1 NATURAL HAZARDS AND ASSET PROTECTION: EXPERIENCES AND CHALLENGES OF THE LOCAL INSURANCE INDUSTRY...

11

NATURAL HAZARDS AND ASSET NATURAL HAZARDS AND ASSET PROTECTION: EXPERIENCES AND PROTECTION: EXPERIENCES AND

CHALLENGES OF THE LOCAL INSURANCE CHALLENGES OF THE LOCAL INSURANCE INDUSTRYINDUSTRY

28th international conference of the Insurance Association of the Caribbean

June 2, 2008 World Trade Center, Curacao

Insurance Association of the Netherlands Antilles

Dr. Richeline C. Martina-Joe, President

22

CuraCuraççaoao

• Introduction

• Location of Curaçao

• Perception of disaster occurrence

• The boy who cried: “Wolf”!

• Curaçao: Statistically overdue

33

Analysis of the “Wolf effect”Analysis of the “Wolf effect”

• Emotion vs Cognition objective awareness vs subjective interpretation

• Attribution deception / mis-information negative judgment: no trust

• Risk regulation: risk assessment, cost benefit analysis

44

Risk RegulationRisk Regulation

55

Conclusion from the analysis of the Conclusion from the analysis of the Wolf effectWolf effect

E = Q X A

Effect of a message=

Quality of the messagex

Acceptance of the message

66

Effective Warning SystemEffective Warning System

“It is the way in which a country alerts its population on a perceived threat (natural hazard) in order to mitigate and/or prevent unnecessary harm”

77


• the receiver must be open in receiving the alert;

• the receiver should be believing the alert;

• the receiver should be committed in acting on the alert

88


The challenge lies in finding ways to make effective warnings

• optimally useful,

• credible,

• and reliable

99


1010


SWOC Analysis:

STRENGHTS

WEAKNESSES

OPPORTUNITIES

CONSTRAINTS

1111


SWOC Analysis:

GOVERNMENT

COMMUNITY

WARNING SYSTEM

1212

STRENGHTS WEAKNESSES OPPORTUNITIES CONSTRAINTS

GOVERNMENT

Commitment of government: We care for you

Chance to timely shift resources to prevent or mitigate impacts

Building resilience into a society

Bureaucracy

Transparent and a-political warning process;

Financial constraints

Evaluate and Interact with media and groups in society,

Communicate in "non-alert" period as well).

People need to trust the system, if they are expected to act on its warnings.

Need for a single , official, voice warning

Unrealistic expectations of protection by government, .Public panic or false alarms.

A warning system needs to survive changes in government.

Diversification of warning systems used.

Pro-action over Re-action

1313

STRENGHTS WEAK-NESSES

OPPORTUNITIES CONSTRAINTS

COMMUNITY

Early warningprovides lead time to act

People have the

need and appreciate to

be kept informed.

Role of media as

an authority.

Dedicated, committed, qualified volunteers

More “blame” for missed or erroneous warnings than Praise for succes

False alarms lead to lack of credibility

Participation of Stakeholders

leadsto sense of ownership in the system, and increase of warning

credibility and reliability

Emphasis that disaster may or may not occur,

but that still one

needs to be prepared

.

People understand information at different levels and in different ways.

Timing of the warning.

Reach of the warning

Quality of the warning

1414

STRENGHTS WEAKNESSES OPPOR-TUNITIES

CONSTRAINTS

WARNING SYSTEM

Technology Allows To Reach Many PeopleWarning Systems Exist For A Long Time Already, All Over The World.

Accessibility To Technology.

Lack Of Quantitative Indicators And Verification.

Changing Societies And Shelve Life Of A Warning System.

Flexibility Of System To Expand To Other Hazards And To Other Functions,

An Effective Warning System Must Operate Continually, Even Though The Hazard Of Concern May Occur Only Intermittently.

How To Evaluate The Effectiveness Of A Warning System Is Not Readily Established.

Warning Is Content Sensitive: •How, •Who, •What

1515

Natural hazards and asset Natural hazards and asset protectionprotection

Natural hazards are a part of life. But hazards only become disasters

when people’s lives and their belongings are swept away

1616


As insurance companies operating on Curaçao and the other islands of the Dutch Antilles, we will always be there to offer solutions while protecting the assets of our customers!

1717


Suggestions:

• risk management

• vulnerability assessment

• reduction of the effects of a disaster

(financial security)

1818


A tight control of the future impact of disasters on Curacao is in the interest of us all.

“With the NEW CURACAO in mind, we target to build a sustainable community that has the long-term capacity to live and deal effectively with risks”

1919

Concluding remarksConcluding remarks

All hazards approach

Emergency communication plan

Involvement of all stakeholders for acceptance and increased credibility

2020


Join the boy crying Wolf

Develop a new game together,

based on:

trust, understanding, acceptance, all for the benefit of our country.

2121


We may not be able to control Mother Nature, but we can at least do our homework and be ready to face whatever she may impose on us.

2222

The boy who cried: Wolf!The boy who cried: Wolf!

2323

Thank you!Thank you!

Questions?Questions?

1 NATURAL HAZARDS AND ASSET PROTECTION: EXPERIENCES AND CHALLENGES OF THE LOCAL INSURANCE INDUSTRY...

Documents

Transcript of 1 NATURAL HAZARDS AND ASSET PROTECTION: EXPERIENCES AND CHALLENGES OF THE LOCAL INSURANCE INDUSTRY...