1 expect the best Improving How We Do Business in IT: VITA’s SWAM Initiative & Procurement Reform...
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www.vita.virginia.gov
Improving How We Do Business in IT: VITA’s SWAM Initiative & Procurement Reform
Lemuel C. StewartChief Information Officer
Dept. of Business Assistance Economic Development Seminar
June 23, 2004
www.vita.virginia.gov 2expect the best
Support for Improving SWAM Opportunities
• VITA has historically supported SWAM enterprises through a variety of strategies: • Including SWAM objectives in solicitations• Leveraging eVA’s broad SWAM reach• Tracking of VITA spend with our SWAM industry
partners and subcontractors• Utilizing SWAM suppliers for small purchases and
services to VITA
• Participating in Virginia Business Opportunities Despite these efforts SWAM utilization has been under 5% of
external VITA spend
www.vita.virginia.gov 3expect the best
Support for Improving Procurement
• Other findings in technology-related procurement
– Virginia does not purchase IT cost-effectively
– Processes were slower than the pace of technological change
– Unreasonable terms and conditions (Ts and Cs)
– Virginia would rank 50th if it was in S&P500
– State has tremendous opportunities to leverage buying power and embrace and implement better solutions and tools
• IT Procurement Reform was launched during a time of major change in IT and state government
www.vita.virginia.gov 4expect the best
Purpose
• To develop a new technology procurement business process based on best practices. Desired state:– Leveraging Virginia’s ample buying power– Increased access and opportunities for SWAM suppliers– Increased use and usefulness of statewide technology
contracts– Fast and flexible processes– Positive relationships with customers and partners– Value-oriented, not price-oriented– Business-driven and enterprise-oriented– Fair, standardized contract vehicles– Making Virginia much easier to do business with!
www.vita.virginia.gov 5expect the best
Results
• Centralized IT procurement• Solutions-based RFP approach
– Limited terms and conditions as mandated
• Emphasis on partnerships– Encourage diversity of subcontractors– Innovative public/private partnerships
• Faster, simpler, less expensive procurements• SWAM Web site and business intelligence
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www.vita.virginia.gov
www.vita.virginia.gov 7expect the best
www.vita.virginia.gov 8expect the best
VITA’s SWAM Program
• Developing a sustainable program requires• Setting objectives • Removing barriers • Fostering two-way communication• Identifying opportunities
www.vita.virginia.gov 9expect the best
Looking Ahead
•Create SWAM policy•Include procedures for solicitations
•Establish goals •Providing training •Inform SWAM suppliers of opportunities
•Provide data•Hire SWAM outreach officer
•Formalize recognition of subcontractors
•Develop small purchase procedures and other methods
•Solicit feedback •Monitor progress•Recognize exemplary performance
•Benchmark effectiveness
Raise Awareness
Improve Access
Encourage Feedback
www.vita.virginia.gov 10expect the best
Contact Information
Please visit http://www.vita.virginia.gov to
learn more about our procurement efforts
Lemuel C. Stewart, Jr.Chief Information Officer of the Commonwealth
Virginia Information Technologies Agency
(804) 343-9002