.5 HISTORIC IDENTIFICATION PLAQUES

A. Permitted Districts: All Districts – on designated historic sites only

B. Surface Area: 4 square feet maximum per plaque.

11.8.6 DRIVE-THRU MENU BOARDS

A. Permitted Districts: NB, HB, RA-HC, NMX, UMX

B. Location/Placement: Menu boards shall be allowed only as an accessory use to a restaurant having a drive-through window.

C. Surface Area: 32 square feet maximum.

D. Height: 5 feet maximum.

71

11 SIGNS 11.9 ADDITIONAL STANDARDS FOR SIGNAGE IN THE SPECIAL HIGHWAY OVERLAY DISTRICT

11-8 TOWN OF WAKE FOREST, NC

11.8.7 COMMERCIAL DEVELOPMENT SIGNAGE (SITES WITH MULTIPLE BUILDINGS)

All signage for commercial developments with multiple buildings, including shopping centers, malls, business parks and industrial parks, are subject to these provisions.

A. Monument Sign Standards: Monument signs shall conform to one of the options in the following table:

Number of signs Size Height

Option 1 1 per street frontage. 70 square feet 20 feet

Option 2 1 per street frontage and 1 per outparcel.

32 square feet 3.5 feet

B. Additional Standards: Signs for commercial developments located within the Special Highway Overlay Districts (US-1 Highway and NC-98 Bypass Corridors) shall comply with the requirements in Section 11.9.

11.8.8 RESIDENTIAL DEVELOPMENT SIGNAGE

A. Each subdivision, traditional neighborhood development or multi-family development is permitted a maximum of 2 permanent monument signs, to be located at each major entrance to the residential development.

B. Where a subdivision, traditional neighborhood development or multi-family development contains defined neighborhoods, 1 monument sign is permitted for each entrance indicating that neighborhood's name only.

C. Signs are permitted on decorative or retaining walls at entrances to residential developments without limitation to size of the wall.

D. Monument signs shall have a maximum surface area of 12 square feet.

11.9 ADDITIONAL STANDARDS FOR SIGNAGE IN THE SPECIAL HIGHWAY OVERLAY DISTRICT

11.9.1 SPECIAL HIGHWAY OVERLAY SIGNAGE STANDARDS

A. Signs located within the Special Highway Overlay Districts (US-1 Highway and NC-98 Bypass (Dr. Calvin Jones Highway) Corridors) shall meet the following criteria:

Development Type Maximum Sign Area

Maximum Number of Signs

Maximum Dimensions

Single family residential developments,

Multi-family subdivisions/developments, and

Commercial or mixed-use developments with less than 300,000 square feet of building area or less than 400 feet of US-1 road frontage

72 sq ft 1 per road frontage

12 ft in height 6 ft in width

Commercial or mixed-use developments with more than 300,000 square feet of building area and more than 400 feet of US-1 road frontage.

105 sq ft 1 per road frontage

15 ft in height 7 ft in width

B. The following regulations shall be met in addition to the guidelines in the chart

above:

1. All monument signs shall be placed immediately adjacent to the right-of-way boundary (or service road boundary), as long as they do not encroach on sight lines.

2. All monument signs shall be double-sided anodized metal box type signs, internally lit, in the shape of a vertical rectangle.

3. All monument signs shall be free-standing monuments and have a 2:1 height-to-width ratio not to exceed the criteria outlined in the table above.

72

SIGNS 11.10 SIGNS NOT REQUIRING A PERMIT

11

UNIFIED DEVELOPMENT ORDINANCE | Adopted July 16, 2013 11-9

11.10 SIGNS NOT REQUIRING A PERMIT

11.10.1 GOVERNMENTAL SIGNS

A. Signs posted by various local, state and federal agencies in the performance of their duties such as regulatory signs, welcome signs and traffic signs.

B. Signs installed under governmental authority which note the donation of buildings, structures or streetscape materials (such as, but not limited to benches, park facilities, etc.).

11.10.2 FLAGS, ETC.

A. Flags or insignia of any nation, organization of nations, state, county or municipality, any religious, civic or fraternal organization, or any educational or cultural facility and/or any one corporate flag per lot provided the height of any pole shall not exceed the maximum building height for the district. Refer also to the United States Flag Code for usage of the United States Flag.

B. Flags with commercial messages are allowed without a permit at the rate of one 3-foot by 5-foot flag per lot. Any such commercial flags beyond this allowance must receive approval as an attached or freestanding sign according to the provisions of this chapter.

11.10.3 TEMPORARY HOLIDAY DECORATIONS

Temporary decorations or displays, when such are clearly incidental to and are customarily and commonly associated with any national, local or religious holiday/celebration.

11.10.4 WINDOW DISPLAYS

Merchandise, pictures or models of products or services that are incorporated as an

integral part of a window display inside a building.

11.10.5 BUILDING MARKER SIGNS

A sign cut or etched into masonry, bronze or similar material on a building.

11.10.6 LEGAL AND WARNING SIGNS

A. Signs erected to warn of danger or hazardous conditions such as signs erected by public utility companies or construction companies.

B. Signs required for or specifically authorized for a public purpose by any law, statute or ordinance.

C. Signs that display information pertinent to the safety or legal responsibilities of the general public with regard to a particular piece of property shall be located on the premises to which the information pertains. No advertising may be affixed to such a sign.

11.10.7 OCCUPANT/STREET NUMBER SIGNS

A. Signs not exceeding 2 square feet and not illuminated, bearing property numbers, post office box numbers, names of occupants, or other identification of premises not having commercial connotations. All such signs must be placed in such a manner as to be visible from the street.

73

11 SIGNS 11.10 SIGNS NOT REQUIRING A PERMIT

11-10 TOWN OF WAKE FOREST, NC

B. Unit identification numbers shall be located on the front wall within 18 inches of the entrance, or if not feasible architecturally, prominently displayed on the building. Unit numbers for single-family dwellings only may, in lieu of being located on the front wall, be located on the mail boxes or similar-sized surface attached thereto. Group housing developments which are comprised of courts or units not fronting a public street must be located on identification signs containing the name of the court, street or way and the unit numbers on each private entrance.

11.10.8 VENDING MACHINE/AUTOMATIC TELLER AND GASOLINE PUMP SIGNS

Signs attached to and made an integral part of a vending machine, automatic teller machine or gasoline pump if advertising or giving information about the products or services dispensed or vended by that machine.

11.10.9 DIRECTIONAL SIGNS ON PRIVATE PROPERTY

A. Directional signs must be located on the premises to which directions are indicated.

B. Such signs may not exceed 3 feet in height if freestanding.

C. Directional signs may not exceed 4 square feet per face.

D. Such signs may contain no copy (i.e., company name or logo) other than directional information.

E. Illumination of such signs shall be as permitted for on-premises signs in the land development district where the sign is located.

F. No more than 2 signs per entrance or exit shall be permitted.

11.10.10 GAS PUMP ISLAND SIGNS

Portable signs associated with gasoline stations, specifically those denoting gasoline prices, gas types and other petroleum related signage. Such signs must be located at the

pump island.

11.10.11 INCIDENTAL SIGNS

A. Signs containing information necessary or convenient for persons coming on a premises shall be located on the premises to which the information pertains.

B. No advertising may be affixed to such a sign.

C. Such signs must be single-faced only and wholly attached to a building (may be located on windows or doors).

11.10.12 REAL ESTATE SIGNS

A. Only 1 sign is allowed per street frontage.

B. Such signs may not be illuminated.

C. Such signs may be no greater than 4 square feet in area (all types of signs) and 4 feet in height (if freestanding) when located on a residential property less than 2 acres.

D. Such signs may be no greater than 16 square feet in area (all types of signs) and 8 feet in height (if freestanding) for non-residential properties or residential properties exceeding 2 acres.

E. Real estate signs shall be removed within 1 day after the closing of the sale, rental or lease of the property.

F. Such signs shall only be located on property for sale or lease.

74

SIGNS 11.10 SIGNS NOT REQUIRING A PERMIT

11

UNIFIED DEVELOPMENT ORDINANCE | Adopted July 16, 2013 11-11

11.10.13 POLITICAL SIGNS

A. Such signs shall not be illuminated.

B. Political signs shall not be located on any trees, utility poles, publicly-owned property or within a public street right-of-way, except within NCDOT right-of-way according to the standards of NCGS 136-32.

C. Such signs may not exceed 4 square feet in area and 4 feet in height if freestanding.

D. Political signs may be displayed during a period beginning with the established filing date for an election and concluding 15 days after the election. In the event of a runoff election, political signs for the candidates involved may remain on display until 15 days after the runoff election.

11.10.14 TEMPORARY SIGNS

A. Window Signs: Temporary signs which are affixed to the inside of a window and which do not exceed a cumulative total for all such signs of 16 square feet in area per establishment are allowed.

B. Civic Banners: Decorative civic banners may be erected on city utility poles provided the banners are installed and removed by the applicant. Installation must be approved by the Administrator, and the banners must be removed by an agreed upon date. Such civic banners may also be erected on buildings subject to the approval from the Administrator.

C. Special Event Signs: Signs may be erected by public or non-profit organizations such as schools and churches for promoting special events as follows:

1. Signs for public events such as fund drives, fairs, festivals, sporting events, etc. may be displayed for a period of 30 days and may be allowed on- or off-premises. Such signs shall be removed within 7 days of the end of the special event.

2. Such signs shall not be illuminated.

3. Such signs are limited to 32 square feet in area per display surface and 4 feet in height.

D. Yard Sale Signs

1. Such signs may be located on-premises only and may not be located within a public right-of-way nor placed on a tree, street sign or utility pole.

2. Such signs may not be illuminated.

3. Yard sale signs are limited to 4 square feet in area and 4 feet in height.

4. 1 yard sale sign is allowed per street frontage.

5. Such signs must be removed within 7 days of erection.

E. New Businesses and Non-Profits: Temporary or portable signs may be permitted in the NB, HB, LI, HI, NMX, UMX, and RA-HC districts for a period of not over 30 days for non-profit organizations that are exempt by the Internal Revenue Service and to any person(s) or corporation that has opened a new business.

75

11 SIGNS 11.11 PROHIBITED SIGNS

11-12 TOWN OF WAKE FOREST, NC

11.11 PROHIBITED SIGNS

11.11.1 OFF PREMISES SIGNS

All off-premises signs unless specifically allowed elsewhere in this chapter are prohibited.

11.11.2 ANIMATED/FLASHING SIGNS OR SIGNS OF ILLUSION

Except for otherwise approved time and temperature signs, signs displaying blinking, flashing or intermittent lights, animation, and moving parts or signs giving the illusion of movement are prohibited. Time and temperature signs that rotate or move are not permitted.

11.11.3 SIGNS RESEMBLING OFFICIAL SIGNS

Any sign that imitates an official governmental sign, or violates the Law of the State relating to outdoor advertising, is prohibited.

11.11.4 SIGNS RESEMBLING TRAFFIC SIGNALS

A. Any sign which by color, location or nature may be confused with official highway signs, warning signs, traffic signals or other regulatory devices are prohibited.

B. Any sign that uses the word "STOP", "SLOW", "CAUTION", "DANGER", or any other word which is likely to be confused with traffic directional and regulatory signs is prohibited.

C. Any sign located in a manner or place which might constitute a traffic hazard is prohibited.

11.11.5 SIGNS ON ROADSIDE APPURTENANCES

Signs attached to or painted on utility poles, telephone poles, trees, parking meters, bridges and overpasses, rocks, other signs, benches and refuse containers, etc. are

prohibited unless specifically allowed elsewhere in this chapter.

11.11.6 ABANDONED SIGNS OR SIGN STRUCTURES

A. Signs that advertise an activity or business no longer conducted on the property on which the sign is located are prohibited. Conforming signs designed for changeable copy may be covered instead of removed.

B. Sign structures on which no sign is erected are prohibited.

C. Such signs or sign structures must be removed within 30 days of becoming an abandoned sign or sign structure.

11.11.7 PENNANTS, STREAMERS, BALLOONS, ETC.

Signs containing or consisting of pennants, ribbons, streamers, balloons, or spinners are prohibited.

11.11.8 SIGNS OBSTRUCTING ACCESS

Any sign that obstructs free ingress or egress from a driveway or a required window, door, fire escape, stairway, ladder, or other required opening is prohibited.

11.11.9 SIGNS WITH EXPOSED ELECTRICAL WIRING

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SIGNS 11.12 SIGN ILLUMINATION

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UNIFIED DEVELOPMENT ORDINANCE | Adopted July 16, 2013 11-13

All wiring shall be contained in conduit or enclosed in poles or raceways. In no case shall the wiring be exposed to the public.

11.11.10 SIGNS ON PUBLIC PROPERTY

Any sign installed or placed on public property or within a public right-of-way, including any sign held by or otherwise displayed upon a person. Such sign shall be forfeited to the public and is subject to confiscation and disposal. In addition to other remedies hereunder, the Zoning Administrator shall have the right to recover from the owner or person placing such a sign the full costs of removal and disposal of such sign.

11.12 SIGN ILLUMINATION

11.12.1 PERMITTED SIGNAGE ILLUMINATION BY DISTRICT

None

Permitted External

Illumination Internal

Illumination*

OS, RD, GR3, GR5, GR10

UR, RMX, NMX, ICD

NB, UMX, RA-HC, HB, LI, HI

SHOD * Internal illumination is prohibited within a National Register Historic District

11.12.2 ILLUMINATION STANDARDS

A. Prohibited Lighting: No flashing or intermittent illumination shall be permitted on any advertising sign or structure.

B. Shielding Required: Any indirect lighting or spot lighting shall require complete shielding of all light sources so as to illuminate only the face of the sign and prevent glare from off-site.

C. Lighting to Comply with Chapter 10: All sign illumination shall be in conformance with Chapter 10, Lighting.

11.13 MAINTENANCE AND INSPECTION OF SIGNS

Signs shall be kept in proper repair. The following maintenance requirements must be observed for all signs visible from any public street or highway within the jurisdiction of the Town of Wake Forest.

11.13.1 DAMAGED SIGNS

A. Surface Appearance: No sign shall have more than 20% of its surface area covered with disfigured, cracked, ripped or peeling paint or poster paper for a period of more than 30 successive days.

B. Broken Displays: No sign shall remain with a bent or broken display area, broken supports, loose appendages or struts or stand more than 15 degrees from the perpendicular for a period of more than 30 successive days.

C. Illuminated Signs: No indirect or internally illuminated sign shall have only partial illumination for a period of more than 30 successive days.

11.13.2 INSPECTIONS

All signs for which a permit is required shall be subject to inspection by the town. A representative of the town shall be authorized to enter at all reasonable times upon any 77

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11-14 TOWN OF WAKE FOREST, NC

property or premises to ascertain whether the provisions of the code are being obeyed. The town may order the removal of any sign that is not in accordance with the provisions of the code.

11.13.3 ENFORCEMENT

A. Substandard Signs: The owners of any sign judged substandard by the Town of Wake Forest Zoning and Code Enforcement Officer shall be notified in writing and the said owner shall have30 days in which to make repairs. If the said order is not complied with within 30 days, the Zoning Enforcement Officer shall remove such sign at the expense of the owner or lessee thereof plus administrative fees.

B. Signs on Public Property: Any sign installed or placed on public property or within a public right-of-way shall be forfeited to the public and is subject to confiscation and disposal. In addition to other remedies hereunder, the Administrator shall have the right to recover from the owner or person placing such a sign the full costs of removal and disposal of such sign.

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Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-33Submitted by: Ruben Wall Submitting Department: Parks & Recreation Meeting Date: February 5, 2019

SUBJECTDiscussion of The Commissioners Cup Award

Recommendation:Review and Discuss Guidelines

Item Summary:

ATTACHMENTS Summary_Sheet_-_The_Commissioners__Cup_Award.docx Commissioners' Cup Guidelines 2019.docx

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Agenda Item: Consideration of Creation of “The Commissioners’ Cup”

Summary: Creation of an annual competition/award to recognize athletic achievement by High Schools within the Town limits that compete against one another in NCHSAA-recognized sports.

A proposal has been presented to the Athletic Directors of Wake Forest and Heritage High Schools, and they have agreed to participate should the Board choose to proceed with creation of “The Commissioners’ Cup.”

Attachment: Draft Guidelines

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Wake Forest Parks, Recreation & Cultural Resources 301 S Brooks Street Wake Forest, NC 27587

919.435.9560www.wakeforestnc.gov

Our mission is to enhance the lives of citizens by promoting health and wellness through diverse, safe, accessible, and culturally enriching recreational opportunities.

“The Commissioners’ Cup

PURPOSEThe Town of Wake Forest Board of Commissioners wishes to establish an award that will become the symbol for overall athletic excellence to be presented annually to recognize the achievements of High Schools within the Town limits, to be known as “The Commissioners’ Cup.”

“The Commissioners’ Cup” will be a rotating award that will be kept at the winning school and displayed throughout the following year, then returned to the Town for awarding to the winning school for the following year. “The Commissioners’ Cup” will be engraved with the winning school’s name, and will be returned to the Town in July of each year prior to the next Cup award. In addition, the winning school each year will be presented with an award that will be kept permanently by the school.

ELIGIBLIITYTo be eligible for “The Commissioners’ Cup” a high school must meet the following criteria:

School must be located within the corporate limits of the Town of Wake Forest. School must be a participating member of the North Carolina High School Athletic Association

(NCHSAA) and maintain NCHSAA membership/eligibility requirements. School must offer for its students NCHSAA-sanctioned sports (at the Varsity level), including:

o Footballo Soccer (men’s and women’s)o Cross Country (men’s and women’s)o Tennis (men’s and women’s)o Golf (men’s and women’s)o Swimming/Diving (men’s and women’s)o Basketball (men’s and women’s)o Wrestlingo Volleyballo Golf (men’s and women’s)o Baseballo Softballo Track & Field (men’s and women’s)o Lacrosse (men’s and women’s)

Schools that meet the criteria must compete against each other a minimum of one time per season in each sport (NCHSAA regular season competition). For Cross Country, Golf, Swimming/Diving, and Track & Field, the team’s points will be based on their standings in the NAC VI Conference championship events.

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SCORING Qualifying school’s teams will be awarded 10 points for a win against another eligible team and 5 points for an event that ends in a tie, 3 “bonus points” will be awarded for team(s) that also win their NCHSAA conference regular season championship, and 1 “bonus point” for team(s) that win their NCHSAA conference tournament (if such is held).

The Athletic Director (or his/her designee) from each eligible school will be responsible for reporting game/match/meet results to the Town’s Athletics & Aquatics Superintendent, who will maintain the records and standings for “The Commissioners’ Cup.”

AWARDING “The Commissioners’ Cup”At the conclusion of each school year’s athletics regular season, the winner of “The Commissioners’ Cup” will be announced by Town staff.

During the August meeting of the Board of Commissioners, “The Commissioners’ Cup” will be presented to the Athletic Director of the winner of the past school year’s Cup.

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Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-39Submitted by: Candace Davis Submitting Department: Administration Meeting Date: February 5, 2019

SUBJECTUpdate on the Emergency Operations Plan (EOP)

Recommendation:Receive draft EOP for review and comment. Staff will request formal adoption of the Resolution of Approval andImplementation for the EOP at the February 19th BOC meeting.

Item Summary:

ATTACHMENTS BOC_Summary_Sheet_EmergencyOperationsPlan_2.5.19.docx DRAFT Emergency Operations Plan_Resolution_02.5.2019.pdf DRAFT Emergency Operations Plan 01.25.2019.pdf

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ITEM TITLE: Update on the Emergency Operations Plan (EOP)

ITEM SUMMARY: Staff will provide an overview of the draft EOP.

ATTACHMENTS: o DRAFT Emergency Operations Plan (EOP) o DRAFT Resolution of Approval and Implementation

SPECIFIC ACTION REQUESTED: Receive draft EOP for review and comment. Staff will request formal adoption of the Resolution of Approval and Implementation for the EOP at the February 19th BOC meeting.

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Resolution of Approval and Implementation

Emergency Operations PlanWHEREAS, the Board of Commissioners of the Town of Wake Forest, North Carolina, recog-

nizes the need to prepare for, respond to, and recover from natural and manmade disasters; and

WHEREAS, The Town of Wake Forest has a responsibility to provide for the safety and well-

being of its citizens and visitors; and

WHEREAS, The Town Manager or his designee shall serve as Director of Emergency

Management.

NOW, THEREFORE, BE IT RESOLVED by the Board of Commissioners of the Town of Wake

Forest, North Carolina, this Emergency Operations Plan is officially adopted, and

IT IS FURTHER RESOLVED AND ORDERED that the Mayor, Mayor Pro Tem (or designee) and

the Town Manager (or designee) are tasked and authorized to maintain and revise as necessary

this document over the next four (4) year period or until such time be ordered to come before

this board.

MAYOR

ATTEST:

TOWN CLERK

Adopted this day of , 2019.

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Emergency Operations Plan

ADOPTED FEBRUARY 2019

TOWN OF WAKE FOREST – NORTH CAROLINA

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301 S. Brooks Street, Wake Forest, NC 27587 | 919-435-9400 | wakeforestnc.gov

Emergency Operations

Plan

TOWN OF WAKE FOREST – NORTH CAROLINA

DRAFT

February 2019

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Table of ConTenTs

Introductory MaterialResolution of Approval and Implementation ......................................... 6Record of Changes ................................................................................. 8Record of Distribution ............................................................................ 9Executive Summary ............................................................................. 10Town Mission Statement and Statement of Values ................................ 12

Emergency Operations PlanPurpose, Scope, Situations, and Assumptions .......................................14

1.0 Purpose .............................................................................142.0 Scope ..................................................................................143.0 Situation Overview ............................................................ 153.1 Hazard Analysis Summary ................................................. 163.2 Mitigation Overview .......................................................... 194.0 Planning Assumptions ....................................................... 20

Concept of Operations ......................................................................... 23Organization and Assignment of Responsibilities................................. 26Direction, Control and Coordination ................................................... 33Information Collection and Dissemination ........................................... 43Administration, Finance, and Logistics ................................................ 44Plan Development and Maintenance .................................................... 46

AppendixA. Operational Appendix .................................................................... 48B. Planning Section Checklist ............................................................. 49C. Logistics ......................................................................................... 55D. Finance Section Checklist .............................................................. 57

D-1 Finance Expenditure Tracking .......................................... 61D-2 Information Technology .................................................... 63D-3 Local Vendors and Contacts .............................................. 65

E. Human Resources ........................................................................... 66F. Damage Assessment ....................................................................... 68G. Storm Debris Removal Plan ............................................................ 76H. Snow Removal Plan ........................................................................ 77I. Cooperative Purchasing Agreements

Disaster Debris Removal & Clearing Services .................................. 84J. Service Level Agreement Between the City of Raleigh and the

Town of Wake Forest Regarding the Delivery of Hazardous Materials Response Team Services ................................................... 85

K. Active Threats .................................................................................. 86L. Functional Appendices ................................................................... 88

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Introductory Material

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DRAFT | Emergency Operat ions P lan | Town o f Wake Fores t

Resolution of Approval and Implementation

Emergency Operations PlanWHEREAS, the Board of Commissioners of the Town of Wake Forest, North Carolina, recog-

nizes the need to prepare for, respond to, and recover from natural and manmade disasters; and

WHEREAS, The Town of Wake Forest has a responsibility to provide for the safety and well-

being of its citizens and visitors; and

WHEREAS, The Town Manager or his designee shall serve as Director of Emergency

Management.

NOW, THEREFORE, BE IT RESOLVED by the Board of Commissioners of the Town of Wake

Forest, North Carolina, this Emergency Operations Plan is officially adopted, and

IT IS FURTHER RESOLVED AND ORDERED that the Mayor, Mayor Pro Tem (or designee) and

the Town Manager (or designee) are tasked and authorized to maintain and revise as necessary

this document over the next four (4) year period or until such time be ordered to come before

this board.

MAYOR

ATTEST:

TOWN CLERK

Adopted this day of , 2019.

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The undersigned agree to the responsibilities assigned to their organization in the Town of Wake

Forest Emergency Operations Plan. By signing this plan, I agree to implement the roles and re-

sponsibilities outlined in this plan with the equivalent departments within my jurisdiction, and

any revisions to emergency operations plans shall be compliant with this plan.

VIVIAN A. JONES, Mayor DATE

GREG HARRINGTON, Mayor Pro Tem DATE

KIP PADGETT, Town Manager DATE

CANDACE DAVIS, Assistant to the Town Manager DATE

AILEEN J. STAPLES, Chief Financial Officer DATE

VIRGINIA JONES, Human Resources Director DATE

JEFF LEONARD, Police Chief DATE

MAGDA HOLLOWAY, Public Works Director DATE

BILL CRABTREE, Communications & Public Affairs Director DATE

RUBEN WALL, Parks & Recreation Director DATE

ROGER A. RUSSELL, Community Development Director DATE

JOHN J. CARR, Inspections Director DATE

LISA HAYES, Downtown Development Director DATE

JASON CANNON, Economic Development Director DATE

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DRAFT | Emergency Operat ions P lan | Town o f Wake Fores t

Record of ChangesIn order to maintain an acceptable level of multihazard preparedness, it is necessary to review

and update this plan on a regular basis. The Town of Wake Forest Town Manager shall coordi-

nate all plan review/revision efforts. Also, the Town Manager is responsible for incorporating all

changes to the plan. Such revisions will be prepared based on an annual review process or as the

result of periodic drills, tests, and/or functional exercise evaluations.

A form, titled “Record of Revisions,” is provided in this section to assist plan holders with docu-

menting appropriate plan changes. As revisions are incorporated into this plan, each plan holder

will be forwarded a revision package containing the following information: 1) detailed instruc-

tions for inserting plan revisions; 2) the appropriate plan changes; and 3) a summary of plan

revisions referencing the affected plan section, the current revision number, and date.

CHANGE NUMBER

DATE OF CHANGE

PAGE OR SECTION

CHANGED

SUMMARY OF CHANGE NAME OF PERSON AUTHORIZING CHANGE

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Record of Distribution

AGENCY / DEPT TITLE OF RECIPIENT # OF HARD COPIES

HOW DISTRIBUTED (ELECTRONIC OR HARD-COPY)

Town Clerk Town Clerk (1) Hard-copy/DMS/Sharepoint

Town Manager Town Manager (1) Hard-copy/DMS/Sharepoint

Town Attorney Town Attorney (1) Hard-copy/DMS/Sharepoint

Human Resources Dept. Director Hard-copy/DMS/Sharepoint

Administrative Services Dept. Director (1) Hard-copy/DMS/Sharepoint

Development Services Dept. Director (1) Hard-copy/DMS/Sharepoint

Finance Dept. Director (1) Hard-copy/DMS/Sharepoint

Fire Chief (1) Hard-copy/DMS/Sharepoint

Parks and Recreation Dept. Director (1) Hard-copy/DMS/Sharepoint

Police Chief (1) Hard-copy/DMS/Sharepoint

Public Works Dept. Director (2) Hard-copy/DMS/Sharepoint

Wake County EMS Agency Director (1) Hard-copy/CD

Wake County Emergency Management

Agency Director (1) Hard-copy/CD

Franklin Co. EMS Agency Director (1) Hard-copy/CD

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DRAFT | Emergency Operat ions P lan | Town o f Wake Fores t

Executive Summary

Plan SummaryThe Town of Wake Forest Emergency Operations Plan (WFEOP) establishes a comprehensive

framework of policy and guidance for Town officials, staff, and citizens for disaster prepared-

ness, response, recovery, and mitigation operations. The plan details capabilities, authorities, and

responsibilities. It establishes mutual understanding among federal, state, county, municipal, and

other public and private non-profit organizations.

The WFEOP describes a system for effective use of federal, state, and county government re-

sources as well as private sector resources necessary to preserve the health, safety, and welfare

of those persons affected during various emergencies. This establishes responsibilities for Town

departments and addresses the role of private volunteer and non-profit organizations in emer-

gency preparedness and operations.

ICS is a standardized system used to organize emergency response, and it is the basis for the

National Incident Management System (NIMS). Under this system, the types of assistance are

grouped by functions and then organized by section to ensure that coordination and communi-

cation are maintained throughout a crisis. These support functions are assigned lead and support

agencies whose job is to establish, maintain, and carry out plans developed for accomplishing

assigned tasks.

AuthorityNorth Carolina General Statute 166A establishes the authority and responsibilities of the gov-

ernor, state agencies, and local government for emergency management in North Carolina. The

Town of Wake Forest Town Manager is responsible to the Board of Commissioners for public

safety matters. The Town Manager shall appoint a designee to serve as the Town’s Emergency

Management Director and reports directly to the Town Manager.

Prior to an emergency, the Town Manager is responsible for coordinating many of the activi-

ties that ensure the Town is prepared to respond to and recover from the many hazards it faces.

Responsibilities include maintaining plans; coordinating infrastructure improvements; apply-

ing for state and federal grants; conducting exercises and training; coordinating with private

interests, such as nuclear plants and chemical facilities, to ensure proper community planning;

and many other activities that contribute to improved all-hazards preparedness and homeland

security. During an emergency, the Town of Wake Forest Emergency Operation Center (WFEOP)

is responsible for coordinating public safety matters within the Wake Forest Town limits in Wake

County.

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OrganizationThe plan is divided as follows:

n The Basic Plan. The basic plan is a public policy document that provides an overview

of the Town’s approach to emergency operations. It details emergency response policies,

describes the response organization, and assigns general tasks. The basic plan is

intended as an orientation document for the public and senior public officials and is the

foundation for supporting operational plans and appendices.

n Appendix A: Operational Appendix. This Appendix describes the responsibilities and

activities that reside within the purview of the Operations Section in the ICS. The

Operations Section is responsible for activities focused on reducing the immediate

hazard, saving lives and property, establishing situational control, and restoring normal

operations.

n Appendix B: Information and Planning. This Appendix describes the responsibilities

and activities that reside within the purview of the Planning Section in the ICS.

This section collects, evaluates, and disseminates incident situation information and

intelligence to the necessary emergency management personnel and is responsible for

ensuring information flow and tracking.

n Appendix C: Logistics. This Appendix describes the responsibilities and activities that

reside within the purview of the Logistics Section in the ICS. The Logistics Section is

responsible for support requirements needed to facilitate effective and efficient incident

management, including ordering resources from off-incident locations.

n Appendix D: Finance and Administration. This Appendix describes the responsibilities

and activities that reside within the purview of the Finance and Administration Section

in the ICS. This section is established primarily for events and emergencies that require

extensive procurement and tracking of financial resources and ensures that proper

records exist to support compensation and claims.

n Appendix E: Human Resources. This Appendix contains operational responsibilities

activities within the EOC.

n Appendix F: Damage Assessment. This Appendix contains the need for damage

assessment and the time tables to have completed for a disaster declaration. Also

included are the steps to complete a windshield survey for damage assessment.

n Appendix G: Storm Debris Removal Plan. This Appendix contains or references specific

operational plans and guidance for removing debris from public property after a severe

weather event.

n Appendix H: Snow Removal Plan. This Appendix contains or references specific

operational plans and guidance for removal of snow/ ice from town roadways after a

winter storm event.

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DRAFT | Emergency Operat ions P lan | Town o f Wake Fores t

n Appendix I. Cooperative Purchasing Agreements Disaster Debris Removal & Clearing

Services

n Appendix J Service Level Agreement Between the City of Raleigh and Town of Wake

Forest Regarding the Delivery of Hazardous Materials Response Team Services

n Appendix K Active Threat

n Appendix L Functional Appendices. This Appendix contains functional forms guidance

for initial operations of the EOC such as EOC Pre-Event Checklist, Emergency Contact

List, Disaster Declaration Forms, and ICS Forms list.

Town Mission Statement & Statement of Values

Mission Statement“The Town of Wake Forest is committed to improving the quality of life in our community by

preserving our character, fostering economic opportunities, strengthening our neighborhoods,

delivering superior services and embracing the diversity of our citizens.”

Vision “A vibrant and diverse community that provides superior public services, and an exceptional

quality of life.”

Focus Areas Core Values: Caring, Commitment, Integrity, and Innovation

Main Goals:

1. Economic Development

2. Safe & Connected Community

3. Organizational Culture that Embraces/Reflects Our Core Values

4. Fiscal Strength

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Town of Wake Forest

Emergency Operations PlanBASIC PLAN

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Purpose, Scope, Situations, and Assumptions

1.0 PurposeThis document is a product of the collective efforts of the Town of Wake Forest government.

This plan fulfills an organizational requirement to provide unified guidance for multihazards

emergency planning and presents a consensus framework upon which implementing proce-

dures, future guidance and technical assistance will be based. This plan is designed to sustain

the Town’s operations for the initial 72 hours after the incident, until federal, state, and county

resources can be deployed.

The Town of Wake Forest Emergency Operations Plan (WFEOP) establishes a comprehensive

framework of policy and guidance for Town officials, staff and citizens for disaster preparedness,

response, recovery, and mitigation. The plan details capabilities, authorities, and responsibilities.

It establishes mutual understanding among federal, state, county, municipal, and other public

and private non-profit organizations.

The WFEOP describes a system for effective use of federal, state, and county government re-

sources as well as private sector resources necessary to preserve the health, safety, and welfare of

those persons affected during various emergencies. The WFEOP establishes responsibilities for

Town departments and addresses the role of private, volunteer, and non-profit organizations in

emergency preparedness and operations.

ICS is a standardized system used to organize emergency response, and it is the basis for the

National Incident Management System (NIMS). Under this system, the types of assistance are

grouped by functions and then organized by section to ensure that coordination and communi-

cation is maintained throughout a crisis. These support functions are assigned lead and support

agencies whose job is to establish, maintain, and implement plans developed for accomplishing

assigned tasks.

2.0 ScopeThis plan and all its content shall apply to all of the Town of Wake Forest. The Emergency

Operations Plan serves as a comprehensive list of all the programs, activities, and services the

Town will provide in the event of an emergency. Additionally, the Town of Wake Forest part-

ners with many external organizations to deliver these services to its citizens. Wake County

Emergency Management, the North Carolina Department of Crime Control and Public Safety,

the Federal Emergency Management Agency, and the Department of Homeland Security are a

few examples of these partners. These partners have their own Emergency Operations Plans

and programs that are independent of the Town of Wake Forest. Initiatives they undertake are

not necessarily covered in the WFEOP. The Town of Wake Forest Emergency Operations Plan

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focuses on those initiatives within the Town of Wake Forest.

This document is to be utilized in conjunction with established procedures, including the Wake

County Emergency Operations Plan, the National Response Framework, and the National

Incident Management System which includes the Incident Command System.

3.0 Situation OverviewThis section describes the Town of Wake Forest in general terms, identifies the hazards that face

it, and then gives a capability assessment and a mitigation overview.

The following are general characteristics of the Town of Wake Forest:

n Federal and State planning jurisdictions

n Population

n Major arteries

n Railroads

n Pipelines and storage facilities

n Electric grid infrastructure

n Communication grid infrastructure

The following hazards are discussed briefly in Section 3.1

n Hazardous materials

• Fuel (oil) Bulk Storage

n Transportation accidents

n Flooding and dam failures

n Hurricanes and tropical storms

n Tornadoes

n Winter storms

n Civil disorders

n Terrorism

n General description

The Town of Wake Forest is located in the North Carolina Emergency Management Central

Branch, Area 7, and the Department of Homeland Security Federal Emergency Management

(DHS/FEMA) Region IV. Its geographic location is the Piedmont section of the state. It lies just

north of the state capital, Raleigh and is bounded on the west by Wake County and on the east

by the Town of Rolesville.

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Wake Forest has a population of 43,076.

Major Motor Vehicle Traffic Arteries:

n U.S. 1 (Capital Blvd.) n Forestville Road

n N.C. 98 (Dr. Calvin Jones Hwy / Wait Ave) n Ligon Mill Road

n U.S. 1A (North Main Street) n Jones Dairy Road

n U.S. 1A (South Main Street) n Rogers Road

n North White Street n Stadium Drive

n Oak Grove Church Road n Durham Road

n Jenkins Road n Purnell Road

n Wall Road n Harris Road

n Oak Grove Church Road n Gilcrest Farm Road

n Chalk Road n Burlington Mill Road

3.1 Hazard Analysis Summary The Town is exposed to many hazards that have the potential to disrupt local communities,

cause damage, and create casualties, and impact communications and electrical networks. It is

important to understand that one type of hazard (e.g., transportation accident) can also present

another hazard (e.g., transportation accident involving a truck carrying chemicals). Potential haz-

ards (e.g., natural, man made, technological, and national security) as identified in the hazards

analysis for the Town of Wake Forest are discussed in the following subsections.

Utility Contacts

UTILITY PROVIDER CONTACT

Railroads CSX 800-232-0144

Natural Gas PSNC Energy 1-877-776-2427

Water and Sewer City of Raleigh 919-829-191124 hour emergency weekends and holidays 919-829-1930 24 hour non- emergency weekdays

Electricity: Wake Forest Power 919-554-6724

Duke Energy Progress 919-616-3704 or 1-800-419-635624 hour emergency

Wake Electric 919-863-6300

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3.1.1 Nuclear Threat/Attack. Though the threat for nuclear attack against the United States by

enemy forces is low, no jurisdiction can be considered safe from the effects of an attack. In the

event of an attack, the Town of Wake Forest may be a likely target due to its geographical loca-

tion within the state due to its proximity to governmental infrastructure (state capital).

3.1.2 Hazardous Materials. Hazardous materials are those substances that, because of their

characteristics, may pose a danger to the environment or the inhabitants of that environment

when inappropriately introduced in sufficient quantity. They may be in the physical form of a us-

able product or as unusable waste. These substances include chemicals and other allied products,

both of organic and inorganic nature. Organic products are used primarily in the manufacture of

textiles, petroleum products, and pesticides. Inorganic products are used primarily in the manu-

facturing of paints, dyes, metal plating, electrical components, and fertilizers. To a lesser extent,

some materials are used in the manufacturing of man-made products, such as pharmaceuticals

and other specialty items.

Petroleum products are found in the form of liquid fuels and lubricants. The majority of the

concerns for petroleum products result from the bulk storage and extensive transportation of

materials. From the processors, these products (e.g., natural gas and oil) are moved by pipeline to

bulk storage facilities (tank farms) for distribution by vehicle to area wholesale distributors and

retailers.

Hazardous waste is generated as a by-product during the use of hazardous substances, usually

resulting in diluted mixtures or concentrations. Hazardous materials incidents are the indirect

result of advanced technology and increased personal use combined with an ever-growing

demand to develop and manufacture products. Such incidents frequently occur as a result of

transportation and/or facility-related events, posing an inherent risk to human life, property, and

the environment.

3.1.3 Transportation Accidents. The potential exists for a major transportation accident to occur

within the Town of Wake Forest. Major mass casualty incidents may result from the transporta-

tion of passengers via commercial aircraft, railway, or highway carriers.

3.1.4 Flooding and Dam Failures. Flooding is best described as the inundation of normally dry

land or property resulting from an act of nature or from the failure of manmade structures.

Initial effects from flooding are inundation and swift currents carrying debris that cause struc-

tural damage to homes, buildings, roadways, bridges, farmland, and public utilities. Flooding

may occur during any season but is most frequent from early spring through late fall.

The primary cause of flooding in the Town of Wake Forest is heavy precipitation, usually

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associated with major storm systems. Urban flooding situations result from the inability of exist-

ing storm sewers to compensate for excessive run-off from natural watersheds. However, down-

stream flooding may develop as the result of the failure of hydraulic structures (dam failure),

geophysical occurrences, or the concurrent crest from major tributaries.

3.1.5 Hurricanes/Tropical Storms. Strong tropical storms may result in hurricanes, which form

in the warm tropical atmosphere of the ocean. Tropical storm winds range from 39- 73 miles per

hour. Hurricane winds begin at speeds of 74 miles per hour. Most of the death and destruction

associated with hurricanes are caused by wind, rain, and storm surge. Direct effects from hur-

ricanes primarily affect the coastal counties of North Carolina. However, significant secondary

effects from hurricanes (e.g., severe thunderstorms, tornadoes, high winds, and heavy rains) have

the potential for causing death and destruction within the Town of Wake Forest.

The peak period for hurricane danger is June through November. The greatest number of hurri-

canes affecting North Carolina has occurred in the months of August, September, and October.

3.1.6 Tornadoes. Tornadoes are severe storms of short duration formed by strong winds rotating

at very high speeds that descend to the ground in the familiar funnel shape from severe thun-

derstorm clouds. The vortex of the tornado can be from several hundred yards in diameter to

as much as a mile or more and can produce destructive winds in excess of 300 miles per hour.

Tornadoes can occur at any time of the year and at any hour of the day. Tornadoes are most com-

mon in North Carolina from late March through June.

Any tornado of significant proportion would pose a significant threat to both lives and property.

3.1.7 Winter Storms. Because severe winter storms include frigid temperatures, heavy snow, ice,

and gusting winds in all combinations, the severity is usually determined by duration, tempera-

ture extremes, and accumulation of precipitation. The primary threat is the ability of such storms

to completely immobilize large areas, disrupt services, and cause injury or death. Historically

ice/ sleet storms have impacted the area laying a coating of ice up to one inch thick on trees and

power lines causing significant power outages and travel delays.

3.1.8 Civil Disorders. The Town of Wake Forest may be subject to various civil disorders due to

terrorist actions, riots, protests/demonstrations, labor disputes, and/or illegal assembly.

3.1.9 Large-Scale Gatherings. Large-scale gatherings at events (e.g., sporting events, fairs, festi-

vals, concerts, and government functions) can necessitate extended emergency operations.

3.1.10 Terrorism. Terrorism both domestic and international remains a threat to national secu-

rity. There are a number of potential hard and soft targets in the Town of Wake Forest. For the

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purposes of response, the Town of Wake Forest personnel will likely treat any terrorist event

according to the hazard presented. Terrorist incidents are likely to involve chemical, biological,

radiological, nuclear, or explosive (CBRNE) threats. From a responder perspective, respond-

ing to these events involves limiting loss of life and property and protecting the environment.

Preservation of a crime scene is also important, as is coordination with federal and state partners.

3.2 Mitigation Overview

3.2.1 Phases of Comprehensive Emergency Management. Mitigation activities shall work to

prevent hazards from developing into disasters altogether, or to reduce the effects of disasters

when they occur. In the Town of Wake Forest, these tools and activities include, but are not

limited to:

n Risk Assessment

n Code Enforcement

n Public Education

n Public Information through local programming

n Geographic Information Systems

n Catastrophe Modeling

n Preparedness

In the preparedness phase, Town of Wake Forest emergency planners have developed plans of

action in the event disaster strikes. In Wake Forest, these plans focus on (but are not limited to):

n Communications Planning

n Alerting, Notification and Warning

n Training

n Evacuation

n Sheltering

n Exercise Design

n Response

The response phase includes the mobilization of the necessary emergency services and first

responders to the disaster area. This is likely to include a first wave of core emergency service

providers such as fire, police, EMS and Wake Forest Public Works crews. In Wake Forest, these

activities for primary impact areas include but are not limited to:

n Securing the impact area

n Evacuating threatened areas

n Conducting search and rescue for the trapped or injured

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n Providing emergency medical care

n Sheltering evacuees and victims

n Identifying hazardous materials

n Suppressing fires

n “Windshield” surveys of the affected area

3.2.2 Recovery. The ultimate goal of Recovery is to return the community’s quality of life to

the same level it was before the event. Short-term measures are relief and rehabilitation, which

include but are not limited to:

n Clearing debris for access to the impact area

n Renewing economic activities

n Restoring government services

n Providing basic essentials to victims

n Establishing disaster assistance centers

n Conducting damage surveys

Long-term recovery measures include but are not limited to:

n Rebuilding major structures

n Revitalizing the area’s economic system

n Ensuring infrastructure resilience

n Health and Human services such as providing temporary housing, food and water

distribution as well as maintaining public health standards.

4.0 Planning AssumptionsIt is possible for a disaster to occur at any time and place. In many cases, warning and imple-

mentation increase readiness; however, some emergencies occur with little or no warning.

The development of an emergency or actual hazard/threat has become beyond the capacity of the

normal day-to-day emergency response structure to handle. The hazard/threat has developed to

the extent that the Town of Wake Forest has fully committed all resources and must move into

an emergency/disaster-oriented posture in terms of resource utilization (personnel, materials,

funds, etc.) and must activate the Emergency Operation Center (EOC). In this case, mutual aid

resources will likely be required to assist in the management of the event. All local, county, state,

federal, and mutual aid response agencies will be expected to use National Incident Management

System’s Incident Command System (ICS) when responding.

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All responses are governed by four priorities: life safety, incident stabilization, protection of

property, and protection of the environment.

1. The Town of Wake Forest recognizes that it is vulnerable to human-caused and

natural disasters. The potential damage that may be caused by a disaster increases

proportionately with population.

2. A major disaster or emergency will cause numerous fatalities and injuries, property

loss, and/or disruption of normal life-support systems, and will have an impact on the

regional economic, physical, and/or social infrastructures.

3. The extent of casualties and damage will depend on factors such as the time of

occurrence, severity of impact, weather conditions, population density, building

construction, degree of individual preparedness, mass communications, and the possible

triggering of secondary events such as fires and floods.

4. If a large number of casualties, heavy damage to buildings and basic infrastructure, and

disruption of essential public services overwhelm the capabilities of the state and its

local governments to meet the needs of the situation, the Mayor or the Board of County

Commissioners for Wake County will declare a major disaster or emergency. Also, the

Town Manager is authorized to include the Town in any emergency declaration issued by

the County.

5. Town of Wake Forest, and Wake County departments and agencies will need to respond

on short notice to provide timely and effective assistance.

6. A major emergency or disaster will likely overwhelm the capabilities of the Town

of Wake Forest and other local municipalities, thus limiting prompt and effective

emergency response and recovery. County-based resources will likely be unavailable or

in short supply. The Town of Wake Forest should be prepared to render assistance for a

period of at least 72 hours without outside aid.

7. Transportation infrastructure will likely be damaged and transportation disrupted.

Emergency responders may have difficulty reaching people needing their help, and

evacuation routes may cause traffic backups, slowing egress from damaged areas. The

movement of emergency supplies may be impeded.

8. Wake County Government, cities and towns, and special districts will provide assistance

and support to each other within their ability and will cooperate to ensure coordinated

emergency operations at all times. All municipalities within Wake County will at some

level depend on county resources.

9. Damage to telecommunications facilities may be experienced, slowing dissemination of

information and reporting of persons needing help.

10. Public safety communications may be limited or not available.

11. Homes, businesses, public buildings, antenna sites, and other critical facilities may be

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damaged or destroyed. Public utilities may be damaged and either completely or partially

inoperable.

12. Emergency response personnel may be victims of the emergency, preventing them from

performing their assigned emergency duties.

13. Many victims may be forced from their homes, and there may be large numbers of dead

and injured. Emergency medical services and transport ambulances may be in short

supply. Medical and health care facilities that do remain open may be overwhelmed with

medical care requests.

14. Damage to fixed facilities that generate or use hazardous or toxic chemicals could result

in the release of these hazardous materials into the environment.

15. Restaurants and grocery stores may not be able to supply food. Additionally, basic

necessities, such as medicines, may be in short supply.

16. Volunteers may come from other areas to help, thus presenting logistic and

accountability challenges. Donated goods not presently needed may be left, thus

presenting storage and security challenges.

17. Businesses in Wake County may have difficulty remaining open or paying their

employees.

18. Effective emergency operations require periodic training and exercising of all potentially

involved personnel and agencies.

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Concept of OperationsThis Section describes general and specific operational concepts that are employed by the Town

of Wake Forest. It also describes the phases of emergency management and how they relate to

emergency operations.

General:

n As required by North Carolina General Statute 166A-2, it is the responsibility of county

and municipal governments to prevent, prepare for, respond to, and recover from natural

or man-made disasters or hostile military or paramilitary actions.

n The Town Manager or designee, will coordinate and manage Town resources and advise

Wake County and the State of needs or progress. If necessary, the Town may request

assistance from the county or state.

n The Town EOC will be staffed and operated as the situation dictates.

n If the emergency warrants, the Mayor or Mayor ProTem may declare a State of Emergency

to exist within the jurisdiction (or a part thereof) and begin implementing emergency

procedures.

n Town EOC staff will issue evacuation orders and will coordinate with the appropriate

agencies the activation of shelters with Wake County.

n The State of Emergency shall be terminated by the authority who proclaimed it.

Emergency OperationsThe initial response to the majority of local incidents is typically managed by the Raleigh Wake

Emergency Communications 9-1-1 dispatch center, emergency responders within the Town of

Wake Forest, and direct supporters of those emergency responders. Most responses end at this

level. Emergency Operations within the Town of Wake Forest use the Incident Command System

and follow the command and control concepts discussed in the National Incident Management

System.

Incident Command principles are employed at all operational levels, including:

n Single Agency Incident Command

n Unified Command (multi-jurisdictional and/or multi-agency)

n Area Command (widespread geographic areas)

n Multi agency coordination system (MACS)

In the event of multiple incident scenes, the dynamic nature of the incident command structure

allows for expansion to facilitate multi-agency, multi-unit responses. Should it become necessary

to activate, the Town EOC will serve as the primary coordination point for an area command/108

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MACS for large-scale emergencies within Wake Forest.

For each incident scene, the ICS will be instituted to facilitate communication, command, and

control. A single incident commander is sufficient for emergencies that do not cross jurisdictional

boundaries or require significant interagency or inter-jurisdictional coordination. Typically, the

incident commander is the first senior officer on scene.

For incidents requiring more extensive coordination, a Unified Command structure is estab-

lished. Unified Command allows agencies with different legal, geographic, and functional author-

ities and responsibilities to work together effectively without affecting individual agency author-

ity, responsibility, or accountability. Typically, the incident commander in a Unified Command

structure is appointed from senior officers within the jurisdiction of the incident site, or in cases

of interagency coordination, is the first senior officer on scene.

For incidents involving a large scale, county wide response the Town of Wake Forest EOC will

function as a branch or area within the Wake County MAC system.

Town Emergency Operation Center (EOC) Activation LevelsThe Town EOC provides a central location of authority and information and allows for face-to-

face coordination among personnel who must make emergency decisions. The EOC is activated

when a hazard has or could present conditions of such a magnitude that it will require a large

commitment of resources from numerous resources over an extended period. The scope of the

EOC and this plan shall establish the communication and bridge between operations personnel

and policy makers. The following levels will serve as guidelines for such activation:

n Level I Activation (Monitoring Activation). This level may be implemented whenever the

Town Manager or designee receives notice of an incident that may escalate to threaten

the safety of the public. During this activation, EOC support staff will disseminate

information to all pertinent members of the Town’s management team. The EOC

Manager may choose to partially staff the EOC to monitor the evolving conditions. For

the purposes of notification, Monitoring Activation requires a stand-by notification of

lead agency representatives and an active notification for EOC command staff (Safety,

Liaison and Public Information) and Section Chiefs (Finance, Planning, Logistics,

Operations).

n Level II Activation (Event Specific Activation). This level may be implemented by the

EOC Manager or designee. This activation is in response to a hazard-specific event that

requires response from Fire/Rescue, Law Enforcement, Public Works/Utilities or EMS.

For the purpose of notification, Event Specific Activation involves a stand-by notification

of the Planning, Logistics and Finance/Administration Section Chiefs and active

notification of the EOC Command Group and the following functional branches:

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1. Fire/Rescue

2. Law Enforcement

3. Public Works

4. Emergency Medical Services

5. Operational Branches affected by the event

n Level III (Limited EOC Activation). This level may be implemented for a major event. For

the purposes of notification, Limited EOC Activation involves an active notification of

EOC personnel from the EOC Manager to the functional branch directors.

n Level IV (Full Activation). This level builds upon the Limited EOC Activation level and

includes representatives from affected municipalities as well as representatives from

agencies that support the functional branches; including county, state and federal

agencies.

With any Level II, III or IV activation all employees may be subject to call back outside their nor-

mal work hours. With a Level I activation Human Resources or Department Directors will notify

employees of a possible call back.

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Organization and Assignment of ResponsibilitiesAll departments within the Town of Wake Forest have emergency functions in addition to their

day-to-day activities. Each department is responsible for developing and maintaining their own

emergency procedures and training their personnel in their implementation.

Local governments and public services take on a large number of responsibilities during a

disaster that requires EOC activation. For this reason, command and control, coordination,

and decision-making must be defined at the outset. Specific responsibilities are outlined below.

Responsibilities for certain nongovernmental organizations (NGOs) are also included.

When on-scene command posts (CPs) are established, the ICS will be implemented. When the

EOC is operational, it operates under the incident command structure that facilitates coordina-

tion with incident commanders in the field, as well as county, state and federal agencies provid-

ing assistance. Organization of the Town government differs from the organization of the EOC.

While normal lines of authority within the Town or within an agency do not change, it is neces-

sary to organize emergency responsibilities in a way that maximizes operational expediency,

decision-making, and information sharing. This is necessary due to the short-term tasks required

of emergency response.

When a State of Emergency is declared, lines of control related to the emergency operations are

organized along task-oriented or functional branches rather than the normal departmental struc-

ture that governments use to accomplish long-term goals or to support everyday services.

When agencies appoint representatives to lead the functional branches or to support EOC opera-

tions, it is critical that those representatives have the ability and authority to make decisions that

affect emergency operations on behalf of their respective organizations. Delaying decisions such

as allocation of resources and personnel or providing additional services to the public can lead to

serious consequences within the increased tempo and demand of the EOC environment.

The organizational structure utilized in the Town of Wake Forest during emergencies originates

from the National Incident Management System (NIMS) Incident Command System (ICS).

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Organizational Structure

The organizational structure is configured this way to maximize compatibility with state and

federal assets, as well as incident commanders in the field. The Support Function format is

compatible with State and Federal organizational structures, but these functions are placed in the

context of ICS.

In an emergency requiring full activation of the EOC, the following individuals and groups are

designated to divide responsibilities and accomplish the activities and tasks that lead to success-

ful outcomes for the public and ultimately restore the community to normal:

n Town Manager

n Director of Emergency Management

n Fire Chief

n Police Chief

n Public Works Director

n Public Information Officer

n Sections and Command Staff (Typically Department Directors and/or Senior Staff for

EOC MANAGER

LIAISONOFFICER

PUBLICINFORMATION

OFFICER

SAFETY OFFICER

OPERATIONSSECTION CHIEF

INFORMATION & PLANNING

SECTION CHIEF

LOGISTICS SECTION CHIEF

FINANCE & ADMINISTRATION SECTION CHIEF

FIRE

LAW ENFORCEMENT

EMERGENCY MEDICAL SERVICES

PUBLIC WORKS

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Staff/Support Departments. Examples include Administrative Services including Finance

and Public Information, Development Services, Parks and Recreation.).

While discussed below in their most common configuration, the Town Manager or Incident

Commander can designate additional personnel to any one of these groups to provide needed

support or expertise.

Assignment of ResponsibilitiesThe responsibilities described below primarily address emergency response and recovery

activities.

I. General

a. All departmental personnel and resources within the control of each

Department Director will be available, to the extent of their capabilities, for use

during emergency situations.

b. During disaster situations affecting Wake Forest, departments and personnel

will extend their normal duties to perform emergency functions necessary

in returning the community to normal. All employees will be considered

“essential” during these times.

c. A scheduled rotation of employees shall be ensured to prevent injury, accidents

and promote the general well-being of employees. The length of work times

may be controlled by the complexity of the event, weather, duration, and fatigue

levels of the employee.

II. Responsibilities

a. Wake Forest Mayor (or Pro-Tem in the absence of the Mayor) is responsible for

policies, operational guidelines for emergency operations, and key decisions

relating to survival and recovery efforts.

i. As appropriate, issue evacuation order, State of Emergency, End of

State of Emergency.

ii. Initiate active curfew.

iii. Work with the Public Information Officer to keep the public

informed.

iv. Coordinate with the Town Attorney on legal matters related to the

disaster.

v. Issues formal requests for additional county, state and federal

resources, as well as resources from other jurisdictions.

vi. Terminates the State of Emergency and or evacuation order.

b. Wake Forest Town Manager

i. Be prepared to activate the emergency operations center and

initiate appropriate actions to protect the lives and property of the 113

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municipality’s jurisdiction.

ii. Identify disaster operational capabilities.

iii. Determine level of activation of the EOC.

iv. Ensure assignments of emergency responsibilities are established

for municipal departments and personnel. Provides guidance and

direction to Town staff.

v. Ensure appropriate procedures are developed to support disaster

response.

vi. Negotiate necessary mutual aid request(s).

vii. Work with the Town’s Public Information Officer, to ensure that

timely updates regarding evacuations, response, recovery and the

restoration of Town services are available to the public.

viii. Coordinate media communications with other local governments

impacted by the emergency.

ix. Provides situation status updates to Board of Commissioners.

x. Serve as the primary point of contact between the Town, County,

State and federal disaster response efforts.

xi. Serve as the backup point of contact between the Town and county,

state, and federal disaster response efforts.

xii. Oversee the implementation of Wake County’s and the Town of Wake

Forest’s Web EOC application for all Town Department’s.

xiii. May serve as the EOC Manager.

c. Emergency Management Director

i. Upon activation of the EOC may serve as the EOC Manager.

ii. Appoint the Operations Section Chief (in the event that the incident

is isolated and confined to a manageable geographic area). This will

normally fall to a senior Fire Officer, Law Enforcement Officer or the

Public Works Director based upon the nature of the emergency.

iii. Appoint area commanders for Area Command (in the event that the

emergency involves either multiple incidents or a wide geographic area

requiring multiple command posts).

iv. Coordinate the development and maintenance of the Town’s

resource directory of physical assets, capabilities, and their activation

procedures.

v. Ensure assignments of emergency responsibilities are established for

Town’s departments.

vi. Conduct appropriate training and drills to ensure current disaster

response capabilities by Town’s employees and departments.

d. EOC Manager

i. Appoints the four section Chiefs as warranted when the plan is 114

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implemented based upon the extent of the emergency.

ii. Evaluates incoming information and directs response efforts.

iii. Ensures response and recovery operations are executed in accordance

with the EOP.

iv. Keeps the Mayor, Mayor Pro Tem and the Town Manager and the EOC

staff updated.

v. Prioritize response assignments when limited resources are available.

vi. Liaises with county, state and federal agencies participating in

response and recovery efforts.

vii. Determines the appropriate time for demobilization of resources.

viii. Manage the WEBEOC

e. Wake Forest Police Department

i. The Police Chief, or designee, in certain situations, will serve as the

Incident Commander or EOC Manager. The Police Chief, or designee,

can also serve as a Section Chief within the EOC typically in the

Operations Section.

ii. To the extent possible, provide initial damage assessments, road

condition reports, observed flooding and other conditions that

resulted from the disaster.

iii. Assist with alerts and warnings as appropriate.

iv. Isolate and secure areas stricken by disaster.

v. Assist with search and recovery operations.

vi. Coordinate evacuation of the area when necessary and direct evacuees

to reception center or evacuation pickup points.

vii. Provide security when shelters are opened to assist disaster victims.

viii. Make recommendation to Incident Command/Municipal Officials

regarding security measures needed in the disaster area.

ix. Provide security at the EOC

f. Wake Forest Fire Department

i. The Fire Chief, or designee, in certain situations, will serve as the

Incident Commander or EOC Manager. The Fire Chief, or designee,

can also serve as a Section Chief within the EOC typically in the

Operations Section.

ii. Make recommendations to municipal officials regarding fire and

hazardous materials hazards in disaster area.

iii. Ensure fire safety is maintained within shelters.

iv. Respond to emergency situations requiring fire and or rescue during

and after the event.

v. Assist with backup communication capability.

vi. Assist with evacuation and security of the disaster area. 115

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vii. Assess electric system and gas line damages in conjunction with the

Town’s Inspections Department.

viii. To the extent possible, provide initial damage assessments, road

condition reports, observed flooding and other conditions that

resulted from the disaster.

ix. Assist with search and recovery operations

g. Wake Forest Public Works Department

i. The Public Works Director shall serve in certain situations shall serve

as Incident Commander. The Public Works Director may also serve as

a Section Chief typically in the Operations Section.

ii. Manage debris removal operations. Manage ice and snow removal to

maintain roadways throughout the Town.

iii. Maintain a list of resources and personnel available through mutual

aid and/or contractual arrangements for debris removal.

iv. Assess damage to roadways, drainage structures and Town property

v. Assess damage and issues related to storm-water

vi. Coordinate with the City of Raleigh Public Utilities Department

regarding water and sewer issues, including service interruption,

spills, breakages, adequate water pressure for fire suppression as

necessary.

vii. Maintain vehicles and equipment.

h. Administrative Services

i. Chief Financial Officer, or designee, will serve as the Finance/Administration

Section Chief

ii. Develop a capability for expedient procurement and delivery of

essential resources and supplies.

iii. Coordinate and maintain all pertinent financial data and prepare

financial reports.

iv. Maintain adequate records to assist with the preparation of requests

for assistance and reimbursement from the NC Department of

Emergency Management and Federal Emergency Management Agency.

v. Provide information on insurance coverage.

vi. Inform supporting agencies/contractors of reporting and

recordkeeping requirements.

vii. Prepare the necessary documentation to submit requests for assistance

and reimbursement to the NC Department of Emergency Management

and the Federal Emergency Management Agency. Ensure that all

financial records are duplicated and/or secured offsite.

viii. Oversee the Information Technology (IT) function, including the

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backup or duplication of all critical electronic records, maintenance

of computer servers, networks, programs and workstations. The IT

function also includes phone systems, mobile phones, in-vehicle

computers, printers/scanners/copiers

i. Community Development / Inspections

i. The EOC Manager will designate an individual to serve as the

Planning Section Chief.

ii. Establish and coordinate damage assessment process.

iii. Establish a method to expedite zoning and building permits after an

event and ensure code enforcement inspections.

iv. Maintain visual displays/graphics/maps of Wake Forest’s jurisdiction.

v. Work with the EOC Manager and Operations group in developing

Incident Action Plans for future operational periods.

j. Parks, Recreation & Cultural Resources / Public Facilities

i. The EOC Manager will designate an individual to serve as the

Logistics Section Chief.

ii. Develop a plan to open and staff an emergency shelter.

iii. Serve as the liaison to all outside relief agencies and coordinate

the storage and location of donated food, clothing, equipment and

supplies.

iv. As directed will secure equipment and resources needed for response

and recovery efforts.

v. Develop procedures to assess damages and means for restoration of

Parks and Recreation services.

k. Human Resources

i. Through the Human Resources Department maintain and update a

master contact list for all Town employees.

ii. Develop programs to maintain employee morale under the assumption

of extended work hours and difficult working conditions.

iii. Provide documentation of the event timeline.

iv. Provide information on insurance coverage

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Direction, Control and Coordination

EOC ManagerThe EOC Manager is responsible for carrying out the Incident Action Plan for the operational

period, planning Town-wide emergency activities, and ensuring that each of the support func-

tions and organizations involved in their activities provide situation reports on a regular basis.

The EOC Manager coordinates the activities of the Section Chiefs responsible for Operations,

Information and Planning, Logistics, and Finance/Administration.

The EOC General Staff is made up of the EOC Manager and the four Section Chiefs, which

include:

n Operations Section Chief

n Information and Planning Section Chief

n Logistics Section Chief

n Finance and Administration Section Chief

The EOC Manager leads the EOC General Staff and is responsible for:

n Coordinating the assigned activities of Town resources during emergency and recovery

incidents.

n Providing status reports to the Town Manager and/or Board of Commissioners.

n Maintaining the Town EOP and developing and maintaining EOC standard procedures.

EOC MANAGER

LIAISONOFFICER

PUBLICINFORMATION

OFFICER

SAFETYOFFICER

OPERATIONSSECTION CHIEF

INFORMATION & PLANNING

SECTION CHIEF

LOGISTICS SECTION CHIEF

FINANCE & ADMINISTRATION SECTION CHIEF

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Operations Section ChiefThe Operations Section Chief is responsible for managing all emergency field operations and

coordinates these activities with the other section chiefs. See the ICS 300 manual for specific

responsibilities of the Operations Section Chief. The EOC Manager shall designate this position,

based on the type of hazard and which organization is best suited to guide the efforts of field

personnel. The Operations Section Chief may also change following the transition from response

to recovery efforts. Since the types of necessary expertise vary in an all-hazards environment, it

is prudent to remain flexible.

The following functional branches comprise the Operations Section:

n Parks, Recreation & Cultural Resources

n Fire and Rescue

n Public Works

n Law Enforcement

n Emergency Medical Services

n Additional resources

A representative from each agency responsible for the above functional branches participates in

the Operations Section to ensure that field operations are coordinated.

Information and Planning Section ChiefThe Information and Planning Section Chief is responsible for planning services for the incident.

The IP Chief collects information needed for identifying and planning for upcoming emergency

activities. The EOC Manager shall designate this position, based on the type of hazard and

which organization is best suited to guide the efforts of field personnel. The operation period

shall be 12 hours.

Information and Planning includes the following functional units:

n Resources Unit

n Situation Unit

n Documentation Unit

n Demobilization Unit

A qualified representative from any Town Department may serve in any of the aforementioned

functional units in the Information and Planning Section.

Logistics Section ChiefThe Logistics Section Chief is responsible for providing the Operations Section with the

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equipment and resources it needs to complete its objectives and for coordinating with the

Information and Planning Section to provide resources for future emergency operations. The

EOC Manager shall designate this position, based on the type of hazard and which organization

is best suited to guide the efforts of field personnel. The Logistics Branch Officer coordinates the

activities of the following functional branches:

n Transportation

n Resource Support

n Mass Care

n Volunteer/Donations and Volunteer Management

A representative from each lead agency responsible for the above functional branches participates

in the Logistics Section to ensure that planning and communication activities are coordinated.

Finance and Administration Section ChiefThe Finance and Administration Section Chief oversees activities related to invoicing, projecting

disaster-related costs, and documenting costs and expenditures, including man-hours and over-

time. The Finance and Administration Section Chief is appointed by the EOC Manager from the

Finance Department. The Finance and Administration Section Chief works closely with section

chiefs and the functional branch lead agencies to ensure proper documentation of disaster-related

expenses. This includes expenses related to volunteers assisting in response and recovery (such

as tax deductions for donations).

The EOC Manager leads the EOC Command Staff and is responsible for:

n Coordinating the assigned activities of Town resources during emergency and recovery

incidents.

n Providing status reports to the Town Manager and/or Town Board.

n Maintaining the Town EOP and developing and maintaining EOC standard procedures.

The Command Staff in the EOC may consist of the Liaison Officer, the Safety Officer, and the

Public Safety Officer. Depending on the event and need, the Liaison Officer and the Safety Officer

may or may not be filled in the EOC. For most events the Public Information Officer will be filled.

Liaison Officer in the EOC will be responsible for coordinating and communication with outside

agencies as needed. The EOC Manager will handle this role unless the position is appointed.

Safety Officer in the EOC is responsible for overall responder and public safety. This position

will be filled as necessarily deemed by the EOC Manager. In most cases the Safety Officer func-

tion within the EOC will be the responsibility of the EOC Manager and the Operations Section.

The incident scenes should have a Safety Officer appointed and any concerns and problems

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Public Information Officer (PIO)The Public Information Officer (PIO) plays an important role in disseminating information to

those affected by an event in the Wake Forest area. The PIO:

a. Develops and present appropriate news information concerning disaster events

b. Direct all emergency public information efforts.

c. Designate a public information section within the EOC as the single official point of

contact for the media during an emergency.

d. Provide news releases, which have been cleared for release by the proper authorities, for

the media.

e. Check all media stories for accuracy of reports.

f. The following types of information shall be provided to the public by the PIO and

appropriate officials as soon as possible and in as much detail as possible.

1. Nature of disaster.

2. Location of disaster.

3. Time of disaster.

4. Need for evacuation from disaster area.

5. Location and hours of operation of shelters

6. Number of casualties, dead and injured if known

7. Agencies involved in response.

8. Scope of agency involvement.

9. Investigate and clarify rumors.

10. Check TV and radio broadcast for accuracy of reports.

11. Maintain a recent record of events

The Public Information Officer is responsible for gathering and controlling the release of accurate

and appropriate information. The PIO will maintain contact with the public contacting the EOC

for information. The types of information outlined shall be collected and disseminated as soon

as possible by the appropriate personnel. It is recognized that personnel involved in response to

a disaster have certain responsibilities for the protection of life and property, and will be under

varying degrees of mental and physical stress, it is also recognized that certified representatives

of the news media should be provided every opportunity for equal access to the scene of a disas-

ter response activity and to interview PIO approved personnel when it is consistent with safety

and effective operation.

The Incident Commander, or his designated representative, will provide a timely review of the

disaster to the Public Information Officer, to be followed, as appropriate, by additional details as

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they are available. The Public Information Officer, will be responsible for collection of informa-

tion from the Emergency Operations Center, and other sources and agencies and for the dissemi-

nation of information directly to the news media, for preparation of news releases, and, where ap-

propriate, for making announcements directly to the public via radio and/or television hookups.

In recognition of the public’s right to know as much information as possible about a disaster, the

various agencies involved in response will make every effort to cooperate by allowing certified

representatives of legitimate news media equal access to information and scenes of response

activities with safety of those individuals and rescue operations continuity as the primary factors.

Joint Information CenterThe Public Information Officer will work through the Wake County Joint Information Center

to disseminate information to the public. A JIC is either a physical or “virtual” operation where

Public Information Officers (PIO) from organizations including Wake Forest involved in inci-

dent management activities can compile and deliver critical emergency information, conduct

crisis communications, and perform other public-affairs functions. It is important for the Public

Information Officer to be supplying the JIC with the most current and accurate information

regarding incident management activities always. The JIC provides the organizational structure

for coordinating and disseminating official information.

Summary of Agency Roles & Emergency Support Functions

SECTIONS AND SUPPORT FUNCTIONS

LEAD AGENCY LINE OF SUCCESSION SUPPORT AGENCIES/PERSONNEL

Town of Wake Forest Emergency Policy Group

Town Board of Commissioners

1. Mayor 2. Mayor Pro Tem 3. Town Manager 4. CFO

• Town of Wake Forest Legal • Communications Director• Wake County EM• Fire Chief• Police Chief• EMS Chief• Others as needed

Emergency Operations Command Group

Town Manager’s Office

1. Town Manager 2. EOC Manager 3. CFO 4. Assistant to the Town

Manager

• EOC Manager • Fire Department• Police Department• Public Works• Public Information • Parks, Recreation & Cultural Resources

• Liaison Officer(s)

Emergency Operations Center Actions Group

Town Manager’s Office

1. Police Chief2. Fire Chief3. Director of Public

Works4. Director of Parks,

Recreation & Cultural Resources

• Operations Section Chief• Information and Planning Section Chief

• Logistics Section Chief• Administrative Services Section Chief

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Summary of Agency Roles & Emergency Support Functions

SECTIONS AND SUPPORT FUNCTIONS

LEAD AGENCY LINE OF SUCCESSION SUPPORT AGENCIES/PERSONNEL

Public Information Public Information Office

1. Communications & Public Affairs Director

• Town of Wake Forest Departments

• Wake County Joint Information Center (JIC)

• Private industry PIOs

Operations Section Department with primary responsibility for response: Fire, Police or Public Works

1. Chief 2. Department

Supervisor

• Fire/Rescue• Search• HazMat• Law Enforcement • Disaster Medical Services• Public Health• Animal Protection

Information and Planning Section

Department with primary responsibility for response

1. Designated by Chief or Director

• Communications• Situation & Documentation• Energy• PIO

Logistics Section Administrative Services

1. Purchasing Manager2. IT Staff

• Transportation• Mass Care• Resource Support• Volunteer/Donations & Volunteer Management

• Finance Staff

Administrative Services Section

Finance Department 1. Chief Financial Officer

2. Assistant Finance Director

3. Downtown Development Director

4. Finance Staff

• General Services• Fire/Rescue• Search• HazMat• Law Enforcement• Disaster Medical Services/EMS

• Public Health• Animal Protection

Transportation Community Development

1. Community Development Director

2. Public Works Director

• NCDOT• Planning/Transit Services Administrator

Communications Wake Forest Police Communications Center

Raleigh Wake ECC

1. Wake Forest Communications Supervisor

2. Communications Staff

• Municipal Call Centers• Call takers for non-emergency requests and rumor control

• Amateur Radio Emergency Services (ARES)

Public Works Public Works 1. Public Works Director2. Assistant Public

Works Director3. Public Works

Supervisor(s)

• Parks and Recreation• Information Technology• Police Department• Fire/Rescue

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Summary of Agency Roles & Emergency Support Functions

SECTIONS AND SUPPORT FUNCTIONS

LEAD AGENCY LINE OF SUCCESSION SUPPORT AGENCIES/PERSONNEL

Fire/Rescue Fire Department 1. Fire Chief 2. Fire Captain3. Fire Lieutenant

• Fire/Rescue• EMS• Fire Department• Police Department• Emergency Management Agency

Emergency Management

Town Manager’s Office

1. Town Manager2. EOC Manager

• Town Staff• Wake County Emergency Management

• FEMA

Mass Care and Human Services

Wake Human Services

1. Human Services Deputy Director

2. Human Services Revenue Director

3. Community Health Lead Physician

• Wake County Emergency Management

• WCPSS• Wake County EMS• Community Services• Area Hospitals• ARES

Public Health and Medical Services

Wake EMS 1. EMS Chief2. EMS Staff

• Wake County Public Health• Eastern Wake EMS• Wake County EMS

Search and Rescue Fire Department 1. Fire Chief 2. Fire Captain3. Urban Search and

Rescue (USAR) Team Leader

• Police Division• Mutual Aid emergency response agencies (fire, law enforcement, EMS)

• TFT-8 Urban Search and Rescue

• Volunteer Organizations• CERT• EMS• PIO • Regional Response Teams

Oil and Hazardous Materials Response

Fire Department 1. Fire Chief 2. Fire Captains3. HazMat Team Leader

• Facility Emergency Coordinator(s)

• Wake Emergency Management

• Local Emergency Planning Committee (LEPC)

• PIO• Health Department• HazMat Teams

Agriculture and Natural Resources

Public Works 1. Public Works Director • Department of Environment and Natural Resources (DENR)

• North Carolina Cooperative Extension Wake County Centers

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Summary of Agency Roles & Emergency Support Functions

SECTIONS AND SUPPORT FUNCTIONS

LEAD AGENCY LINE OF SUCCESSION SUPPORT AGENCIES/PERSONNEL

Energy Public Works 1. Public Works Director2. Assistant Public

Works Director

• Wake Forest Power• Wake Electric• Duke Energy Progress• PSNC

Public Safety and Security

Police Department 1. Police Chief2. Police Captains

• Municipal law enforcement• Wake County Sheriff’s Office

• PIO• NC Highway Patrol

Long-Term Community Recovery

Community Development Department

1. Community Development Director

• Town Staff• Emergency Management Agency (State & Local)

• FEMA• Wake Forest Fire

External Affairs Town Manager’s Office

1. Town Manager2. Communications &

Public Affairs Director

• Town Staff

EOC AssumptionsThe overall direction and control of emergency activities in a crisis are vested in the Town

Manager, Town Emergency Management Director, and Incident Commander.

The EOC can be activated in a timely manner upon the imminent or actual threat. In most

instances, emergency operations will be conducted locally with little or no outside assistance or

coordination.

The EOC has communication capabilities with most emergency services organizations.

Coordination of the Town of Wake Forest Emergency Operations, at all levels of government,

will be formulated and implemented in accordance with the Town of Wake Forest Emergency

Operations Plan.

Members of emergency services and support agencies are familiar with plans and procedures.

Representatives assigned to represent town departments at the EOC have decision-making

authority for their respective agencies.

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for emergency response agencies. Wake County has developed a Wake County Web EOC to be

used by the local emergency response agencies which will allow local agencies to view what the

county is viewing during an emergency. Access to the Wake County Web EOC is available to

senior staff of the Police and Fire Departments, Public Works Department, the Town Manager

and to the Public Information Officer.

GeneralThe primary responsibility for direction and control of emergency operations and response

efforts rests with local government. Upon request by the Town, Wake County Emergency

Management will augment local resources. The North Carolina Division of Emergency

Management (NCEM) will augment local emergency resources upon request by Wake County

Emergency Management, and/or the Town of Wake Forest EOC. All requests to Emergency

Management should flow through the Wake County EOC.

Emergency operations shall include all activities that are directed toward the preservation of life

and property, mitigation of the hazard or threat, establishing situation control, and recovery and

restoration of critical services.

The Town EOC Manager shall organize and coordinate EOC activities to provide for timely, ef-

fective, and flexible response efforts.

The Town EOC will be activated and staffed in accordance with the nature and severity of the

incident or threat, the agencies or jurisdictions involved, operational objectives and strategies

selected, and anticipated response/support requirements.

The Town EOC Manager or designee will notify Town administration when it is deemed advis-

able to activate the EOC.

EOC StaffingThe lines of succession apply to both staffing the Emergency Operations Center and to designat-

ing representatives to staff emergency efforts. Thus, lines of succession also denote those with

decision-making authority for their organizations in the event of an emergency, to include desig-

nating organizational representatives to fill positions in the EOC command framework. Agency

representatives appointed to represent agencies in the EOC are assumed to have full authority to

make decisions on behalf of their agencies for all activities related to emergency activities.

The Emergency Management Director and the EOC Manager will provide appropriate means for

the training and exercising of the EOC staff. Such training and exercising will be administered in

conjunction with Town of Wake Forest EOP and standard procedures.

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Branch Directors are responsible for ensuring that adequate clerical/administrative assistance is

provided to support their respective needs.

Each agency representative is responsible for ensuring that alternate personnel are designated

and properly trained for EOC operations and shift changes.

EOC security is coordinated by the Police Department. The EOC Manager must authorize access

to the EOC (other than pre-designated staff).

Multijurisdictional Coordination and ControlIf a large or wide-scale emergency occurs in the Town of Wake Forest and crosses governmental

boundaries, the incident may require a more complex level of resource or information manage-

ment. This will be accomplished by using a Multiagency Coordination System.

The Multiagency Coordination System allows for resources to be integrated into a common

framework for managing and supporting the incident. In essence, this system will allow for the

sharing of resources, information and facilities on a holistic level while allowing the Incident

Managers to maintain and operate their own command centers.

The primary functions of Multiagency Coordination Systems are to:

n Support incident management policies and priorities.

n Facilitate logistics support and resource tracking.

n Make resource allocation decisions based on incident management priorities and not

jurisdictional boundaries.

n Coordinate incident-related information that affects all involved jurisdictions.

n Coordinate interagency and intergovernmental issues regarding incident.

n Develop management policies, priorities, and strategies.

n Direct tactical and operational responsibility for the conduct of incident management.

n Other activities as prescribed by the Incident Commander.

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Information Collection and DisseminationIn the event of an emergency in the Town of Wake Forest, Town officials and citizens alike will

seek and need information regarding the event. Each department in the Town will be called

upon for critical information beneficial to the operational planning of the EOC. The Public

Information Officer and other town staff will be essential to the dissemination of information to

the public.

Prior to, during, and after an event the ICS-214 Activity Log Form (see appendix) shall be com-

pleted for proper documentation of the towns response to the event. All ICS-214 forms should be

turned in at the conclusion of the event.

Pre-IncidentPrior to an incident occurring, emergency responders will conduct emergency awareness pro-

grams and education programs through resources including but not limited to special events,

Web site information, and video. Pre-evacuation surveys will also be complete to pre-determine

evacuation routes and the individual needs of target hazards within the Town. The Public

Information Officer (PIO) will coordinate with local media and utilize Town resources to distrib-

ute essential information, answer questions, correct misinformation, and control rumors.

IncidentDuring an emergency, the Planning Section will compile ICS forms (see appendix) related to the

incident. The Public Information Officer (PIO) will play a vital role in disseminating information

from the EOC. This information includes incident updates, evacuation orders, weather condi-

tions, and any other information the PIO deems appropriate at the time. The PIO will schedule

news conferences as needed to update citizens through the coordinated release of information

based on factual assessments of the situation. The PIO will also oversee the phone bank effort,

which is staffed by Frontline Force.

Post-Incident At the conclusion of an incident, the EOC will compile an Incident after Action Report gathering

all of the information collected, disseminated and dispersed during the incident. This is also an

appropriate time to have citizen’s complete post-evacuation surveys while emergency responders

assess the effectiveness of the scope and effectiveness of the information effort.

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Administration, Finance, and Logistics

Emergency Services Dispatching CenterThe emergency communications center operates continuously 24 hours per day and is adminis-

tered by the Raleigh/Wake 9-1-1 service and Wake Forest Police Department.

Operational ReadinessThe operational readiness of the EOC is the responsibility of the Emergency Management

Director. Specific responsibilities prior to activation include:

n Developing and maintaining a primary EOC and an alternate EOC.

n Developing and maintaining EOC SOPs and staffing rosters with primary and alternate

personnel for each key position in the EOC.

n Maintaining an Emergency Management computer system to manage information and

resources required for emergency operations and dissemination of information to other

levels of government, the public, and the private sector.

n Have proper ICS forms available for the EOC including ICS 201 Incident Briefing,

ICS 202 Incident Objectives, ICS 203 Organization Assignment List, ICS 205

Communication Plan, ICS 208 Safety Plan, ICS 211 Check In List, ICS 215 Unit Activity

Log, and others as needed. These forms can be available in hard copy or electronically.

n Coordinating termination of EOC operations and close-out activities to include:

1. EOC after-action review

2. After-action reports

EOC FacilitiesFacilities to be used as an EOC are provided by the Town. This includes furnishings, supplies,

equipment, and communications necessary to sustain operations and to support the opera-

tions staff. Expendable supplies and materials will be provided and maintained through the

Administrative Services Department at the Warehouse.

With its communications equipment and backup generator the Public Safety Training room will

be the primary EOC. The Board Chambers will serve as the secondary EOC should the Public

Safety Center be unusable.

CommunicationsThe Public Information Officer will develop procedures to activate additional EOC communica-

tions support personnel and to expand the EOC communications capability, as required. These

procedures will address the provisions for EOC message handling to include record keeping and 129

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documentation, distribution/internal message flow, and coordination of incoming and outgoing

information with the Public Information Officer and others.

Records and ReportsExpenditures and obligations of public funds during emergency operations must be recorded by

the responsible agencies in accordance with Town policies and procedures.

The Finance and Administration Section has responsibility for distributing approved forms for

this purpose, and for collecting and processing them during and after an emergency.

Narratives and operational journals of response actions will be kept by all agencies with emer-

gency responsibilities.

Consumer ProtectionConsumer complaints concerning alleged unfair or illegal business practices during emergencies

will be referred to the Consumer Protection section of the NC Attorney General’s office.

Non-DiscriminationThere will be no discrimination on grounds of race, color, religion, nationality, sex, age, or

economic status in the execution of emergency preparedness, response, or relief and assistance

functions.

Agreements and ContractsAgreements and contracts must be entered into by duly authorized officials and, where practi-

cable, will be formalized in writing prior to performance.

Should local government resources prove to be inadequate during emergency operations, re-

quests for assistance may be made to other governmental jurisdictions, volunteer agencies, and

the private sector in accordance with existing or emergency negotiated agreements (e.g., mutual

aid agreements).

Organizations responsible for implementing this plan must provide for their own administrative

needs. They must also prepare and maintain a resource list for use in carrying out their emer-

gency responsibilities.

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Plan Development and MaintenancePrimary responsibility for coordinating the plan development and maintenance process rests

with the Town’s Emergency Management Director.

Operational Plans and Supporting Standard Operating ProceduresOperational plans and supporting SOPs will be developed in conjunction with department direc-

tors, emergency services representatives, and various supporting organizations.

RevisionsPeriodic revisions to this plan will be identified by appropriate signatures and approval dates.

The Emergency Management Director is responsible for performing periodic reviews of plans

and SOPs with appropriate agencies and departments. The revision process will include incor-

poration of necessary changes based upon periodic tests, drills, and exercises, or actual events.

Revisions will be appropriately communicated to all personnel referenced in this plan.

Training and ExercisesThe Town of Wake Forest Emergency Management Director, in cooperation with emergency

services agencies, will schedule and conduct required training activities to ensure emergency

response capabilities and certification. Training calendars will be provided periodically to inform

interested personnel.

As a minimum, this plan shall be exercised in accordance with the Department of Homeland

Security and Federal Emergency Management Agency’s four-year exercise plan.

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Appendix

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APPENDIX A

Operational Appendix

PurposeThe Operations Section supports all tactical emergency response assets, regardless of agency

affiliation or type of asset. The Operations Section orchestrates strategic support to all emergency

response operations. The Operations Section implements the Emergency Operations Center

(EOC) Action Plan and facilitates the direction of and makes changes based on the needs of

the emergency. The Operations Section staff must evaluate the potential economic, social and

environmental impacts of the disaster on its citizens, while managing response to the conditions

within the town. Additionally, the Operations Section staff must consider whether an emergency

in a neighboring jurisdiction could impact the Town of Wake Forest, or draw upon resources

normally available to the town.

When fully staffed, the Operations Section may include each of the following positions. If staff-

ing is not available for each position, the duties assigned to the unfilled position are the responsi-

bility of the Operations Section Chief.

n Law Branch

n Fire Branch

n EMS Branch

n Engineering/Public Works Branch

ObjectivesThe Operations Section carries out the objectives of the EOC Action Plan and requests additional

resources as needed. The Operations Sections primary responsibilities in a disaster/emergency

are to:

n Manage tactical operations.

n Assist in the development of the Operations Section portion of the EOC Action Plan.

n Request, coordinate and manage resources needed to implement the Operations Section

tactics as a part of the EOC Action Plan development.

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APPENDIX B

Planning Section Checklist

Responsibilities

1. Ensure that the responsibilities of the Planning Section are carried out, to include:

a. Ensure collecting, analyzing, and displaying of situation information

b. Preparing periodic Situation Reports

c. Preparing and distributing the EOC Action Plan and facilitating the Action

Planning meeting

d. Conducting Advance Planning activities and report

e. Providing technical support services to the various EOC sections and branches

2. Documenting and maintaining files on all EOC activities.

3. Establish the appropriate level of organization for the Planning Section.

4. Ensure the early and continued coordination with the Planning Sections of other

activated EOCs within the County.

5. Exercise overall responsibility for the coordination of branch/unit activities within the

section.

6. Keep the EOC Manager informed of significant issues affecting the Planning Section.

7. In coordination with the other Section Chiefs, ensure that Branch Status Reports and

Situation Status Reports are used to develop the EOC Action Plan.

8. Supervise the Planning Section.

Activation Phase

n Follow the generic Activation Phase Checklist. (below)

n Ensure that the Planning Section is set up properly and appropriate personnel,

equipment, and supplies are in place, including maps and status boards.

n Based on the situation, activate branches within the section as needed and designate

Branch or Unit Leaders for each element per the EOC Organization Chart.

n Request additional personnel for the section as necessary to maintain a 24-hour

operation.

n Establish contact with all activated EOCs within the County and coordinate Situation

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Status Reports with their Planning Sections.

n Meet with Operations Section Chief and obtain and review any major incident reports.

n Review responsibilities of branches in section develop plan for carrying out all

responsibilities.

n Make a list of key issues to be addressed in the EOC Action Plan process by consulting

with Section Chiefs, including specific objectives to be accomplished during the initial

Operational Period.

n Keep the EOC Manager informed of significant events.

n Adopt a proactive attitude, thinking ahead and anticipating situations and problems

before they occur.

Operational Phase

n Ensure that Planning position logs and other necessary files are maintained.

n Ensure that the Situation Analysis Unit is maintaining current information for the

Situation Status Report.

n Ensure that major incidents reports and branch status reports are completed by the

Operations Section and are accessible by Planning Section.

n Ensure that a Situation Status Report is produced and distributed to all EOC Sections

prior to the end of the operational period.

n Ensure that all status boards and other displays are kept current and that posted

information is neat and legible.

n Ensure that the Public Information Officer has immediate and unlimited access to all

status reports and displays.

n Conduct periodic briefings with section staff and work to reach consensus among staff

on section objectives for forthcoming operational periods.

n Facilitate the EOC Managers Action Planning meetings approximately two hours before

the end of each operational period.

n Ensure that objectives for each section are completed, collected, and posted in

preparation for the next Action Planning meeting.

n Ensure that the EOC Action Plan is completed and distributed at the start of the next

operational period.

n Work closely with each branch/unit within the Planning Section to ensure the section

objectives as defined in the current EOC Action Plan are being addressed.

n Ensure that the Advance Planning Unit develops and distributes a report that highlights

forecasted events or conditions likely to occur beyond the forthcoming operational

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period (usually within the next 36-72 hours) particularly those situations which may

influence the overall strategic objectives of the EOC.

n Ensure that the Documentation Unit maintains files on all activities related to the event,

and provides reproduction services for the EOC, as required.

n Provide technical services, such as GIS and other technical specialists to all EOC

sections as required.

n Ensure that fiscal and administrative requirements are coordinated through the Finance/

Administration Section.

Demobilization Phase

n Follow the generic Demobilization Phase Checklist. (below)

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emergenCy oper aTions CenTer CheCklisT

INITIAL ACTIVATION

Upon receipt of a confirmed/valid warning message or by being made aware of an incident, emergency, or impending event that may necessitate the activation of the Emergency Operations Center, the Emergency Management Director will gather as much information about the event as possible and determine if the circumstances warrant recommending activation.

If the incident or situation warrants it, recommend to the Mayor, the issuance of a Proclamation of a State of Emergency

Make or cause to make contact with all appropriate EOC staff and/or all persons that should report to the EOC

Prepare an initial briefing to include, but not be limited to: • The scope and known specifics of the incident that has caused the EOC to be activated. • The names and locations of Incident Commanders and Incident Command Posts. • Location of the incident(s) (i.e. town wide, area, or specific location, etc.) • Number of units or personnel currently assigned or dispatched to the incident(s) • Number of currently known injured or dead • Weather conditions • Initial personnel that will man the EOC • The expected time period of activation • Security / Safety • Sign in and sign out process • Messaging • Communications (i.e. telephone number assignments, radio assignments, etc.)

Establish EOC incident command

Ensure that personnel are assigned to and understand their assignment to one or more of the five groups: Command, Operations, Planning, Logistics, Finance

Turn on all electronic displays

Turn on and ensure operation of all computer equipment and software

Insure operation all telephones

Ensure sufficient workspace and work equipment is on hand and in good working condition• Pens• Paper • Computers• Forms • Other materials

Start an EOC event/incident log (major events)

Prepare an Incident Action Plan (IAP)

Contact Wake County EOC, submit initial Situation Report

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FULL / PARTIAL CONTINUED ACTIVATION

Conduct a full briefing when EOC staff has arrived

The briefing should include but not be limited to: • The scope and known specifics of the incident that has caused the EOC to be activated • The names and locations of Incident Commanders and Incident Command Posts • Location of the incident(s) (i.e. town wide, area, specific location, etc.) • Number of units or personnel currently assigned or dispatched to the incident(s) • Number of currently known injured or dead• Weather conditions • Expected time period of activation • Security / Safety • Sign in and sign out process • Messaging • Communications (i.e. telephone number assignments, radio assignments, etc.) • “Housekeeping” • Maps • Group assignments • Likelihood of a “second shift” requirement

Continue briefings as often as necessary, but at least every two hours to update staff on new information and to be updated by them on their activity

Establish and maintain contact with the Wake County EOC

Receive and process resource request

Establish and maintain communications with: • On scene incident commanders / command posts• County agencies as appropriate • Communications Center • Utilities / NCDOT as appropriate • Media (through the Public Information Officer)

Maintain the level of EOC activation as appropriate or until the incident is terminated

Prepare IAP for each shift

Submit follow up reports and Situation Reports

As necessitated by the incident as it progresses, contact additional personnel for activation or possible activation

CLOSING OR DEACTIVATING THE EOC

When it is determined that closure of the EOC is imminent, prepare and hold a final briefing / debriefing. This debriefing should allow each EOC staff member to make comments, suggestions and offer a “thumbnail” critique of specific actions or inactions.

During the debriefing you may wish to include:• Return of equipment• Reports that are due or need to be collected• Final reminders of safety or security• Overall EOC performance• Success stories (or not so successful stories)• Lessons learned• Date and time of the incident/emergency/disaster response critique

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Only close or deactivate the EOC if the incident or incidents that caused it to open have been terminated or all actions have successfully been concluded

If a Proclamation of a State of Emergency has been issued, ensure that a Proclamation Terminating a Town State of Emergency is also issued. It is recommended that such a proclamation terminating the emergency not be issued until all activity regarding the incident(s)/emergency/disaster have concluded, including debris management. You may wish to consult with State Emergency Management prior to formally terminating an emergency.

Make backups or archives of all computer records

Print copies of reports or other documents that will be necessary to present to state/federal agencies

Collect all damage assessment reports or reports from other agencies relative to the incident(s)/emergency/disaster

Gather and return all rented or borrowed equipment

Turn off displays

Return telephones and telephone books and other supplies to their storage locations

Clean or have the EOC cleaned and ready for the next event

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APPENDIX C

Logistics

The Logistics Section will accomplish the following specific objectives during a disaster:

n Collect information from other sections to determine needs and prepare for expected

operations.

n Coordinate provision of logistical support with the EOC Manager.

n Prepare required reports identifying the activities performed by the Logistics Section.

n Determine the Town’s logistical support needs and plan for both immediate and long-

term requirements.

n Maintain proper and accurate documentation of all actions taken and all items procured

to ensure that all required records are preserved for future use and FEMA filing

requirements.

Responsibilities1. Ensure the logistics function is carried out in support of the Emergency Operations

Center (EOC). This function includes providing communication services, shelters,

personnel, facilities, and transportation services as well as arranging for food, lodging,

and other support services to the EOC and its supporting facilities.

2. Establish the appropriate level of branch and/or unit staffing within the Logistics Section,

continuously monitoring the effectiveness of the organization and modifying as required.

3. Ensure section objectives, as stated in the EOC Action Plan are accomplished within the

operational period or within the estimated time frame.

4. Coordinate closely with the Operations Section Chief to establish priorities for resource

allocation to activated EOCs within the jurisdiction.

5. Keep the EOC Manager informed of all significant issues relating to the Logistics Section.

6. Supervise the Logistics Section.

Activation Phase

n Follow the generic Activation Phase Checklist.

n Ensure the Logistics Section is set up properly and that appropriate personnel,

equipment, and supplies are in place, including maps, status boards, and other resource

directories.

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n Based on the situation, activate Branches/Units within the Section as needed and

designate Branch and Unit Leaders for each element.

n Mobilize sufficient Section staffing for 24-hour operations.

n Establish communications with Logistics Sections in activated EOCs within the

jurisdiction.

n Advise Logistics Section Branches and Units to coordinate with appropriate branches in

the Operations Section to prioritize and validate resource requests

n Meet with the EOC Manager and General Staff and identify immediate resource needs.

n Meet with the Finance Section Chief and determine level of purchasing authority for the

Logistics Section.

n Assist Branch and Unit Leaders in developing objectives for the section as well as plans

to accomplish their objectives within the first operational period, or in accordance with

the Action Plan.

n Provide periodic Section Status Reports to the EOC Manager.

n Adopt a proactive attitude, thinking ahead and anticipating situations and problems

before they occur, especially regarding the acquisition, movement, and deployment of

resources.

Operational Phase

n Ensure that Logistics Section position logs and other necessary files are maintained.

n Meet regularly with Section staff and work to reach consensus on section objectives for

forthcoming operational periods.

n Provide the Planning Section Chief with the Logistics Section objectives at least 30

minutes prior to each Action Planning meeting.

n Attend and participate in EOC Action Planning meetings.

n Ensure that the Procurement Unit coordinates closely with the Fiscal Unit in the Finance

Section, and that all required documents and procedures are completed and followed.

n Ensure that transportation requirements, in support of response operations, are met.

n Ensure that all requests for facilities and facility support are addressed.

n Ensure that all resources are tracked and accounted for, as well as resources ordered

through Mutual Aid.

n Provide section staff with information updates as required.

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APPENDIX D

Finance Section Checklist

PurposeThe Finance Section is responsible to organize and operate the finance and IT actions for the

EOC; arrange for emergency purchasing and financing of resources and services; participate

in development and implementation of the EOC Action Plan; and activate and supervise the

Finance Section staff. When fully staffed, the Finance Section Chief may fully or partially activate

the section with the following positions.

n Cost Recovery/Documentation Unit

n Fiscal Unit

n Compensation and Claims Unit

n IT Unit

ObjectivesTo carry out its responsibilities, the Finance Section will accomplish the following objectives

during a disaster:

1. Determine the extent to which the Town’s computer systems are accessible and/or usable.

2. Determine if the Town’s bank can continue handling financial transactions.

3. Maintain to the extent possible the financial continuity of the Town (payroll, payments

and revenue collection).

4. Upon declaration of a disaster by the State and/or Federal Governments, coordinate with

disaster agencies to initiate the recovery of Town costs.

5. Coordinate with the other sections and departments the collection and documentation of

costs pertaining to the disaster/emergency both for cost recovery purposes and to insure

prompt vendor payments.

6. Coordinate with disaster assistance agencies and the impacted Town departments for

the required inspections, documentation, audits and other necessary work in order to

recover costs.

Responsibilities

1. Ensure that all financial records are maintained throughout the event or disaster.

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2. Ensure that all on-duty time is recorded for each person staffing the EOC.

3. Ensure that all on-duty time sheets are collected from Field Level Supervisors or Incident

Commanders and their staff, who are assigned within the entire jurisdiction.

4. Ensure that there is a continuum of the payroll process for all Town employees

responding to the event or disaster.

5. Determine purchase order and purchasing card limits for the procurement function in

Logistics.

6. Ensure that workers’ compensation claims, resulting from the response to the event or

disaster by employees, are processed within a reasonable time, given the nature of the

situation.

7. Ensure that all travel and expense claims are processed within a reasonable time, given

the nature of the situation.

8. Provide administrative support to the EOC Sections as required.

9. Activate units within the Finance/Administration Section as required and monitor

section activities continuously and modify the organization as needed.

10. Ensure that all recovery documentation is accurately maintained during the response

and submitted on the appropriate forms to Federal Emergency Management Agency

(FEMA).

Activation Phase

n Ensure that the Finance/Administration Section is set up properly and that appropriate

personnel, equipment, and supplies are in place.

n Based on the situation, activate units within the Section as needed and designate Branch

Coordinators for each element.

n Ensure that sufficient staff is available for a 24-hour schedule, or as required.

n Ensure there is coordination with all activated EOCs within Wake County for the

purpose of gathering and consolidating response cost estimates and other related

information.

n Meet with the Logistics Section Chief and review financial and administrative support

requirements and procedures. Determine the level of purchasing authority to be

delegated to Logistics Section.

n Meet with all Unit Leaders and ensure that responsibilities are clearly understood.

n In conjunction with Unit Leaders, determine the initial Action Planning objectives

operational periods.

n Notify the EOC Manager when the Finance/Administration Section is operational.

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n Adopt a proactive attitude, thinking ahead and anticipating situations and problems

before they occur. If there is any indication that the jurisdiction can no longer support

the costs of the response and/or recovery, the EOC Manager needs to be informed

immediately.

Operational Phase

n Ensure that Finance/Administration position logs and other necessary files are

maintained.

n Ensure that displays associated with the Finance/Administration Section are current and

that information is posted in a legible and concise manner.

n Participate in all Action Planning meetings.

n Brief all Unit Leaders and ensure they are aware of the EOC objectives as defined in the

Action Plan.

n Keep the EOC Manager, General Staff, and individual Agency Administrators aware of

the current fiscal situation and other related matters, on an on-going basis.

n Ensure the Cost Recovery Unit maintains all financial records throughout the event or

disaster.

n Ensure the Time Keeping Unit tracks and records all agency staff time.

n Ensure departments are coding their time correctly in accordance with the specific

policies for disaster cost tracking.

n In coordination with the Logistics Section, ensure that the Procurement Unit processes

purchase orders and develops contracts in a timely manner.

n Ensure that the Compensation and Claims Unit processes all workers’ compensation

claims resulting from the disaster, in a reasonable time frame, given the nature of the

situation.

n Ensure that the Time Keeping Unit processes all time sheets and travel/expense claims

promptly through the town budget and payroll.

n Ensure that the Finance/Administration Section provides administrative support to other

EOC Sections as required.

n Ensure that all recovery documentation is accurately maintained during the response,

and submitted on the appropriate forms to FEMA.

n Compute costs for use of equipment and facilities owned, rented, donated, or obtained

through mutual aid.

n Obtain information regarding equipment use times.

n Ensure that each section is documenting cost recovery information from the onset of the event

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n Meet with all EOC staff to review EOC position logs, journals, all Status Reports, and

Action Plans to determine additional cost recovery items that may have been overlooked.

n Act as the liaison for the jurisdiction with the disaster assistance agencies, to coordinate

the cost recovery process.

n Prepare all required state and federal documentation as necessary to recover all allowable

disaster response and recovery costs.

n Prepare and maintain a cost report for the EOC Manager, and Elected/Executive

representatives. The report should provide cumulative analyses, summaries, and total

expenditures for the jurisdiction (for information purposes).

n Organize and prepare records for final audit.

n Coordinate vendor contracts, not previously addressed by existing approved vendor lists.

n Coordinate all matters involving the need to exceed established purchase order limits.

n Prepare and sign contracts as needed and obtain concurrence from the Finance/

Administration Section Chief, per existing policy and procedures.

n Ensure that all contracts identify the scope of work and specific site locations.

n Negotiate rental rates not already established, or purchase price with vendors as

required.

n Warn vendors as necessary, regarding unethical business practices, such as inflating

prices or rental rates for their merchandise or equipment during disasters. There are both

State and Federal penalties for price gouging during disasters.

n Finalize all agreements and contracts, as required.

n Complete final processing and send documents for payment.

n Verify costs data in the pre-established vendor contracts and/or agreements.

n Ensure that the purchase orders and contracts are developed in a timely manner.

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APPENDIX D-1

Finance Expenditure Tracking

PurposeThe Town of Wake Forest may be reimbursed from state and/or federal sources for disaster-relat-

ed expenses. The purpose of this section is to provide guidance on the record keeping require-

ments for claiming such expenses.

Eligible ExpensesEligible costs are extraordinary costs incurred while providing emergency service required by

the direct impact of a declared disaster and which service is the responsibility of the applicant

agency. Eligible costs are generally considered to be the net costs over and above any increased

revenue or subsidy for the emergency service. Ineligible expenses include costs for standby per-

sonnel and/or equipment and lost revenue.

Record Keeping RequirementsState and federal governments require very detailed information. Funding will be approved or

denied based upon the information supplied by applicant agencies. Documentation supporting

all costs claimed will be required, and all information must relate back to individual original

source records. The following guidelines should be followed when documenting disaster-related

reimbursable expenses:

n Costs and revenues associated with emergency operations should be segregated from

normal operating expenses.

n Separate records should be maintained for each vehicle and piece of heavy equipment

used for emergency operations.

n Vehicle and equipment documentation should include the miles and/or hours operated

by location and by operator.

n Vehicle operating expenses should include fuel, tires, tubes and maintenance.

n Labor costs should be compiled separate from vehicle and/or equipment expenses.

n Equipment documentation should include exactly where the equipment was used and for

what; hours and minutes used; and the name of the equipment operator if applicable.

n Revenues and subsidies for emergency operations must be subtracted from any costs

claimed.

n Requisitions, purchase orders, and invoices must be maintained for all supplies,

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materials and equipment expenses claimed.

n Costs for supplies and materials must include documentation of exactly where resources

were used and for what purpose.

n All non-competitive procurements must be justified.

Expenditure tracking should commence upon notice or obvious occurrence of disasters

that require expense of labor, equipment use, materials, and other expenses. The Incident

Commander(s) and EOC staff are responsible for maintaining written records of all disaster-relat-

ed personnel overtime, requests for supplies, equipment and contract personnel, and receipts for

emergency purchases of supplies, equipment and other disaster-related expenses.

The Finance Section will compile reports, including total expenditures by category. The Finance

Section Chief will submit a summary report on total costs to the Emergency Operations Center

Manager as requested. This information will be used for state and federal disaster assistance

applications. The expenditure data and documentation is vital to state and federal agencies for

requesting financial assistance during and after the disaster.

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APPENDIX D-2

Information Technology (I.T.)

Responsibilities

n Validate EOC activation call list is accurate and maintained when personnel changes take

place, or as requested by the EOC.

n Monitor and maintain network security services to assure client servers and desktops are

protected from virus, spyware/grayware, malware and unauthorized access.

n Monitor and maintain shared file and print servers to assure file and print services are

available.

n Monitor and maintain backup service to assure servers and files are being backed up and

recoverable.

n Maintain adequate documentation of systems and services supporting EOC activations.

n Ensure that all necessary voice and data communications lines remain operational.

n Monitor and maintain network devices to assure LAN connectivity and Internet access.

n Monitor and maintain Active Directory serves to assure network authentication services

are available.

n Monitor Office 365 services to assure hosted email and file services are available.

n Monitor and maintain telephone service support for end-users.

n Attend any necessary EOC Operations training as recommended from EOC staff.

Activation Phase

n Assure designated personnel are available for activation.

n Assure activated personnel follow the EOC Operations check-in procedures for EOC

activations.

Operational Phase

n Assure availability of assigned personnel to respond to ad-hoc needs for supporting

desktops, servers, backup, and file and print services as needed.

n Review and update procedures for supported systems as needed and/or requested by

EOC staff.

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Demobilization Phase

n Perform post-mortem from incident management reports and submit reports to

designated EOC contact.

n Release personnel from EOC Activation Duty as appropriate.

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Appendix D-3

Local Vendor Accounts and Contacts

CONTACT VENDOR EMAIL PHONE

Buddy Willis B & W Hardware wakeforesthardware@gmail.com 919-556-3562

Matthew Tinor Benchmark mtinor@benchmark\net.com 919-678-6159

LaDonna Abbacchi City Supply ladonna.abbacchi@cityelectricsupply.com

919-261-0443

James Holding Holding Oil james@holdingoil.com 919-556-3604919-819-1972 (mobile)

Chris Kraft Home Depot chris_kraft@homedepot.com 919-562-2202

Lowe’s 919-554-6420

Terry Weaver Shealy Electric tweaver@borderstates.com 800-868-7248843-319-4078 (mobile)

Ron Taylor Sunrock rtaylor@thesunrockgroup.com 919-747-6400919-218-3602 (mobile)

Lonnie Moore TEMA lonnie.moore@ncemcs.com 919-876-4603800-662-7598 (after hours)

Bernie Senter Triad Equipment bernie@triadequip.com 919-554-1444919-495-0865 (mobile)

Walmart 919-562-2921

Scott Gupton Wesco sgupton@wesco.com 919-839-7600252-916-3493 (mobile)

Womack Electric 919-554-1547

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Appendix E

Human Resources

Responsibilities

n Provide personnel resources as requested in support of the EOC and Field Operations.

n Identify, recruit, and register volunteers as required.

n Develop an EOC organization chart.

n Assist with WEBEOC

Activation Phase

n With a Phase I activation notification should be made to employees that employees may

be subject to call back outside their normal work hours.

n With a Phase II, III or IV activation employees should be notified of their need to report

to work including times outside of normal work hours.

n Follow the generic Activation Phase Checklist.

Operational Phase

n Establish and maintain position log and other necessary files.

n Develop a large poster size EOC organization chart depicting each activated position.

Upon check in, indicate the name of the person occupying each position on the chart.

The chart should be posted in a conspicuous place, accessible to all EOC personnel.

n Coordinate with all EOC staff, including volunteers, to receive a current situation and

safety briefing upon check in.

n Establish communications with volunteer agencies and other organizations that can

provide personnel resources.

n Process all incoming requests for personnel support. Identify the number of personnel,

special qualifications or training, where they are needed, and the person or unit they

should report to upon arrival. Determine the estimated time of arrival of responding

personnel, and advise the requesting parties accordingly.

n Maintain a status board or other reference to keep track of incoming personnel

resources.

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n To minimize redundancy, coordinate all requests for personnel resources from the field

level through the EOC prior to acting on the request.

n Determine the need for crisis counseling for emergency workers, acquire a mental health

specialist as needed.

Demobilization Phase

n Follow the generic Demobilization Phase Checklist.

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Appendix F

Damage Assessment

PurposeThis Damage Assessment Appendix describes the coordinating processes used to ensure the

timely and accurate assessment and reporting of damages in the Town of Wake Forest after an

emergency or disaster. Damage assessment activities provide an evaluation (in dollars) of the

estimated cost for damages or loss to agriculture, infrastructure, real property (County, state and

private) and equipment. The Appendix directs and controls the assessment of overall damage

to public and private property, providing a basis for an emergency declaration and/or disaster

assistance. It provides procedures to estimate the nature and extent of the damages and outlines

details of the damage assessment process as required by the State of North Carolina for determi-

nation of the need for a request for a Presidential Disaster Declaration as outlined in the Stafford

Act.

ScopeThis Appendix applies to all Town of Wake Forest departments and agencies and private entities

involved in planning and performing post-event damage assessments. It covers a broad scope of

responsibilities, assignments and standard forms to be used in the overall assessment process. It

efficiently and accurately performs damage assessments of property damage so that emergency

personnel will have the appropriate information for decisions on emergency declarations or

request for assistance.

Policies

n The Initial Damage Assessment (IDA) results will be reported to the Wake County

Emergency Operations Center within 72 hours of the incident (Web EOC –primary; Fax

or Call – secondary);

n The first priority for damage assessment may to be to assess Town/ County structural/

infrastructure damage;

n A Federal/State supported Preliminary Damage Assessment will be conducted in

coordination with County to verify IDA results and determine long-term needs. This

data will be used to determine the need for a Presidential Disaster Declaration;

n An estimate of expenditures and obligated expenditures will be submitted to the County

before a Presidential Disaster declaration is requested;

n Additional reports will be required when requested by the EOC Manager depending on

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the type and magnitude of the incident;

n The approval to expend funds for response and recovery operations will be given by the

Town Manager. Each department or agency should designate a responsible person to

ensure that actions taken and costs incurred are consistent with identified missions.

DefinitionsInitial Damage Assessment (IDA): Independent County review and documentation of the impact

and magnitude of a disaster on individuals, families, businesses, and public property. This report

is due into Wake County EOC within 72 hours of disaster impact. The Governor will use this

information to determine if a Preliminary Damage Assessment needs to be requested from FEMA

in response to outstanding needs.

Preliminary Damage Assessment (PDA): A joint venture between FEMA, State and local govern-

ment to document the impact and magnitude of the disaster on individuals, families, businesses,

and public property. The Governor will use the information gathered during the PDA process to

determine whether Federal assistance should be requested.

OrganizationThe EOC Manager is the coordinator and responsible for damage assessment, collection of

the data, and preparation of necessary reports through the functions of ESF 14, Long Term

Community Recovery and Mitigation. Damage assessments will be conducted by qualified,

trained local teams. As damage assessment reports are received, they will be compiled, consoli-

dated, and submitted to the Wake County EOC. Wake County will be an important partner for

the town in developing its long term recovery plan.

ConCepT of oper aTions

SituationFollowing any significant disaster/emergency, a multitude of independent damage assessment

activities will be conducted by organizations including the American Red Cross, insurance com-

panies, utility companies, and others. Outside of these assessments, a series of local, state and

federal damage assessment activities will we also conducted.

During the recovery phase, the Town will conduct a systematic analysis of the damage to public

and private property to estimate the damage based upon actual observation and inspection.

Damage assessment will be performed on an urgent basis to provide an initial estimate of dam-

age. A damage estimate of public and private property is required for the Town to determine

actions needed, the establishment of properties, and the allocation of government resources, and

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if any, outside assistance will be required.

Based on the local damage assessment reports, the Governor may request a Presidential declara-

tion of a “major disaster”, “major emergency”, or a specific federal agency disaster declaration

(Small Business Administration, Department of Agriculture, Corps of Engineers, etc.) to augment

state/local/private disaster relief efforts. The President, under a “major emergency” declaration

may authorize the utilization of any federal equipment, personnel and other resources. The

President under a “major disaster” declaration may authorize two basic types of disaster relief

assistance:

Individual Assistance (IA) Individual Assistance provides assistance to individuals for the following:

n Temporary housing;

n Individual and family grants (IFG);

n Disaster unemployment assistance;

n Disaster loans to individuals, businesses and farmers;

n Agricultural assistance;

n Legal services to low-income families and individuals;

n Consumer counseling and assistance in obtaining insurance benefits;

n Social security assistance;

n Veterans assistance; and

n Casualty loss tax assistance.

Public Assistance (PA) Public Assistance provides assistance to government entities for the following:

n Debris removal;

n Emergency protective measures; and

n Permanent work to repair, restore or replace road systems, water control facilities, public

buildings and equipment, public utilities public recreational facilities, etc.

Assumptions

n Fast and accurate damage assessment is vital to effective disaster responses;

n Damage will be assessed by pre-arranged teams of Town personnel;

n If promptly implemented, this plan can expedite relief and assistance for those adversely

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n A catastrophic emergency will require the expenditure of large sums of Town funds.

Financial operations will be carried out under compressed schedules and intense

political pressures, which will require expeditious responses that meet sound financial

management and accountability requirements;

n Damage to utility system and to the communications systems will hamper the recovery

process; and

n A major disaster affecting the county could result in the severance of a main

transportation artery resulting in a significant alteration of lifestyle in the community.

General Initial Damage Assessment Reports are to be completed and submitted following any disaster or

emergency which causes significant damage to public or private property of a magnitude which

requires expenditure of Town of Wake Forest government funds or which might be eligible for or

require a request for State of North Carolina or federal assistance.

Designated teams will assess damage within the limits of capability. Damage to state-owned

roads and bridges are to be assessed by the Department of Transportation. If the nature of the

emergency is such that the Town of Wake Forest is incapable of assessing the damage, then as-

sistance will be requested to Wake County.

A central coordinating point should be established in the EOC for receiving disaster-related

information.

sequenCe of aCTions

Non-emergency/Normal Operations

n Identify resources to support and assist with damage assessment activities;

n Train personnel in damage assessment techniques;

n Review plans, procedures and guidance for damage assessments, damage reporting and

accounting; and

n List all critical facilities and all local buildings requiring priority restoration.

Increased Readiness Actions (Pre-event or Initial Notification)

n Develop any additional standard operating procedures (SOPs) defining how damage

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n Prepare to make an initial damage assessment. .

n Review procedures and plans for conducting damage assessments for the expected

disaster

n Ensure resources, and equipment, are readily available for use in damage assessments

Response Actions (Immediate Threat to Life and Property)

n Organize and deploy damage assessment teams.

n Organize collection of data and record keeping at the onset of the event

n Perform damage assessments and submit Initial Damage Assessment Report.

n Document all emergency work performed by local resources to include appropriate

photographs

n Determine the state of damaged buildings and place notification/placards as needed

n Inform officials of hazardous facilities, bridges, road, etc

n Complete and submit an official Initial Damage Assessment Report to the Wake County

EOC within 72 hours.

n Continue to provide damage assessment and assist with record keeping, as required.

Recovery Actions (Immediate Threat to Life and Property Is Over)

n Continue to assist with damage assessment and requests for post-disaster

assistance as required.

n Advise on priority repairs and unsafe structures;

n Facilitate the issuance of building permits and for the review and inspection of the site-

related and construction plans submitted for the rebuilding/restoration of buildings;

n Building permits for minor damage repairs should be expedited and reviewed within 72

hours or less.

n Privilege licenses should be issued in a timely manner to businesses and contractors who

come into town to assist with clean up and recovery.

n Monitor restoration activities;

n Complete an event review with all responding parties;

n Review damage assessment plans, policies and procedures in respect to the recent

emergency response. Update as necessary and disseminate;

n Review building codes and land use regulations for possible improvements;

n Assist the Department of Finance in the preparation and submission of disaster

assistance applications to the appropriate state and/or federal agencies for reimbursement

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of disaster related expenditures

Windshield survey

The EOC Manager will designate teams primarily fire and police personnel to go into affected

areas and assess damage from the incident to report back to the EOC. These teams will perform

the Initial Damage Assessment based on the following guidelines:

Degree of DamageThere are five degrees of damage levels: Destroyed, Major, Minor, Affected, and

Inaccessible. Each level is described in detail in the following paragraphs.

A. Destroyed means the structure is a total loss or damaged to such an extent that repairs

are not economically feasible. Any one of the following may constitute a status of

destroyed:

n Structure is not economically feasible to repair. (Ex. A $5000 mobile home with

$4000 in damage.)

n Structure is permanently uninhabitable.

n Complete failure of major structural components (e.g., collapse of basement

walls/foundation, walls, or roof).

n Only foundation remains.

n Two or more walls destroyed and roof substantially damaged.

n House pushed off foundation

n An unaffected structure that will require removal or demolition (e.g., homes

in imminent danger due to impending landslides, mudslides, or sinkholes;

beachfront homes that must be removed due to local ordinance violations as a

result of beach erosion).

B. Major damage exists when the home has sustained structural or significant damages, is

uninhabitable and requires extensive repairs. Any one of the following may constitute

major damage.

n Substantial failure of structural elements of the residence (e.g., walls, roof,

floors, foundation, etc.).

n Damage to the structure that exceeds the Home Repair Grant maximum.

n Has more than 50% damage to structure.

n One foot or more of water on the first floor (of a home with basement).

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C. Minor damage encompasses a wide range of damage and is generally the most common

type of damage. Minor damage exists when the home is damaged and uninhabitable, but

may be made habitable in a short period of time with home repairs. Some of the items

that determine minor damage are listed below:

n Damages less than the maximum Housing Assistance Repair Grant.

n Windows or doors blown in.

n One foot or more of water/sewer backup in basement (i.e., furnace, water heater

damage).

n Has less than 50% damage to structure.

D. Affected. This category includes dwellings with minimal damage to structure and/or

contents and the home is habitable without repairs. (ex. shingles blown off roof)

E. Inaccessible. This group includes homes that are inaccessible by normal means, due

to disaster related road closures (e.g., bridge out, road flooded or blocked by landslide,

mudslide, severe erosion, washed out, etc.). If a home or group of homes is inaccessible

due to damage to a road or bridge, the number of affected households should be

included in the PDA. In such cases, the PDA team should find out whether the damaged

bridge or road is maintained privately or by local government.

Long Term Community RecoveryThe National Response Framework provides 15 Emergency Support Functions ESF’s including

ESF 14 Long Term Community Recovery. ESF 14 facilitates a collaboration process for com-

munity recovery from long-term consequences of disasters. It helps lay the groundwork for wise

decisions about the appropriate use of resources and rebuilding efforts.

ESF #14 helps communities address recovery challenges associated with:

n Community facilities

n Housing planning

n Government operations

n Agriculture

n Businesses

n Community infrastructure

n Environment

n Human health

n Social services

There are many support agencies within State and Federal Government that the Town of Wake

Forest should utilize to assist in long term recovery from a major disaster or event. In addition 159

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the town will rely on assistance from Wake County in developing its long term recovery plan

from an event.

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Appendix G

Storm Debris Removal Plan

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Appendix H

Snow Removal Plan

OperationsWake Forest Public Works Department is responsible for implementation and management of

the Ice Control and Snow Removal Program within the Town limits of Wake Forest. The Public

Works Department is located at 234 Friendship Chapel Road, Wake Forest, NC. The Public

Works phone number is 919-435-9570 or 919-435-9571.

The Public Works Director oversees all Public Works operations and is first command for Ice and

Snow Removal Operations.

The Operations Supervisor shall assist the Director in formulating routes, preparing operational

equipment, and implementing the Ice and Snow Removal Plan. The Operations Supervisor shall

also prepare essential records and documentation as required by the plan and brief the Director

and other staff members of these reports.

Supervisory PersonnelThe following supervisory personnel are responsible for the implementation of the Ice Control

and Snow Removal

Program: 7:00 a.m.–5:00 p.m. and other appointed times.

Public Works Director: Magda Holloway 919-435-9571

Streets Superintendent: Ronald Moore 919-435-9578

“Conditions” DefinitionsThe Public Works Department defines ice and snow conditions and implements response accord-

ing to the following general criteria, subject to the judgment of supervisory staff:

Condition “Salt Brine”. A pro-active anti-icing treatment to prevent bonding of ice/snow on

bridge decks and road surfaces

Condition “A”. Moderate icing conditions; “ice on bridges and culverts with moderate snow

conditions up to ½ inch”

Condition “B”. Severe icing conditions; “ice and/or snow on all street surfaces ½” to 2

inches”

Condition “C”. Significant icing conditions; “ice or snow accumulation on all streets and

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thoroughfares exceeding 2 inches”

Weather ReportsDuring workdays, whenever inclement weather for the Wake Forest/Raleigh area is predicted, the

Public Works Department will receive a weather report from the local weather broadcast system

and the Weather Channel before 2:00 p.m. the day prior to the event so that preparations can

begin before the end of normal field crews’ workday at 5:00 p.m. The Public Works Director shall

receive this report immediately and present the report to the Town Manager. The Director will

provide daily updates to this report. The Public Works Director will determine when to imple-

ment the Ice Control and Snow Removal Program.

After-Hours, Weekends, HolidaysWhen the forecast or development of inclement weather occurs after normal office hours, on

weekends, or on holidays, the Public Works Director will contact personnel at home to advise

them of the weather event. The supervisor is then responsible for contacting the designated

crews to report for duty. If ice begins accumulating or snow begins falling during non-work

hours, all Public Works Department employees assigned to the Ice Control and Snow Removal

Program who have not already been contacted are required to contact the Operations Supervisor

by telephone. If employees cannot telephone, they should report to their regularly assigned facil-

ity in person. All employees assigned to the Program are required to report to the Operations

facility in person when a prediction or accumulation of snow or ice exceeds two inches.

Shift ChangesWhen sufficient snow or ice accumulates, a twenty-four hour schedule becomes effective with

shift changes arranged so as not to coincide with peak-hour traffic movements. A two-shift

schedule implementation: one from 7:00 a.m. to 7:00 p.m. and the other from 7:00 p.m. to 7:00

a.m. shall complete all shift necessities. Where appropriate, the Wake Forest Police Department

will assist the Public Works Department with traffic control safety.

Log of ActivitiesWith confirmed predictions of freezing rain, sleet, or snow, the designated supervisor will

maintain a log of events including all weather reports, the number of employees called to work,

the equipment mobilized, the crews dispatched, and the amount of brine and salt used, etc. The

supervisor shall log each entry with the time and date. The Operations Supervisor on duty or

the Supervisor’s designee will be responsible for monitoring the record keeping and obtaining

regular weather reports for inclusion in the log.

Each weekday morning following an “event” or “Condition response”, a prepared daily report

shall be submitted to the Director that will include an estimated cost of the Program for the

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Post-Condition Debriefing MeetingsWithin five days after the end of a storm condition or event, supervisory personnel and staff will

hold a debriefing meeting to discuss any concerns, questions, or procedural changes growing out

of the most recent condition.

Seasonal Preparatory MeetingPublic Works supervisory personnel will hold a meeting on or around October 1 of each year

to discuss plans and responsibilities for the upcoming winter Ice Control and Snow Removal

Program. Minutes taken for suggestions and plan modifications shall be submitted to the

Department Director for further review, discussion, and potential implementation.

Target Deployment LocationsDuring “Anti-Icing”, a mixture of salt brine will be applied on bridges and selected streets.

During “Condition A”, salt brine will be applied at the following prioritized locations:

n Bridges and culverts

n Emergency Response Facilities

n Hospital entrances

n Main thoroughfares

During “Condition B”, salt brine will be applied at the following prioritized locations:

n Bridges and culverts

n Emergency Response Facilities

n Hospital entrances

n Main thoroughfares

n School entrances

n Primary side streets

“Targeted Deployment Locations” Definitions: Bridges and Culverts. Sections of streets or roadways containing bridges and culverts

subject to early or first freeze conditions

Emergency Response Facilities. Facilities providing emergency response services,

specifically Police, Fire, EMS, and Public Safety services

Hospital Entrances. Facilities providing emergency and health care services to the public

with priorities placed on emergency care facilities including Rex HealthCare and Duke

HealthCare.

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Main Thoroughfares. Streets or roadways acting as arterial traffic routes defined in priority

as (S. Main (US-1A, Capital Boulevard, Forestville Road, Durham Road (98 Business),

Dr. Calvin Jones Highway, Rogers Road, Burlington Mills Road, N. White Street, S.

White Street, Oak Grove Church Road, Ligon Mill Road, Jones Dairy Road, Stadium

Drive, Harris Road, Wall Road, Jenkins Road and other identified thoroughfares)

Primary Side Streets. Streets located secondary to Main Thoroughfares providing primary

traffic outlets to Main Thoroughfares and public facilities

Secondary Streets. Connector Streets to Primary Side Streets

iCe ConTrol

General Deployment GuidelinesTreatment of streets for potential icing conditions as determined by the Public Works Director

according to predicted weather reports or existing conditions is conducted using the salt brine

treatment method. Deployment of appropriate equipment for the purpose of applying salt brine

to streets and roadways is identified by condition and prioritized treatment route. Employee and

equipment deployment occurs as identified on the Ice and Snow Treatment and Removal Route

Plan. Routes are organized by priority and logical sequence of travel.

Employee and Equipment DeploymentSalt Brine: Routes and Crews (TBD)

Condition “A”: Routes (TBD)

Condition “B”: Routes (TBD)

Condition “C”: Routes (TBD)

(All trucks and equipment will originate from the Public Works facility located at 306 Robertson

St. Drivers will receive dispatch orders from the 306 Robertson St. facility).

snoW removal

General Deployment GuidelinesSnow is cleared from streets and roadways inside the Town limits by plowing and/or using chem-

icals when it has accumulated to a depth that impedes the movement of vehicles or as predicted.

Salt application begins on designated routes when ice or snow is predicted or accumulated to less

than ½ inch deep or high enough to retain salt on the pavement. Snow should be two to three

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inches in depth before plowing operations are feasible. However, weather conditions will dictate

when or if plowing is necessary, regardless of depth. The decision to mount the snowplows and

implement condition “B or C” of the Ice Control and Snow Removal Program is made by the

Public Works Director or a designated representative. Individual snow plow crews are placed into

operation as soon as conditions warrant. Streets to be plowed are identified on the Ice and Snow

Removal Route Plan.

Intent of Snow Removal RoutesThe intent of snow removal and salt brine treatment routes is to organize and prioritize ice and

snow treatment and removal along streets and roadways from most significant to least travelled.

Streets necessary for emergency response, arterial feeders, and thoroughfares call for highest

priority. Streets acting as primary feeders to thoroughfares necessitate medium priority. Streets

acting as connectors to primary streets in subdivisions and public streets located in commercial

and industrial districts dictate medium priority. Public streets providing traffic access to single

commercial and residential customers require low priority. All public streets shall be addressed

in order of priority and as determined during an event.

Employee and Equipment DeploymentEmployee and equipment deployment occurs as identified on the Ice and Snow Treatment and

Removal Route Plan. Routes are organized by priority and logical sequence of travel. Equipment

is assigned for adequacy and efficiency of use.

Emergency Response, Main Thoroughfares and Arterial FeedersMajor efforts will be directed toward clearing North Carolina Department of Transportation

routes not cleared by NCDOT, thoroughfares and heavily traveled arterial streets. Emergency

response routes, main thoroughfares, and arterial feeders receive the highest priority during an

event.

Residential / Subdivision StreetsResidential streets acting as primary connectors to main thoroughfares are medium as identified

on individual treatment and removal routes.

Commercial and Industrial StreetsCommercial and Industrial access requires medium priority as identified on treatment and

removal routes.

Driveways & SidewalksThe Town of Wake Forest clears no business or residential driveway entrances or sidewalks, even

if snow plows push snow into these areas. The only exception will be sidewalks at the Town

Hall, and Public Safety Buildings.166

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HospitalsEmergency driveway entrances to Rex Medical Center, Duke Medical Center, and other necessary

medical facilities will be cleared of snow as soon as possible after snow removal operations begin.

SchoolsAttempts will be made to clear vehicular entrances to all public schools within Town limits,

provided the Public Works Department is notified 24 hours in advance of the school’s opening.

Clearing will occur on public streets only, not driveway entrances.

Parking Lots & Service StationsSnow will not be pushed from private businesses, parking lots, or service stations onto Town

streets. The Police Department will assist in enforcing this policy.

(See the Ice and Snow Treatment and Removal Route Plan for specific routing)(TBD)

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NCDOT Memorandum of EOP Agreement

NORTH CAROLINA DISASTER RELATED DEBRIS REMOVAL AGREEMENT

INSERT new agreement HERE

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Appendix I

Cooperative Purchasing Agreements Disaster Debris Removal & Clearing Services

1. INSERT 67pg Document HERE -- Crowder Gulf, LLC

2. INSERT 67pg Document HERE -- Phillips & Jordan, Inc.

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Appendix J

Service Level Agreement Between the City of Raleigh and the Town of Wake Forest Regarding the Delivery of Hazardous Materials Response Team Services

INSERT 20pg Document HERE

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Appendix K

Active Threats

Active Threat. Any deliberate incident that poses an immediate or imminent danger to others.

Although these events often involve the use of firearms by perpetrators, they may also involve the

use of other types of weapons or implements with the intent to cause harm. Examples of active

threats include active shooters, hostage/barricaded subjects, snipers, suicide/homicide bombers,

known or suspected terrorist threats including biological or chemical threats and any similar

situation that involves the use or potential use of weapons or that threaten the safety of others.

Response to Active Threats

A. The Wake Forest Police Department will assume command of active threats incidents.

B. Active threats are generally rapidly evolving and require immediate intervention by law

enforcement. Officers must quickly assess the immediacy of the threat and determine

which tactics are most appropriate for eliminating the threat to the public while allowing

officers to function in a safe and efficient manner. Priorities are:

1. Neutralize the threat;

2. Preservation of life;

3. Containment of the incident;

4. Evacuation and treatment of the injured; and

5. Preservation of the crime scene.

C. Rescue efforts will not begin until the area has been deemed safe and cleared by law

enforcement. Rescue teams will assist with evacuation and treatment of injured and may

consist of emergency medical, fire department, and law enforcement personnel.

D. Tactics and skills learned in Rapid Deployment training should be followed when

responding to an active threat.

Notifications

A. Unless doing so would jeopardize the safety of others, timely and accurate information

will be released to the public during incidents involving an active threat to ensure

awareness and safety. Public notifications may be made by sending updates via:

1. Press releases;

2. Department website;

3. Department social media accounts; and171

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4. Mass phone notification systems.

B. Notifications may also be made to additional public safety departments and other

resources as required.

Public Sheltering and Containment of Active Threat Incidents

A. Public sheltering, transportation, and reunification of affected citizens are considerations

which may have to be determined by the incident commander when the situation

dictates. Wake or Franklin County Emergency Management and the Red Cross are

available to assist with public sheltering.

B. Containment of the incident may be accomplished utilizing a variety of resources

including the Tactical Service Unit, mutual assistance from other law enforcement

agencies, and applicable Town departments (i.e. Public Works Department).

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Appendix L

Functional Appendices

eop pre-evenT CheCklisT

72 Hours Prior to the Event (Monitoring Activation):

1. Track storm and report to Section Chiefs on likelihood of impacting our area and

expected intensity.

2. Based on the situation, activate the EOP.

a. Notify Command Staff that EOP has been activated.

b. Notify Section Chiefs of stand-by status.

c. Review Responsibilities with each Section Chief.

d. Determine when staffing the EOC becomes necessary.

3. Determine Activation Level warranted based upon storm track/intensity information

available.

4. Based upon the situation, notify Section Chiefs to implement their respective pre-event

plans.

5. Provide briefings to Section Chiefs at least every six hours on the evolution of the

situation.

6. Notify the public via Press Release, Website, EWTV, and Social Networking about the

impending situation.

48 Hours Prior to the Event (Event Specific Activation)

1. Active Notification for EOC Command Group and the following Branches:

a. Fire/Rescue

b. Law Enforcement

c. Public Works

d. Emergency Medical Services

e. Operational Branches affected by the event

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2. Stand-by notification continues for Planning, Logistics and Finance/Administration

Section Chiefs.

3. Each Section Chief shall ensure that appropriate provisions for personnel and equipment

are ready and available for during and after the event.

4. Provide Briefings every four hours on the evolution of the situation.

5. Notify the public via Press Release, Website, EWTV and Social Networking on how the

situation evolves at least once every four hours.

24 Hours Prior to the Event (Limited/Full Activation)

1. Full Active Notification of EOC Personnel, Including all necessary Section Chiefs.

a. Section Chiefs shall notify EOC Manager of significant issues affecting the

branch and provide branch status reports every two hours.

b. Section Chiefs shall ensure adequate personnel levels to keep the branch staffed

around the clock during and immediately after the event.

2. Notify the public via Press Release, Website, EWTV and Social Networking on how the

situation evolves at least once every two hours.

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proClamaTion deClaring a ToWn sTaTe of emergenCy

note: section IV Evacuation is optional and should be removed from the document in the

event a state of Emergency has been declared without mandatory evacuation.

Section I. Pursuant to and chapter 166A of the General Statutes and Article 36A Chapter 14 of

the General Statutes, I have determined that a State of Emergency exists in the Town of

Wake Forest.

Section II. I, therefore, proclaim the existence of a State of Emergency in the Town of Wake

Forest.

Section III. I hereby order all town law enforcement officers and employees and all other

emergency management personnel subject to my control to cooperate in the enforcement

and implementation of the provisions of the town emergency ordinances, which are set

forth below.

Section IV. Evacuation. I have determined that, in the best interest of public safety and

protection, it is necessary to evacuate the civilian population designated. Citizens are

free to use any type of transportation, but they are to use only

in leaving the affected area. Evacuation is to occur as soon as possible. Further

proclamation concerning evacuation will be issued as needed.

Section V. Curfew. Except for members of Town’s law enforcement or the emergency response

personnel, every person who is located within a radius of

is to be inside a house dwelling from the hours of

(a.m.)(p.m.) to (a.m.)(p.m.).

Section VI. No alcoholic beverages. There shall be no sale, consumption, transportation, or

possession of alcoholic beverages during the State of Emergency in the Town of Wake

Forest except that possession or consumption is allowed on a person’s own premises.

Section VII. No firearms, ammunition, or explosives. During the State of Emergency, there shall

be no sale or purchase of any type of firearm or ammunition, or any possession of such

items along with any type of explosive off owner’s own premises.

Section VIII. Execution of Emergency Plan: All civilians and emergency management personnel

are ordered to comply with the emergency operations plan.

Section IX. This proclamation shall become effective immediately. Proclaimed this the

day of 20 , at (a.m.) (p.m.)

MAYOR, TOWN OF WAKE FOREST, NORTH CAROLINA

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proClamaTion TerminaTing a ToWn sTaTe of emergenCy

Section 1. On , at (a.m.)(p.m.), I determined and proclaimed a

local State of Emergency for the Town of Wake Forest.

Section 2. On , at (a.m.)(p.m.), I ordered the evacuation of all

civilians from the area, imposed a curfew, prohibited alcoholic beverages, firearms,

ammunition and explosives, and ordered the execution of the emergency reaction plan.

Section 3. I have determined that a State of Emergency no longer exists in the Town of Wake

Forest.

Section 4. I thereby terminate the proclamation of a local State of Emergency and all of the

restrictions and orders therein.

Section 5. This proclamation is effective immediately. Proclaimed this the day of

, at (am/pm).

MAYOR, TOWN OF WAKE FOREST, NORTH CAROLINA

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emergenCy ConTaCT lisT

CONTACT TITLE PHONE

Kip Padgett Town Manager 919 987-6079

Jeff Leonard Chief of Police 919-868-1139

Bill Crabtree Communications & Public Affairs Director 919-761-3719

Aileen Staples Chief Financial Officer 919-795-7903

Magda Holloway Public Works Director 919-417-5174

Ruben Wall Parks, Recreation & Cultural Resources Director 919-427-0150

Virginia Jones Human Resources Director 919-605-9157

Chip Russell Community Development Director 919-795-7964

JJ. Carr Inspections Director 919-801-0689

iCs forms lisT

Notes:n In the following table, the ICS Forms identified with an asterisk (*) are typically included

in an IAP.

n Forms identified with two asterisks (**) are additional forms that could be used in the

IAP.

n The other ICS Forms are used in the ICS process for incident management activities, but

are not typically included in the IAP.

n The date and time entered in the form blocks should be determined by the Incident

Command or Unified Command. Local time is typically used.

n The EOC will have the ICS forms available for use.

n In addition the ICS forms can be located on FEMA’s webpage.

n Forms 202 Incident Objectives, 203 Organization Assignment List, 204 Assignment List,

205 Radio Communications Plan, and 206 Medical Plan should be completed for every

incident.

n www.fema.gov/pdf/emergency/nims/ics_forms_2010.pdf177

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ICS FORM # FORM TITLE TYPICALLY PREPARED BY

ICS 201 Incident Briefing Initial Incident Commander

*ICS 202 Incident Objectives Planning Section Chief

*ICS 203 Organization Assignment List Resources Unit Leader

*ICS 204 Assignment List Resources Unit Leader and Operations Section Chief

*ICS 205 Incident Radio Communications Plan Communications Unit Leader

**ICS 205A Communications List Communications Unit Leader

*ICS 206 Medical Plan Medical Unit Leader (reviewed by Safety Officer)

ICS 207 Incident Organization Chart (wall-mount size, optional 8½″ x 14″)

Resources Unit Leader

**ICS 208 Safety Message/Plan Safety Officer

ICS 209 Incident Status Summary Situation Unit Leader

ICS 210 Resource Status Change Communications Unit Leader

ICS 211 Incident Check-In List (optional 8½″ x 14″ and 11″ x 17″)

Resources Unit/Check-In Recorder

ICS 213 General Message (3-part form) Any Message Originator

ICS 214 Activity Log (optional 2-sided form) All Sections and Units

ICS 215 Operational Planning Worksheet (optional 8½″ x 14″ and 11″ x 17″)

Operations Section Chief

ICS 215A Incident Action Plan Safety Analysis Safety Officer

ICS 218 Support Vehicle/Equipment Inventory (optional 8½″ x 14″ and 11″ x 17″)

Ground Support Unit

ICS 219-1 to ICS 219-8, ICS 219-10 (Cards)

Resource Status Card (T-Card) (may be printed on cardstock)

Resources Unit

ICS 220 Air Operations Summary Worksheet Operations Section Chief or Air Branch Director

ICS 221 Demobilization Check-Out Demobilization Unit Leader

ICS 225 Incident Personnel Performance Rating Supervisor at the incident

178

Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-43Submitted by: Mickey Rochelle Submitting Department: Public Buildings Meeting Date: February 5, 2019

SUBJECTSenior Center Construction Update by Matt Hale and Focus Design Build

Recommendation:None

Item Summary:

ATTACHMENTS

179

Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-57Submitted by: Deeda Harris Submitting Department: Administration Meeting Date: February 5, 2019

SUBJECTDiscussion of Energy Innovation and Carbon Dividend Act.

Recommendation:

Item Summary:

ATTACHMENTS Energy Innovation Act Two Page Handout_17Dec2018.pdf Wake Forest Resolution-climate_change.docx

180

The Energy Innovation and Carbon Dividend Act will drive down America's carbon pollution and bring climate change under control, while unleashing American technology innovation and ingenuity. It’s:

E�ectiveThis policy will reduce America’s emissions by at least 40% within 12 years. It’s supported by economists and scientists as simple, comprehensive, and e�ective.

Good for peopleThis policy will improve health and save lives by reducing pollution that Americans breathe. Additionally, the carbon dividend puts money directly into people’s pockets every month to spend as they see fit, helping low and middle income Americans.

Good for the economy This policy will create 2.1 million additional jobs over the next 10 years, thanks to growth in the clean energy economy.

BipartisanRepublicans and Democrats are both on board, cosponsoring this bill together. The majority of Americans support Congress taking action on climate change, including more than half of Republican millennial voters. Solving climate change is too urgent to get caught up in partisan politics.

Revenue Neutral The fees collected on carbon emissions will be allocated to all Americans to spend any way they choose. The government will not keep any of the fees collected, so the size of the government will not grow.

AMERICA'S CLIMATE SOLUTION

Energy Innovation Carbon Dividend ActAND

H.R. 7173

181

Sponsors

How it Works

Carbon FeeThis policy puts a fee on fossil fuels like coal, oil, and gas. It starts low, and grows over time.

Carbon DividendThe money collected from the carbon fee is allocated in equal shares every month to the American people to spend as they see fit.

Border Carbon Adjustment To protect U.S. manufacturers and jobs, imported goods will pay a border carbon adjustment, and goods exported from the United States will receive a refund under this policy.

Regulatory Adjustment This policy prevents additional regulations on covered CO2 emissions, as long as emission targets are being met. If emission targets are not met a�er 10 years, then EPA regulatory authority over these emissions would be restored. Regulations based on other pollutants will not be a�ected, nor will regulations such as auto mileage standards, water quality and more.

Go to cclusa.org/energy-innovation-act to contact your Congressional Representative

Support the Bill

Learn MoreGo to energyinnovationact.org to learn more about the Energy Innovation & Carbon Dividend Act.

Republicans

Dave Trott (MI-11)Cosponsor

Brian Fitzpatrick (PA-08)Original Cosponsor

Francis Rooney (FL-19)Original Cosponsor

Democrats

Ted Deutch (FL-22) Charlie Crist (FL-13)Original Sponsor Original Cosponsor

John Delaney (MD-06)Original Cosponsor

Anna Eshoo (CA-18)Cosponsor

182

RESOLUTION

CALLING ON THE UNITED STATES CONGRESS TO ADDRESS CLIMATE CHANGE BY PASSING THE ENERGY INNOVATION AND CARBON

DIVIDEND ACT

WHEREAS, The Town of Wake Forest is committed to addressing climate change and is committed to protecting residents from the effects of climate change and air pollution; and

WHEREAS, Climate change poses a serious threat to the Town of Wake Forest in terms of the economy, public health, and the environment; and

WHEREAS, the Southeast region is experiencing longer and more frequent droughts, more frequent and intense storms and heavy precipitation events including unprecedented hurricanes; and

WHEREAS, more frequent heavy rains are expected to increase flooding, threatening infrastructure; and

WHEREAS, as temperatures rise and droughts increase in frequency and duration, agriculture and forestry will likely face reduced yields, potentially damaging livelihoods and the regional economy; and

WHEREAS, Congress has the responsibility to act swiftly and meaningfully on the issue of climate change; and

WHEREAS, Legislation addressing climate change should not economically overburden people in the Town of Wake Forest; and

WHEREAS, the Energy Innovation and Carbon Dividend Act will greatly help fight climate change, and is a net economic boost to residents of the Town of Wake Forest and its vicinity; now, therefore, be it

RESOLVED, THAT THE BOARD OF COMMISSIONERS OF THE TOWN OFWake Forest, calls on the United States Congress to address climate change by enacting the Energy Innovation and Carbon Dividend Act as sound, effective legislation.

Adopted this the xxth day of yyyy, 2019.

\

183

Board of Commissioners Work Session AgendaItem Report

Agenda Item No.: 2019-21Submitted by: Deeda Harris Submitting Department: Administration Meeting Date: February 5, 2019

SUBJECTReview of Draft Agenda for February 19, 2019 Meeting.

Recommendation:

Item Summary:

ATTACHMENTS Feb-draft_agenda.docx

184

Wake Forest Board of CommissionersMeeting Agenda

February 19, 2019 at 7:00 PM

Call to Order

Pledge of Allegiance

1. Approval of Agenda

2. Approval of Minutes

2.A. Approval of Minutes for Meeting held January 3, 2019 (Work Session) and January 15, 2019 (Regular Board of Commissioners Meeting).

3. Presentations

3.A. Proclamation Recognizing St. Baldrick's Day on March 9, 2019

3.B. Update of Design of the Durham Road Improvement Project

4. Public hearings / Public Comment

4.A. Public Hearing to receive input for the FY 2019 - 2020 Budget

4.B. Public Hearing to receive public comment on the five (5) year Capital Improvements Plan (CIP) for FY 2019-2024

4.C. Public Comment: If anyone would like to address the Board of Commissioners on an item other than a public hearing item during the time of public comment, please sign up with the Town Clerk prior to the meeting. Each speaker is asked to limit comments to 5 minutes. Please provide the clerk with copies of any handouts you have for the Board. Although the Board is interested in hearing your concerns, speakers should not expect Board action or deliberation on subject matter brought up during the Public Comment segment. Topics requiring further investigation will be referred to the appropriate Town Staff and may be scheduled for a future agenda. Thank you for your consideration of the Board of Commissioners, staff and other speakers.

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5. Consent Agenda

(A Consent Agenda is a group of items passed with a single motion and vote. These matters are of a generally routine nature. No debate is allowable on any item included on the Consent Agenda. If a Commissioner or any citizen of Wake Forest or its ETJ wants separate consideration of any item, it may be removed from the Consent Agenda by request.)

5.A. Approval of a Resolution Authorizing the Town Manager to execute On-Call Transportation Planning, Engineering Services and Construction Engineering Inspection Services Contract Amendment 2 for Durham Road Improvements with Summit Design and Engineering

5.B. Approval of Resolution Authorizing the Filing of an Application for Approval of a Financing Agreement Authorized by NC General Statute 160A - 20.

5.C. Approval of a Resolution Authorizing the Town Manager to Execute on Behalf of the Town of Wake Forest a Construction Contract with Barker Construction Group, Inc for the Downtown Improvements, Phase 3 Project in the Amount of $418,190.00.

5.D. Approval of the Town of Wake Forest Emergency Operations Plan

6. Legislative Items

6.A. Consideration of Waiver of the NC Code of Ordinances - sec.20.2. Public Consumption, Possession, etc. of Alcohol. 2019 Friday Night on White. Revised event footprint request to accommodate streetscape on Owen Avenue.

6.B. Consideration of Appointment of Members to the Cemetery and Greenway Advisory Boards

7. Planning Items

7.A. Consideration of Approval of LEGISLATIVE CASE RZ-18-19, 1633 S. Main Street: Request filed by FLM Engineering, Inc. to rezone 0.51± acres located at 1633 S. Main Street from General Residential 3 (GR3) to Neighborhood Business Conditional District NB-CD), being Wake County Tax Pin Number 1841-03-7253 and approval of the associated 1633 S. Main Street Site Master Plan.

8. Administration and Financial Items

9. Public Services Items186

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10. Parks and Recreation Items

11. Public Safety Items

12. Other Business

12.A. Wake Co. Tax Releases

12.B. Monthly Report

12.C. Commissioner Reports

13. Adjournment

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