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Nestor MilanDPTMS

19 December 2014

Implementation of Network Alerting System and Telephone Alerting System

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Purpose

Provide guidance to register for the Network Alerting System / Telephone Alerting System

(NAS/TAS).

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What is NAS/TAS?

•Tool to Communicate Emergency NotificationsNetwork Alerting System (NAS)

Computer screen pop-up (see next slide)Telephone Alerting System (TAS)

Post to Garrison FaceBook & Twitter pagesFor registered personnel:Phone callsEmail messagesText messagesAPP (App) – downloadable app for messages

•Names associated with NAS / TASEmergency Management Modernization ProgramAtHoc – commercial name of productUSAG Wiesbaden Alerts

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Example of a NAS Alert

1) This window will remain until the acknowledge button is clicked.2) Acknowledging indicates you have received the information.

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Registration Process

BOTTOM RIGHT CORNER OF SCREEN

3. CLICK ON “ACCESS SELF SERVICE”

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1. CLICK ON ARROW BLOCK ON TASK BAR

2. FIND AND CLICK THE PURPLE GLOBE

IF YOU DO NOT HAVE A PURPLE GLOBE CONTACT POC LISTED AT

THE END OF THIS PRESENTATION.

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OPT-IN MESSAGES(hold “Ctrl” key for multiple choices)

1. GATE CLOSURES2. PEDESTRIAN GATE CLOSURES3. ROAD CLOSURES4. SCHOOL CLOSURES5. NONE

1. CAC auto fills name.2. HEIRARCHY – See next slide.3. OPT-IN MESSAGES – Opt in to messages you want to receive.

SAVE

Registration Process (cont.)

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OPT-IN MESSAGES1. SCROLL THROUGH2. SELECT APPROPRIATE BUBBLE3. CLICK SAVE4. CONTACT IF OPTION NOT FOUND

Hierarchy

SAVE

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SAVE

Devices

1. Do not use the “-” in your phone number.

2. Confirm number and click “Accept as is!”

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1. LAST KNOWN LOCATION – works with app only2. HOME ADDRESS - optional3. WORK ADDRESS - optional

Locations Tab

1. LAST KNOWN LOCATION: The “AtHoc Notifier” app provides the location of the device when it receives a message so if trapped, missing etc. emergency personnel have a place to start looking for the device holder.

2. The “AtHoc Notifier” app is free to download for smart phones.

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Working with the Location Tab

1. HOME ADDRESS & WORK ADDRESS: These options are used with a map to circle an area and notify all personnel registered within that circled area.

2. To identify your work or home locations click “Edit.”

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1. You can find your address using the address field. Input street, city, and country.

2. There will be three options. “Hybrid” provides the easiest way to navigate the map. Click it to activate.

3. Controls: Arrows moves the map. Use provided “+” to zoom in and “-” to zoom out. Alternately, clicking and holding on the map (or “blue man”) and moving your mouse will move what you have clicked on. The mouse roller ball will zoom in or out.

4. Use controls to fine tune address entered in address field or use the map to position your “Blue Man” on your work and / or home locations.

5. When satisfied with the location of the “blue man” choose “Done” and then “SAVE” at the top of the page.

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Inbox Tab

This is a record of messages received.

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AtHoc APP Instructions

“usa-wiesb”

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AtHoc APP Instructions

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Questions?1. The 24/7 Helpdesk DSN phone number is 312-867-3365.

2. If you need more specific help try watching this 9 minute video from the creator of the system.

https://support.athoc.com/files/End_User_Training/self_service.htm

NOTE: 1. This video will not address the “Location” tab information.2. Disregard this video’s use of the “+” when entering phone numbers.

3. If questions remain, contact Nestor Milan at nestor.a.milan2.civ@mail.mil or 548-3011.