1 © Performance Management Company, 1993 - 2003. 2 © Performance Management Company, 1993 - 2003...

1 © Performance Management Company, 1993 - 2003


This is a detailed overview that highlights key points of the simulation and shares general themes for your training and team building events or organizational development.This file is useful for those wanting an overview of the exercise, its approach and application.Information is kept current, but this 70-slide file may not be since these files are often passed around. Please contact us directly or visit our website for the most recent information.

Hotlink to website - www.squarewheels.comEmail - [email protected]

December, 2003

http://www.squarewheels.com/



mailto:[email protected]/?subject=Please%20send%20me%20an%20updated%20Dutchman%20Powerpoint%20file




This presentation walks through main themes and ideas on applications and outcomes.

The purpose is to help you understand why people think this is a great exercise and to help you make a good decision about its possible fit to your issues

and opportunities.

If beneficial, please contact us by phone.

864-292-8700

800-659-1466(USA / Canada toll free)


PMC has been in offering training and development services continually since 1984.

We’ve sold and supported The Lost The Lost Dutchman’s Gold MineDutchman’s Gold Mine since 1993.

DutchmanDutchman is used worldwide * for over 10 years with great results -- we have 100s of testimonials and references.

Rest assured this is a World Class team building training tool!

* French, Danish, German and Spanish translations are available. A Japanese version exists and a Chinese version is in development.


As a training company, we use what we sell in our own workshops and

events and we support a large global network of users.

We absolutely, positively stand behind our products and guarantee your complete

satisfaction. We are also very interested in collaborative initiatives and joint ventures in distributing other products that match with

our learning philosophies. If you have a ideas for collaboration, contact us!


Dr. Scott Simmerman is the developer of the exercise and is active in the delivery and its continual improvement. He is an experienced presenter and workshop leader who has presented in 29 countries (and is open to additional invitations!)He has been consulting since 1978 and holds a doctorate in psychology as well as having senior leadership experience. He uses what he sells and he is totally committed to continuous improvement as well as innovation and collaboration.


Dutchman takes about 2 hours to play.

We suggest allocating a total of 3 to 3.5 hours to play and debrief it meaningfully.

It has worked successfully with 6 to 600 people.

Sessions using teams of 6 people and more than 3 teams are optimal, allowing for intra-team challenges of planning and communications as well as themes of collaboration between teams. We sell packages for 4 teams, 6 teams and unlimited group sizes. Multimedia and transparency delivery are possible.

We rent a complete ready-to-use version.

We can also deliver or lead the exercise for you ourselves or suggest experienced presenters.


The exercise is Fun. But it is designed with serious learning purposes. Playing the game mirrors the issues of working as teams within an organization.

The many metaphors in the exercise all link to real world situations and opportunities and the culture of the organization will reflect itself in the play.

One goal is FUN but the real goal is learning. In the exercise, we learn things

about each other and decide what we might do differently to improve how the

organization really works!


The design generates opportunities for discussion. The many metaphors in the game link elegantly to individual and organizational improvement initiatives.

And it readily links to other training materials. It is a great way to kickoff a team building session, a leadership development course, a program on thinking or personality styles, etc.

Many organizations and consultants are using this as part of a multi-day training package.


Main themes for debriefing include but are not limited to:

• General Team Building - we’re told Dutchman is the best exercise in the world focused on collaborationcollaboration among team members and especially between teams.

• Motivation - how to motivate people and organizations• Leadership training and supervisory skills development• Communications skills training• Personality / Thinking Styles Training - it’s easy to link MBTI,

DISC and other instruments right into the delivery.• Project Management / Strategic Planning• Innovation and Creativity• Executive Development Retreats • Sales Management Retreats and Conferences• Staff Development Retreats and Celebrations• Realigning missions and visions to goals• Quality - TQM, and service quality improvement


The setting is the modern-day American Southwest in the Superstition Mountains of Arizona.Our situation is that teams have sufficient but not excessive resources for a 20-day journey to and from the famous Lost Dutchman’s Gold Mine of Jacob Waltz.The challenge? To work together, spend as many days as we can in the mine and to

“Mine as much GoldGold as We can!”


The delivery of the exercise is simple and straightforward:

• Introduction, description of the myth and our overall goal

• Overview of the Rules, Processes and Procedures

• 15 minutes of Planning and Strategic Planning time

Team selection of roles, route, resources, risk, etc.

• 20 days of 2 minutes each, with changing weather patterns

• Team summary of Inventory and Results

• Break

• Debriefing of results, behaviors and key learning points

It can be completed in 2.5 hours, but that makes it more of a fun event than a learning opportunity and a discussion of possibilities for change and improvement. Smaller groups are inherently faster than larger groups.


Teams can be as few as 2 people but we prefer 5 to 6 people on a team. That way, themes of thinking styles, risk taking and strategy emerge. The structure of the exercise allows us the flexibility to operate the exercise for 2 to 100 teams -- a really nice learning event is 6 teams / 36 people. Ideally, a collaborating group of 3 teams would work together to generate optimal success for all three and the overall group.Generally, however, teams compete against each other rather than collaborating to maximize results. Remember, our goal is to:

“Mine as much GoldGold as WE can!”


The role of the The role of the Expedition LeaderExpedition Leader

is to help teams is to help teams be successful and be successful and

maximize ROI.maximize ROI.


Note: In many other exercises, the expedition leader is put into an administrative or often an adversarial role.

In Dutchman, the expressed role of the leader is to be supportive and helpful. The goal is to optimize overall performance.

Leadership is there to explain the game and support the teams, giving advice and support when asked.

“Return on Investment” represents the resources and investment made in the teams to mine as much gold as they can -- overall. Leaders help if teams ASK for help.

We structure delivery for collaboration and optimization and position leadership as a resource for improvement. This allows us to discuss team and organizational issues as well as model good leadership and motivational practices.


Generally, Generally, ““Nobody ever asksNobody ever asksExpedition LeadersExpedition Leaders

for Advice!”for Advice!”

It is a key leadership and team building / learning point!


Another design feature of the game is that every team will be successful and all will mine Gold. We de-empathize “Winners” and “Losers” and focus on teamwork to optimize overall results.

Of course some teams mine more gold than others but every team contributes to our overall results. Thus, teams making planning mistakes or other non-optimizing decisions “live to play another day!” They are thus more open to debriefing discussions and less defensive.

The focus on collaboration between teams is a focus on how your business really operates!


The following is basic information on the design of the game and the play of the teams.Here’s how Dutchman really works:


Our Agenda

Introduction / OverviewThe Mechanics -- How Things WorkTips for SuccessPlanning Time - 15 Min.Start of ExerciseDebriefing


Your Goals:

• Work Together• Get to the Mine• • Mine as much Gold Mine as much Gold as We Canas We Can• Return to Apache Junction• Have Fun!

22 © Performance Management Company, 1993 - 2003Arizona

We start at Apache Junction,

a lovely little village nestled in a corner of

the Superstition Mountains National

Recreation Area in Arizona


There are 20 days for

the journey

You move each and every day

Each day will be 2 minutes long

Facts of Life


We show them the map to the mine and the choices they have.


Teams have limited Teams have limited but sufficient but sufficient

resources for their resources for their journey. Teams journey. Teams cannot afford to cannot afford to

make bad decisions!make bad decisions!


Each team starts with a Grub Stake of Resource Cards of Supplies, Fuel Cards, Tents, Batteries,

Spare Tires, and maybe some Cash.

Each is valued at $750.

Square Wheels®

Phone Battery


Each team gets a vehicle that use

fuel each day. You also use fuel for lighting, heating and cooking.You thus consume

Fuel CardsFuel Cards each day.


Teams consume Supply CardsSupply Cards

each and every day during their

journey.


Teams can expect Teams can expect Arctic Blasts to Arctic Blasts to occur on occasion.occur on occasion.

Arctic Blasts use up Arctic Blasts use up extraextra supplies & supplies & fuel, fuel, everywhere.everywhere.


A Battery is for getting a weather forecast

A 5-Day Forecast isavailable on Days 5, 10, & 15

EachEach forecast requires forecast requires oneone battery. battery.

Square Wheels®

Phone Battery


Teams are provided with cell phones to get Weather Forecasts. Weather Forecasts are accurate and complete but phones are hard on Batteries.

Square Wheels®

Phone Battery

If you plan on getting a Weather Forecast, remember to keep a Battery.


You must planYou must planto have shelterto have shelterfor the daysfor the daysyour team will your team will be mining Goldbe mining Gold


Tent Cards are included in some Grub Stakes and

are also available from your Trading Post or from exchange at any Supply

Depot.


Resource Consumption

Spare Tires are useful in case of

Ice Shards.Ice Shards are Ice Shards are

Very Rare.Very Rare.


Teams can exchange

resource cards anyany time before time before

leavingleaving Apache Junction


Just in case...Should your team find it has not planned well and run out of goods, use your Beacon

Bring to the Trading Post forextra resources. But you must get back to Apache Junction.

Note: This is Note: This is notnot a rescue operation! a rescue operation!

Your team gives up half its gold to our charity for team education


Managing your Managing your resources is resources is

critical to your critical to your overall success. overall success.


Resource Consumption

If you are waiting at Apache Junction, you will consume: • One Supply Card and • One Fuel Card.


Weather Weather affects the affects the

consumption consumption of Resources.of Resources.


Final Final SummarySummary


Teams will have 15 minutes to plan and trade

at the Trading Post


You can exchangeresources ONLYONLY

at Apache Junctionor in a

Supply Depot


Quick SummaryPlan for weather patterns

Plan for all 20 daysPlan for fuel and shelterFree Videos of the Region • Tortilla Flat • The Mine and Its Gold

Work together. Have Fun!Work together. Have Fun!


Remember:

Our goal is to get to the Our goal is to get to the mine, mine as much mine, mine as much gold as we can, and gold as we can, and

safely return to Apache safely return to Apache Junction.Junction.

Have Fun. Maximize ROIHave Fun. Maximize ROI


Some effectiveness thoughts:Some effectiveness thoughts:

•• Have an immediate focus on Have an immediate focus on getting a good startgetting a good start

•• Establish standards and Establish standards and norms for communicationsnorms for communications

•• Set shared goals and mutual Set shared goals and mutual objectivesobjectives

•• Deal with conflict smoothlyDeal with conflict smoothly


Now, we being the Now, we being the 15 Minutes of 15 Minutes of

Planning followed Planning followed by 20 days of 2 by 20 days of 2 minutes each. minutes each.

Then, the debriefing Then, the debriefing after a break.after a break.

Some thoughts on benefits of

Dutchman, Pricing and other

purchasing information...


One of the features separating our exercise from our competitors’ is our policy of one-time cost.

We do not have annual licenses nor do we charge per-participant costs. You can purchase accessories from us (because we are always finding new sources, adding innovations and getting better deals), but you pay a single price for the use of the game.

You can use the exercise as much as you want for as long as you want.


We have 5 versions of the exercise for sale plus a rental option.

For up to 4 teams (24 people), you might find our cd-based Dutchman 4 of benefit. Presented with a multimedia projector after printing out handout forms and support materials. $795

For up to 6 teams (36 people), use Dutchman 6. This is for multimedia presentation or you can produce colored transparencies. $1,495

We have a High Risk Version of Dutchman 6 which adds complexity and more interactivity toward the end, $1595

HBDI Dutchman for up to 5 teams, with roles specifically designed to match with HBDI profile structures and a debriefing that integrates with these behavioral instrument. Done in collaboration with Herrmann International. $1,595

If you present to large groups or desire a variety of delivery options, our Professional Edition is suggested. You have enough materials to run about 20 teams and can easily add cards to handle more. You have a variety of delivery options tailored for quality, project management, sales, etc. People build training businesses around this version! $7,995


We support all of our games with extensive supporting documentation -- all the materials needed on a single cd. These are designed for trainers and consultants.

Our Professional Edition is much more detailed and offers a variety of delivery options. Pro offers the highest possible delivery flexibility and is bundled with High Risk, the Assay Office and Inventory Management options and other materials not available in the other versions.

Pro was designed for large groups such as management retreats or for large organizational teambuilding events.


We also have a variety of programs that link to Dutchman as well as other games that can be used for follow-up and reinforcement.

We sell Square Wheels® toolkits, Seven Seas Quest, Military Might, The Collaboration Journey and some other programs are under development. Contact us for more information.

The Search for The Lost Dutchman’s Gold Mine is most certainly our flagship program and has the most impact and application. We have a diversity / privilege framework and other tweaks that can align the exercise to specific desired organizational outcomes.


1ReadMe.rtf (Overview)2Training Slideshow.pps3Trainer's Guide.pdf4Provisioner Training5Preparation Checklist.rtf7Preparing.pps

•Delivery SlideShow IntroSlides.pps WeatherSlides.pps

•Debriefing Materials Debrief - Video Content Debriefing Compendium On Mining Gold.rtf Leadership Brainstorm.pdf Managing the Mud!.pdf Motivating People Plan.pdf Personal Action Plan.pdf Shared Goals and Missions.pdf Square Wheels One.pdf The Goal - Maximize.pdf What does Mining Gold mean.pdf What Energizes Teams?.pdf A complete set of fonts Handouts / Worksheets

Inventory Mgmt Delivery Option LD Inventory Mgmt.rtf Tracking Form.pdf

Preparation - paper.pdfRules Summary Handout.pdf

Final Scoresheet.pdfGrubstake Summary.pdf

Large Team Pack EnvelopesCard Envelopes (for Grub Stakes)Color Map w/ Logo.pdfHistory.pdf

Folder of Tent Cards to printThe Map - b & w.pdfVideosWeather Forecasts to print Day 10 - Cover.pdf Day 10 Forecast.pdf Day 15 - Cover.pdf Day 15 Forecast.pdf Day 5 - Cover.pdf Day 5 Forecast .pdf

Final Results Scoresheet.pdfOptional Mine History.pdf

Game Cards to print Supplies.pdf (alternate Supply Card.pdf) Battery.pdf Beacon.pdf Fuel Cards.pdf Gold Cards.pdf Money.pdf SpareTires.pdf Tents.pdf

Team Pack Forms (in color) Resource Tracking Form.pdf Assignment Form.pdf Consumption Pattern.pdf Exchange Form.pdf Final Inventory.pdf Grubstake Summary.pdf Rules Summary.pdf Weather Tracking.pdf

ReadMe.rtf for The Videos Paper Type "Videos" to Print Plastic Case “Videos” to Print ReadMe.rtf CaveCover.pdf Caves.pdf CaveTxt.pdf OneTurbo.pdf (version for sales) Turbo Cover.pdf Turbo Text.pdf Turbos.pdf

Some of the files and materials you get, with

easy instructions for use


Some thoughts on using experiential

exercises for organizational improvement:


What are the costs of poor team work

to our organizations?Company objectives cannot be achieved

• Increased Staff costs (unnecessary politics, poor internal communication, increased turnover and recruiting costs, increased training costs, poor internal relations, decreased morale, decreased trust / increased mistrust)

• Increased Production Costs (time, increased waste, decreased innovation and efficiency, reduced quality, reduced productivity)

• Reduced Profitability (loss of customers and image)


What are benefits of an experiential exercise in training and management development?

• Gets team members involved and actively participating

• Speeds learning and generates perspective

• Will apply directly to real-world workplace situations

• We can take others’ roles or styles and share their feelings

• Fun and kinesthetic and thus very memorable

• Makes people more open to other people and their ideas

• It improves communications

• It produces shared experiences they talk about afterwards

• It stimulates thinking and reflection

• People see themselves in the mirror of their own behavior

• It increases power and impact of the key linked themes and ideas


What might "Mining Gold"represent to your

organization?Mining Gold is a great metaphor for organizational improvement. We usually ask teams what it might mean and link ideas such as collaboration between teams / departments. Gold can be found in:

1. Vision• A sense of purpose• A clear Mission Statement, shared values and goals• Leadership - involving and engaging

2. Process• Team building• Planning and project management• Communications - within and between people

3. Results• Profitability and Productivity• Quality Improvement and Cost Reduction


Why do teams compete when collaborationobviously offers more impacts and

benefits?• Evaluation / Reward Systems do not support teamwork

“It’s a dog eat dog world…”

• Organizational objectives are unclear

• Human Nature - we are competitive

• Past Experience precludes collaboration and has rewarded competition

• Lack of a Trust or a positive relationship with others

• Collaboration takes extra time and effort to accomplish

• Benefits of collaboration not supported by leadership

• Impacts and payoffs are not obvious to those involved

• Teams do not have a history or experience with doing collaboration or generating better impacts by it

…and I’m wearing Milk Bone underwear!


We cannot We cannot become what become what we want to be we want to be by remaining by remaining what we are.what we are.

Max DePree


Why don't most teams get their Expedition Leaders actively

involved?• We are conditioned by education, bad experiences and culture

• There is a fear of losing Face or Status (ego, insecurity)

• Personality (we’re not proactive but quiet)

• We’re too involved in our own work and forget the existence of the Expedition Leaders

• We’re afraid of losing time, thus we sub-optimize results

• We are really not clear of our roles or the role of the Leader

• There is an assumption that not asking means we get all of the praise and recognition for our good performance / ability

• “Us and Them” mentality -- Leader is not part of team

• No access to Leadership - we can’t get their time so why even ask

• It’s not part of the rules of how we normally “play The Game”

• Trust is the residue of promises fulfilled. And we have not built up much trust...


What do people learn about team work and communications from playing the exercise?

There is a need for networking

Small teams work better than committees / larger teams

Someone needs to take on the role of team leader

We must compromise individually and collaborate collectively to succeed

Don’t dominate - listen to others’ views

THINK COLLABORATIONand Trust

Share a common goal or goals

Share Ideas and Information

Plan before Acting, Check

Have a division of labor and roles and think creatively

Initiate support from others

Have Empathy for others

Identify others’ needs

Be Creative

Be a good listener

Build on others’ ideas

Recognize Interdependence

Move quickly, take some risks

We probably have sufficient resources - use them wisely

Some feedback from a workshop:


The competitive aspect of the game:How might it be harmful in an organization?

• Not sharing information for personal reasons will suboptimize overall results

• Damaging relationships and trust

• Duplication of efforts

• Not utilizing resources in best or optimal way

• Sub-optimization -- Not seeing whole picture

• Undermining the efforts of others

Overall, we do NOT Maximize our overall Company Results and Efforts of our People.


You can readily You can readily generate a meaningful generate a meaningful

discussion of discussion of possibilities by linking possibilities by linking

the game to real the game to real workplace workplace

experiences, issues experiences, issues and opportunities. and opportunities.


I love it I love it when a plan when a plan

comes comes together.together.

George Peppard, “The A Team”


We feel we offer the best game in the We feel we offer the best game in the world focused on collaboration and world focused on collaboration and team building. We’re a “little guy” in the team building. We’re a “little guy” in the marketplace, which limits our marketplace, which limits our advertising but reduces our costs and advertising but reduces our costs and increases our customer contact.increases our customer contact.People tell us Dutchman is People tell us Dutchman is extremelyextremely flexible, powerful and clean in its flexible, powerful and clean in its metaphorical links. It works well in a metaphorical links. It works well in a wide variety of developmental wide variety of developmental situations. We are also totally situations. We are also totally committed to supporting our users.committed to supporting our users.

1 © Performance Management Company, 1993 - 2003. 2 © Performance Management Company, 1993 - 2003...

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