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Diversity & Diversity & InclusionInclusion

Sara BellAshley BosticAshley CoatsAshley Corsi

Elizabeth DaltonCarrie HauserJennifer Millis

Erica PayneMegan Peeters

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Diversity Day

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What is Diversity & Inclusion?

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Definition the state or fact of being diverse;

difference; unlikeness the state or quality of being different or

varied

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What does this mean? In all aspects of life diversity will play a

part Diversity is the variety of human society

and culture in a specific region or even in the world.

It exists between people, such as language, dress, tradition and the way people interact with their environment

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How do diversity and inclusion relate?

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Guess Who

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4 stages process of perception

Select attention Interpretation and

categorization Memory Judgments and decisions

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Influences on perception

Physiology-differences in sensory abilities Age- changes attitudes on time; more

experiences the more we get Cultures- different beliefs Social Roles- different roles we take on in our

lives Cognitive Abilities- Think multidimensional

about different situations

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Stereotypes Stereotypes: perception about groups of

people or unfounded beliefs about the characteristics of a group Not always Negative May or may not be accurate Used to differentiate a particular group of people from other

groups Used to process the large amounts of information that we

are inundated with on a daily basis

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Stereotypes- Process1. Categorizing people into groups (ex:

gender, race, age, occupation, religion)2. Infer that they all possess the same traits3. Form expectations of others according to

the stereotypes we assign for them in our head

4. Stereotypes are maintained in different ways

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Ways Stereotypes are Maintained

Overestimating frequency of stereotypical

behaviors exhibited by others

Incorrectly explaining expected and

unexpected behaviors

Differentiate minority individuals from

oneself

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Kinds of Stereotypes Age Racial and Ethnic Gender Disability Religious Sexuality

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How to reduce the extent at which stereotypes influence decision-making. Ex: education, training, and awareness

Awareness of how you and individuals in your work place intentionally or unintentionally assign stereotypes is the only way to help solve this problem.

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Other things to consider…

Proficient utilization of education, training, and experience to avoid misperceptions.

Generalizations vs. negative stereotypes. (developing target markets)

Stereotypes of a store or a product.

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Laws Dealing with Diversity

The Age Discrimination in Employment Act of 1967

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The Pregnancy Discrimination Act of 1978

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The Equal Pay Act of 1963

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Equal Employment Opportunity Commission

EEOC “is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.”

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Local Discrimination Cases

BelkReligious

Circuit CityDisability

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Abercrombie and Fitch; EEOC’s Nightmare

• Numerous discrimination lawsuits have been filed against Abercrombie and Fitch including:• Racial• Religious• Disability

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Making Sense of Diversity in the Workplace

examining how people perceive and interpret diversity issues at workJustice Incidents- fairness

judgements○distributive, procedural,

interactional

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Hypothesis 1 employees will be more

likely to cite justice concerns in accounts of diversity incidents that they view as negative than they will in incidents seen as positive

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Hypothesis 2 Employees accounts of

diversity incidents involving in-group members will be more likely to cite justice issues than will their accounts of diversity incidents involving out-group members

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Hypothesis 3 Minority employees’

accounts of diersity incidents will be more likely to cite justice issues than will accounts by majority employees

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Why has a women with mental illness been fired? Carmen- middle aged

women from South America

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CEOs insight to hiring Carmen

Do you think he went about this the right way?

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Why Age Matters in the Workplace

Public managers must figure out how to retain and motivate highly skilled older employees who are transitioning out of the workplace, while at the same time remaining attractive to lesser skilled younger employees who are entering into the workplace

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Age Preferences older employees- desire job flexibility,

job security, and monetary compensation

younger employees- desire career advancement, task variety, and professional development opportunities

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Marketplace Discrimination

a differential treatment of customers in the marketplace based on perceived group-level traits, is common in service encounters.

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Being the Leader dealing with difficult situations understanding employees Ashley’s experience

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Did you pay Did you pay Attention?Attention?

Game Time!

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Inclusion is important because diversity alone does not retain employees

Q: Why is inclusion Q: Why is inclusion important?important?

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Q: Why does age Q: Why does age matter in the matter in the workplace?workplace?

It is important to have an array of employees because with age diversity comes different preferences of desirable work opportunities, monetary compensation, job flexibility, task variety, work advancements, and time variations

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______ is responsible for ______ is responsible for enforcing federal laws enforcing federal laws that make it illegal to that make it illegal to discriminate against a discriminate against a job applicant or an job applicant or an employeeemployee

Equal Employment Opportunity Commission

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Q: Name one of the Q: Name one of the three types of justice three types of justice issuesissues

Distributive, procedural, or ineractional

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True or False: True or False: Stereotypes are Stereotypes are always negativealways negative

False

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Q: Name three Q: Name three different types of different types of stereotypesstereotypes

Age, racial/ ethnic, gender, disability, religious, sexuality

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Q: The equal Q: The equal employment act was employment act was created in…created in…

A. 1999B. 1867C. 1967

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Q: What type of Q: What type of discrimination was the discrimination was the Belk at Crabtree Valley Belk at Crabtree Valley Mall accused of Mall accused of subjecting an employee subjecting an employee to when the employee to when the employee refused to wear a Santa refused to wear a Santa hat?hat?Religious

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Sources: http://www.eeoc.gov/ http://www.workplacefairness.org/court-cases?state=NC http://www.guardian.co.uk/money/2009/jun/24/abercrombie-fitch-tribunal-riam-dean http://www.eeoc.gov/eeoc/newsroom/release/9-1-10.cfm http://www.eeoc.gov/laws/statutes/pregnancy.cfm http://www.eeoc.gov/laws/statutes/adea.cfm http://www.eeoc.gov/laws/statutes/epa.cfm (2008). In K. Kinicki, Organizational Behavior (pp. 182-204). Boston: McGraw-Hill. http://www.youtube.com/watch?v=mTs5IHWHIb4 http://pgvheartstv.blogspot.com/2009/09/all-time-best-episodes-of-your-favorite.html http://allday.todayshow.com/_nv/more/section/archive?date=2007/10