1 Meeting the Reporting Challenges at International Paper.
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Transcript of 1 Meeting the Reporting Challenges at International Paper.
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About International Paper
• Founded in 1898
• Largest forest products company in the world
• Approximately the 60th largest company in the United States / 160th largest company worldwide
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• Largest private U.S. landowner with more than 12.5 million acres of forestlands
• Over 113,000 employees globally
• Operations in nearly 50 countries
• 2002 revenue: $25 billion
About International Paper
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About International Paper
• Began implementing R3 as ERP solution in 1995
• SAP R/3 Release -- 4.5B/4.6C• Business Warehouse –3.0b
– Upgraded from 3.0a
• SAP Web application server – 6.20
• Crystal Reports 8.5
• Crystal Enterprise 8.5
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The Issues and Challenges
• Inconsistent unreliable reporting – Non standardized operations and platforms
• Reporting system was not scalable, expandable or flexible
• Manual intervention was required to accumulate and present data
• Mobile sales force limited access
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Critical Success Factors
Increase Sales Representatives ability to:• Effectively manage relationships• Respond to service needs (managing
inventories)• Grow the accounts• Proactively manage the continuous improvement of profitability and margin derived from the account
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The Solution
Provide an end-to-end intelligence solution that empowers better decisionmaking to help Beverage Packaging drivegreater profitability
• Provide better access to quality data
• Access to timely information
• Increased accuracy of reports
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The Solution
• Project Overview
• Functionality Implemented
• Benefits Realized
• Lessons Learned
• Next Steps
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Project Overview Implementation• Phased Approach
– Obtain sponsorship
– Build project team
– Define Deliverables
– Blue Print processes
– Build System and validate functionality
– Roll out functionality
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Major Tasks J an Feb Mar Apr May J un J ul Aug Sept Oct NovSAP BW 3.0 Implementation
BW Training/ Environment Set-upCrystal Environment Set-upBusiness Content GAP AnalysisCube DesignCube LoadReport DesignCrystal TrainingCrystal Report DevelopmentBusiness TrainingParallel Testing and Balancing
Project Overview Implementation Timeline
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Project OverviewStaffing ( Full and part time )
• Project Management 2
• BW Architect/Developer 1
• Business Analyst 2
• BW Administrator 1• Report Writers 2
BEx and Crystal
• Extended Team 3
Reporting SystemsData Sources Formatting End User
Project OverviewPrevious Reporting Environment
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Project OverviewData Manipulation Before BW /Crystal
• Consolidation of multiple
downloaded files
• Manually determine target group
• Lengthy effort required to complete
process.
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Project Overview Reporting Environment after BW/Crystal
Data WarehouseData Sources Reporting Tools
BW 3.0B
End User
Web
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Project OverviewData Manipulation After BW / Crystal
• Streamlined entire process. Time savings
• Data management functionality
• Simplified tools allow users to create without IT intervention
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The Solution
• Project Overview
• Functionality Implemented
• Benefits Realized
• Lessons Learned
• Next Steps
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Business Warehouse
• Sales Overview Cube
• Budget Cube
• MultiProvider
• COPA Cube
• Aged Inventory Cube
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Crystal Reports
• Friendly end user tool
• Able to leverage existing Crystal experience
• Experienced short learning curve for application
• Formatted reporting
• Combine SAP and Non-SAP data
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Crystal Enterprise
• Ability to schedule and deliver reports in a secure fashion based on user needs
• Central administration and management of the enterprise system
• Direct access to web enabled Crystal Reports
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The Solution
• Project Overview
• Functionality Implemented
• Benefits Realized
• Lessons Learned
• Next Steps
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Benefits Realized
• Delivery of timely accurate and actionable information - consistent data
• Put relevant information directly in the hands of the people best positioned to use it to drive profits
• Allows Beverage Packaging to take proactive approach with many issues
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Benefits Realized
• Data consolidation and data integrity
• Deployed reusable and scalable components
• Easy access - zero footprint
• High System Availability
• Crystal support and training
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The Solution
• Project Overview
• Functionality Implemented
• Benefits Realized
• Lessons Learned
• Next Steps
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Lessons Learned
• Data management and integrity–Avoiding record duplication and ensuring consistency of information
• Resource constraints
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Lessons LearnedThe Team’s experience
• The team background
• Mapping the R/3 development team skill sets to BW
• The utilization of SAP training to enhance BW developer skills
• Customization of business content
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• Early life cycle for integration of products
• Documentation
• Throughout the project SAP and Crystal provided support with varying degrees of response time
Lessons LearnedSAP & Crystal Support
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The Solution
• Project Overview
• Functionality Implemented
• Benefits Realized
• Lessons Learned
• Next Steps
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Planned Functionality
• Expand application to other divisions within Consumer Packaging
• Web enable
• SAP Portal Integration• Further leverage SAP and Crystal partnership