1 Information and Communications © Siemens Ltda 2001 Next Generation Network Grupo de Trabalho de...

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1 Information and Communications http://www.siemens.com/mobile-business © Siemens Ltda 2001 Next Generation Network Grupo de Trabalho de Engenharia e Operações de Redes Wilson Cardoso (Ph.D.) Data and Voice Convergence Manager The opinions presented here may or may not be those of my company.

Transcript of 1 Information and Communications © Siemens Ltda 2001 Next Generation Network Grupo de Trabalho de...

1Information and Communicationshttp://www.siemens.com/mobile-business

© Siemens Ltda 2001

Next Generation NetworkGrupo de Trabalho de Engenharia e Operações de Redes

Wilson Cardoso (Ph.D.)Data and Voice Convergence Manager

The opinions presented here may or may not be those of my company.

Information and Communicationshttp://www.siemens.com/mobile-business

Ernest Miller Hemingway, born July 21, 1899, at age 6

“Prepare the roof as long as the sun is shining”

Information and Communicationshttp://www.siemens.com/mobile-business

Human perception

Bandwidth of Receptors Neuronal Transmission

Eyes

Ears

Skin

Tongue

Nose

=

Human communication needs 250 Mbit/s.

200 Gbit/s

4 Mbit/s

1,5 Gbit/s

150 Mbit/s

20 Gbit/s

ca. 230 Gbit/s

200 Mbit/s

2 Mbit/s

10 Mbit/s

11 Mbit/s

30 Mbit/s

ca. 250 Mbit/s

Information and Communicationshttp://www.siemens.com/mobile-business

Mobile & nomadic broadband access

connecting humans with

machines

connecting humans with

machines

Inform

ation

Communication

(mobile) bandwidth, quality-of-service, security

transporting knowledge of

mankind

transporting knowledge of

mankind

enabling mobile Commerce of digital goods

enabling mobile Commerce of digital goods

fulfilling companies‘

requirements

fulfilling companies‘

requirements

healthhealth

connecting humansconnecting humans connecting machinesconnecting machines

Network

A network has to fulfill all requirements perfectly

Information and Communicationshttp://www.siemens.com/mobile-business

Mobile access will dominate

0

200

400

600

800

1000

1200

1400

1600

1800

1995 2000 2005 2010

Subscriptions worldwide (millions)

Mobile internetsubscribers

Mobilesubscribers

Mobile

Fixed

Mobile Internet

Fixed Internet

Information and Communicationshttp://www.siemens.com/mobile-business

Portable Devices become wearable

Information and Communicationshttp://www.siemens.com/mobile-business

Electronic business Market Evolution

1990 1995 20011997

mobile business

Marketing AutomationCustomer Service Center

Customer Relationship Management

Strategic Account

Management

Electronic Marketing

Quelle: nach Siebel

Information and Communicationshttp://www.siemens.com/mobile-business

The thrust for bandwidthin the Access Network as well as in the Core

Metcalfe´s LawMetcalfe´s Law

Value ofthe Network

# of Users

Utilityu ~ n (n-1)

n

n (n-1)

AcceleratedProliferationAcceleratedProliferation

Radio

10

Years to reach50 Mio US Consumers

20

30

40

CableTV

TVVCR

InternetInst.

Messaging

Napster

... of Bandwidth Consuming Devices

Information and Communicationshttp://www.siemens.com/mobile-business

The Net is our future... and we the “Networkers” will connect everything to everything

Source: Kevin Kelly, “New Rules of a New Economy”

1970 1997 2020

Chips inobjects

Chips incomputers

6 billionchips

We are moving away from

crunching

... to connecting

We are moving away from

crunching

... to connecting

Information and Communicationshttp://www.siemens.com/mobile-business

Enterprise networks

CATV

Mobile

Service providers

Packets and photonsfor everything

Packets and photonsfor everything

Network intelligence shifts to the edge

Network intelligence shifts to the edge

Enterprise networks

Core networks converging

in all market

segments

Core networks converging

in all market

segments

Open platforms, server architectures,

distributed networks

Open platforms, server architectures,

distributed networks

AccessEdge QoS, security,

content adoption from today’s to the Next Generation Internet

QoS, security,content adoption from

today’s to the Next Generation Internet

Rich applications

Rich applications

Ongoing competition in access: Wireless, mobile,

fiber, copper, TV-cable

Ongoing competition in access: Wireless, mobile,

fiber, copper, TV-cable

What comes after the PC?What comes after the PC?

Devices feature more intelli-gence and demand more

bandwidth

Our vision of the Next Generation Internet

Information and Communicationshttp://www.siemens.com/mobile-business

The next generation networks

Enterprise NetworksEnterprise Networks

Mobile NetworksMobile Networks

PSTN/ISDNPSTN/ISDN

IP/Data NetworksIP/Data Networks

The Next Generation Networks• Converged, individualized services• Anywhere, anytime, any media

communication• Guaranteed service quality• High reliability • Bandwidth is unlimited• Distance independent tariffs

Information and Communicationshttp://www.siemens.com/mobile-business

The next generation networks

Enterprise NetworksEnterprise Networks

Mobile NetworksMobile Networks

PSTN/ISDNPSTN/ISDN

The Next Generation Networks• Converged, individualized services• Anywhere, anytime, any media

communication• Guaranteed service quality• High reliability • Bandwidth is unlimited• Distance independent tariffs

IP/Data NetworksIP/Data Networks

Information and Communicationshttp://www.siemens.com/mobile-business

Bellheads

Netheadsversus

We need to converge the networks !Who will drive the convergence?

Information and Communicationshttp://www.siemens.com/mobile-business

NetheadsNetheadsBellheadsBellheads

• Bureaucratic• Inflexible monopolies• No customer focus• Old technology

• Bureaucratic• Inflexible monopolies• No customer focus• Old technology

• Freaks• Chaotic• No understanding of

carrier business

• Freaks• Chaotic• No understanding of

carrier business

The „Prejudices“

Information and Communicationshttp://www.siemens.com/mobile-business

The Battlefield: Convergence

NetheadsNetheads BellheadsBellheadsNext

GenerationNetworks

• Availability• Reliability• Guaranteed Service

• Availability• Reliability• Guaranteed Service

Circuit-SwitchedCircuit-Switched

Optimized for Optimized for VoiceVoice

• Flexibility• Best-effort

• Flexibility• Best-effort

Packet-SwitchedPacket-Switched

Optimized for Optimized for DataData

Information and Communicationshttp://www.siemens.com/mobile-business

Consequences:

•No new converged services

•No synergy between networks

•No offering of VoIP/ATM services

Only upgrade in voice sector

Evolving the network1st Alternative ?

Information and Communicationshttp://www.siemens.com/mobile-business

Your competitors will win!

Evolving the network1st Alternative ?

Information and Communicationshttp://www.siemens.com/mobile-business

Build one new universal network (IP or ATM)

Consequences:• Implement all existing services again in IP or ATM

• Very long time to market (before system is stable)

• Interworking with legacy tremendously costly

• High investment necessary

Evolving the network 2nd Alternative ?

Information and Communicationshttp://www.siemens.com/mobile-business

“Engineer’s dream”

Evolving the network 2nd Alternative ?

Information and Communicationshttp://www.siemens.com/mobile-business

NetheadsNetheads BellheadsBellheadsNext

GenerationNetworks

QoS vs.Bandwidth

QoS vs.Bandwidth

Standards vs.Competition

Standards vs.Competition

Client/server vs.Central servicesClient/server vs.Central services

Connection vs.ConnectionlessConnection vs.Connectionless

Take the best of both worlds !

Information and Communicationshttp://www.siemens.com/mobile-business

Consequences:

•Excellent platform for new and converged services

•Fast time to market

•Make use of the best of both worlds (voice & data)

•Guarantees high-level service quality

Networks coexisting and interworking at certain connection points

Evolving the network3rd Alternative !!

Information and Communicationshttp://www.siemens.com/mobile-business

Best in class in voice and data = Convergence!

Evolving the network3rd Alternative !!

Information and Communicationshttp://www.siemens.com/mobile-business

Growing number of Growing number of services and applications services and applications

= business opportunities = business opportunities

Growing number of Growing number of services and applications services and applications

= business opportunities = business opportunities

Unified network layer Unified network layer Unified network layer Unified network layer

Various infrastructure platforms for : Various infrastructure platforms for :

• soft migration for data services soft migration for data services

• flexible platform for competitive services flexible platform for competitive services

• support for applications and services support for applications and services requirements (real-time, SLA, ...requirements (real-time, SLA, ...) )

Various infrastructure platforms for : Various infrastructure platforms for :

• soft migration for data services soft migration for data services

• flexible platform for competitive services flexible platform for competitive services

• support for applications and services support for applications and services requirements (real-time, SLA, ...requirements (real-time, SLA, ...) )

IPIP

Web cache Web

cache E-commerce E-commerce

VPN VPN

Call center

Call center

Internet access Internet access

ATM ATM

WDM WDM

FR FR

Intranets / Extranets Intranets / Extranets

Infrastructure Infrastructure

Services / Applications Services / Applications

SDH SDH

AON AON

PSTN PSTN GSM GSM

IP will dominate technology and networks !

Information and Communicationshttp://www.siemens.com/mobile-business

Most of the time:

just listen

Hear a link ?Press key, or speak a command, to follow a linkor just ignore to continue.

What was that ?Reverse, pauseand history listsavailable.

Important stuff ?Store favorite addresses,or “flag” pages for later perusal from desktop browser.

VoxPortal™ Audio Browsing, the Experience:

Information and Communicationshttp://www.siemens.com/mobile-business

Listen to the VoxPortal

Waveforms can be part of the webpage

VoxPortalTM

Listen ...

Information and Communicationshttp://www.siemens.com/mobile-business

Click-to-PhoneTM Predefined number

Place a call button on any webpage

No registration for users necessary

Call charges carried by the call center

Information and Communicationshttp://www.siemens.com/mobile-business

Click-to-PhoneTM

Any number

Enter the phone number via:

keypadfavorites

or choose one from:personal directoryonline directory

High security for the call:

unique keycheck at all

involved components

Information and Communicationshttp://www.siemens.com/mobile-business

Customer Screen

Agent ScreenAgent Image

sent to Customer

ACD events and dialingprovided by CTI Features

Adding VoiceIP based Call Centers

Information and Communicationshttp://www.siemens.com/mobile-business

21/06/01 Sinnreich, SIP Communications 24

E-business Support With IP CommunicationsVoice is Redefined

Voice

800.wcom.com

www.wcom.com

SIP Clients

PSTN

PBX

Mobile

Web Portal

E-mail Portal

Voice Portal

Web & mail

PORTALS SERVICES

Portals are “invisible” to end user, buthave URLs for routing to services

Users with various clients

NetworkGateway

Enterprise Gateway

Full web multimedia

Unified messaging

IVR and voice browsing

[email protected]

sales.wcom.com

ftp.wcom.com

email.wcom.com

hosting.wcom.com

voicemail.wcom.com

i-messenger.wcom.com

agent.wcom.com

conference.wcom.com

media.wcom.com

checkout.wcom.com

directory.wcom.com

…other…

Information and Communicationshttp://www.siemens.com/mobile-business

Customize your own services with SIP.

Information and Communicationshttp://www.siemens.com/mobile-business

SIP FOR APPLIANCES

Information and Communicationshttp://www.siemens.com/mobile-business

ADSL

Corporatenetwork

Remoteaccess

Internetaccess

VDSLVDSLHDSLISDN / SDSL

Residential LMESMESOHO

FTTB/SDH

HFCHFC

PMP

ISDN

EDSL/DLC

PLC UDSL

Integrated AccessThe optimized entry door for your customer

Information and Communicationshttp://www.siemens.com/mobile-business

Virtual Banking

Video ConferencingApplication sharing

E-CommerceFast Internet

Tele-Working

Voice over DSL

DSL

VDSL

Tele-Learning

Video on Demand,WebTV

Broadband is a real necessity?

Information and Communicationshttp://www.siemens.com/mobile-business

It’s the basis for converged services !– parallel access to PSTN and data networks & interworking– integrated authentication, billing, OAM

Integrated AccessWhy?

It’s flexible!– change services without the need to change the access– choice between circuit switched and/or packet based services

It’s economical!– migration of existing infrastructure– plug and play provisioning– all-in-one system

Information and Communicationshttp://www.siemens.com/mobile-business

Residential users:Today’s situation (single analog access line)

LocalTelephony

Exchange

Voice and IP access via one access line ... ... but mutually exclusive No basis for converged services

POP

RAS

SIEMENS

PSTNISDN

IP Network

PoP Point of PresenceRAS Remote Access Server

Information and Communicationshttp://www.siemens.com/mobile-business

New applications require more bandwidth

SIEMENS

SIEMENS

Accessdevice

PublicInternet

Internetserviceprovider

Every day new applications based-on IP are developed.

Information and Communicationshttp://www.siemens.com/mobile-business

Services in the access marketplaceRecreation & Games

Information and Communicationshttp://www.siemens.com/mobile-business

Router

LocalTelephonyExchange

Large and Medium EnterprisesToday’s Situation

Enterprise site

LAN public data traffic

corporate network traffic

PSTN/ISDN traffic

Router

Mux TransportNetwork

PSTNISDN

IP Network

PABX

Besides public voice & data services request for transportof corporate network traffic

Infrastructure and services completely separate

Information and Communicationshttp://www.siemens.com/mobile-business

LocalTelephonyExchange

Router

Large and Medium EnterprisesBest Served Through Integrated Access Nodes

Enterprise site

LAN data traffic

includingcorporate network traffic

Voice/real-timePSTN/ISDN traffic

including corporate network traffic

Router

TransportNetwork

PABX

Easy access with integrated access nodes providing new services

Full interworking of voice and data traffic

IntegratedAccessNode

Enterprisesite

PSTNISDN

IP Network

Information and Communicationshttp://www.siemens.com/mobile-business

The next generation networks

The Next Generation Networks• Converged, individualized services• Anywhere, anytime, any media

communication• Guaranteed service quality• High reliability • Bandwidth is unlimited• Distance independent tariffs

Enterprise NetworksEnterprise Networks

Mobile NetworksMobile Networks

PSTN/ISDNPSTN/ISDN

IP/Data NetworksIP/Data Networks

Information and Communicationshttp://www.siemens.com/mobile-business

Customer Requirements

Workflow Applications SAP Integration

Telephony Applications Centralised Attendant Call Centre Services Call Billing

User Terminal PC Telephone

Communications Network IP LAN (Ethernet, Token,…)

Public & Private Network Access Gateway Public & Private Network Signalling

Information and Communicationshttp://www.siemens.com/mobile-business

Business Process

Communication Workflow

Customers Current Database

Fax Video Mobile VoicePSTN PhoneIP Phone

Internet / Chat E-Mail

One Queue

IP PABX typical enviroment

Information and Communicationshttp://www.siemens.com/mobile-business

Voice and images transmistion over IP

IP Convergence: Worldwide supervision with video over IP

Solution: Video-Monitoring System

Results

Worldwide Service from main office Less trips and service personal Increase productivity for Bobst‘s clients:

short interruption time for repair Better image and new orders.

Printer manufactring

Bobst GmbH

Information and Communicationshttp://www.siemens.com/mobile-business

IP Telephony is Expected

CPE are now available

Most Existing Customers

All New Requests from major Corporate Customers

Targeting SMEs

Mandatory Requirement to get considered

Information and Communicationshttp://www.siemens.com/mobile-business

The Future

VoIP Enabled Branch Offices

VoIP Teleworkers

Encouraging use of new High Speed Access Technologies

Changing Business Structures & Organisational Interactions

Information and Communicationshttp://www.siemens.com/mobile-business

Conclusion

VoIP is not a goal in its own right -

Convergence is the customer need

Customer demands are not uniform address the solution carefully

Customer Acceptance is growing albeit slowly

It is The Way Forward

Information and Communicationshttp://www.siemens.com/mobile-business

The Next Generation Networks• Converged, individualized services• Anywhere, anytime, any media

communication• Guaranteed service quality• High reliability • Bandwidth is unlimited• Distance independent tariffs

Enterprise NetworksEnterprise Networks

Mobile NetworksMobile Networks

PSTN/ISDNPSTN/ISDN

IP/Data NetworksIP/Data Networks

The next generation networks

Information and Communicationshttp://www.siemens.com/mobile-business

Thank you for your kind attendance

Thank you for your kind attendance

Information and Communicationshttp://www.siemens.com/mobile-business