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Impacts of FOD & Wildlife

Heathrow FOD ConferenceJJ DeGiovanniUnited Airlines

Managing Director – Ground Safety1(847) 700 – 4600November 9, 2010

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Agenda

• Space Shuttle Clip• Philosophy &

Program• Impact to the Airline• Strategy• Airport Authority

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Philosophy and FOD/ Wildlife Program

Our Philosophy:

Run a world class airline, always with a safety mindset to operate effectively and efficiently.

Our FOD & Wildlife Program:

Mitigate and reduce the risk of personnel / customer injury and aircraft damage.

- Fly Safe (Safe Airline, Safe Customers)- Improve Reliability- Reduce Cost Impacts

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Airline Impact

$113 Million Annual Impact

Tires (FOD) Wildlife Engines / Cowls Hangar

$4.3 Million 122 Reported Events

$102 Million 110 Days Out of Service

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2009 Tire FOD Events

• 916 Tires Damaged replaced

• Estimated Tires Replaced cost to the airline = $4.5 Mil

TIRE RPL DUE TO CUTS

0

20

40

60

80

100

120

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Average Tire Cost = $4,900

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Wildlife Reporting FY2009

Top Stations on FSAP Reports

DEN = 20

ORD = 18

IAD = 11

SFO = 9

• 122 FSAP Reports

• Cyclical Curve

FSAP FOD / Wildlife Reports 2009By Stations (2 or More Reports)

0

5

10

15

20

DEN

OR

D

IAD

SFO

SMF

BW

I

PHL

MC

O

MSP PI

T

BO

S

CLT

DC

A

DSM EW

R

FCO

JFK

OM

A

PDX

SEA

# of

Impa

cts

FSAP Reports on FOD / Wildlife Impacts 2009 by Month

0

5

10

15

20

25

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

# o

f S

trik

es

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2009 Out of Service Events FOD & Wildlife

Out of Service A/C (Wildlife)

0

1

2

3

4

5

6

7

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

• 37 aircraft out-of-service

• Peak months due to bird migration

• Out-of-service time cost $1.2 MillionGlobal Bird Migration

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Engine Cost Impact 2009

• Blended / Replaced Blades

• $2.3 Million (Est.)

• Engines Pulled

• $85 Million (Est.)

• Engine Cowl Damaged

• $17.5 Million (Est.)

Total = $113 Million

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Reliability Impacts 2009

FOD Wildlife

Customers Scores

Ferry Costs

Crews Re-schedule

Maintenance Cost

Parts Availability

Re-Allocating Aircraft

Out of Service Time

Vendor Maintenance

Overtime

Industry Performance

Hotel Cost

Flight Cancellation

Customers Affected

Flight Revenue Aircraft Inspection / Repair

Re-Allocating Aircraft

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FOD CuriositiesMost Abstract FOD Items

It comes in every shape & size...

FOD In Other IndustriesWho Would’ve Thought…

Snake in Landing Gear Baggage Container

AC Unit Hose Bald Eagle on Runway

Bolts, screws, metal pieces

Bag Scanner

Saw Horse

Rag in Engine

Space Debris Wildlife on Roads

Medical Field

Space Shuttle Debris

Construction Field

Food Industry Water

Overloaded Trucks

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Policy

Communication Mediation Plans, Trends / Actions

Safe Airline Operations, FOD/Wildlife Reporting,

Investigating, Program Focal

FOD/Wildlife Free, Safe Airport Enforcement

Focal for Government Agencies

Program Execution, Awareness

• STATION MANAGEMENT

• AIRPORT AUTHORITY

• EMPLOYEE

• Structure Alignment

• Subject Matter Expert

•System wide Program Tracking

•Station Support

•Framework of Operations

• Execution / Enforcement / Engagement

• Mitigation

• Program management

• Event reporting & Investigation

• Airline Alignment

• Cross Boundary Issues

• Communications, Authority

• FOD Free Ramp

• Event Reporting

• Accountability

• Clean Workable Product

Outcome…

• CORPORATE / DIVISIONAL

FOD & Wildlife Program StructureHierarchical Approach

Input…

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FOD & Wildlife Program

Inputs:• Data reporting / analyses (ERS)• Program execution• Training• Vendor management• Communication• Information access

• Objective– Controllable cost, and not a cost of

doing business. • Metrics

– Determine risk. – Effectiveness, Take Action

• Methodology– Each station FOD and Wildlife plan

– Active Engagement– Focus resources at locations where

risks are the highest.

What this program covers:

• Ground Induced FOD, Airfield

• Wildlife

• Maintenance (tools, hangar space)

• Weather – Ice, Snow, Hail

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Our Priorities

Always with a Safety Mindset…

• Safe Reliable Airline

• Controlled Approach

•Predictable Outcome

Wildlife

• Safety of Flight

• Mitigation

• Bias for Action

Ramp

• Safety of Personnel

• Don’t Inflict Pain

• Clean Work Environment

Weather

• Safety of Personnel/Customers

• DTN (Prediction)

• Reliability

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Corporate Strategy

Corporate

• Responsible of maintaining the Corporate Policy

• SME support to station management

• Helping to Develop mediation plans

• Recommendations & guidance for mitigation

• Event reporting tools (Damage, FAA)

• Communications, data analysis, trends

• Interaction with Airport Authorities & Government Agencies

Event Reporting System

Trends / Analyses

Station Reporting

Airport Authority

USDA

FAA

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Station ManagementDaily Due Diligence

• Policy and Programs Execution / Responsibility

– Employee Coaching and Training – Root Cause / Forensic Analyses– Pre Arrival / Departure checks

• Performance– Trends– Event Reporting / Investigating

• Direct Communication – Airport Authority, USDA, FAA

• Safety Meetings – Direct Interaction with Airport Authority– Participate in Monthly meeting, FOD

walks– Safety Concerns / Awareness (Gate

Areas)

ERS – Event Reporting System

FOD Wildlife Impacts 2010 TOTAL by Month (MAY)(From FSAP/ERS)

FSAP REPORTS

ERS / Op. Impact

ERS / Operational

Impact0

5

10

15

1 2 3 4 5 6 7 8 9 10 11 12

# o

f S

trik

es

FSAP FOD Wildlife Reports 2010MAY YTD

0

2

4

6

8

10

SF

O

IAD

DE

N

MC

O

OR

D

SM

F

BD

L

BO

S

DC

A

DF

W

EW

R

GR

U

HK

G

IAH

LA

X

LG

A

MS

Y

RD

U

# o

f Im

pacts

MayJanJan-Apr

FOD Wildlife Impacts 2010 TOTAL by Month (MAY)(From FSAP/ERS)

FSAP REPORTS

ERS / Op. Impact

ERS / Operational

Impact0

5

10

15

1 2 3 4 5 6 7 8 9 10 11 12

# o

f S

trik

es

FSAP FOD Wildlife Reports 2010MAY YTD

0

2

4

6

8

10

SF

O

IAD

DE

N

MC

O

OR

D

SM

F

BD

L

BO

S

DC

A

DF

W

EW

R

GR

U

HK

G

IAH

LA

X

LG

A

MS

Y

RD

U

# o

f Im

pacts

MayJanJan-Apr

Monthly Reports by Station

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General Housekeeping

• Pre-Arrival / Departure FOD Checks

• FOD Walks

• FOD Buckets

• FOD Boss

• Checklists / Consistency

• FOD Publications (UA / Airport Authority)

• Supervisor Monitoring / Coaching

• Wildlife – Airport Authority

• Pre Task Briefings

Clean Work Environment

Arrival/departure Checks

FOD Boss / Sweepers

Publications / Communications

FOD Walks

Checklists

Day to Day Operations

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Wildlife

• February / September Ramp up

• Reports / Trends by Location

• Ride Alongs

• Discuss Events

• Communicate– Everyone Involvement– Competitors Shared Information (ATA)

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Airport Authority

• Priorities

– General Housekeeping Efforts

– Construction

– Events – Damages

– Technology to Improve Reliability

– Communication of Share Events – Transparency

– Potential Impacts Interior / Exterior to Airports

FOD / Wildlife Free Airports

Federal panel OKs trash site by LaGuardiaFederal panel OKs trash site by LaGuardia

US Airways Flight 1549Encountered multiple bird strikes 6 minutes after take off landed in the Hudson River.

US Airways Flight 1549Encountered multiple bird strikes 6 minutes after take off landed in the Hudson River.

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Weather

• Better Protect: Our Customers / Our Planes / Our People

• Increase Airline Reliability

• DTN Addresses:– Severe Weather – Hail / High Winds – Dust Storms– Lightning– Ice / Snow (Blade Damage)

• Real Time Notification– Accurate Weather Forecast– Alerts to PDA’s / text / Email

• Currently in Use by Airport Ops, Maintenance, Ops Control

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Innovated Technology

• Radar Technology (BOS)

• FOD Camera Technology (ORD)

• Airport Bird Radar

• DNA / USDA

• FOD Boss at Stations

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FOD Forensics Finds

• Address Found on Arrival (FOA) damage.

• Speed Tape Samples

• The results pointed to 300 series Stainless Steel

• Landing gear threw FOD into Cowling

• Spectral Analysis

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Maintenance

• Communicate Policy and Programs Execution / Responsibility

• Tool Controls– Tools box inventory, Accountability

– Post Maintenance housekeeping

– Daily Sweeps / FOD Boss, FOD Walks

– FOD Management – Vendors

– Clean as you go, Area FOD-Free

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Communications

• Event Notification /investigation– Trends / Reporting

– Seasonality

– Locations

• USDA– Specific Plan to Control Species

• Monthly Reports– Call to Action

• FOD Flyer

– Awareness

– All Levels

• FSAPS – Pilot Bird/FOD Event Reporting

FOD Wildlife Impacts 2010 TOTAL by Month (MAY)(From FSAP/ERS)

FSAP REPORTS

ERS / Op. Impact

ERS / Operational

Impact0

5

10

15

1 2 3 4 5 6 7 8 9 10 11 12

# o

f S

trikes

FSAP FOD Wildlife Reports 2010MAY YTD

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2

4

6

8

10

SF

O

IAD

DE

N

MC

O

OR

D

SM

F

BD

L

BO

S

DC

A

DF

W

EW

R

GR

U

HK

G

IAH

LA

X

LG

A

MS

Y

RD

U

# o

f Im

pacts

MayJanJan-Apr

FOD Wildlife Impacts 2010 TOTAL by Month (MAY)(From FSAP/ERS)

FSAP REPORTS

ERS / Op. Impact

ERS / Operational

Impact0

5

10

15

1 2 3 4 5 6 7 8 9 10 11 12

# o

f S

trikes

FSAP FOD Wildlife Reports 2010MAY YTD

0

2

4

6

8

10

SF

O

IAD

DE

N

MC

O

OR

D

SM

F

BD

L

BO

S

DC

A

DF

W

EW

R

GR

U

HK

G

IAH

LA

X

LG

A

MS

Y

RD

U

# o

f Im

pacts

MayJanJan-Apr

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Eco-Power Wash

Is Carbon Soot – FOD?

• Engine Build-up – Impacts Efficiency

• Results in higher fuel burn & more CO2

• Hot purified water flush

• Savings 3 million gallons of fuel and nearly 30,000 metric tones of CO2 per year.

6.8 Million gals or $26.6 Million

Thinking Green

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In Summary

– Safety of Flight / People

– Integration

– Proactive

– Ensure of Success

– Due Daily Diligence

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In Summary

– Safety of Flight / People

– Integration

– Proactive

– Ensure of Success

– Due Daily Diligence